Lucent Technologies WaveLAN/ISA Card User Manual Download Page 41

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Table of Contents
Troubleshooting

WaveLAN/ISA Card User’s Guide

Chapter 4

Troubleshooting

Radio-frequency Network Characteristics

Optimizing Network Performance

4-2

Arranging Network Stations

4-2

Antenna Placement

4-3

Problem Determination

4-4

Component Failure

4-4

Environment and Operation

4-4

The Point-to-Point Diagnostics Utilities

isa-src.bk : isa-ch4.toc Page i Monday, October 14, 1996 1:23 PM

Summary of Contents for WaveLAN/ISA Card

Page 1: ...DYH 1 6 DUG 8VHUnV XLGH isacov f frm Page 1 Monday October 14 1996 10 53 AM...

Page 2: ...nd and product names are trademarks or registered trademarks of their respective holders September 1996 It is the policy of Lucent Technologies to improve products as new technology components softwar...

Page 3: ...rm and Fax or E Mail it to us This form is available on WaveLAN software diskette 1 as WVLANPRF TXT You can find the most recent software and user documentation for all WaveLAN products on our Bulleti...

Page 4: ...s device does cause interference which can be determined by turning the host equipment off and on the user is encouraged to consult the instruction manual of the host equipment or the local device sup...

Page 5: ...gurations 1 1 Other WaveLAN Products 1 2 WaveLAN Components 1 3 Network Interface Card 1 4 Optional Boot ROM Feature Kit 1 4 Preparing for Installation 1 6 Chapter 2 Installing the WaveLAN Card Prepar...

Page 6: ...o frequency Network Characteristics 4 1 Optimizing Network Performance 4 2 Arranging Network Stations 4 2 Problem Determination 4 4 The Point to Point Diagnostics Utilities 4 4 Error Messages 4 7 Chap...

Page 7: ...elect a New Frequency 6 3 Command line parameter 6 4 Appendix A WaveLAN Specifications Specifications A 1 Environment Definitions A 2 Appendix B Driver Installation Examples NetWare Examples B 1 DOS O...

Page 8: ...Table of Contents iv isa src bk isa src TOC Page iv Monday October 14 1996 1 23 PM...

Page 9: ...have a working knowledge of basic PC operations and are familiar with network driver installation procedures Overview of the Manual 0 Chapter 1 Getting Started Introduces you to WaveLAN networking co...

Page 10: ...cy of 2 4 GHz cards Appendices A WaveLAN Specifications B Driver Installation Examples C Changing the Default IRQ Further Information 0 Special Installation Bulletins for installing WaveLAN ISA under...

Page 11: ...urations 1 1 Other WaveLAN Products 1 2 WaveLAN Components 1 3 Network Interface Card 1 4 Optional Boot ROM Feature Kit 1 4 Preparing for Installation 1 6 1 Install the WaveLAN Card in a PC 1 6 2 Inst...

Page 12: ...Table of Contents Getting Started WaveLAN ISA User s Guide isa src bk isa ch1 toc Page ii Monday October 14 1996 1 23 PM...

Page 13: ...l Network Configurations 1 The WaveLAN Network Interface Card NIC and driver software have been developed for use with common industry standard networking systems such as Novell NetWare LAN Manager an...

Page 14: ...ng products also includes WavePOINT a wireless access point facilitating wireless cell extensions to wired LANs and backbone connections between wireless cells WaveLAN PCMCIA a WaveLAN NIC for noteboo...

Page 15: ...of components required to install WaveLAN in a personal computer WaveLAN Network Interface Card Omni directional Antenna Module WaveLAN software User s guide this book The WaveLAN card is available w...

Page 16: ...use to fix the antenna to a wall or let it stand upright on a horizontal surface e g PC base desktop or filing cabinet WaveLAN Software 1 The WaveLAN software consists of a number of drivers and util...

Page 17: ...cally connect to a WavePOINT access point This provides relocatability without the need to reconfigure for terminals in environments where WavePOINTs are present Frequency select 2 4 GHz cards ability...

Page 18: ...rd Examples include LAN Manager Microsoft Windows for Workgroups The basic WaveLAN component set described earlier An appropriate tool for removing the cover of your computer Installation Steps 1 1 In...

Page 19: ...INT access point is installed you can run the Point to point Diagnostics utility to check out your WaveLAN installation Using the Point to point Diagnostics utility is described in Chapter 5 The Point...

