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Lorex LNR340, Instruction Manual

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Under 

End Time

, select the end time for your search in the same way that you selected the 

Start Time.

Select IP Cameras

Select Start and End times

Select tag type

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Summary of Contents for LNR340

Page 1: ...nology com NETWORK VIDEO SURVEILLANCE RECORDER LNR300 netHD Series Copyright 2013 Lorex Technology Inc Instruction Manual English Version 1 0 RETAIL INDUSTRY BUSINESS BUSINESS HOME OUTDOOR C O N N E C...

Page 2: ...ERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within t...

Page 3: ...vice for warranty matters 1 888 425 6739 1 888 42 LOREX Tech Support for technical installation issues 1 877 755 6739 1 877 75 LOREX Mexico 001 800 681 9263 001 800 514 6739 International 800 425 6739...

Page 4: ...rend les renseignements sur les produits guides d utilisation guides de d part rapide et FAQ www lorextechnology com support En ligne Hay 2 maneras f ciles de comunicarse con nosotros Norte Am rica At...

Page 5: ...logy com support If you require further installation assistance please visit www lorextechnology com installation or contact a professional installer Please note that once the components of this produ...

Page 6: ...de ce produit vous ne pouvez pas retourner celui ci directement au magasin sans son emballage original Favor de leer la gu a de instalaci n r pida y la gu a del usuario antes de instalar este product...

Page 7: ...f the obsolete outlet 5 Power Sources This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied toyourlocation...

Page 8: ...moving covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel 2 ConditionsRequiringService Unplugthisproduct from the wall outlet and refer serv...

Page 9: ...essly approved by the grantee of this device could void the user s authority to operate the device Toute modification non approuv e explicitement par le fournisseur de licence de l appareil peut entra...

Page 10: ...ewing and playback Lorex netHD Client Software PC Microsoft Windows 8 7 compatible using client software included web browser Mac remote client software included and Safari web browser Instant e mail...

Page 11: ...mbers 6 Quick Access to System Information 7 Camera Installation Tips 7 Installation Tips 7 Installing Cameras 7 Connecting Cameras over the Local Network 9 Connecting Cameras Over the Local Network o...

Page 12: ...Using Video Clip Backup 35 Playing Back Up Video Files 36 Using the Quick Player to Playback Video Files 36 Managing Passwords 38 Enabling Disabling Passwords 38 Managing User Accounts 39 Changing th...

Page 13: ...ttings 58 Configuring Motion Detection Alarm Settings 59 Privacy Mask 61 Configuring Privacy Masks 61 Tamper proof 62 Configuring Tamper proof Alarms 62 Video Loss 64 Configuring Video Loss Alarm Sett...

Page 14: ...onnect to the NVR over the Internet 84 Client Software for PC or Mac 87 Control Panel 87 Main View 88 Using Quick Playback Mode 91 Tagging Video Through Quick Playback 92 Downloading Tagged Video 92 U...

Page 15: ...ing Schedules 119 Configuring the Camera Video Display OSD and Privacy Masks 121 Configuring Motion Detection Settings 124 Configuring Tampering Alarm Settings 126 Configuring Video Loss Alarms 127 PT...

Page 16: ...Hard Drive 159 Appendix C DDNS Setup Advanced 160 System Requirements 160 Accessing your NVR within a local network LAN 161 Step 1 of 3 Connect your NVR to the Local Area Network 161 Step 2 of 3 Obta...

Page 17: ...xv Web Browser Remote Playback 174 Troubleshooting 176...

Page 18: ...xvi...

Page 19: ...ET CABLE REMOTE CONTROL may not be exactly as shown NVR NETWORK VIDEO RECORDER HDMI CABLE HARD DRIVE SIZE NUMBER OF CHANNELS AND CAMERA CONFIGURATION MAY VARY BY MODEL PLEASE REFER TO YOUR PACKAGE FOR...

Page 20: ...8 9 10 1 Camera In Connect IP cameras Integrated PoE Power Over Ethernet ports provide power to cameras and video connection to NVR 2 USB Port Connect a USB mouse included or USB flash drive not incl...

Page 21: ...cluded NOTE You cannot see the mouse or system menus via BNC Use a BNC to RCA adapter not included to connect the NVR to RCA inputs i e for a TV connection 3 Audio IN Audio OUT Connect a microphone no...

Page 22: ...t cable included to the LAN port on the rear panel Connect the other end of the Ethernet cable to a router on your network Connect Ethernet cable 8 channel model shown LAN port Step 3 Connect the Moni...

