Frequently Asked Questions
53
With the help of the following guide minor faults in the performance of the ma-
chine, some of which may result from incorrect operation, can be remedied with-
out contacting the Service Department. Time and money will be saved because a
service call will not be needed.
This guide may help you to find the reason for the fault, and how to correct it.
To prevent cold from escaping, open the appliance doors as little as possible un-
til the fault has been corrected.
Problem
Possible cause and solution
The machine is not get-
ting cold and the inte-
rior lighting does not
come on when the ma-
chine door is opened.
The machine has not been turned on.
Turn the machine on.
The plug is not inserted in the socket correctly or the
plug connector is not inserted into the socket at the
back of the machine correctly.
Insert the plug into the socket and the plug con-
nector into the machine socket.
The fuse has tripped. There could be a fault with the
machine, the household electrical wiring, or another
machine.
Contact a technician or the Service department.
The compressor runs
continuously.
This is not a fault. To save energy, the compressor
runs at a lower speed, but for longer, when less cool-
ing is required. In this way, the running time of the
compressor is extended.
The compressor is turn-
ing on more frequently
and for longer periods
of time; the temperature
in the machine is too
low.
The ventilation grille is obstructed or dusty.
Do not block the ventilation grille.
Clean the ventilation grille on a regular basis to re-
move any dust.
The machine doors have been opened too frequently
or a large amount of fresh food has been put in at
once for storage or freezing.
Only open the machine doors when necessary and
for as short a time as possible.
After a while, the temperature will return to normal by
itself.
The machine doors are not closed properly. A thick
layer of ice may have already formed in the freezer
section.
Summary of Contents for KFN 15943 D edt/cs
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