Problems During Data Transmission and the Print Cycle
5-4
T
ro
u
b
le
s
h
o
o
ti
n
g
C
h
a
p
te
r
5
Troubleshooting the Print Cycle (2/2)
Symptom
Cause
Action
A paper misfeed.
Possible causes
include:
• Paper does not meet
specifications
required.
• Transparencies have
not been fanned
thoroughly before
loading.
• Paper is not loaded
properly in the tray.
• The optional third
cassette unit is not
installed properly.
• The fusing unit
requires replace-
ment.
Once you have identi-
fied the cause of the
problem, use the cor-
responding reference
pages listed below and
follow the instructions
provided.
• For the types of
paper that can be
used, see “Paper”
+
p. 2-19
• Reload the transpar-
encies/paper.
+
p. 2-31
• To clear a paper
misfeed, see “Clear-
ing a Paper Mis-
feed”
+
p. 5-21
• Reinstall the third
cassette unit.
+
“
Set-up Guide”
• Change the fusing
unit.
+
p. 4-23
Double feed.
Multiple sheets are
output together.
Fan the paper stack
thoroughly and reload
it.
The error message
shown below appears
on the screen of your
computer and your
document will not
print.
“Error at SuperMeta-
File record type 0x20,
offset 0x168e”
Power to the printer
has been turned off.
Turn on the printer
and send the print job
again.
The interface cable
(parallel) connection
is not secure.
Secure the interface
cable connection and
send the print job
again.
Summary of Contents for Color PageWorks Pro L
Page 1: ...Color PageWorks Pro L User s Guide cover fm Page i Friday April 26 2002 11 13 AM ...
Page 18: ...MEMO ...
Page 19: ...Chapter 1 Introduction Introduction Chapter 1 ...
Page 25: ...Chapter 2 Using the Printer Using the Printer Chapter 2 ...
Page 32: ...The Printer Parts and Supplies 2 7 Using the Printer Chapter 2 6 Oiling roller 7 Fusing unit ...
Page 59: ...Loading Paper Loading Transparencies and Labels 2 34 Using the Printer Chapter 2 MEMO ...
Page 67: ...Loading Paper Loading Special Paper 2 42 Using the Printer Chapter 2 MEMO ...
Page 71: ...Chapter Printer Driver and Status Display 3 Printer Driver and Status Display Chapter 3 ...
Page 72: ...MEMO 3 1 Printer Driver and Status Display Chapter 3 ...
Page 87: ...Driver Settings Windows 95 Windows 98 3 16 Printer Driver and Status Display Chapter 3 MEMO ...
Page 107: ...Driver Settings Windows NT 4 0 3 36 Printer Driver and Status Display Chapter 3 MEMO ...
Page 119: ...Chapter 4 Maintaining Your Printer Maintaining Your Printer Chapter 4 ...
Page 149: ...Changing Cartridges 4 30 Maintaining Your Printer Chapter 4 MEMO ...
Page 162: ...MEMO Maintaining Your Printer Chapter 4 ...
Page 163: ...Chapter 5 Troubleshooting Troubleshooting Chapter 5 ...
Page 199: ...Chapter 6 Specifications Specifications Chapter 6 ...
Page 207: ...Glossary Appendix A Appendix A Glossary ...
Page 211: ...Quick Reference Appendix B Appendix B Quick Reference ...
Page 218: ...MEMO Quick Reference Appendix B ...
Page 219: ...Index Appendix C Appendix C Index ...
Page 222: ...MEMO ...