MCZ EGO 2.0 AIR OYSTER, Installation Manual

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14-ALARMS
ALARM ALERTS
In the event an operating anomaly occurs the stove starts switching off due to the alarm and informs the user of the type of
fault that has taken place via a 3 digit code which stays displayed on the rear emergency panel.
The alarm is indicated permanently by the relative 3 digit code, by a flashing red LED that lights up on the emergency panel and an
intermittent sound signal for the first 10 minutes of the alarm. Read the instructions in the following 2 paragraphs to cancel the alarm
status and restore the normal operating mode of the stove.
The following table describes the possible alarms indicated by the stove, associated to the respective code that appears on the emergency
panel and helpful tips to solve the problem.
MESSAGE ON DISPLAY TYPE OF PROBLEM SOLUTION
A01
The flame does not light Check the level of pellets in the tank
Check that the brazier is correctly positioned in its seat
and has no incrustation or unburned material.
Make sure the ignition plug warms up.
Thoroughly empty and clean the brazier before restarting.
A02
The flame is goes out unexpectedly Check the level of pellets in the tank.
Check that the brazier rests correctly in its seat and has no
visible deposits of unburned pellets.
A03
The temperature of the pellet hopper
exceeds the required safety threshold.
Anomalous overheating of the structure.
The structure is too hot because the product has been
used for too long at the maximum power or there is poor
ventilation.
Call an authorised assistance centre to check the fault and
to restore standard operating conditions.
A04
The temperature of the exhaust smoke has
exceeded certain preset safety limits.
The stove switches off automatically. Let the stove cool
down for a few minutes and then switch it on again.
Check the smoke expulsion and verify the type of pellet
used according to the instructions found in Chap. 2 of this
manual.
A05
Chimney flue clogged - wind - door open. Check the smoke duct and make sure the door is closed.
The smoke extractor fails to guarantee
sufficient primary air, required for correct
combustion.
Draught difficulties or brazier clogged.
Check whether the brazier is clogged and clean it, if
necessary.
Check and if necessary clean the smoke duct and air inlet.
A08
Abnormal operation of smoke fan Check cleanliness of the fumes fan compartment and
check if dirt is blocking it. If this is not enough, the smoke
fan is faulty. Contact an authorised service centre to have
it replaced.
A09
The smoke probe is faulty and does not
detect the exhaust smoke temperature
properly.
Contact an authorised service centre to have the
component replaced.
A11
Pellet supply fault Contact an authorised service centre to have the
component replaced.