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CellPipe
20H User Guide
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Whether you are routing or bridging with your Lucent product
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Type of computer you are using
•
Description of the problem
Obtaining assistance through email or the Internet
If your services agreement allows, you can communicate directly
with a technical engineer through Email Technical Support or a Live
Chat. Select one of these sites when you log in to
http://www.lucent.com/support
.
Calling the technical assistance center (TAC)
If you cannot find an answer through the tools and information of
Lucent OnLine Customer Support or if you have a very urgent need,
contact TAC. Access Lucent OnLine Customer Support at
http://www.lucent.com/support
and click Contact Us for a list
of telephone numbers inside and outside the United States.
Alternatively, call 1-866-LUCENT8 (1-866-582-3688) from any
location in North America for a menu of Lucent services. Or call
+1 510-769-6001 for an operator. If you do not have an active
services agreement or contract, you will be charged for time and
materials.