Page 20: ...Getting Started Preparing for Installation 1 8 WaveLAN ISA User s Guide isa src bk isa ch1 frm Page 8 Monday October 14 1996 1 23 PM...

Page 21: ...ring the Card 2 1 Setting the Hardware Configuration Switches 2 1 Setting the I O Base Address 2 2 Setting the Remote Boot ROM s Base Address 2 3 Installing the Card in your Computer 2 4 Connecting th...

Page 22: ...Table of Contents Installing the WaveLAN Card WaveLAN ISA Card User s Guide isa src bk isa ch2 toc Page ii Monday October 14 1996 1 23 PM...

Page 23: ...y open the antistatic shipping bag the card comes in and remove the card When handling the card don t touch any of the components on its surface or the edge connectors along the bottom of the card Fol...

Page 24: ...The I O base address switches are factory preset to address 0300H You need to change this setting only if another device already installed in your computer is using this address Table 2 1 shows which...

Page 25: ...remote boot base addresses are available Table 2 2 Boot ROM Base Address Settings Use a small flat blade screwdriver to set the switches I O Base Address Switch 1 Switch 2 0300H 030FH OFF OFF 0390H 0...

Page 26: ...er cord and other cables from your personal computer If you fail to take this precaution you could receive a severe electrical shock or cause damage to your personal computer and WaveLAN adapter card...

Page 27: ...Antenna 2 To connect the antenna simply push the cable end connector on to the connector situated in the middle of the card s end bracket until it clicks into place Antenna Placement 2 The antenna pe...

Page 28: ...See the discussion of Signal Interference in Chapter 4 Troubleshooting for other situations to avoid Using the Antenna Support Bracket 2 The antenna module is constructed to snap on to its support bra...

Page 29: ...masonry or solid wood surfaces Figure 2 4 2 The Antenna Support Bracket You can fix the support bracket to a vertical surface in one of two ways with the plugs and screws provided This method is recom...

Page 30: ...Installing the WaveLAN Card Installing the Card in your Computer 2 8 WaveLAN ISA Card User s Guide isa src bk isa ch2 frm Page 8 Monday October 14 1996 1 23 PM...

Page 31: ...Installation Overview 3 1 Installing under Windows 95 NT 3 1 Installing under MS DOS 3 1 Installation Procedure 3 2 Create a Utilities Diskette 3 2 Install theNetwork operating Software 3 2 Create a...

Page 32: ...Table of Contents Installing the Software WaveLAN ISA Card User s Guide isa src bk isa ch3 toc Page ii Monday October 14 1996 1 23 PM...

Page 33: ...ties you must restart the computer in MS DOS mode you can not run the utilities from an MS DOS box under Windows Installing under MS DOS 3 The recommended installation procedure to install WaveLAN ISA...

Page 34: ...ies Diskette 3 The Utilities diskette will enable you to run diagnostics and other WaveLAN utilities You will use this diskette to reboot your computer whenever you need to run one of the WaveLAN utit...

Page 35: ...ronments such as LAN Manager and Windows for Workgroups The NDIS driver uses a configuration file called PROTOCOL INI You can place WaveLAN specific parameters in the network configuration file The Wa...

Page 36: ...different NWID If used must be same for all WaveLAN cards and access points in the area where auto connect is allowed BEACON KEY xxxx xxxx hexadecimal value in the range 0000H through FFFFH Used to en...

Page 37: ...000 station cannot auto connect to a WavePOINT with a different NWID All stations in the Domain must have the same Domain ID Beacon_Key 0xnnnn nnnn hexadecimal value in the range 0000 through FFFF Use...

Page 38: ...he WAVELAN INI file to the Utilities diskette you created as described in Create a Utilities Diskette on page 3 2 Verify the Installation 3 Reboot your computer to verify that the network driver loads...

Page 39: ...tively if the newly installed network suffers from interference from an adjacent network or from other RF emitters you may be able to overcome this by changing the operating frequency of all the WaveL...

Page 40: ...Installing the Software Installation Procedure 3 8 WaveLAN ISA Card User s Guide isa src bk isa ch3 frm Page 8 Monday October 14 1996 1 23 PM...

Page 41: ...rence 4 1 Signal Attenuation 4 1 Optimizing Network Performance 4 2 Arranging Network Stations 4 2 Antenna Placement 4 3 Problem Determination 4 4 Component Failure 4 4 Environment and Operation 4 4 T...

