Motion Computing FWS-001 User Manual Download | Manualshive

Page: 73 / 79

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Chapter 4

Troubleshooting and FAQs

Frequently asked questions 68

How sensitive is the screen to various elements?

•

As with any computer or electronic device, you should protect the tablet PC from liquids,
dirt and sand, other contaminants, and extreme heat.

Will any monitor, USB device, keyboard, or mouse work with the tablet PC?

•

If the device has a driver for Windows®, it will work with the tablet PC. For best result, an
external monitor should be digital—and capable of connecting with the CL910 through
the Micro-HDMI port. For a list of products that have been tested for Windows®, look for
the Windows® Marketplace Tested Products page on the

Microsoft® website

.

How do I adjust the tablet PC for left-handed use?

•

From the

Motion Dashboard

, tap

Pen and Tablet

, then

Tablet PC Settings

, then the

Other

tab. You can select left- or right-handed, which changes the location of the

menus.

How can I stop the display screen from rotating automatically?

•

From the navigation area, tap the Motion icon

then tap

Options

and clear

Automatic Display Rotation

.

How do I calibrate my finger and pen for touch input?

•

If the touchscreen doesn’t respond as expected or if it responds to unintentional input,
you can re-tune it. Open

Motion Dashboard

, then tap

Pen & Tablet

, tap

Touch Settings

,

tap

Touch Tuning

, then

Start

. A calibration program begins. Do not touch the display

during the calibration process.

What do I need to use the tablet PC in another country?

•

You will need a travel plug adapter, which you can find in airports and travel stores. You
do not need to buy a voltage converter; the Motion AC adapter will automatically adjust
to different voltages.

Where can I learn more about my CL910?

•

To learn more about the CL910, check out our

training tutorials

and

knowledge base

articles

. Motion Computing also offers

corporate training classes

.

Can I recycle my old computer?

•

Yes. Motion Computing has a recycling program that allows free return of all Motion-
branded products and non-Motion-branded electronics with the purchase of a similar
Motion tablet for processing and disposal in an environmentally safe manner. For details,
go to

Motion Computing recycling program

.

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Summary of Contents for FWS-001

Page 1: ...CL910 Tablet PC Model FWS 001 User s Guide ...

Page 2: ...e trademarks of Insyde Software Corporation End users may not loan rent lease lend or otherwise transfer the CDs or DVDs provided for recovery purposes to another user except as permitted in the End User License Agreement for such product Motion Computing Inc has made every effort to identify trademarked properties and owners on this page All brands and product names used in this document are for ...

Page 3: ...ert the pen battery 12 Attach the pen tether 12 Connect the tablet to a docking station 13 Connect the tablet to an external monitor 13 For more information 14 Chapter 2 Using your CL910 15 Introducing the CL910 desktop and applications 15 Changing the location of the taskbar 16 Using the Motion Dashboard 16 Accessing Motion tools from the Windows notification area 18 Using touch 19 How to use ges...

Page 4: ... or disabling automatic rotation 39 Setting up an external display 40 Connecting to an external monitor 41 Using the built in microphones 42 Using speech recognition 43 Setting up speech recognition 43 Using dictation and voice commands 44 Using the magnetic stripe reader optional 44 Using the barcode scanner optional 45 Supported barcode types 46 Barcode scanner tips 46 Using the battery 46 Check...

Page 5: ...or the tablet battery 57 Traveling with your CL910 Tablet PC 57 Chapter 4 Troubleshooting and FAQs 58 Troubleshooting 58 Power issues 58 Battery issues 59 Display issues 59 Touch or pen issues 60 Ports and connectors issues 62 Network issues 62 Audio issues 65 Motion QuickNav issues 66 System issues 66 Frequently asked questions 67 Index 70 ...

Page 6: ...ese features Intel Atom N2600 Dual Core processor 1 6 Ghz Windows 7 Professional 32 bit 2GB 1333MHz DDR3 64GB Solid State Drive SSD with 128GB option 10 1 touchscreen display LED BL 1376x768 with Corning Gorilla Glass Wi Fi Bluetooth and optional mobile broadband with GPS Gobi Dual input digitizer pen and multi touch Mono speaker and dual array microphones with noise cancellation Front facing 1 3 ...

