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MITSUBISHI ELECTRONICS AMERICA, INC.

ST200 Series Technical Support Manual

January 2000

If you need to contact us, you can reach us at the following locations:

Mitsubishi Electronics America, Inc.

Telephone

Fax

Telecommunications/Network Systems Division

12007 Sunrise Valley Drive
Suite 220
Reston, VA 20191

Product Questions

Mitsubishi Electronics MSAT Service Center

3040 East Victoria Street
Rancho Dominguez, CA 90221

Technical Support/Out-of-warranty Repairs/Spare
Parts

(703) 758-7811

(800) 966-MSAT

(310) 632-9098

(703) 758-7137

(310) 632-9099

Summary of Contents for ST200 Series

Page 1: ...Satellite Communication Systems Technical Support Manual Mitsubishi Electronics America Inc Mitsubishi Electronics America Inc All rights reserved Specifications and information within this document...

Page 2: ...5 1 Design Overview 17 5 2 Signaling and Communications Channels 18 5 2 1 Pilot Signal 18 5 2 2 GC S Channel 18 5 2 3 MET ST Channel 19 5 2 4 MET SR Channel 19 5 2 5 MET C Channel 19 5 2 6 FES C Chann...

Page 3: ...Process and Procedures 58 7 2 Initialization 59 7 3 Number Assignment Module NAM Programming 60 7 4 Manual Pilot GC S Selection 63 7 5 Commissioning 65 7 6 Commissioning Problems 66 7 7 Other Procedu...

Page 4: ...com in PDF format Distributors are encouraged to download print and distribute copies to all personnel involved in the MSAT business For consistency with previous manuals and concise notation this doc...

Page 5: ...e satellite establishes channels for end user calls and managing system resources AMSC s CGS is located at AMSC headquarters in Reston Virginia with a backup facility located 26 miles south of this lo...

Page 6: ...eiver beam steering unit and handset or user terminal options The beam steering unit is a small gyroscope that determines vehicle motion for mobile satellite tracking The ST221M fixed site terminal co...

Page 7: ...ST221M The ST251 OmniQuest transportable terminal is one of the most versatile satellite communications systems available to date offering many unique features and capabilities OmniQuest is an integra...

Page 8: ...echo canceler board in the TU 3 3 Product Positioning The mobile fixed and portable terminals deliver communication where there is no existing infrastructure or when other systems fail or become overl...

Page 9: ...pipeline can remain in constant communications This concept is very similar to that employed in the telecommunication industry Mining and construction companies can more effectively conduct day to day...

Page 10: ...a very efficient design that allows for quick and easy setup All standard equipment fits in the soft carrying case provided with OmniQuest Optional accessories are available for all terminals for add...

Page 11: ...ME COM Compass OQ REF1 Quick Reference Card ST251NO1 Operating Instructions Optional Components Part Number Description SZ300A PTT Handset for wide area dispatch FZ1283A Monitoring Speaker for hands...

Page 12: ...plifier low noise amplifier and diplexer The AU601B provides a gain of approximately 20 dBi and nominally emits 20 Watts in L Band 1 6 GHz WARNING Stay 26 inches 60 cm away from the antenna while tran...

Page 13: ...ndset displays the phone number of the party who you called or protects your phone number from such display Call Transfer Transfers a call in progress to a third party without any previous connection...

Page 14: ...a 12V power line a 12V ignition sense line and a ground line The power and ignition sense lines each contain a 10A in line fuse which protects the CTU and the vehicle s electrical system The PUP 55 13...

Page 15: ...is used the cable must be securely attached to the RFU prior to operation Likewise if switching from an external antenna back to the OmniQuest self contained antenna the antenna cable must also be se...

Page 16: ...section 5 11 for details NOTE This Battery Pack has been designed specifically for use and operation with the OmniQuest ST251 MT Do not attempt to use other batteries with this unit 4 7 3 OmniQuest AC...

Page 17: ...vides a method to supply 9 6V DC input to the MT from a standard 12V vehicle cigarette lighter socket The CLA cables are similar in length to the AC Adapter Charger cables The CLA is functionally equi...

