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Maintenance and repair of the gate operator must be preformed by a qualified professional gate operator technician.
The following services need to be periodically performed:
• Check and adjust the gate operator’s force, speed, and sensitivity.
• Make sure all power (AC/DC) connections are corrosion free.
• Check all batteries for proper voltage.
• Check the incoming line voltage and confirm it is within 10% of its rating (115 or 230 volts).
• Verify battery backup functionality by turning off the power source (115 VAC and 230 VAC). Restore power after 
 testing.
• Cycle gate system and lubricate with heavy-duty, high-performance lubricant where needed.
• Test all contact and non-contact sensors, in-ground vehicle loop detectors, keypad, telephone entry system or any other access 
  control devices that are used to control the gate operator.
• Test the manual release feature.

MAKE SURE END USER/HOME OWNER KNOWS HOW TO PROPERLY REMOVE GATE OPERATOR FROM SERVICE AND WHO TO 
CONTACT FOR PROFESSIONAL ASSISTANCE.

Date Installed:

Installer/Company Name:

Phone Number:

Operator
Serial Number:

Any repairs and modifications must be preformed by a qualified professional gate operator technician. If the gate or gate 
operator ever malfunctions, end user/home owner needs to immediately remove the gate operator from service (manually 
position gate (see manual release) in a desired prolonged position and turn ALL power OFF to the gate operator). End 
user/home owner must call a qualified professional gate operator technician for any repairs and modifications.

The gate operator is virtually maintenance free to an end user/home owner, minimal maintenance is recommended to ensure 
 reliable operation.
End user/home owner:
• Scheduled maintenance should be performed approximately every six months by a qualified professional gate operator 
  technician, or when unusual noises are heard from the gate hinges and/or gate operator arm.
• DO NOT remove the operator cover to perform any normal maintenance.
• Lubricate gate hinges and gate operator arm periodically with heavy-duty, high-performance lubricant and clean up all excess 
 lubricant.
• Make sure there are no vehicles or pedestrians in the path of the gate while performing maintenance.
• Make sure the person performing maintenance is the only person in control of all control devices in order to avoid possible 
  involuntary activation of the gate operator. Gate operator MUST be removed from service while maintenance is performed.
• Keep any water from landscape watering hoses or sprinkler systems away from the gate and gate operator area.
• Keep the area around the gate and gate operator as clean as possible.
• Keep any debris away from the gate’s swinging path.
• Test periodically (use caution) all safety sensors, in-ground vehicle loop detectors, keypad, telephone entry system or any 
  other access control devices that are used to control the gate operator. Make sure everything is working properly.
• Solar panel must be cleaned periodically if solar power is being used.

maintenance

qualified gate operator technician

end user / homeowner

Summary of Contents for Phantom 2000

Page 1: ...MAX Phantom 2000 Installation and Owners Manual www max us com 4009963 High Traffic Commercial Brushless DC Low Profile Swing Gate Operator Made in USA UL 325 Compliant...

Page 2: ......

Page 3: ...l Jog Switch to Operators Turn ON OFF Operator Power matrix 1 Matrix 1 Overview Wiring Overview Primary Gate Open Left Open Right Close Timer Selectable Gate Speed Control Battery Back Up Mode Anti Ta...

Page 4: ...D Read the owner s manual Have a qualified service person make repairs to gate hardware 7 The entrance is for vehicles only Pedestrians must use separate entrance 8 SAVE THESE INSTRUCTIONS UL 325 Clas...

Page 5: ...ed via supervision by security personnel The same type of device shall not be utilized for both the primary and the secondary entrapment protection means Use of a single device to cover both the openi...

Page 6: ...and or Reset button must be located in the line of sight of the gate Activation of the reset control shall not cause the operator to start H A minimum of two 2 WARNING SIGNS shall be installed one on...

Page 7: ...m accidentally opening and or closing on vehicles in the gate s path Entrapment Protection Photocell Helps guard against the opening gate from entrapment Closing Gate Protection Photocell Helps protec...

Page 8: ...www max us com Made in USA BATTERY PACK TO MOTOR CONTROLLER AC ON POWER OFF MAX PS 24 POWER SUPPLY FUSE 7 AMP IN Made in USA Power INPUTS MC 100 JOG RIGHT JOG LEFT UL Entrap Matrix On Line ERD Sensit...

Page 9: ...CULAR traffic ONLY Pedestrians MUST use a separate entrance Install appropriate entrapment protection safety devices for the OPENING direction and CLOSING direction of gate cycling Install in ground S...