Page 7: ...used by enterprise level software applications to implement advanced security features that include user and device authentication full disk data encryption and restricted network access System administrators typically configure TPM which entails enabling TPM in the BIOS and configuring the accompanying security software provided by the TPM manufacturer Infineon Computrace Complete The CL910 Table...

Page 8: ...o the audio in out jack Bottom view A dock connector on the bottom edge of the tablet enables you to connect to a docking station CL910 bottom view Speaker Listen to audio warnings videos music and other multimedia applications Microphones Use voice commands record audio and dictate notes with the two liquid resistant array microphones without the need for an external microphone For more informati...

Page 9: ...camera Battery gauge Monitor battery status When running on battery LED lights on the front show the current level of battery charge See Checking tablet battery power on page 47 Touchscreen display Use your finger or pen to access all the functions of the CL910 on the 10 1 display Ambient light sensor Measures the light in your environment and can automatically adjust the brightness of the display...

Page 10: ...h this 3 0 MP auto focus camera It produces pictures in JPG format with a resolution of up to 2048 x 1536 pixels Pen tether attach point Loop a pen tether through this attach point to keep your pen with the tablet A tether is packaged with each pen See Attach the pen tether on page 12 Pen release button Press to open the pen storage drawer Pen storage drawer Store the pen when not in use pen tip d...

Page 11: ...tes the current level of battery charge See Checking tablet battery power on page 47 SD card slot Secure Digital SD memory card slot SIM card slot Required for some mobile broadband networks If required your cellular network carrier provides the SIM card Micro HDMI port Connect digital audio video devices such as an external digital monitor The Micro HDMI Type D supports up to 1080p 60Hz Audio in ...

Page 12: ...and pen tether CL Series Digitizer Pen You can purchase additional pens from the Motion Computing Accessories page For more information on using the pen see Using touch on page 19 NOTE The CL910 pen is officially called the CL Series Digitizer Pen on the Motion Computing website For simplicity this book refers to it simply as the CL910 pen or pen CL Series SlateMate The CL Series SlateMate is a pr...

Page 13: ... is fully charged to turn it on 3 Press and release the power button located on the top left side of the CL910 to turn it on 4 Follow the on screen instructions to set up your user account and activate Windows 7 Step 2 Connect to a wireless network The CL910 comes with built in Wi Fi and Bluetooth Your tablet PC may also be equipped with mobile broadband for accessing the Internet and GPS To set u...

Page 14: ... you can connect to high speed cellular networks worldwide With the mobile broadband module and a data plan from one of several cellular network providers you have full Internet access The mobile broadband module includes a GPS receiver that provides the current location of your CL910 With the GPS receiver you can use most GPS navigation and mapping applications You use the Motion Connection Manag...

Page 15: ...notification area tap the Bluetooth icon and select Open settings b On the Options tab select Allow Bluetooth devices to find this computer Step 3 Get familiar with your CL910 Tablet PC Once you ve set up your CL910 take a few minutes to get familiar with your tablet PC Use Motion Computing tools to customize your tablet according to your work style See Using the Motion Dashboard on page 16 Open t...

Page 16: ... Press and release the power button Note While in Sleep mode the power button flashes green To wake up the tablet from Sleep mode Press and release the power button The tablet quickly resumes activity and your desktop is the same as you left it Hibernate mode If you intend to leave your tablet for several hours or more you can put the tablet in Hibernate mode Like sleep when you return from hibern...

Page 17: ...e information see Creating a system image on page 52 Insert the pen battery The pen is included with your CL910 and comes in a separate package along with an AAAA battery and pen tether To insert the pen battery 1 Unscrew the pen cap 2 With the plus side of the battery toward the pen tip insert the battery in the cavity of the pen Pen and battery 3 Screw the pen cap in place NOTE The tablet displa...

Page 18: ...apter to the port on the back of the docking station 2 If desired connect a mouse and or keyboard to the USB ports on the back of the docking station 3 Place the CL910 on the top of the docking station and seat the bottom of the tablet onto the Docking connector TIP You will know if the tablet is seated properly if the battery gauge located on the left side of the tablet lights up Connect the tabl...