Page 18: ...of cable LMR240 A 100 cable may also be used and is commercially available The cable type needed is LMR400 and requires SMA straight connectors The OQFAU50 is fully weatherproof and marinized for use...

Page 19: ...bles exist Mitsubishi Electronics does not endorse these extension cables or guarantee MT product performance and reliability with these cables The connection of the Handset curl cord at the cradle mu...

Page 20: ...on These MTs have many built in features including special function keys user programmability options and security features This section includes a brief design overview as useful background for under...

Page 21: ...six different special channels The following table defines these channels Channel From To Purpose Pilot Signal CGS MT Reference signal for acquisition GC S Channel CGS MT System status call indication...

Page 22: ...s using a Slotted ALOHA protocol This protocol selects an available MET SR channel at random transmits its message in the next available time slot and then waits a specific amount of time to receive a...

Page 23: ...ts The MET SR and MET ST channels use binary Differential Phase Shift Keying DPSK modulation where only two phases 90o 90o correspond to the bit values 1 and 0 The demodulators for each channel type r...

Page 24: ...voice bits are not interleaved and the block size of the interleaver i e number of rows and columns is different depending on the operating mode 5 4 3 Forward Error Correction Forward Error Correctio...

Page 25: ...tests The authentication code is both random and encrypted for each event with only the specific MT and CGS having all information required to produce the code 5 5 3 Scrambling All communications betw...

Page 26: ...MTs run through a hardware and software self test procedure every time a user applies power The MT will request programming information the first time that it powers up After programming described in...

Page 27: ...ton function transmits a call request to the CGS MET SR channel indicating the type of call voice or data the telephone number and the RTIN In response the CGS sends the MT s transmit and receive freq...

Page 28: ...tomatically after a specific number of rings greater than 1 specified in the application software Users should execute three key steps prior to data call operations 1 Obtain a data telephone number fr...

Page 29: ...ty This service requires the use of the Push to Talk PTT Microphone SZ300A external speaker accessory and a separate service subscription A customer can configure and re configure up to 256 talk group...

Page 30: ...ere the display does not remain in contact with the CTU However the transceiver will automatically wake up the handset and route an incoming call when the MT is idle Users can manually wake up a sleep...

Page 31: ...of Signal Bars 0 0 1 8 1 9 18 2 19 28 3 29 38 4 39 48 5 49 80 6 The RSSI is a relative measure of received signal strength for a particular MT based on automatic gain control settings RSSI values vary...

Page 32: ...ions or facsimile services All Mitsubishi MTs are single channel communications devices Users cannot switch between handsets and data equipment while actively engaged in calls OmniQuest Battery The le...

Page 33: ...to drill holes or apply permanent adhesives in or on any of the cosmetic interiors or external surfaces of the site Remind them that the holes will be there if the system is removed from the site In o...

Page 34: ...g a pre check of the customer s site before the installation will identify any pre existing problems with the site Customers are not always aware of the functional state of all parts of their site and...

Page 35: ...Other types of cable ties do not withstand the weather conditions or exposure to sunlight 9 The main power or constant 120V AC line should be unswitched and connected directly to the site AC power sup...

Page 36: ...ticular case 1 Antenna Unit AU 2 Transceiver Unit TU 3 Junction box and Cradle 4 Plug in user interface Handset PTT Microphone 5 Accessories Hands Free Microphone Monitoring Speaker 6 MT Power Supply...

Page 37: ...itsubishi Limited Warranty does not apply to any necessary repairs Please consider the following three points during AU installation Leveling The AU must be level with respect with the horizon when in...

Page 38: ...ed with the CTU Installations may be performed with fixtures not supplied by Mitsubishi Keep in mind that if the structural integrity of the non supplied mounting fixtures meets or exceeds the supplie...

Page 39: ...o mount the CTU should not be over torqued The torque specifications for these bolts is 24 in lb Do not use air impact tools for tightening these bolts Cables and Connectors The CTU should be position...