Page 23: ...rts which allow you to connect cameras directly to the NVR Simply connect the IP cameras to the PoE ports on the rear panel of the NVR using Cat 5e or higher Ethernet cable and the cameras will appear...

Page 24: ...computer or mobile device After logging on remotely the first time you will be asked to create a custom password for the system Local NVR and remote connectivity LAN Internet user name and password Us...

Page 25: ...n your cable wiring so that it does not interfere with power lines or telephone lines Ensure that the camera wiring is not exposed or easily cut Mount the camera in an area that is visible but out of...

Page 26: ...figurations Table Mount Wall Mount Ceiling Mount Camera model not be exactly as shown 3 Connect a Cat5e or better Ethernet cable from the camera to the NVR The NVR features integrated PoE Power over E...

Page 27: ...connect cameras to your local network 1 A Connect an Ethernet cable from the LAN port on an external PoE switch Lorex model ACCLPS281B sold separately to your router using a CAT5e or higher Ethernet...

Page 28: ...has Follow the appropriate steps below Connecting Cameras Over the Local Network on 16 Channel Models NOTE These steps only apply to 16 channel models To add cameras over the local network to a 4 or...

Page 29: ...are assigned to the PoE ports on 4 8 channel NVRs you cannot add cameras to the NVR using the steps for 16 channel models You must override the settings for the PoE channels to connect cameras over th...

Page 30: ...era Address replace the existing address with the IP address of the camera you recorded in step 4 Select Manual Enter the camera s IP address 8 Click OK 9 Right click repeatedly to return to live view...

Page 31: ...a camera to bring up the Camera Toolbar See Using the Camera Toolbar on page 16 1 2 3 During live viewing in split screen view double click on a channel to view the selected channel in full screen dou...

Page 32: ...on page 15 REC Press to open the manual recording menu MENU Press to open the Main Menu INFO Press to view system information PLAY Press to open Playback mode A When Edit Mode is selected press repeat...

Page 33: ...entries To use the remote control for text or numeric entry 1 Use the arrow buttons to select a menu item that requires a text or numeric input 2 Press EDIT 3 Press the number keys to enter text or nu...

Page 34: ...oom Image Settings Live View Strategy Close Camera Toolbar Using Digital Zoom Zoom Mode allows you to zoom in on an image while viewing your cameras live This can be useful if you want to get a closer...

Page 35: ...ntrast Saturation and Hue Note that it may take a couple seconds for changes to occur Brightness Contrast Saturation Hue 3 Click OK to save changes Using the Quick Menu The Quick Menu allows you to se...

Page 36: ...back Open Playback Mode for the currently selected channel For details see Using All day Playback on page 23 Output Mode Click to adjust the color output mode for your monitor Select the color output...

Page 37: ...set the date and time 1 Right click to open the Quick Menu and then click Menu 2 Enter the NVR s user name default admin and password default 000000 and click OK 3 Click Configuration 4 Under Time Zon...

Page 38: ...dates To enable automatic DST adjustments 1 Right click to open the Quick Menu and then click Menu 2 Enter the NVR s user name default admin and password default 000000 and click OK 3 Click Configurat...

Page 39: ...click Apply 2 Right click to open the Quick Menu and click Menu 3 Enter the NVR s user name default admin and password default 000000 and click OK 4 Click Configuration Network NTP 5 Check Enable NTP...

Page 40: ...motion events when any of the cameras detect motion Motion Detection Recording Mode The system will only record when motion is detected by the cameras Manual Recording Mode The system will record when...

Page 41: ...n if no footage is available for the selected camera in the last five minutes 3 Use the Quick Playback controls When finished click X to exit Quick Playback Quick Playback controls Using All day Playb...

Page 42: ...ect all cameras Selectcamerasto playback Select recording type Select Start Time Select End Time 5 Under Record Type select the types of recording you would like to search for Continuous Motion Motion...

Page 43: ...he system starting with the earliest day in your selected time range Video information Previous day Next day Exit Locking Video Files You can lock video files on the system to protect them from being...

Page 44: ...when exiting Event Search The Event Search menu is used to search for video with motion recordings To search for video with motion recording enabled 1 Right click and then click Menu 2 Enter the NVR...

Page 45: ...click and then click Menu 2 Enter the NVR s user name default admin and password default 000000 and click OK 3 Click Playback then Tag 4 Under IP Camera check the cameras you would like to search for...

Page 46: ...ected the Start Time Select IP Cameras Select Start and End times Select tag type Search for tag keyword 8 Click Search to search for video Video with applicable tags is shown Click to playback a vide...