Page 19: ... to set up speech recognition and more Caring for your CL910 Provides suggestions for the care and maintenance of your Tablet PC Troubleshooting and FAQs Provides answers to common issues you may encounter as you use your CL910 The Getting Started document located on the CL910 s desktop provides a number of tips to get you started using the tablet quickly You will find other useful information on ...

Page 20: ...uch and changing tablet settings Introducing the CL910 desktop and applications When you start up the CL910 for the first time the desktop looks like the following picture Motion Computing applications appear in the taskbar and Windows notification area Motion Computing desktop Getting Started document taskbar Windows notification area ...

Page 21: ...ion you can hide the taskbar altogether it reappears when you tap the area From the Taskbar tab tap the Auto hide the taskbar checkbox Using the Motion Dashboard The Motion Dashboard provides a convenient way to change common tablet related settings To open Motion Dashboard From the taskbar tap the Motion Dashboard icon Motion Getting Started Document that contains tips for starting out with the C...

Page 22: ...s settings In this illustration Motion Dashboard is open to Display settings Motion Dashboard The following table lists some of the tasks you can perform using the Motion Dashboard NOTE This is a partial list of tasks that you can perform with Motion Dashboard Some of these tasks are described in this chapter all tasks are described in Motion Dashboard by tapping the help icon ...

Page 23: ...lay automatically Audio Adjust speaker and microphone volume Adjust advanced audio settings Suppress background noise Balance speakers Pen Tablet Configure touch to use touch only pen only or both simultaneously Adjust touch to left handed setting Adjust sensitivity to flicks and gestures Use the pen function button for erasing digital ink instead of performing the right click action Personalize y...

Page 24: ...mouse For example tapping twice is the same as double clicking a mouse Tapping and holding is the same as right clicking a mouse to open shortcut right click menus You can use touch to Select menu items and open files Use gestures to rotate and zoom in and out of pictures Use flicks to navigate through browser windows and documents For information on using touch gestures and flicks open Windows He...

Page 25: ...ap instead of two To change folder options 1 From the Windows Control Panel tap Appearance and Personalization Folder Options then tap Specify single or double click to open 2 Under Click items as follows tap Single click to open an item point to select For more information open Windows Help and search for folder options Configuring touch input mode You can determine how touch input is configured ...

Page 26: ...finger Adjust how quickly the tablet responds when you press and hold your finger Show the touch pointer when interacting with items on the screen Change the touch pointer location which can be helpful if you re left handed Enable or disable multi touch gestures and inkings Change the location of menus to appear to the right of your hand which is helpful if you re left handed To change touch setti...

Page 27: ...e tablet Do not use traditional pens or other pointing devices with the CL910 To change pen settings 1 Open Motion Dashboard 2 Tap Pen Tablet 3 Tap Pen Input Devices 4 Tap the Pen Options tab 5 To adjust the speed and spacial tolerance of the Double tap action under Pen action tap Double tap then tap Settings Move the slider to make your adjustments 6 To adjust the speed and duration of the Press ...

Page 28: ...touch input To change this run Setup from Tablet PC Settings to assign touch to your tablet display NOTE A keyboard must be connected to the tablet to perform this procedure To assign touch to the desired display 1 Open Motion Dashboard 2 Tap Pen Tablet 3 Tap Tablet PC Settings 4 Tap the Display tab 5 Tap Setup next to Configure your pen and touch displays 6 Tap Touch Input 7 Press the Enter key u...

Page 29: ...yboard Tap the Tools menu for more input panel options and for viewing Help Topics Input panel open to the on screen keyboard TIP Resize the keyboard panel by dragging the handle at the bottom right of the keyboard Also you can use the Ctrl Alt Fn Del and Bksp keys as you do on a normal keyboard Opening and closing the input panel The tablet PC input panel often opens automatically when you tap in...

Page 30: ...by placing your finger or pen on the title bar and dragging it If you prefer you can dock the input panel so that when it is open it always appears at the same location either at the top or bottom of the screen To dock or undock the input panel 1 At the top of the input panel tap Tools 2 Select Docking 3 Select either Dock at the top of the screen Dock at the bottom of the screen or Float TIP If y...