Page 40: ...damaged from normal day to day operation securing materials are not included 6 1 6 Power Connection The ST221M fixed site MT includes the PUP 55 13 J9 power supply The diagrams below explain the powe...

Page 41: ...al sideways and vertical up and down direction Form a drip loop before the AU to prevent wicking of water into the AU housing Cable connecting Make sure the red and blue coax cables at the AU end are...

Page 42: ...d hook plate The hook plate can be fastened to the site with either a screw or double sided installation tape 2 When you fasten the hook plate with adhesive tape pre treat the place where the adhesive...

Page 43: ...t screws by using a mounting stand a mounting stand is not included in the kit This is the same type mounting stand which is commonly used for cellular phone installations 3 Route the remote cable and...

Page 44: ...n the site with the included screws 3 Plug the cable into the port indicated PTT MIC in the junction box To install the monitoring speaker select a mounting position in a convenient location inside th...

Page 45: ...select a high location with a large ground plane The roof top of the vehicle is particularly good When installing the antenna it is necessary to consider the mechanical structure of and the physical l...

Page 46: ...rmation regarding vehicle specific guidelines can be obtained from the vehicle manufacturer s Technical Assistance Department Basic Rules 1 No portion of the MT should be mounted within 6 inches 15 cm...

Page 47: ...ompartment from the back of the vehicle to the front Likewise it is recommended that the cable which connects the user interface handset cradle should be routed from the inside of the vehicle mounting...

Page 48: ...ical automobile 11 The electronic components are not waterproof They are only weather resistant to dust or naturally occurring humid conditions normal weather Excessive high humidity conditions or ext...

Page 49: ...1 18 foot 5 7 m Cable with 3 Connectors 1 1 foot AU TU Cable to connect the AU cable to the single CTU connector 1 Beam Steering Unit AU1200A S Including 1 Mounting Plate 4 Screws 1 Common Transceive...

Page 50: ...1 Dome Antenna Unit AU 2 CTU Power Cable 3 User Interface Cradle and Cables 4 Plug in Handset and or PTT Microphone 5 Common Transceiver Unit CTU 6 Beam Steering Unit BSU 7 Accessories Hands Free Mic...

Page 51: ...e limited warranty SZ130A Handset Cradle SZ300A Push to Talk Microphone FZ 1283A Monitoring Speaker FZ 806A Hands Free Microphone RJ 45 On Junction Box AU Terminal Port Junction Box Part of SZ130A Cab...

Page 52: ...g Never paint the AU since it will degrade the signal strength and the solvent in the paint will damage the Antenna Radome Cable routing Ensure that cables are not stressed stretched and will not pull...

Page 53: ...ch screw hole to weatherproof the vehicle Mitsubishi Electronics strongly recommends a maximum AU cable turn radius of two 2 inches 5 cm in a horizontal sideways and one inch bend in the vertical up a...

Page 54: ...the non supplied mounting fixtures meet or exceed the supplied installation fixtures these installation methods are not violations of the Mitsubishi Limited Warranty However if substandard installatio...

Page 55: ...e adequate convection cooling This means that when installed the CTU should not be in an area where items rags carpet paper or accidentally placed objects would contain the naturally generated heat of...

Page 56: ...he four oval holes on the lower side of Angle Bracket A Make sure that the installed CTU does not interfere or make it difficult to take out or put back the spare tire or tools b Use the drill to make...

Page 57: ...w show the CTU power connection and the SZ406A power cable and the SZ604A CLA BSU Conn Antenna Unit Connection Terminal Port DTE Port Power Connector 1 2 4 3 CTU Power Connector Pin 1 Ground Pin 2 12V...

Page 58: ...alcohol Remove oil water moisture stains and so on 3 Route the remote cable under the vehicle carpet and secure occasionally with duct tape to prevent movement of the cable The cable should not be rou...

Page 59: ...ehicle passenger compartment Hands Free performs best when the H F microphone is as close as possible to the user s voice and the monitoring speaker is reasonably far from the H F microphone Section 6...

Page 60: ...crews When you install the BSU on the mount you should make sure that the direction of the arrow indicated on the surface of the BSU is perpendicular to the horizon c If the inclination of the BSU is...