Page 47: ...e playback date double click to select days Mute Start video clip backup Add default tag Zoom in out timeline Add custom tag Manage tags Reverse playback pause Stop Play pause Skip Back 30s Skip Forwa...

Page 48: ...Open Digital Zoom mode to get a closer look at recorded footage Exit Exit Playback Mode Using Digital Zoom in Playback Mode Use Digital Zoom in Playback mode to get a closer look at recorded footage...

Page 49: ...tags To tag video footage 1 During Playback select one of the following Click to tag the current playback time with the default tag Click to tag the current playback time with a custom tag Enter a na...

Page 50: ...for details Formatting the USB Drive ATTENTION Formatting the USB flash drive or USB external hard drive will erase all data on the drive To format the USB drive or external hard drive 1 Insert a USB...

Page 51: ...ncluded or USB external hard drive not included into one of the USB ports on the NVR 2 Right click and click Menu 3 Enter the NVR s user name default admin and password default 000000 and click OK 4 C...

Page 52: ...t for the backup to complete and then click OK To view backup files see Playing Back Up Video Files on page 36 Using Search Export Use Search Export to search for video files to backup To use Search E...

Page 53: ...heck un check at the top of the list to select deselect all files Check files to selectforbackup NOTE You must have enough space on your USB drive to save all selected files The total size of the file...

Page 54: ...laying Back Up Video Files on page 36 Playing Back Up Video Files On PC a Quick Player is automatically saved to the USB thumb drive not included or external hard drive not included when backup files...

Page 55: ...37 Backing Up Video 4 Use the on screen controls Play Pause Stop Jump to start Slow Fast Forward Jump to end Step back Step forward Capture Clickinside the bar to select playback time...

Page 56: ...the system and can change both administrator and user passwords and enable disable password protection Operator user account has limited access to the system Access permissions for operator accounts...

Page 57: ...name default admin and password default 000000 and click Yes 3 Click Configuration User 4 Click next to admin Clicktoedittheadmin account 5 Under Old Password enter the current admin password default...

Page 58: ...not giving full access to your system To add a new user 1 Right click and click Menu 2 Enter the system user name default admin and password default 000000 and click Yes 3 Click Configuration User 4...

Page 59: ...k the permissions you would like to apply to the user Check permissions to apply to the user 6 Click Apply to save changes Right click repeatedly to return to live viewing Deleting Users In the User m...

Page 60: ...ive Fordetails see Backing Up Video on page 32 Manual Configure manual recording options Select if cameras will use manual or scheduled recording HDD Format hard drives and configure hard drive settin...

Page 61: ...the Recording Schedule on page 50 To select Manual or Scheduled Recording Click to select manual scheduled recording 1 Right click and then click Menu 2 Enter the system user name default admin and pa...

Page 62: ...before it can be used for recording To format the hard drive ATTENTION Formatting the hard drive will erase all data on the drive 1 Right click and then click Menu 2 Enter the system user name default...

Page 63: ...the mirror hard drive This way the footage is automatically backed up if the recording hard drive fails NOTE Mirror hard drive must be as large or larger than primary hard drive to backup all recordi...

Page 64: ...g Recording Group Settings on page 47 6 Click OK to save your changes Right click repeatedly to return to live view 7 If you are configuring a mirror hard drive you must now enable redundant recording...

Page 65: ...ameras to record to selected group NOTE To assign your hard drives to groups see Configuring Hard Drive Type or Group on page 45 5 Check the cameras you would like to record to the selected hard drive...

Page 66: ...run 6 Click next to S M A R T to begin the S M A R T test Wait for the test to complete Select S M A R T test type Click to start test Select hard drive Checking the Hard Drive for Errors The NVR can...

Page 67: ...write Enabling Disabling Overwrite Overwrite is enabled by default When overwrite is enabled the NVR will begin to overwrite the oldest video footage when the hard drive is full If Overwrite is not en...

Page 68: ...ng schedule 1 Right click and then click Menu 2 Enter the system user name default admin and password default 000000 and click Yes 3 Click Record 4 Under Camera select the camera you would like to con...

Page 69: ...e set separately for Continuous and Event motion recording They may also be set for remote streaming to a computer or mobile device through the Substream tab Configuring Recording Resolution Frame Rat...

Page 70: ...nnels 8 Click Apply to save changes Right click repeatedly to return to live viewing NOTE If you get a Bandwidth Exceeded message it is because you have set the combined bitrate or framerate for all y...

Page 71: ...uring Substream Settings Substream settings allow you to configure the video quality settings for streaming to a computer or mobile device The substream allows you to conserve Internet bandwidth for c...