Page 31: ...you use and how you write them This data is stored under your user profile You can use Windows Handwriting Personalization to build your handwriting recognition profile which will increase the tablet s ability to recognize your handwriting You supply handwriting samples to target specific handwriting recognition errors and to teach the recognizer your handwriting style To use handwriting personali...

Page 32: ...hats with the web camera Record video clips For details see Using the Motion QuickNav tools on page 29 If you have the GPS module you can acquire GPS locations and insert them in your documents Microsoft Excel spreadsheets or tag photos called a geotag You can also get driving instructions and other online services such as getting local fuel prices Record or play back voice notes For details see U...

Page 33: ...otion QuickNav powered by Dial Keys Dial Keys is the vendor that created Motion QuickNav for Motion Computing 1 Tap the Motion QuickNav toolbar icon located on the bottom left of the keyboard to open the Motion QuickNav toolbar Motion QuickNav toolbar Motion QuickNav toolbar icon photo camera user mode folder mode number pad on screen keyboard video camera GPS locator voice recorder barcode scanne...

Page 34: ...and hold the Motion QuickNav icon 2 Tap Exit Accessing Motion QuickNav help For more details on using Motion QuickNav view Motion QuickNav help To view Motion QuickNav help 1 From the Windows notification area tap and hold the Motion QuickNav icon 2 Tap Help Setting Motion QuickNav options You can change some Motion QuickNav settings from the navigation area Tap and hold the Motion QuickNav icon t...

Page 35: ...con to set up the device to use for recording or playback or to change the location of your voice journal Note For another way to use speech see Using speech recognition on page 43 To use the Motion QuickNav video recorder 1 Open the Motion QuickNav toolbar then tap the video recorder icon 2 Tap the appropriate icons to start pause save or cancel a recording 3 Tap the Options icon to set the video...

Page 36: ...r If you are not in view you need to change Motion QuickNav to use the web camera 2 To set Motion QuickNav to use the web camera tap the Options icon at the top of the viewfinder 3 From the Camera Options menu Camera tab Source select USB 1 3 web camera Taking photos with Motion QuickNav The Motion QuickNav camera tool is designed to use the rear documentation camera to take photos that you can In...

Page 37: ...on QuickNav handles your photos as you take them You can store them on disk email them or send them to the clipboard where they are loaded into an active program on your desktop Action menu to select photo destination By default Motion QuickNav saves photos to a folder options close shutter GPS tag time tag stamp photo reviewer icon menu Action camera information attach photos to an email message ...

Page 38: ... a folder called New Pictures under the Documents Camera folder To go to or change the folder location see Locating Motion QuickNav output on page 37 7 When you re done tap the close icon to close the viewfinder Take photos and attach to an email message To email photos you select the email icon from the Action menu and take one or more photos When you close the viewfinder a new email message open...

Page 39: ...o to appear 2 Open the Motion QuickNav toolbar then tap the camera icon to open the viewfinder 3 Select the clipboard icon from the Action menu 4 Frame the subject of your photo in the viewfinder and tap the shutter icon to take the photo The photo appears in the edit window 5 You can add notes or make any other edits to the photo from here For more information see Editing photos on page 34 6 Tap ...

Page 40: ...your choice To edit a photo 1 Display the photo in the edit window The edit window appears automatically if you are sending the photo to the clipboard If you are sending the photo to a folder or to email the photos appear in a temporary folder on the left as you continue to take photos the folder fills up Select a photo on the left and it appears in the edit window 2 Tap an icon from the edit tool...

Page 41: ...icon Tap the undo icon to remove your edits 6 When finished editing the photo tap the camera icon to return the viewfinder Your edits are saved automatically 7 Either select another photo to edit or return to camera mode Switching cameras When using Motion QuickNav as your camera application you switch between using the web camera and documentation camera from the Motion QuickNav Camera Options me...

Page 42: ...0 or to reduce the file size by choosing a lower resolution such as 160x120 You can also rotate the camera from this menu 4 Tap the close icon to close the Options menu Locating Motion QuickNav output When you take photos videos or sound recordings with Motion QuickNav QuickNav places them in default folders and you can access these folders directly from the Motion QuickNav toolbar by tapping the ...

