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Troubleshooting - Frequently Answered Questions
MALÅ Easy Locator Pro HDR has been design to be robust and reliable under adverse conditions.
If you encounter a mechanical failure that cannot be fixed on site, please contract MALÅ
Geoscience or your MALÅ Geoscience representative for advice.
System Malfunctions
Most malfunctions are power/data communications or user settings related. Before contacting your
local MALÅ Geoscience office or authorized dealer please follow these simple steps.
Check user settings
Enter the
Measurement Parameters menu
and check the settings for
Acquisition Mode,
Wheel Type, Point interval
etc.
Check battery capacity
Connect the battery to the charger and switch on the charger at the electrical outlet. The
light on the battery charger should be either yellow or green indicating an operative
charge. If the indicator light is red, continue charging until the charging cycle is complete,
i.e. indicator light turns green.
Check connectors
Disconnect and reconnect the battery pack on the Easy Locator HDR antenna
If using the external battery bag, disconnect and reconnect the battery connector in
the battery bag.
Disconnect and reconnect both ends of the data cable between the antenna and the
MALÅ Easy Locator Controller.
Check the pulse encoder connector on the rear of the antenna.
Restart MALÅ Easy Locator Pro HDR Controller and Antenna
Turn off the MALÅ Easy Locator HDR antenna and controller, by first selecting
QUIT
from the on-screen menu options on the Controller, confirm the action by selecting
YES
then push the power button on the Controller and release quickly. The red light will then
stop blinking and the unit will also emit a click when turning off. Wait 10 seconds before
switching on the Controller and antenna.
Note:
If the Controller is not responding, turn the unit off by pushing the power switch
.
Service and Repairs
To maintain maximum performance, the MALÅ Easy locator Pro HDR should be regularly serviced.
Contact MALÅ Geoscience or your local MALÅ Geoscience representative for more information on
how to service your MALÅ Easy locator Pro HDR.
Technical Support
MALÅ Geoscience is committed to providing exceptional product support. Our technical support
representatives are available online to help you find answers to even the most challenging technical
support issues. Our experienced support team works very closely with the development teams to
ensure that every client receives the best possible support.
Technical support requests can be made directly from our website:
www.malags.com/support