Page 61: ...o s phone number is 1 800 472 7373 USA Canada Mexico or 1 410 229 1200 Note that Mitsubishi does not warrant horn alert or any accessories not provided by Mitsubishi There is a two ring delay before t...

Page 62: ...ile the normal startup process is shown on the right side of the figure Many of the steps required for the normal process are similar but require less user action i e are more automated There are seve...

Page 63: ...ata number as applicable 4 Digit Security Code Ensure user has owners manual and understands operation of equipment 7 3 Number Assignment Module NAM Programming NAM number assignment module is a gener...

Page 64: ...tep If an incorrect number of digits are entered the display will not change to the next step after pressing SEND 4 Enter 10 digits for MIN Mobile Identification Number i e Handset telephone number th...

Page 65: ...be able to see the S ASK once you press SEND Be sure to check each 5 digit block on the display before entering the next 5 digits The last several digits of the S ASK provide a checksum for the initi...

Page 66: ...isition 1 In the event that the MT has not completed the initialization procedure before the user is prompted to perform manual pilot GC S selection with the following message The Manual Pilot GC S se...

Page 67: ...the following message After confirming the Beam ID and maximizing the Received Signal Strength indication press the key to start the GC S selection To return to step 4 press the key twice 7 During acq...

Page 68: ...ate within the MSAT system Commissioning verifies that the MT is capable of operationally providing the compatibility functionality and performance required by the MSAT system The normal commissioning...

Page 69: ...issioning process between the MT and the MSAT system the process may be halted or the MT may be deactivated by the MSAT system If one of these conditions results the following displays will be shown a...

Page 70: ...plete the initialization procedure until the reactivation process has been performed The required steps for reactivation are as follows 1 Confirm whether the MT is really deactivated or not If the MT...

Page 71: ...a service account e g changing account to new customer and phone number or during troubleshooting if swapping CTUs The differences between initial commissioning and re commissioning are discussed belo...

Page 72: ...n order to successfully market Mitsubishi MTs we will provide in coordination with the service provider a variety of training programs including product positioning set up and operations programming a...

Page 73: ...r warranty the end user or dealer is responsible for such charges Please refer to the limited warranty statement for specific limited warranty information Mitsubishi MTs do not have a mail in warranty...

Page 74: ...e transmitters or A C adapters Defects caused by unauthorized modification or alteration Power surge damage caused by electrical system or lightning Any problem or damage caused by use of product cont...

Page 75: ...s of an authorized service agent call the number printed below Please do not send Product to the address listed at the end of this section The Product in all cases must be accompanied by the following...

Page 76: ...NCLUDING BUT NOT LIMITED TO LOST PROFIT OR COMMERCIAL LOSS TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW Some states provinces or countries do not allow the exclusion or limitation of inci...

Page 77: ...user who experiences a problem with their Mitsubishi MSAT equipment should work with their dealer to resolve the problem or perform troubleshooting to locate the component responsible for the problem...

Page 78: ...U or purchase a part from the list of parts available to dealers After receiving approval to complete any required repair work the Service Center will repair the equipment using new or reconditioned p...

Page 79: ...e Resolution Procedure User Brings MT to Dealer for Physical Inspection Dealer Inspects MT Using Trouble Resolution Procedure Depending on Type of Problem System Failure Operator Error MT Component Fa...

Page 80: ...ttention should be given to ruling out operator error and proper instructions should be given to the end user to correct the problem and prevent future problems if required It is the dealer s responsi...

Page 81: ...T available at the location where the troubleshooting is taking place It is recommended that all dealers purchase one MT to use for troubleshooting and exchange purposes Otherwise it will be necessary...

Page 82: ...t or intermittent B Rule out operator error User s experience level Has user read and understood the manual Trace steps leading to problem Has the user made other errors Educate the user C Rule out Sy...

Page 83: ...n the CTU and BSU AU handset and vehicle battery are tight and not damaged or corroded Make sure the handset is not attached to the PTT port 5 Are cables defective Check for breaks in the cable 6 Fuse...