Page 43: ... icon located at the top of the window To change the folder where photos are stored tap the camera icon from the QuickNav toolbar Tap the Options icon then tap the Picture Info tab Under Storage browse to the folder where you want to store photos To change the folder where videos are stored from the Motion QuickNav toolbar tap the Video recorder icon then tap the Options icon Under Folder browse t...

Page 44: ...When set to Fixed the ambient light sensor is ignored Dynamic Uses the ambient light sensor to maintain an appropriate brightness level for the current lighting condition The Dynamic setting helps to conserve battery power Rotating the display orientation You can easily change the screen orientation to fit your current task For example you may want to use the portrait orientation for filling out f...

Page 45: ...ne of the following display schemes Mirror display scheme Mirror display Duplicates the tablet desktop on both the display and monitor This is useful when using your tablet PC with a projector Extended with Monitor Primary Expands the desktop area across the tablet and external monitor where the external monitor is the primary display Extended with Tablet Primary Expands the desktop area across th...

Page 46: ...xternal monitor to the CL910 you can use the Micro HDMI port located on the left side of the tablet with an appropriate connector such as the Micro HDMI to VGA connector available from the Motion Computing Accessories page To set up an external monitor 1 Connect the monitor cable from the external monitor into the Micro HDMI port on the CL910 2 Plug in the external monitor and turn it on 3 If nece...

Page 47: ...e Enter key until you see the instructions appear on the display that you want to use for touch input 9 Follow the on screen instructions 10 Press Esc to end the process Resetting the display after returning the tablet to the docking station If you set up your tablet in a docking station with the display scheme expanded across the tablet and external display and you remove the tablet temporarily f...

Page 48: ...lts move to a quiet environment To set up the microphones 1 In the Control Panel tap the Ease of Access category then tap Speech Recognition 2 Tap Set up microphone 3 If you are using the tablet s microphone array select Other 4 Follow the instructions in the setup program 5 If the microphones are set to an appropriate level the meter will stay in the green zone while you read the sentences If the...

Page 49: ... Recognition window is open and listening 4 Do one of the following For voice commands say the appropriate command For a list of commands search Windows Help and Support for speech commands For dictation open the program you want to use and start speaking For more information about speech recognition search Windows Help and Support for speech recognition Using the magnetic stripe reader optional I...

Page 50: ...der 1 Hold the CL910 steady 2 With the magnetic stripe facing downward you can either swipe the card from top to bottom or from bottom to top The green light flashes when the swipe is successful Using the barcode scanner optional If you have a CL910 with MSR and BCS it comes with a barcode scanner that you can use to scan barcodes Many applications use barcodes for asset tracking identification an...

Page 51: ... covers the entire barcode If the scan was successful you ll hear a beep and the data appears in the application Barcode scanner tips You will typically get the best scans if the lens is six to seven inches from the barcode If you are having trouble scanning a barcode use two hands to steady the tablet while you scan Using the battery The CL910 is equipped with a built in lithium ion battery that ...

Page 52: ...eck the remaining battery power while running on the battery 1 Press the battery gauge button on the left side of the tablet Battery gauge lights illuminate on the front of the tablet when the tablet is running on battery 2 Count the number of battery gauge lights Each light represents about 20 increments of a full charge as shown Battery is fully charged Battery has about 80 charge remaining Batt...

Page 53: ...ttery charge is remaining Flashing amber fast There is an error Call Motion Computing Support To check the remaining battery power from the Motion Dashboard 1 Open Motion Dashboard 2 Tap Power which displays the percentage of remaining battery charge To check the remaining battery power from the Windows notification area Tap the power indicator which is different depending on whether or not the ta...

Page 54: ...r until the battery s charge level drops below 20 When running on battery power adjust the display to a dimmer setting and enable the Dynamic Brightness Preference Open Motion Dashboard tap the Display tab and tap Dynamic Turn off wireless devices when they are not being used Open Motion Dashboard tap the Wireless tab and clear the checkbox next to the wireless device you want to disable Changing ...

Page 55: ...can put the tablet in Hibernate mode or shut it down completely from the Start menu You can change how the power button behaves when it is pressed either to hibernate or to shut down the tablet You can set the behavior individually depending on whether the tablet is running on battery or plugged in To change what happens when the power button is pressed 1 Open Motion Dashboard 2 Tap Power 3 Under ...

