1
Warranty
1. Warranty Period
The warranty period is one (1) year from the date of shipment.
2. Warranty Service in Japan
If the product is defective within the warranty period under customer’s normal use of the
product in accordance with the precautions of the operation manual, labels attached to the
products and so on, we repair the product free of charge. There will be no charge for
warranty repair services performed at Miyachi Technos Corporation, Japan or the
customers’ location in Japan.
Example
・
Repair at Miyachi Technos Corporation
:
No shipping charges
・
Repair at customers’ location
:
No traveling costs for serviceman to and
from the customers’ location
3. Overseas Warranty Service
(1) Products that are purchased at overseas Miyachi affiliated companies (listed on the last
page) or at authorized overseas distributors are warranted in accordance with the warranty
contract of those companies or distributors where the product was purchased. Customer
must contact the purchasing company or distributor regarding the product warranty.
(2) When a Miyachi Technos Corporation product is being set up for operation at an overseas
facility under the presence of a serviceman of Miyachi Technos Corporation or overseas
Miyachi affiliated companies, Miyachi Technos Corporation will warrant the product for
the warranty period under the described conditions below. Product repair will be at the
option of Miyachi Technos Corporation.
Conditions:
a. Repair at customers’ location by Miyachi Technos Corporation serviceman
Miyachi Technos Corporation will repair or replace, at its option, defective parts
and/or unit free of charge except for our travel related costs (Round-trip air ticket,
local transportation costs, man-hour charge for inbound and outbound traveling, hotel,
meals, etc.). Advance notice is required.