Mitel IP Phone User Reference Guide Release 4.1
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Park and retrieve on the 5304 phone
Using Park and Retrieve, you can put a call on hold at a park location so that it
can be retrieved from any other phone at your business. To use this feature, a
memory key must be programmed as a
Park/Retrieve
key. See “Program
memory keys” on page
104
.
To put a call on hold at a park location, follow these steps:
1. While on an active call, select a memory key programmed with the
Park/Retrieve feature. The system places the call on hold at a park location.
The park location is displayed on your phone LCD screen.
Parked at: 4
You are no longer connected with the caller and your phone returns to the
idle state.
To retrieve a parked call, follow these steps:
1. From an idle phone, lift the handset. This will select the next available Line
Appearance. Select a memory key programmed with the
Park/Retrieve
feature. The phone LCD screen displays:
Park Location:
2. Enter the required park location using the phone keypad.
The system connects you with the caller who was on hold at the park
location. The LCD screen now displays the caller's name (if known) or
number.
Robin Jones
NOTE:
To cancel the retrieval of the parked call, replace the handset.
NOTE:
If you enter a park location where there is no caller on hold, the phone
LCD will briefly display "No Parked Call".
NOTE:
There are nine park locations available (1 through 9). If all park locations
are in use when you try to park a call, the phone LCD will briefly display
"Park Locations Full" and the call will be placed on hold.
NOTE:
If the call is left parked for 30 seconds, the phone of the person who
parked the call will beep and the phone's LCD will briefly display "Call parked
at: " with the park location number to remind you that the call that you
parked has not been retrieved.
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