Page 56: ...ial number for your CL910 in any of the following locations White label inside the SD card slot of the tablet Windows Start menu BIOS Setup Utility To locate your serial number from the Start menu 1 From the Start menu tap Computer then tap and hold anywhere in the window to open the options menu Select Properties 2 Under the System section of the page view Model The serial number begins with S N ...

Page 57: ...using Windows control panel Restoring the tablet from BIOS if Windows 7 cannot run NOTE System images are designed for restoring your entire system at once when you have a serious problem with Windows 7 If you want to install particular files folders or other data use Windows Backup Creating a system image You can use a system image to restore the contents of your tablet if it ever stops working A...

Page 58: ... Advanced Boot Options screen NOTE Before starting locate the external drive that contains the system image you created previously page 52 and ensure that a keyboard is attached to your tablet To restore your system image from the Windows Advanced Boot Options screen 1 Press the tablet s power button to start the tablet 2 Press and hold the F8 key to display the Windows Advanced Boot Options scree...

Page 59: ...e Windows logon prompt appears and restarting your tablet from the Start menu 4 In the Advanced Boot Options screen select Repair your computer and press Enter The message Windows is loading files and a progress bar will be displayed and there will be a brief waiting period while the necessary files load 5 Select a keyboard layout in the System Recovery Options dialog box then press Enter 6 Select...

Page 60: ...our tablet PC WARNING Follow the guidelines listed in this chapter when caring for your tablet PC and its components Improper use may damage the tablet PC and its components and void the warranty General care Protect the tablet PC from exposure to extreme temperatures shock liquids and strong magnetic fields Do not place heavy objects on top of the tablet PC If you are storing the tablet for a lon...

Page 61: ...u can purchase protective display films and CL910 cases from the Motion Computing Accessories page Cleaning solutions Motion Computing maintains a list of tested cleaning solutions and chemical disinfectants on its website WARNING Do not use any corrosive or abrasive cleaners to clean or disinfect the tablet Caring for the pen If you use a pen with your tablet Store the pen in the pen storage draw...

Page 62: ...e from toiletries liquids and food Do not pack it in checked luggage Before extended use in the field or long trips away from AC power adjust the power properties to maximize battery conservation See Changing the power plan on page 49 For international travel use the appropriate adapters for your destination s electrical outlets You do not need to buy a voltage converter the Motion AC adapter will...

Page 63: ...tton and select Start Task Manager You can also press and hold the power button for five seconds to force the tablet to shut down However this is strongly discouraged The tablet won t enter Hibernation mode Hibernation might not be enabled Enable hibernation by adjusting the power button behavior from Motion Dashboard See Changing how the power button functions on page 50 The tablet doesn t return...

Page 64: ...y life you may find the need to replace it If so contact your Motion Computing service provider Only authorized service providers can replace the battery For other battery optimizing tips see Battery and power management tips on page 49 Display issues When I connect to an external monitor the cursor appears on the external monitor and not on my tablet This is a known Windows 7 issue If you have co...

Page 65: ...olution until the display appears normally The display driver may have been removed or become corrupted Use Windows Device Manager to reinstall the driver For more information open Windows Help and Support and search for update driver To update the display device driver 1 Make sure that the tablet is connected to a network 2 In Control Panel tap the System and Security category 3 Select System 4 U...

Page 66: ... a keyboard Connect a keyboard to the tablet to continue The CL910 responds to my finger but not my pen The tablet may be configured to ignore pen input To check open Motion Dashboard then tap Pen Tablet Tap Touch Settings and tap the Digitizer Options tab Set Input mode to the recognize both touch and pen The CL910 tablet is too sensitive to touch Consider changing a touch setting so that you hav...

Page 67: ...want to disable I can t connect to a wired Ethernet network To connect to an Ethernet network your CL910 must be connected to a docking station The Ethernet port for the CL910 is located on the dock The connection may be loose Remove the Ethernet cable and reconnect it The Ethernet network may be experiencing problems Check with someone near you to determine if he or she has network access Replace...

