34
Troubleshooting
T
ROUBLESHOOTING
8
Problem
Probable cause(s)
Remedy
No response from fixture when
power is applied.
No power to fixture.
Check power cables.
Primary fuse blown.
Replace fuse.
Secondary fuse blown.
Replace fuse.
Fixture resets but does not
respond correctly to controller
(DMX mode operation).
Controller not connected.
Connect controller.
Incorrect addressing of the
fixtures.
Check address setting on
fixture and controller.
Bad data link connection.
Inspect cables and correct
poor connections and/or
broken cables.
Conflict between tracking and
vector control.
Eliminate scene cross-fade on
controller or set ch. 7 to 0%.
Data link not terminated.
Insert termination plug in
output of last fixture.
Defective fixture or 2 devices
transmitting on link.
Bypass fixtures one at a time
until normal operation is
regained: unplug both
connectors and connect them
directly together.
Colors cannot be mixed.
Random color mixing is on.
Turn off random color mixing.
Fixture does not reset
correctly.
Electronic or mechanical
failure.
Contact service technician.
No light, lamp cuts out
intermittently, or burns out too
quickly.
Lamp missing or blown.
Disconnect fixture and replace
lamp.
Fixture or lamp is too hot.
Allow fixture to cool. If problem
persists, contact service
technician.
Incorrect power supply setting. Check setting.
Poor or uneven light.
Adaptor installed incorrectly.
Refer to Fiber Adaptor
Installation Note.
Rough fiber ends.
File fiber ends smooth as
described in Fiber Adaptor
Installation Note.
Osram lamp filament oriented
incorrectly.
Turn lamp so wires point
toward the ground.
No light and the fan does not
run.
No power to the fixture.
Check connections.
Blown fuse.
Replace fuse.