Page 42: ...Table of Contents Troubleshooting WaveLAN ISA Card User s Guide isa src bk isa ch4 toc Page ii Monday October 14 1996 1 23 PM...

Page 43: ...the receiving station s network The source of the interfering signal may be Adjacent WaveLAN network with a different Network ID Other radio frequency communications devices Non network sources such...

Page 44: ...These depend on a large number of factors including Construction materials Office plan closed or open Presence of windows ducting It is not possible to predict exactly how the environment will affect...

Page 45: ...careful antenna placement For the best results make sure the antenna is securely connected to the WaveLAN card and that you have followed the guidelines on antenna placement given in Chapter 2 Install...

Page 46: ...related problems can be caused by one or more of the following Placing the computer in a noisy area Path defects antenna connection barriers distance Competition from adjacent networks Network loadin...

Page 47: ...to work 2 Run Point to Point diagnostics between this station and a WavePOINT or wireless server Station s MAC address not in WavePOINTs Access Control Table if Access Control enabled Check Access Con...

Page 48: ...ttings used by the WavePOINTs Roaming not enabled at the new closer WavePOINT Check Installation records Ask the Network Administrator to run WaveMONITOR to check that WavePOINT is sending Beacons Sig...

Page 49: ...4 Cause Another program was using the WaveLAN card when this program attempted to access it The most likely occurrence of this message is when an attempt is made to start a diagnostic program while t...

Page 50: ...invalid device name in the DRIVERNAME statement in PROTOCOL INI Correct the DRIVERNAME statement and reload the driver Error opening WAVELAN INI file 4 Cause An attempt was made to start a utility an...

Page 51: ...not functioning correctly 4 Cause Card malfunction or IRQ number is used by another program Action Check if the IRQ is already in use by another program If so run SETIRQ BAT Appendix C to configure a...

Page 52: ...to load more copies of one driver than could be handled by the the driver software Action Edit the autoexec bat file to remove excessive load commands of the same driver Unrecognized NET CFG keyword o...

Page 53: ...tics 5 1 Running Point to Point Diagnostics 5 2 Selecting the Local WaveLAN Card 5 2 Selecting a Link Test Partner 5 2 Changing Local Identifiers 5 3 Search for Other Stations 5 3 Selecting a Test Par...

Page 54: ...Table of Contents The Point to Point Diagnostics Utility WaveLAN ISA Card User s Guide isa src bk isa ch5 toc Page ii Monday October 14 1996 1 23 PM...

Page 55: ...allow exchange of messages Optimize antenna positioning Verify whether stations are within operating range of each other Diagnose the occurrence of local RF noise and environmental suitability The Poi...

Page 56: ...Stations For these WaveLAN stations we recommend that you install this current version of WaveLAN software Selecting the Local WaveLAN Card 5 The opening screen allows you to select the card to use f...

Page 57: ...ID set in the network configuration file or when the card was configured If the card is not configured the default value is 0100 H Change the Network ID to investigate path conditions in other WaveLA...

Page 58: ...rted at one or more stations where older network drivers are installed Antenna not properly connected WavePOINT not powered on Signal too weak The antenna is completely shielded by a radio frequency b...

Page 59: ...is given by the WAVELAN INI file which must be present on the utilities diskette Chapter 3 Installing the Software describes how to create a WAVELAN INI file Selecting a Test Partner 5 Use the Up and...

Page 60: ...ed Packets received actual and expected Packets lost Percentage successful packets received Signal Level Signal to Noise Ratio SNR Signal Quality SQ The Link Quality assessment is based on the Percent...

Page 61: ...often enough to give a significant improvement If SNR is low 20 and Signal Level is high the antenna is too close to a local noise source Action Relocate the antenna and or the station or eliminate t...

Page 62: ...MS DOS command line to Specify an I O Base address Specify a WaveLAN Network ID Specify a station name Select monochrome display mode The following parameters are shown in uppercase for clarity You ca...

Page 63: ...e Station Name Any Alphanumeric combination up to 20 characters long is allowed M 5 Sets the video mode to monochrome Used for some monochrome monitors and non standard video adapters Try using this p...

Page 64: ...The Point to Point Diagnostics Utility Running Point to Point Diagnostics 5 10 WaveLAN ISA Card User s Guide isa src bk isa ch5 frm Page 10 Monday October 14 1996 1 23 PM...