Page 10: ...o the GATE OPERATOR See page 14 CLOSING cycle protection device wires photocells to the CONTROL BOX See page 14 In ground loop wires to the CONTROL BOX See page 15 Conduit Guidelines and Suggestions S...

Page 11: ...on Photocell OPENING Cycle ONLY Photocell OPENING Cycle ONLY Sensing Edges Entrapment Area Entrapment Area Control Box RS 485 Jog Switch to Control Box Input Power Input Power Conduit REQUIRED Run AC...

Page 12: ...K TO MOTOR CONTROLLER AC ON POWER OFF MAX PS 24 POWER SUPPLY FUSE 7 AMP IN Made in USA Power INPUTS MC 100 JOG RIGHT JOG LEFT UL Entrap Matrix On Line ERD Sensitivity Photo Cell Limit SW On Line Edge...

Page 13: ...230V AC ON P O W E R OF F M A X P S 2 4 PO W ER SU PP LY FU SE 7 AM P IN M a d e in U S A Select Input Voltage 115VAC or 230VAC disc on ne ct po wer be fore se rvicing un it W ARNIN G W ARNIN G HIGH...

Page 14: ...12 MAX Solar Panel Approx 45 solar installation Refer to Solar application guide...

Page 15: ...rance Moving Gate Can Cause Serious Injury or Death KEEP CLEAR Gate may move at any time without prior warning Do not let children operate the gate or play in the gate area This entrance is for vehicl...

Page 16: ...han 16 then secondary entrapment protection is REQUIRED in this area CLOSING Cycle NOTE Additional CLOSING Cycle Photocells can be installed anywhere needed Run all additional CLOSING Cycle photocell...

Page 17: ...sts per foot minimum inside conduit Safety Loops Are placed on each side of the gate to prevent the gate from closing on a vehicle in it s path They will stop or reverse the cycling of the gate while...

Page 18: ...ER LO AD M ot or Co nt ro lle r ER D M in M ax Se ns iti vit y W A R N I N G W A R N I N G c o n n e c t c h a s s is t o g r o u n d r o d f o r li g h t n in g p r o t e c t io n Check with local b...

Page 19: ...tage LEDs will light respectively PWR IN Error LED Lights when there is a battery connection problem Make sure battery plugs are correctly installed and there is no damaged or loose wires MOTOR OVERLO...

Page 20: ...t of the gate operator The ground point must be at an electrical panel a metallic cold water pipe that runs in the earth or a grounding rod Ground Rod within 10 ft of operator WARNING WARNING connect...

Page 21: ...R SOLAR IN Connector Included in kit Connect Input AC Power wire See page 18 for wiring At Gate Operator Wiring operator IMPORTANT MAX Magic Box and Gate Operator MUST EACH be Properly GROUNDED Proper...

Page 22: ...S O L A R I N B A T T E R Y I N w w w m a x u s c o m M a d e i n U S A B A T T E R Y P A C K T O M O T O R C O N T R O L L E R E 1 2 Battery Voltage Replace Battery ON OFF Battery TEST Battery Batter...

Page 23: ...RS 485 connector Schematics on page 38 of manual shows where all plugs are located to re install MAX MC 100 motor controller 115V AC ON PO W ER OF F M AX PS 2 4 PO W ER SU PP LY FU SE 7 AM P IN Ma de...

Page 24: ...00 Motor Controller Secondary MAX MC 100 Motor Controller Primary Single Open RIGHT OPEN RIGHT OPEN LEFT INSIDE Property PRIMARY SECONDARY OUTSIDE Property Jog Open Green Gnd Jog Close White INPUTS Ed...

Page 25: ...N GND RADIO SIG RADIO GND OPEN STOP CLOSE COM GATE DISABLE MAX BC 7 Battery Module Wiring operator turn on off operator power Turn AC Power Switch ON A A B B C C D D E E F F G G H H I I J J K K To tur...

Page 26: ...fety Loop a closing gate will PAUSE if a second vehicle attempts to tailgate The second vehicle must then back off the safety loop for the gate to continue closing A new radio signal will open the gat...

Page 27: ...itch Center Loop Safety Loop Safety Loop Exit Loop Gate Tamper See page 30 24V Power for Matrix 1 from Primary Single operator ONLY See pages 17 33 ID Plug See page 30 ID Plug Error LED See page 30 4...

Page 28: ...k up to 60 sec MAX NOTE 1 2 sec MIN position is recommended for High Traffic areas gate close timer MOTOR ON LINE LIMIT SWITCH ON LINE 24V GND UL ALARM 12V ALARM RET RESET GND GATE TAMPER MAG LOCK OPE...

