Section 8 - Customer Assistance Information
Page 134
90-879172181
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FEBRUARY 2011
Owner Service Assistance
Marine Repair Logistics
Cummins MerCruiser Diesel offers Marine Repair Logistics (MeRL) as a concierge service during the warranty period for your
new Zeus and Axius equipped vessel. MeRL is a proactive 24 x 7 x 365 team offering premium global service focused on reducing
vessel repair cycle time. MeRL can assist in finding an authorized dealer/distributor for any of your service needs. Contacting
MeRL will put you in touch with a Marine Specialist who will provide personal attention to the entire service event.
Marine Repair Logistics is available in the USA as a toll free call.
Marine Repair Logistics Phone Numbers
USA only
Outside of the USA
1‑866‑549‑6458
+1‑843‑329‑5735
You may also call
1-800-DIESELS
to locate your nearest distributor.
Local Repair Service
Always return your Cummins MerCruiser Diesel (CMD) powered boat to your authorized dealer/distributor should the need for
service arise. Only the dealer/distributor has the factory‑trained mechanics, knowledge, special tools and equipment, and the
genuine Cummins/Mercury Marine parts and accessories to properly service your engine and drive should the need occur. They
know your engine and drive best. Contact 1‑800‑DIESELS to locate your closest distributor.
Service Away From Home
If you are away from your local dealer and the need arises for service, contact the nearest Cummins MerCruiser Diesel Authorized
Repair Facility. Refer to the Yellow Pages of the telephone directory or by using the service locator on the Cummins MerCruiser
Diesel website (www.cmdmarine.com). If, for any reason, you cannot obtain service, contact the nearest Regional Service Center.
Outside the United States and Canada, contact the nearest Marine Power International Service Center.
Stolen Power Package
If your power package is stolen, immediately advise the local authorities and Cummins MerCruiser Diesel of the model and serial
numbers and to whom the recovery is to be reported. This information about the stolen motor is placed into a file at Cummins
MerCruiser Diesel to aid authorities and dealers and distributors in the recovery of stolen motors.
Attention Required After Submersion
1. Before recovery, contact a Cummins MerCruiser Diesel Authorized Repair Facility.
2. After recovery, immediate service by a Cummins MerCruiser Diesel Authorized Repair Facility is required to prevent serious
damage to power package.
Replacement Service Parts
!
WARNING
Avoid fire or explosion hazard. Electrical, ignition, and fuel system components on Cummins MerCruiser Diesel products comply
with U.S. Coast Guard rules to minimize risk of fire or explosion. Do not use replacement electrical or fuel system components
that do not comply with these rules. When servicing the electrical and fuel systems, properly install and tighten all components.
Marine engines are expected to operate at or near full throttle for most of their life. They are also expected to operate in both fresh
and saltwater environments. These conditions require numerous special parts. Exercise care when replacing marine engine parts,
as specifications are quite different from those of the standard automotive engine.
Since marine engines must be capable of running at or near maximum RPM much of the time, special pistons, camshafts, and
other heavy‑duty moving parts are required for long life and peak performance.
These are but a few of the many special modifications that are required in Cummins MerCruiser Diesel marine engines to provide
long life and dependable performance.
Parts and Accessories Inquiries
All inquiries concerning Quicksilver replacement parts and accessories should be directed to your local authorized dealer. The
dealer has the necessary information to order parts and accessories for you if he does not have them in stock. Only authorized
dealers can purchase genuine Quicksilver parts and accessories from the factory. Cummins MerCruiser Diesel does not sell to
unauthorized dealers or retail customers. When inquiring on parts and accessories, the dealer requires the engine model and
serial numbers to order the correct parts.
Summary of Contents for 92-858058K01
Page 4: ......
Page 8: ...Page iv 90 879172181 eng FEBRUARY 2011...
Page 78: ...Section 3 On the Water Notes Page 70 90 879172181 eng FEBRUARY 2011...
Page 128: ...Section 5 Maintenance Notes Page 120 90 879172181 eng FEBRUARY 2011...
Page 140: ...Section 7 Troubleshooting Notes Page 132 90 879172181 eng FEBRUARY 2011...
Page 146: ...Section 8 Customer Assistance Information Notes Page 138 90 879172181 eng FEBRUARY 2011...