Page 72: ...ly enter the bitrate 9 Under Max Bitrate Kbps enter the desired bitrate in Kbps Select camera Adjust sub stream quality settings 10 Click Apply to save changes Right click repeatedly to return to live...

Page 73: ...ing different methods By Date allows you to use a calendar to select the date By Month uses drop down menus and By Week allows you to select the week and day of the week that will be used Check to ena...

Page 74: ...deo Loss Camera The Camera sub menu Menu Camera allows you to manage IP cameras connected over the LAN or PoE ports For details on connecting IP cameras over the LAN see Connecting Cameras over the Lo...

Page 75: ...isplay Week to show the day of the week in the date 9 Under Date Format select the desired date format 10 Under Time Format select 24 hour or 12 hour time 11 Under Display Mode select Non Transparent...

Page 76: ...changes Motion Configuring Motion Detection Settings By default motion detection is enabled on all connected cameras You can enable disable cameras for motion detection You can also enable disable pa...

Page 77: ...he screen for motion detection Click Full Screen to enable the entire area for motion detection Click Clear to disable the entire area for motion detection Click and drag to enable disable motion area...

Page 78: ...ou want channels 1 and 2 to record when motion is detected on channel 1 select channel 1 and click then check D1 and D2 in Trigger Channel Checkchannelsthatwillrecordwhen the selected channel detects...

Page 79: ...tify Surveillance Center An alert will be sent to the client software Send Email An alert email will be sent Note that you must set up email alerts before the system will send them For details on emai...

Page 80: ...a Check to enable privacy masks Clickanddragtoaddprivacymaskareas Click the Clear buttons if you need to delete a privacy mask 7 Click Apply to save changes Tamper proof Configuring Tamper proof Alarm...

Page 81: ...you would like tamper proof alarms to be enabled for the selected camera Under Week select the day of the week you would like to configure Configure up to 8 time periods per day when motion detection...

Page 82: ...Video Loss Configuring Video Loss Alarm Settings Video Loss Alarms occur if the connection between the NVR and cameras is lost for example if the ethernet cable is disconnected To configure video los...

Page 83: ...week Entertimeswhenvideolossalarmswill be enabled 8 In the Action tab check the alert actions that you want to occur if video loss occurs on the selected channel Full Screen Monitoring The selected ch...

Page 84: ...solution You can set the display resolution for your VGA or HDMI monitor To set the display resolution 1 Right click and click Menu 2 Enter the system user name default admin and password default 0000...

Page 85: ...onfiguration 4 Check Enable Wizard to enable the Start Up Wizard when the NVR powers on or un check to disable Check to enable the Start up wizard 5 Click Apply to save changes Right click repeatedly...

Page 86: ...ault 000000 and click Yes 3 Click Configuration General More Settings 4 Click Device No and then enter a unique ID for your NVR Enter a unique ID number for you NVR 5 Click Apply to save changes Right...

Page 87: ...rd default 000000 and click Yes 3 Click Configuration More Settings 4 Under Device Name enter a name for your NVR This can be anything of your choice e g home office etc Enter a name for your NVR 5 Cl...

Page 88: ...d to re configure your router to forward the newly selected IP address Configuring Email Alerts You can configure the NVR to send you email alerts when an event occurs for example motion detection or...

Page 89: ...sending out emails when events occur Select Default Enter sender s address Enter additional receivers Enter receiver s address Enablepictureattachment Select Interval 5 Click Apply to save your settin...

Page 90: ...ter DDNS Device Password 6 Click Apply to save changes Right click repeatedly to return to live view Changing System Ports The NVR s default Client Port is 8000 the default HTTP Port is 80 and the def...

Page 91: ...u will not be able to activate Sequence mode 5 Under Full Screen Monitoring Dwell Time select the amount of time channels are shown in full screen after alarms occur Select the Dwell time Select the f...

Page 92: ...nels will be shown according to your arrangement Warning Configuring System Warnings You can configure the types of actions the system will take when errors occur To configure system warnings 1 Right...

Page 93: ...r will beep Notify Surveillance Center A warning is sent to the client software Send Email An alert email is sent Note that email alerts must be enabled before emails are sent For details on enabling...

Page 94: ...tem information 1 Right click and click Menu Maintenance Click the tabs to view information on the following system components Device Info Shows an overview of key system info such as the Device ID IP...

Page 95: ...m operations such as configuration changes Information System information logs 6 Under Minor Type select All to search for all system logs in the Major Type you have selected or select a specific type...

