Viewing the agent activity log
Use these tasks to view the agent activity log. The agent activity log records an agent’s activity.
The amount of detail depends on the policy settings you selected on the Logging tab of the
McAfee Agent policy pages.
These log files can be viewed from the managed system or from the console.
Tasks
Viewing the agent activity log from the managed system
Viewing the agent activity log from the ePO server
Viewing the agent activity log from the managed system
Use this task to view the agent activity log from the system on which the agent is installed.
Task
For option definitions, click ? on the page that displays the options.
1
Right-click the agent icon in the system tray.
NOTE:
The agent icon is available in the system tray only if the Show McAfee system
tray icon (Windows only) option is selected on the General tab of the McAfee Agent
policy pages. If it is not visible, select this option and apply it. When you finish viewing the
log file content, you can hide the icon again by deselecting the option and applying the
change.
2
Select Status Monitor from the menu. The status monitor appears, the agent activity log
is displayed.
3
Close the status monitor when finished.
Viewing the agent activity log from the ePO server
Use this task to view agent activity log of a system from the server.
Task
For option definitions, click ? on the page displaying the options.
1
Go to Systems | System Tree | Systems, then select the system.
2
Click View Agent Log.
3
To view the backup copy of the FrameSvc.exe or NaPrdMgr.exe detailed log, click previous.
NOTE:
Although remote viewing of log files is enabled by default, you can disable remote
viewing of the log files. If you can’t view the log remotely, verify that the Enable remote
access to log option is selected on the Logging tab of the McAfee Agent policy pages.
Viewing of the agent and product properties
Use this task to verify that the properties match the policy changes you have made. This is
useful for troubleshooting. The properties available depend on whether you configured the
agent to send full or minimal properties on the McAfee Agent policy pages.
Distributing Agents to Manage Systems
Maintaining the agent
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McAfee ePolicy Orchestrator 4.0.2 Product Guide
