Mindray NetGuard, Service Manual

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NetGuard Service Manual 0070-10-0685 2 - 3
Repair Information Troubleshooting
Verify the switch is a Power over
Ethernet (PoE) switch and that it
meets the 802.3af standard.
Re-seat the connector of the cable at
the access point.
Test the cable with a cable tester.
Replace the access point (refer to the
NetGuard Service Installation Guide
P/N 0070-00-0687).
No communication between the
access point and reusable device The reusable device Status LED flashes
amber. Verify the LEDs on the access point(s)
are illuminated.
Verify that the reusable device is
entered into the Administrative Web
Site by device label and MAC
address
Check if there are other reusables
connected to the access point and
that they are functioning. Also verify
that the number of reusables
reporting to the access point does not
exceed 20 device limit. Refer to the
NetGuard Service Installation Guide
P/N 0070-00-0687).
Check that there is sufficient battery
power to the reusable.
Reprogram the device.
Replace the access point.
Refer to the NetGuard Operating
Instructions (P/N 0070-00-0678-XX)
for the power-up sequence.
REUSABLE DEVICE
Cannot enter the device to the
Administrative Web Site The reusable may not be programmed. Program the reusable.
The device cannot detect a heart
rate. The Patient LED flashes yellow/amber. Verify the disposable placement
connection.
Remove the reusable and re-seat in
disposable.
Replace the reusable.
Replace the disposable and try the
reusable again.
No communication between the
reusable and the network. The Status LED flashes yellow/amber. Verify the green access point LEDs
are illuminated.
ISSUE COMMENTS SOLUTION