Troubleshooting
Problem Determination
WaveLAN/ISA Card User’s Guide
4-5
Troubleshooting List
4
The following table identifies some common symptoms
of environment or operational problems, and suggests
the direction to take to find a solution.
Problem
Possible Cause
Action to Take
Unable to log on to
network
Antenna not connected
Check antenna connected
Different WaveLAN Network ID
Check NWID parameter in driver
initialisation
(NET.CFG or PROTOCOL.INI)
Auto-connect not correctly enabled
Check Domain ID in driver initialization same
as WavePOINT.
Security mismatch
Check: (All stations) Security feature present
and security enabled and all have same
Encryption key, or
Security disabled on all stations.
Card or antenna defective, or station out of range.
1. Run Point-to-Point diagnostics between
this station and one known to work.
2. Run Point-to-Point diagnostics between
this station and a WavePOINT (or wireless
server).
Station's MAC address not in WavePOINTs Access
Control Table (if Access Control enabled).
Check Access Control Table data or reload
configuration with Access Control disabled.
Operating frequency mismatch
Run the WFREQSEL utility to check the
frequency of this and other cards in the
network, and correct as necessary.
Performance less than
expected
Local noise level high , wrong frequency bandwidth ,
local traffic high (bandwidth nearly full) or station out
of range
Run Point-to-Point diagnostics (and
Frequency Select utility) to establish cause,
then take appropriate action.
Utility unable to detect
other stations (network
using encryption).
The utility cannot find a WAVELAN.INI file which is
needed to locate the network configuration file
(NET.CFG or CONFIG.SYS) containing the
Encryption key parameter.
Create a WAVELAN.INI file on the Utilities
diskette (See Chapter 3).
isa-src.bk : isa-ch4.frm Page 5 Monday, October 14, 1996 1:23 PM
