Mitel IP Phone User Reference Guide Release 4.1
21
NOTE:
Notes: If your phone has been locked you cannot log out of the phone.
The
LOGOUT
softkey is not be displayed on your phone. Contact your
system administrator for assistance.
You cannot log in or out, or activate a phone, while the phone is on an active
call.
You can use the
key instead of the
QUIT
softkey.
After you have logged out of the phone, callers to your extension will be
directed to your call coverage target. If no call coverage target is set, the
phone will ring until the caller hangs up.
If the primary member of a Monitor Group logs out of the phone, calls to the
Monitor Group will still ring any secondary phones and will redirect to the
primary member's call coverage target after the configured number of rings.
For more information about Monitor Groups, see “Monitor call on the 5340
phone” on page 21.
If a logged out phone has twinning configured, the twinning target phone will
ring and the call will be redirected to the logged-out phone's call coverage
target after the configured number of rings.
Monitor groups on the 5340 phone
Using the Monitor Groups feature, your calls can be monitored and answered by
other users or you can have your phone monitored for activity. To enable the
Monitor feature, contact your administrator and provide a list of users that you
would like to have monitor your calls or phone. The administrator will create a
Monitor group in your name with the people in your list as members of the group.
There is no other action that needs to be taken on your part.
If you requested to have your calls monitored, calls to one or more of your Line
Appearances will automatically ring on your Monitor group member phones
provided that they have configured the appropriate number of
Monitor Call
or
Monitor Call Silent
keys on their phone.
When a member of your Monitor group has answered one of your calls, the Line
Appearance on your phone will still indicate the state of the call.
•
A flashing key without a ring tone indicates that the call is on hold.
•
A lit key indicates that the Line Appearance is in use.
If you requested to have your phone monitored, when your phone is in use the
group members phones will show a lit LED against the
Monitor Phone
key they
have configured on their phone.
NOTE:
Notes: If you are part of a Monitor Group, you can put a call on hold and
either the primary group member or other phones in the group can pick up
the call.
Your call coverage still applies when you are in a monitor group.
A Monitor Phone key also acts a speed dial to the monitored extension.
Monitor Groups is only applicable to users who are using Mitel IP phones.
Monitor call on the 5340 phone
Using the Monitor Call or Monitor Call Silent feature, you can monitor and pick up
calls occurring on another user's phone. To use this feature,
•
You must be a member of a Monitor group. A Monitor group defines the
user that is being monitored (primary group member) and which users
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