Page 96: ...em configuration to a USB flash drive not included This is useful if you want to backup your current settings NOTE This function only saves settings created in system menus It does not save or backup...

Page 97: ...rmware Firmware upgrades can provide improved functionality to your NVR Firmware upgrades can provide improved functionality to your NVR When firmware upgrades become available you will automatically...

Page 98: ...grade firmware using a USB drive 1 In your web browser visit www lorextechnology com and search for the model number of your NVR check the label underneath your NVR for the model number Download the f...

Page 99: ...esetting the System to Factory Default Settings Restoring to factory default settings reverts any setting changes you have made to their original settings This does not affect the recordings saved on...

Page 100: ...e user NOTE If passwords are not activated on the system clicking Logout will log out the admin account You will need to enter the admin password default 000000 to re enter the menu Shutdown Click to...

Page 101: ...s on navigating the client software see Client Software for PC or Mac on System Requirements Prior to using Lorex Client Software make sure your system meets or exceeds the following system requiremen...

Page 102: ...viewing INTERNET Ethernet Cable included 8 channel model shown Step 2 of 3 Obtain the NVR s Device ID The Device ID is a unique code that allows your system to handshake with the Lorex servers for co...

Page 103: ...download the client software for free from www lorextechnology com 2 Double click the Lorex netHD Stratus Client icon from the desktop The client software opens to the Add NVR Wizard NOTE If the Add N...

Page 104: ...the NVR 7 Click Add 8 If this is the first time connecting to the system you will be prompted to change the password Enter a new 6 character password and click Yes This password will be used to connec...

Page 105: ...l Panel at any time by clicking the Control Panel tab The menus available through the Control Panel are Main View View live video from your IP cameras For details see Main View on page 88 E Map E Map...

Page 106: ...gs onpage 117 System Configuration Configure client software settings For details see System Configuration on page 129 Main View Main View allows you to view live video from your IP cameras To access...

Page 107: ...rm Panel The Alarm Panel shows a list of system alarms and events such as motion detection events Note that you must enable Notify Surveillance Center to Receive notifications of motion events For det...

Page 108: ...Click to open the Alarm Panel in its own tab Show hide Alarm Panel 9 Camera Display Click to select a channel Hold the mouse over the channel to access the Camera Toolbar The camera toolbar contains t...

Page 109: ...rest of your cameras live To access Quick Playback Mode 1 Click the camera you would like to playback and hold the mouse over the camera to open the Camera Toolbar 2 Click to open Quick Playback mode...

Page 110: ...en enter the tag name and click Yes to save Downloading Tagged Video You can download video marked with tags to your computer s hard drive To download tagged video 1 Click to open the Download Tags me...

Page 111: ...l recordings 1 From Control Panel click Main View 2 In the NVR Camera List click All Files A list of manual recordings and downloaded video files saved on your computer for this NVR opens Click All Fi...

Page 112: ...you have saved using the Client Software To access Pictures 1 From Control Panel click Main View 2 In the NVR Camera List click Picture A list of screenshots for your NVR opens Click Picture Double c...

Page 113: ...he client software can open backup video files extracted from the NVR For details on extracting video files from the NVR see Backing Up Video on page 32 To open backup video files in the Client Softwa...

Page 114: ...Close Small Player Large Player To zoom in click and click and drag Click again to zoom out E Map E Map allows you to visualize the position of your cameras against an image such as a map or floor pl...

Page 115: ...camera group Then click Add Map 3 Enter the a name for the map Click select an image file from your computer and then click Open Enter a name for the map Click to select an image for the map 4 Click...

Page 116: ...m controls Event Search Use the Event Search to search for motion events recorded on the NVR To use Event Search 1 From Control Panel click Event Search 2 Perform the following to search for events Un...

Page 117: ...Click Search A list of relevant events appears Double click items in the list to playback footage from the event Select NVR or camera group Select camera Enter Start Time Enter End Time Click Search...

Page 118: ...ng Event Video Files You can download video from events directly to your computer s hard drive To download event video files 1 Perform an event search 2 Click a display area to select and hold the mou...

Page 119: ...uld like to playback from 3 Check the cameras you would like to playback Optional CheckSynchronousPlaybacktoplaybackvideofrommultiplechannelsatthesame time 4 In the calendar select the day you would l...

Page 120: ...k to select playback time Previous time period Previous time period Expand timeline scope Collapse timeline scope Pause play Stop Slow Fast Forward Frame by frame Digital zoom Split screen layout Stop...

Page 121: ...video To download video files by file 1 Click to open the download menu 2 Click the Download by Files tab 3 Check the files you would like to download and click Download Wait for the files to downloa...