Page 68: ...find this computer I tried to pair my Bluetooth device several times but it isn t detected Bluetooth must be enabled from the Motion Dashboard Open Motion Dashboard tap Wireless and tap the checkbox next to Enable Bluetooth Internal Wireless Ensure that the Bluetooth device you re adding is discoverable See the device s manufacturer s instructions for more information Ensure that the Bluetooth dev...

Page 69: ...Bluetooth device and check its compatibility with the Bluetooth software installed on your tablet PC Security Bluetooth devices use a passkey to create a secure connection between the tablet PC and the Bluetooth device Although the passkey exchange helps to secure your data Bluetooth wireless technology should not be considered completely secure Mobile broadband with GPS issues I can t connect to ...

Page 70: ...nable Mobile Broadband with GPS If performance is slow you may be blocking the GPS antenna which is located on the right side of the tablet as shown below Audio issues No sound is coming from the built in speaker Ensure that nothing is connected to the audio in out jack Connecting headphones or external speakers disables the built in speaker The volume may be set too low or muted You can use Motio...

Page 71: ...nner icon then tap the Options icon and disable the codes that you don t use Lower the resolution Be aware however that this affects accuracy Tap the Options icon and select a lower resolution System issues I forgot my BIOS password and can t access my tablet You can enter several incorrect passwords before the BIOS temporarily locks the system You can try again by restarting the system If you sti...

Page 72: ...the checkbox next to the adapters you aren t using Stop unnecessary background applications and processes How do I know if the tablet is charging when I plug it in to a power adapter The battery gauge button on the left side of the tablet is amber when the tablet is charging How do I check the battery charge when I m running on the battery From the Windows notification area tap the battery icon Wh...

Page 73: ...Motion icon then tap Options and clear Automatic Display Rotation How do I calibrate my finger and pen for touch input If the touchscreen doesn t respond as expected or if it responds to unintentional input you can re tune it Open Motion Dashboard then tap Pen Tablet tap Touch Settings tap Touch Tuning then Start A calibration program begins Do not touch the display during the calibration process ...

Page 74: ...Chapter 4 Troubleshooting and FAQs Frequently asked questions 69 ...

Page 75: ...4 47 battery gauge button 6 8 47 battery status lights 4 BIOS boot options 54 troubleshooting password 66 BIOS setup utility 51 blinking power button 58 Bluetooth discovery 63 setting up 10 64 tips 64 boot options 54 brightness of display 39 C calibrate 23 61 68 camera using 31 cameras 5 documentation camera 5 documentation using 31 stalls 66 switching between front and rear 36 using 30 using Quic...

Page 76: ...camera 5 31 double tap 19 20 22 downloads free 54 E editing photos 35 email messages attaching photos to 33 End key 26 eraser 22 use pen function button as 22 extended display 41 external display using 40 F FAA wireless air travel requirement 57 features optional 2 flicks 19 21 folder options changing 20 free downloads 54 G gestures 21 enable multi touch 21 Getting Started 16 GobiMobileBroadbandwi...

Page 77: ...ors 4 P Page down key 26 Page up key 26 passwords and user accounts 51 Pause key 26 pen 5 care and maintenance 56 digitizer pen 7 disable function button 22 disabling pen input 20 eraser 22 inserting battery 12 storage drawer 5 56 taking care of 56 tether 5 troubleshooting 60 use function button as eraser 22 Pen Input Devices 21 pen release button 5 photos attaching to email messages 33 editing 35...

Page 78: ...orials 68 Tablet PC input panel 25 Tablet PC Tips Tricks 14 taskbar 9 16 moving to left 16 text entering 23 touch and pen 20 calibrate 23 61 configuring settings 20 disabling touch input 20 gestures 21 on multiple displays 42 pointer adjusting 21 pointer show or hide 21 setting spatial tolerance speed and duration 22 troubleshooting 60 using 19 using multiple monitors 23 touch tuning 21 68 touchsc...

Page 79: ...y button 6 Setup wizard 8 speech recognition 43 Windows old directory 54 Windows Action Center 50 Windows Firewall 50 Windows Live 30 Windows Security Center 50 wireless setting up 802 11 Wi Fi 9 setting up Bluetooth 10 setting up mobile broadband 9 wireless network setting up 8 troubleshooting 63 wireless networking 9 10 WWLAN See mobile broadband Z zoom in and out 19 ...

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