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USER GUIDE

version 2.1

Home Protection System and

Monitoring Service

35296 SSE User Guide 16/1/07 12:08 Page 1

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Summary of Contents for Home Protection System and Monitoring Service

Page 1: ...USER GUIDE version 2 1 Home Protection System and Monitoring Service...

Page 2: ...2 Home Protection System and Monitoring Service...

Page 3: ...our system 16 Set the Clock 16 Set up your Access Codes 17 How to add or change an Access Code 17 How to delete an Access Code 17 Programming options 18 Option 1 Panel Beeps 18 Option 2 Panel Voice 18...

Page 4: ...mands programming instructions and how to customise the monitoring service to suit your needs Control Panel The Control Panel is used to operate and program your system It communicates to you using di...

Page 5: ...nt panic button can be used in an emergency to notify the nominated contacts Motion Sensor You can purchase motion sensors to protect additional areas The sensor can be programmed to provide either in...

Page 6: ...our system while you are away from home This is particularly useful if you have forgotten to arm your system before leaving home Remote Handheld Touchpad available as an optional accessory This touchp...

Page 7: ...wever if you feel the delay times are not appropriate for you please call 0845 071 1007 and our Customer Services team will arrange for this to be changed for you System Status Press to hear informati...

Page 8: ...te You will get 10 chances to enter your code and then any further error will cause a system access alarm The alarm locks all touchpads except keychains for 90 seconds If you enter your home and you h...

Page 9: ...ny the exit delay see Panel Beeps section on page 12 Press Chime Doors after you arm the system to silence panel beeps The panel will still beep at the beginning and end of the exit delay Note Enablin...

Page 10: ...ommunicate with your system remotely by dialling into your control panel using a mobile phone or landline This is particularly useful if you have forgotten to arm or disarm your system before leaving...

Page 11: ...protection on for all Motion Sensors Use when no one is at home This is usually used in combination with ARM Doors Windows Disarm Press Disarm button once and enter your access code using the NUMERIC...

Page 12: ...page 18 12 Activity Beep Response ARM Motions Exit delay and Entry delay beeps sound 3 times every 5 seconds and 3 times per second during the last 10 seconds if Silent Exit is used the Exit delay bee...

Page 13: ...m Trouble or Open Sensor System in alarm Chime Doors Opening door window will cause chime Chime Motions Motion will cause chime Time Lights Not applicable Not applicable Sensor Lights Not Applicable N...

Page 14: ...able all notification Press 3 You can select a period between 1 and 12 hours to stop the notification service from contacting you The alarm system will still operate but the notification service to al...

Page 15: ...ne account click the green tick beside the Contact and it will change to a red cross If you wish your Contact to have access to your account on the website you will have to provide them with your User...

Page 16: ...and your family will remember see Access Codes section on page 17 SET THE CLOCK If the panel loses power the clock must be reset The clock is set in 12 hour mode giving you AM and PM options Open the...

Page 17: ...s with Master Access Code press again for next access code DONE to select or press CANCEL to quit Press the access code button again to hear the next access code When you hear the access code you wish...

Page 18: ...he numbered keys Panel announces Please select from Start Menu 3 Press Delete from the Start menu Panel announces Select from main menu 4 Press Option Panel announces Option 1 press again for next opt...

Page 19: ...rom Start Menu 3 Press Delete from the Start menu Panel announces Select from main menu 4 Press Option Panel announces Option 1 press again for next option or done to select 5 Press 41 Panel announces...

Page 20: ...moves across the sensor s field of vision the sensor transmits an alarm signal to the control panel It is designed to be pet friendly to help reduce false alarms from most pets They are designed for i...

Page 21: ...f diagnostics to monitor the detector s sensitivity and operational status Tamper switch to communicate to the control panel when the detector is removed from the mounting base Integrated temperature...

Page 22: ...about 2cm and it should click into place 6 Test the system Note You will be unable to connect the detector to the mounting base without batteries installed Do not attempt this as the detector will be...

Page 23: ...ary for you to call the customer service team on 0845 071 1007 Sensor Low Battery This condition occurs if a system sensor has a low battery The sensor may still be communicating with the panel For de...

Page 24: ...ton should turn off if all problems have been corrected TESTING YOUR SYSTEM As an added safeguard there are system tests you should do on a regular basis It is recommended that you test your system re...

Page 25: ...t silence button for two seconds then release it The alarm transmits a test signal and then performs a self test that causes the LED to flash 1 to 9 times Count the number of LED flashes then use the...

Page 26: ...tripped by steam or smoke from cooking PLANNING FOR EMERGENCIES Emergency Planning Since an emergency is always unexpected you should develop plans to help prepare for a variety of emergency situation...

Page 27: ...m may make you eligible for reduced insurance premiums the system is no substitute for adequate insurance Warning Security system devices cannot compensate you for the loss of life or property Your sy...

Page 28: ...QUICK REFERENCE TABLE 28 Battery Requirements Control Panel rechargeable Contact 0845 071 1007 Motion Sensors 2 x AA Smoke Detectors 2 x 3 V Lithium Keychain 12v Duracell MN21...

Page 29: ...m on 0845 071 1007 for assistance Any claim should be made directly to Scottish and Southern Energy The claim should be made in a letter setting out the date of purchase and giving a brief explanation...

Page 30: ...NG Sketch a layout plan of your home Show all levels of your home Show all exits from each room Show the location of all monitor Home Protection components Show the location of any fire extinguishers...

Page 31: ...USE THE SPACE BELOW FOR EMERGENCY PLANNING 31...

Page 32: ...monitor Customer Service Scottish and Southern Energy Ty Meridian Malthouse Avenue Cardiff Gate Business Park Cardiff CF23 8AU support myhomemonitor co uk 0845 071 1007 www myhomemonitor co uk...

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