Page 122: ...ach selected duration 5 Click Download to download the video files Wait for the downloads to complete To open downloaded video files see Using All Files to View Manual Recordings and Downloaded Video...

Page 123: ...a camera group is created for it that contains all connected cameras Cameras from the same or different NVRs can be grouped together for simple management Creating Camera Groups 1 From the Control Pan...

Page 124: ...k camera or camera group Click Delete Local Log Search The Local Log Search allows you to search for logs from your NVRs To search for logs 1 From the Control Panel click Local Log Search 2 Configure...

Page 125: ...our search 3 Click Search All logs that meet your search parameters appear in the list Configure search parameters Click Search Backing up Logs You can backup log search results to your computer hard...

Page 126: ...ounts have access to all NVR and software functions by default They may add modify or delete Operator accounts but cannot change accounts of other administrators Operator The Operator is a standard us...

Page 127: ...account settings and permissions as needed and click Save when finished Delete User Accounts Click the account you would like to delete and then click Delete Device Management The Device Management me...

Page 128: ...k Delete Click Yes to confirm Click the NVR Click Delete Configuring an NVR Through Device Management You can configure your NVRs settings through the client software To configure NVR settings From th...

Page 129: ...name for your NVR Device No Enter the ID for the remote control For details see Pairing the Remote Control on page 68 Record Replace Select Yes to enable overwrite or select No to disable overwrite S...

Page 130: ...mode and have the router automatically assign an IP address to the NVR Un check to use a fixed IP address to your NVR 3 If you un check Auto obtain Under Device IP Address enter the IP address your N...

Page 131: ...red Mobile port default 1025 3 Click Save to save changes User The User sub menu allows you to configure user accounts on the NVR Adding Users 1 Click Add Click Add 2 Under User Name enter the user s...

Page 132: ...er account and then click Modify Click Modify Click user account 2 Modify the account details as necessary and then click Yes Deleting Users Click Delete Click user account Click the user account you...

Page 133: ...D on page 44 File The File sub menu allows you to search for video files on your NVR To search for video files on your NVR 1 Under Camera select the camera you would like to search 2 Under Start Time...

Page 134: ...ria and click Search Select search criteria Click Search Holiday The Holiday sub menu allows you to mark days as holidays Holidays receive a special recording schedule For details see Configuring the...

Page 135: ...Yes 5 Click Save Camera Settings The Camera Settings menu allows you to configure settings for connected cameras To access Camera Settings From the Control Panel click Camera Settings To configure cam...

Page 136: ...d Select camera Click Picture Settings Adjust Brightness Contrast Saturation and Hue Configuring Video Quality Video Quality allows you to configure the resolution frame rate and other video quality s...

Page 137: ...when cameras will record continuously or using motion detection only To configure camera recording schedules 1 Under Camera select the camera you would like to configure 2 Click Schedule 3 Check Local...

Page 138: ...nced Settings 4 Configure the following Configure Pre recording time Configure Post recording time Select time to retain footage Enable mirror recording mirror hard drive required not included Pre rec...

Page 139: ...ording To configure the camera on screen display 1 Under Camera select the camera you would like to configure 2 Click Video Display 3 Configure the following as needed Check Display Name to show the C...

Page 140: ...Show hide date and time Select Date Format Select Time Format Show day of the week Show OSD appearance Enter custom messages Save changes 4 Optional Use the Copy to button to copy your settings to oth...

Page 141: ...f OSD text 5 Click Save to save changes To configure Privacy Areas ATTENTION Areas covered in privacy masks are not visible in recordings 1 Under Camera select the camera you would like to configure 2...

Page 142: ...ings The Motion Detection menu allows you to configure motion detection settings for your cameras To configure motion detection settings 1 Under Camera select the camera you would like to configure 2...

Page 143: ...tection is enabled 24 7 If you want to configure times when motion detection is enabled click All Day Template Select or customize motion schedule for the selected camera In the Templates menu times w...

Page 144: ...l be sent Note that you must set up email alerts For details see Configuring Email Alerts on page 70 8 Under Triggered Camera select which channels will start to record when motion detection is trigge...

Page 145: ...dit to create a custom template Click and drag on each day to configure when motion detection is enabled Click Save when finished making changes Click Confirm to save changes to the schedule 7 Under W...

Page 146: ...deo Lossalarmscheduleforthe selected camera In the Templates menu times when Video Loss alarms are enabled are shown as light blue Select one of the following All day Template Enable Video Loss Alarms...