Page 29: ...L GND STRIKE GND KEYPAD RDR GND FIRE DEPT GND MAX OPEN GND RADIO SIG RADIO GND OPEN STOP CLOSE COM GATE DISABLE MOTOR ON LINE LIMIT SWITCH ON LINE SAFETY ANTI TAILGATE OFF ON AUTHORIZED Vehicle UNAUTH...

Page 30: ...PHOTOCELL EDGE 1 EDGE 2 ID PLUG ERROR OPEN COM CLOSE Tamper NO COM GND Tamper IN OFF OFF ON EXIT PARTIAL OPEN OBD PORT BLACK BOX MOTOR MOTION CENTER REVERSE SENSITIVITY MOTOR OVERLOAD NO LIMIT SWITCH...

Page 31: ...F F Med ium Low OF F ON Medium High OF F OF F High SW 4 SW 5 Ou tput B ON ON Pu lse on En try ON OF F B same as A OF F ON Pu lse on Exit OF F OF F Lo op Fa ult SW 3 ON Fail Se cure OF F Fa il Sa fe SW...

Page 32: ...authorization These will trigger the Gate Tamper relay MOTOR ON LINE LIMIT SWITCH ON LINE 24V GND UL ALARM 12V ALARM RET RESET GND GATE TAMPER MAG LOCK OPEN RIGHT OPEN LEFT MAGLOCK DELAY PRIMARY GATE...

Page 33: ...a l P l a t e IMPORTANT Limit switches MUST be learned BEFORE Partial Open can be recorded To RECORD PARTIAL OPEN 1 With gate in CLOSED position press and release PARTIAL OPEN button to START recordin...

Page 34: ...tation or an additional External RESET Button to be connected Corresponding LEDs will light when each button is activated OPEN COM CLOSE GATE STATUS GATE OPEN GATE CLOSED OPEN STOP STOP CLOSE Com Powe...

Page 35: ...r each gate operator s MC 100 Motor Controller that the Matrix 1 is successfully communicating with Connect 24VDC POWER from PRIMARY SINGLE operator ONLY See page 21 POWER LED Will light when 24V low...

Page 36: ...OPEN Limit switch contact point CLOSED Limit switch contact point IMPORTANT Manually Release arm and move the gate to the desired OPEN and CLOSED positions to adjust the limit tabs Make sure power is...

Page 37: ...eadjustment is necessary After Release Handle Clamp is in the SECURE HORIZONTAL position Pull the arm NO slippage should occur If it does readjust Adjustment Bolt factory set bolt DO NOT adjust adjust...

Page 38: ...on on control box NOTE When solid gates are installed in unusually high wind areas ERD sensor can be set to Min to keep the gate cycling normally in such extreme conditions CAUTION Minimum sensitivity...

Page 39: ...home owner must call a qualified professional gate operator technician for any repairs and modifications The gate operator is virtually maintenance free to an end user home owner minimal maintenance i...

Page 40: ...E ANTI TAILGATE CLOSE TIMER POSITION RECORDER ID PLUG AUTOMATIC OPEN CLOSE CONTROLS BATTERY BACK UP MODE MATRIX 1 PHOTOCELL EDGE 1 EDGE 2 ID PLUG ERROR OPEN COM CLOSE Tamper NO COM GND Tamper IN OFF O...

Page 41: ...hood and remove it 2 Make sure ALL power is OFF to operator 1 Pull red handle up and move gate 3 maintenance manual gate release Arm WARNING WARNING NEVER grasp the arm to move gate Pinch Point Arm AL...

Page 42: ...red CHECK THE GATE AREA FOR ANY PROBLEMS BEFORE pressing the alarm reset button on the control box to shut off the alarm and reset the gate NOTE Alarm will automatically shut off after five minutes bu...

Page 43: ...t Clamp Assembly Operator cover with nameplate Swing arm T Bar Output collar and rings Output Shaft 7Ahr Battery Module Limit Switch Assembly Power Supply Assembly 900 1 Double Gear Box DC Brushless M...

Page 44: ...e without an RMA number Shipping charges to and from the factory service center for warranty repairs are the responsibility of the customer Repair or replacement of any warranty items is made at the s...

Page 45: ...43...

Page 46: ...ls LLC 27211 Burbank Foothill Ranch Ca 92610 Tel 949 699 0220 www max us com 4009963 High Traffic Commercial Brushless DC Low Profile Swing Gate Operator Made in USA UL 325 Compliant Max Phantom 2000...

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