Mitel IP Phone User Reference Guide Release 4.1
72
destination answers and then press the
key.
If you enter an invalid extension during a transfer, the LCD screen displays
"Invalid Extension". To reconnect with the caller, follow these steps:
1. Press
the
key.
2. Press the flashing
Line Appearance
key.
3. Try to transfer the call again.
If you choose not to complete the transfer, press the
key, then press
the flashing
Line Appearance
key to retrieve the original call.
Transfer to voice mail from the 5212/5312 IP phone
If your administrator has configured an auto attendant for voice mail deposit, you
can transfer a caller directly to a co-worker's voice mail box.
To transfer a call to voice mail, follow these steps:
1. While on an active call, press the
key. The system places the call
on hold, and the LCD screen displays:
Transfer To:
2. Enter the extension of the auto attendant that your administrator has created
for voice mail deposit.
3. Select the auto attendant voice mail deposit option and enter the extension of
the co-worker to whom you are transferring.
4. Press
the
key to complete the transfer. The LCD displays the
message "Transfer Complete" for approximately five seconds before
returning to an idle state.
Twinned Calls on the 5212/5312 IP phone
If you have configured your phone to be twinned to another external phone (the
twinning target), then incoming calls will ring the other phone as well. See
“Twinning” on page
115
for details on how to configure the twinning option for
your phone
If you answer the call on your desk phone, the twinning target phone will stop
ringing.
If you answer the call on your twinning target phone, the Line Appearance key on
your desk phone will remain lit. To pull back the call to your desk phone, simply
press the corresponding Line Appearance key. The call will be dropped from the
twinning target phone and you will be connected on your desk phone.
Note that if neither your desk phone nor the twinning target phone answers an
incoming call, your call coverage setting will determine what happens to the call
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