Page 147: ...ted System Configuration The System Configuration menu allows you to configure settings for the Client Software To access System Configuration From the Control Panel click System Configuration General...

Page 148: ...efault user name for the client software is admin and the default password is admin 2 Click Save to save changes File The File sub menu allows you to configure default save folders for screenshots and...

Page 149: ...password or security settings 1 Under SMTP Server enter the address of your email server 2 Under Port enter the SMTP Server port number 3 Under User Name and Password enter the account name and passw...

Page 150: ...droid tablets Google Play Store For the latest device compatibility list visit www lorextechnology com iPhone Use the Lorex netHD Stratus application to connect to your NVR on the iPhone Prerequisites...

Page 151: ...ce ID and then line up the QR code on the top of the NVR with the camera on your device Device ID xxxxxxx OR If your device does not have a camera manually enter the Device ID printed on the label Ent...

Page 152: ...ompted to change the NVR password 8 Enter a new 6 character password for the NVR and then press Confirm Enter a new 6 character password and then press Confirm 9 Tap Start live view The app opens the...

Page 153: ...channels Swipe to change pages View select cameras Screenshot Not supported Image quality Disconnect Taking Screenshots 1 Tap the camera you would like to take a screenshot of then tap 2 Tap OK to al...

Page 154: ...ack You can access video recorded on your NVR from your iPhone To access playback mode 1 Touch then 2 Touch to access the Camera List 3 Tap From and use the sliders to enter the start time for your se...

Page 155: ...playback video from and then touch Start playback Tap the camera Tap Start playback 6 Use the on screen controls Drag to change playback time Screenshot Pause play Disconnect Device List The Device L...

Page 156: ...needed and then tap Configuration Use the Configuration menu to enable password protection for the app or check for updates in the App store To enable passwords for the app 1 Touch then 2 Tap Turn Pas...

Page 157: ...e your NVR to the latest firmware version You must have the latest NVR firmware and mobile apps to connect to the NVR over the Internet NOTE For the latest device compatibility list visit www lorextec...

Page 158: ...date them 7 Tap Save You will be prompted to change the NVR password 8 Enter a new 6 character password for the NVR and then press Confirm Enter a new 6 character password and then press Confirm 9 Tap...

Page 159: ...ity Add camera view to favorites Full screen Not supported Tap to select camera drag to top to disconnect Disconnect all cameras Taking Screenshots 1 Tap the camera you would like to take a screenshot...

Page 160: ...s to select the start time 3 Tap To and use the sliders to adjust the end time for your search 4 Drag the NVR or camera to the display area to start playback Use the on screen controls Drag the NVR or...

Page 161: ...next to the NVR you would like to edit 2 Tap Edit Modify the connection details as needed 3 Tap Save to save changes Local Config The Local Config menu allows you to enable passwords for the app To e...

Page 162: ...of your Android device System requirements Android v 2 3 and above NOTE For the latest device compatibility list visit www lorextechnology com Connecting to your System Using an Android Phone 1 Downlo...

Page 163: ...manually enter the Device ID printed on the label Enter a name for your NVR Enter Domain Name URL Request followed by lorexddns net NOTE If you have changed the User Name Password or Client Port from...

Page 164: ...Live View Interface You can use Live View in landscape or portrait mode Tap to select channels Swipe to change pages View select cameras Screenshot Not supported Image quality Disconnect Taking Scree...

Page 165: ...ive view Check cameras Touch Start live view Playback You can access video recorded on your NVR from your phone To access playback mode 1 Touch then 2 Touch to access the Camera List 3 Tap From and us...

Page 166: ...playback video from and then touch Start playback Tap the camera Tap Start playback 6 Use the on screen controls Drag to change playback time Screenshot Pause play Disconnect Device List The Device L...

Page 167: ...tails as needed and then tap Configuration Use the Configuration menu to enable password protection for the app or check for updates in the App store To enable passwords for the app 1 Touch then 2 Tap...

Page 168: ...rextechnology com Connecting to your System using an Android Tablet 1 Download the Lorex netHD Stratus Plus app for free from the Google Play Store NOTE For support on downloading or installing Androi...

Page 169: ...date them 7 Tap Save You will be prompted to change the NVR password 8 Enter a new 6 character password for the NVR and then press Confirm Enter a new 6 character password and then press Confirm 9 Tap...

Page 170: ...p to view cameras connected to the NVR Hide show device list Screenshot Image quality Add camera view to favorites Full screen Not supported Tap to select camera drag to top to disconnect Disconnect a...