Page 84: ...again 8 Does the display show COM or PVT COM These are normally displayed during the commissioning process Wait for successful completion Problem MT does not complete initialization After an MT has b...

Page 85: ...ne over several days This symptom is usually related to an antenna failure Replace the antenna to see if that resolves the problem 2 Are the connections between the AU and TU secure and corrosion free...

Page 86: ...heck 11 This indicates a TU failure 4 Check 13 This indicates a TU failure 5 Check 14 This indicates an unusual RF power status and may mean that there is a problem with the AU 6 Check 20 This indicat...

Page 87: ...ialing the number again 5 Are the connections between the AU TU and BSU secure Make sure the connections are secure 6 Has the BSU been calibrated To calibrate the BSU turn the MT off and remain stoppe...

Page 88: ...6825 Fax 219 471 5294 Email dcayton mobex com ahenderson mobex com NSat Corporation Urb Caribe Suite 201 1569 Alda Street San Juan Puerto Rico 00926 Phone 787 763 3131 Fax 787 763 3920 Email nperez s...

Page 89: ...i Electronics America Inc Telephone Fax Telecommunications Network Systems Division 12007 Sunrise Valley Drive Suite 220 Reston VA 20191 Product Questions Mitsubishi Electronics MSAT Service Center 30...

Page 90: ...PN generator with 15 stages FEC Encoder Convolutional Rate 1 2 k 7 FEC Decoder Viterbi Interleaving Block data communications and all signaling MT ST and MT SR Inbound Signaling Channel Channel Rate 3...

Page 91: ...cations Temperature State Antenna Unit Transceiver Unit Operating 30 C to 43 C 22 F to 109 F 30 C to 55 C 22 F to 131 F Power On 45 C to 49 C 49 F to 120 F 40 C to 85 C 40 F to 185 F Storage 55 C to 8...

Page 92: ...bs 2 4 kg Handset WxHxD 8 x 2 2 x 1 3 203 mm x 56 mm x 33 mm Weight 0 7 lbs 0 3 kg AC Adapter Charger WxHxD 4 0 x 2 5 x 7 5 102 mm x 64 mm x 190 mm Weight 1 7 lbs 1 0 kg Soft Carrying Case WxHxD 16 3...

Page 93: ...wer ESN Electronic Serial Number FCN Function FDMA Frequency Division Multiplexing FEC Forward Error Correction FES Feeder Earth Station FIU Facsimile Interface Unit FTIN Forward Terminal Identificati...

Page 94: ...on Test QPSK Quaternary Phase Shift Keying RF Radio Frequency RFU RF Unit RHC Right Hand Circular RSSI Receive Signal Strength Indicator RTIN Reverse Terminal Identification Number SCPC Single Channel...

Page 95: ...MITSUBISHI ELECTRONICS AMERICA INC ST200 Series Technical Support Manual 92 January 2000 APPENDIX A STATUS MONITOR REFERENCE...

Page 96: ...ceiving updated system table bulletin board from the MSAT SYSTEM or when it receives an unusual table E is displayed The lower line of the LCD shows the current status of the MT and any internal proce...

Page 97: ...MITSUBISHI ELECTRONICS AMERICA INC ST200 Series Technical Support Manual 94 January 2000 APPENDIX B INITIALIZATION AND COMMISSIONING PROCEDURES...

Page 98: ...Programming Commissioning ___ Setup Complete ___ Power Source Supplied battery charged if internal ___ MT connections firmly secure ___ Program MT ___ Manual System Acquisition ___ Commissioning Post...

Page 99: ...1M 9 Enter 20 digit SASK no req d Press SEND then STO END Tone will sound and MT will power off automatically Received from Service Provider input and check 5 digits at a time 10 Press PWR for 1 2 sec...

Page 100: ...d enter another if available 8 Enter 2 digit Antenna Type Press SEND 01 ST211 05 ST251 07 ST221M 9 Enter new 20 digit SASK no Press SEND then STO END Tone will sound and MT will power off automaticall...

