7
Troubleshooting
7-4
Rev. /
Original(s) have been left on
the Glass. Please lift the
cover and remove.
You are trying to use the
Document Feeder while an
original is left on the Original
Glass.
Remove the original from the
Original Glass, then place
your originals in the
Document Feeder.
Original(s) have been left on
the Glass.
You have left an original on
the Original Glass.
Remove the originals from
the Glass.
2-sided copying is not
possible with the selected
paper size.
This paper size is not
suitable for 2-sided copying.
Select a different size (B5 or
larger) or disable the mode.
Sorting or Grouping is not
possible with the selected
paper size.
Sorting or Grouping cannot
be combined with the
selected paper size.
Select a standard size such
as A5 (5-1/2" x 8-1/2") or
larger, or disable the mode.
Hole-Punching is not
possible with the selected
paper size.
The Punch Mode cannot be
combined with the selected
paper size.
Select a different size or
disable the mode.
Matching paper size isn’t
available. Reselect paper
size or change zoom.
The selected paper size is
not available in any of the
Paper Drawers.
Select the paper format
manually or change the
Zoom Ratio.
Matching paper size isn’t
available. Please change
direction of original.
The paper size is available,
but not in the correct
orientation (horizontal or
vertical).
Change the orientation of the
original.
Auto Sizing is not possible.
Select another zoom method
or paper size.
The calculated Zoom Ratio is
outside the available range
(x0.5 to x2.0).
Disable Auto Size Mode or
select a different copy paper
size.
Please load Cover paper into
the source indicated below.
The current Paper Drawer is
empty.
Load cover sheets into the
appropriate Drawer.
The selected Drawer does
not contain cover sheets.
Please load Insert sheets
into the indicated paper
source.
The current Paper Drawer is
empty.
Load inserts into the
appropriate Drawer.
The selected Drawer does
not contain inserts.
To staple, please remove all
the remaining copies from
the Sorter.
A stapled copy set is in the
Sorter.
Remove all copies from the
Staple Sorter or disable the
Staple Mode.
Remove copies from the
Sorter.
Copies were left in the
Sorter.
Remove all copies from the
Sorter Bins.
Please load the originals into
the Document Feeder.
The "Page Insertion" or
"Front Sheet" Modes are
selected, but no originals
have been inserted in the
Document Feeder.
Load your originals in the
Duplexing Document
Feeder.
Copies remain in the Duplex
Unit, please press START to
feed them out.
Copies are left in the Duplex
Unit.
Press the Start Key. The
copies will be output to the
Copy Tray.
Manual Feeding cannot be
combined with Duplexing.
Cancel either one.
2-sided copying is not
possible when using a Single
Feed Tray.
Select a different Paper
Drawer or disable the mode.
Message on Display Panel
Cause
Action