Page 171: ...iders to adjust the end time for your search 4 Drag the NVR or camera to the display area to start playback Use the on screen controls Drag the NVR or cameras to the display area to open Hide show dev...

Page 172: ...it 2 Tap Edit Modify the connection details as needed 3 Tap Save to save changes Local Config The Local Config menu allows you to enable passwords for the app To enable passwords 1 Touch then Local Co...

Page 173: ...A System Specifications As our products are subject to continuous improvement Lorex Technology Inc and its subsidiaries reserve the right to modify product design specifications and prices without not...

Page 174: ...rives which are designed to be reliable over long periods of time while recording 24 7 Security certified hard drives are available at www lorextechnology com Installing the Hard Drive Make sure that...

Page 175: ...d drive power connector Power cable 4 Turn the NVR over and insert 4 screws to secure the hard drive Make sure to hold the hard drive in place while turning the NVR to avoid damaging the NVR Insert 4...

Page 176: ...the rear panel x2 of the cover Side panel screws Rear panel screws Do not remove the other screws on the rear panel 3 Disconnect the power and data cables from the hard drive 4 Turn the NVR over and...

Page 177: ...lick Menu 2 Enter the system user name default admin and password default 000000 and click Yes 3 Click HDD General 4 Check the hard drive that you would like to format Check the hard drive Click Forma...

Page 178: ...see Client Software for PC or Mac on page 87 System Requirements Prior to using Lorex Client Software make sure your system meets or exceeds the following system requirements Description Requirement C...

Page 179: ...Network 1 Power off your NVR by turning the power switch to 2 Connect an Ethernet cable included to the LAN port on the rear panel of the NVR Connect the other end of the Ethernet cable to an empty LA...

Page 180: ...on the LAN using a PC 1 Install the Client Software for PC from the CD or download the client software for free from www lorextechnology com 2 Double click the Lorex netHD Client icon from the deskto...

Page 181: ...Click Add 192 168 5 121 Enter a name for your NVR Automatically populated Click Add 8 If this is the first time connecting to your system you will be prompted to change the password Enter a custom 6 c...

Page 182: ...ward the required ports on your router to your NVR s IP address by following your router manufacturer s instructions For more information on port forwarding see the reference guides on www lorextechno...

Page 183: ...te a new account fill in the required fields on the right and click Create Account Enter your account Information and click Create Account Click Create Account 3 Click Warranties to register your prod...

Page 184: ...d click Create Address Enter your address information Click Create Address 6 Fill in the warranty registration form with your product and purchase details Check the sticker underneath your NVR for the...

Page 185: ...Click Save Product Warranty Select the product warranty you created in the previous steps Device Name Enter a name for your device You can enter your name business name or anything of your choice Thi...

Page 186: ...est DDNS User Name Device DDNS password Step 3 of 4 Enable DDNS on the NVR To enable DDNS on your NVR 1 Right click and then click Menu Configuration Network DDNS 2 Check Enable DDNS 3 Configure the f...

Page 187: ...ick Help Open Wizard 3 Click Add 4 Configure the following Nickname Enter a name for your NVR of your choice e g home or office Login Type Select IP DDNS IP DDNS Enter the Domain Name URL Request from...

Page 188: ...bar to connect using a web browser A DDNS address is formatted http the Domain Name URL Request you received in the email after registering for your DDNS account followed by lorexddns net colon and t...

Page 189: ...Name and Password for the NVR and click Login By default the user name is admin and the password is 000000 Enter user name default admin Enter password default 000000 3 The live viewing interface appe...

Page 190: ...ld right click and select Quit 3 Open Safari and enter the NVR s DDNS address or local IP address in the address bar For details see Connecting to your NVR Using a DDNS or Local IP Address on page 170...

Page 191: ...and the password is 000000 Enter user name default admin Enter password default 000000 3 You are prompted to install a plug in Click OK to download the plug in Click OK 4 Install the plug in and then...

Page 192: ...zoom Previous page Next page Edit image settings NOTE To view or change where screenshots or manual recordings are saved click Configuration Local Configuration Web Browser Remote Playback You can pl...

Page 193: ...175 Appendix D Connecting to your NVR Using a Web Browser 6 Click to begin playback Click to select camera Select date Click Search Click and drag to select the time Click to start playback...

Page 194: ...her device such as a lamp or phone charger Remote control is not detected Battery in the remote control is drained Install two fresh AAA alkaline batteries in the remote control There are no batteries...

Page 195: ...ked or other NVR settings have been changed Right click and then click Menu Camera Ensure Syncronize IP Camera is checked Reset the NVR to Factory Default Settings Right click and then click Menu Main...

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