Page 101: ...MITSUBISHI ELECTRONICS AMERICA INC ST200 Series Technical Support Manual 98 January 2000 APPENDIX C OMNIQUEST EXTERNAL ANTENNA INSTALLATION INSTRUCTIONS...

Page 102: ...ut the antenna cable from the antenna to the OmniQuest ensuring that the cable is not stretched pulled or pinched Avoid tight turns cable bends should be greater than 1 75 inches and protect the cable...

Page 103: ...MITSUBISHI ELECTRONICS AMERICA INC ST200 Series Technical Support Manual 100 January 2000 APPENDIX D DATA OPERATION...

Page 104: ...the call either by pressing a key on the handset or using the AutoAnswer functions the incoming call will be routed to the DTE port on the MT Common Transceiver Unit CTU Once the call has been connec...

Page 105: ...munication rate 1200bps 2400bps 4800bps Flow Control None Error Correction Rate 1 2 convolutional coding Functionality All AT commands listed in the Operating Instructions TABLE 2 DATA CHARACTER FORMA...

Page 106: ...connect hang up and select DTR to go low on hang ups from the local DTE 3 Select Zmodem as standard transfer protocol Note The MT supports a variety of protocols but standard configuration should be Z...

Page 107: ...CA INC ST200 Series Technical Support Manual 104 January 2000 Receiving A Data Calls 1 To receive a data call service type selection FCN 91 is not necessary since the MT automatically detects the call...

Page 108: ...on the computer 2 Open Control Panel double click Modems 3 Install New Modem dialog Select other click Next 4 Check the box Don t detect my modem and click Next 5 Select Standard Modem Types Standard...

Page 109: ...communications software package 2 Within the communications software package select the Standard 9600 bps Modem as the modem to be used for data communications 3 Check that the computer and transceiv...

Page 110: ...no fax Under Port Selection choose COMx local connection NOTE COMx is COM1 or COM2 port through which computer is connected to CTU Click OK 2 2 3 Dialing Options Default 2 2 4 Answer Options In the S...

Page 111: ...Connect menu or New Entry from the pull down Edit menu enter the telephone number of the receiving computer e g 1 800 123 4567 Make sure that call type is a Long Distance type which include both count...

Page 112: ...age D6 or choose Win95 Modems 2 2 3 Check ON box Enable Port 2 3 Modem Setup 2 3 1 Windows 95 users can select Win95 modems 2 3 2 Click on Configure to open Modem Configuration window 2 3 3 Highlight...

Page 113: ...rdware Entry choose Modem in Modem Check ON Use Modem Pull Down Hayes Compatible Data Rate 4800 Flow Control NONE Parity None Click on Advanced In the Advanced Hardware Options turn ON Adjust Port Spe...

Page 114: ...4800 4800B Modem Profiles Custom Hayes Smartmodem 4800 4800B 2 6 Click OK 2 7 Pull down menu from Settings and select File Transfer Select File Transfer Zmodem 2 8 Click OK 2 9 Save these terminal set...

Page 115: ...In the Answer dialog box choose Yes to answer incoming calls now 4 6 Message ANSWER XWP Waiting for Call should appear 4 7 Ensure that the connection settings are the same as above Please save this co...

Page 116: ...AOL for the first time on the very first screen select Cancel 2 2 At the Welcome window enter the screen name New User and select Setup 2 3 Choose Edit Location Network Setup Select your two local ph...

Page 117: ...uServe Information Manager Select Settings Sessions 2 2 Setup Session Settings Current CIS Connection Connector COMx Baud Rate 4800 Network CompuServe 2 3 Select Use Winsock configure WinSock Settings...

Page 118: ...re the CTU as described in this appendix 2 Configure cc Mail v 6 2 1 At the Lotus cc Mail Mobile window Pull down menu Mobile and Select Locations 2 2 At the Locations window Choose Communications Cho...

Page 119: ...f statement change sendln ATS0 0S7 45S9 6S10 50S12 50 W to sendln ATS0 0 W 2 4 Pull down the File menu and select Save 2 5 Pull down the File menu and select Exit 2 6 At he DOS prompt Type scrcomp hay...

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