Page 65: ...ISA Card User s Guide Chapter 6 The Frequency Select Utility About the Frequency Select Utility 6 1 Running the Frequency Select Utility 6 3 Select a New Frequency 6 3 Command line parameter 6 4 isa s...

Page 66: ...Table of Contents The Frequency Select Utility WaveLAN ISA Card User s Guide isa src bk isa ch6 toc Page ii Monday October 14 1996 1 23 PM...

Page 67: ...nother radio frequency Your wireless network suffers from interference by other wireless devices Earlier versions of WaveLAN ISA and Micro Channel cards and WavePOINT access points can operate at one...

Page 68: ...l on the back of the unit Use the following list to convert the model number to the associated frequency channel Table 6 2 Fixed Frequency Setting WavePOINT If you are not certain about the frequency...

Page 69: ...ask you to select the WaveLAN card address Use the cursor control keys to select the address and press Enter Select a New Frequency 6 The program will diagnose the card settings and display the curre...

Page 70: ...he new frequency until the Frequency Select Utility is run again Press the F10 key to quit the utility Command line parameter 6 You can use the parameter option M on the MS DOS command line to select...

Page 71: ...e of Contents WaveLAN Specifications WaveLAN ISA User s Guide Appendix A WaveLAN Specifications Specifications A 1 Environment Definitions A 2 isa src bk isa apa toc Page i Monday October 14 1996 1 23...

Page 72: ...Table of Contents WaveLAN Specifications WaveLAN ISA User s Guide isa src bk isa apa toc Page ii Monday October 14 1996 1 23 PM...

Page 73: ...1200 mA max 12V 8 mA max 8 mA max R F Specification 915 MHz 2 4 GHz Frequency Fixed Frequency Sub Band Frequency Selection subject to local radio regulations Modulation Technique Spread Spectrum DQSP...

Page 74: ...nges listed on the previous page may provide a rule of thumb to the range that might be expected in a typical environment Open office A Antennas can see each other i e there are no physical obstructio...

Page 75: ...e Appendix B Driver Installation Examples NetWare Examples B 1 Personal NetWare B 1 DOS ODI Workstation Driver B 1 NDIS Examples B 3 LAN Manager Installation B 3 Windows for Workgroups Driver Installa...

Page 76: ...Table of Contents Driver Installation Examples WaveLAN ISA User s Guide isa src bk isa apb toc Page ii Monday October 14 1996 1 23 PM...

Page 77: ...ed for a path name for the driver Continue with steps 2 and 3 of the Personal NetWare installation procedure Modify the NET CFG file as described in Chapter 3 DOS ODI Workstation Driver B For NetWare...

Page 78: ...it the NET CFG file to include WaveLAN configuration parameters as described in Chapter 3 Note The WaveLAN DOS ODI driver works only with the latest versions of the NetWare files LSL COM IPXODI COM an...

Page 79: ...to WaveLAN driver installation 1 Start the LAN Manager SETUP program and select the Actions menu 2 Insert your working copy of the WaveLAN diskette in a disk drive 3 Choose Import from the Actions me...

Page 80: ...oup in the Windows for Workgroups Program Manager window Select the Network Setup icon 2 From the Network Setup menu select Drivers 3 From the Network Drivers menu select Add Adapter 4 From the Add Ne...

Page 81: ...Table of Contents Changing the Default IRQ WaveLAN ISA User s Guide Appendix C Changing the Default IRQ SETIRQ Utility C 1 isa src bk isa apc toc Page i Monday October 14 1996 1 23 PM...

Page 82: ...Table of Contents Changing the Default IRQ WaveLAN ISA User s Guide isa src bk isa apc toc Page ii Monday October 14 1996 1 23 PM...

Page 83: ...running the SETIRQ batch file To run SETIRQ BAT place the Utilities diskette in drive A of the workstation or server and reboot Type setirq xxx nn Enter where xxx The I O Base address of the card whic...

Page 84: ...Changing the Default IRQ SETIRQ Utility C 2 WaveLAN ISA User s Guide isa src bk isa apc frm Page 2 Monday October 14 1996 1 23 PM...

Page 85: ...I I O Base Address 2 2 Information BBS i Email i FTP Server i Internet World Wide Web i Numbers and Addresses i Installation 1 6 Installation Driver Configuration 3 3 Installation Network operating So...

Page 86: ...he World Wide Web http www wavelan com To view or print the electronic document in Adobe s Portable Document Format PDF you will need the freeware Acrobat viewer from Adobe Inc available at http www a...

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