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Logicube EchoPlus-

NG User’s Manual 

 

69 

Technical Support Information 

 

 

For further assistance please contact 

Logicube Technical Support at: (

001) 818 700 8488 7am-5pm PST, M-F (excluding US 

legal holidays) 

or by email to 

[email protected]

 

 

 

 

Software Attribution 

Ubuntu 12.04 LTS (

http://www.ubuntu.com)

 

Linux Kernel (3.2.48) (GPL v2) (

http://www.kernel.org

) (modified) 

libcli (1.9.5) (LGPL v2.1) (

https://github.com/dparrish/libcli)

 (modified) 

monitorix (3.2.1) (GPL v2) (

http://www.monitorix.org

) (modified)

 

 

Summary of Contents for EchoPlus-NG

Page 1: ...Logicube EchoPlus NG User s Manual I EchoPlus NG User s Manual Logicube Inc Chatsworth CA 91311 USA Phone 818 700 8488 Fax 818 700 8466 Version 1 0 Date 10 19 17 MAN ECHOPLUS_NG...

Page 2: ...GREEMENT CAREFULLY BY INSTALLING OR USING LOGICUBE PRODUCTS YOU AGREE TO BE BOUND BY THIS AGREEMENT IN NO EVENT WILL LOGICUBE BE LIABLE WHETHER UNDER THIS AGREEMENT RESULTING FROM THE PERFORMANCE OR U...

Page 3: ...ERS OR DISTRIBUTORS OF LOGICUBE PRODUCTS IN ORDER TO RECEIVE WARRANTY SERVICES CONTACT LOGICUBE S TECHNICAL SUPPORT DEPARTMENT VIA PHONE OR E MAIL PRODUCTS RETURNED TO LOGICUBE FOR REPAIR UNDER WARRAN...

Page 4: ...S TO ELECTRONIC PRODUCTS PLACED ON THE EU MARKET AFTER JULY 1 2006 Logicube Technical Support Contact Information 1 By website www logicube com 2 By email techsupport logicube com 3 By telephone 1 818...

Page 5: ...2 CONNECTING VARIOUS DRIVE TYPES 8 2 2 1 Connecting Master Drives 8 2 2 2 Connecting Target Drives 9 2 2 3 Using USB eSATA enclosures 9 2 2 4 Connecting PCIe mPCIe M 2 AHCI NVMe Drives 9 2 2 4 1 Unde...

Page 6: ...Advanced Settings 28 4 3 4 3 Cloning Drives from a RAID Array 29 4 3 5 Hash Verification Method 30 4 4 TARGET 30 4 4 1 Selecting Target drives or images 31 4 5 STARTING THE IMAGING OPERATION 31 5 TYP...

Page 7: ...54 6 0 2 Changing only the logicube password 55 6 0 3 Changing only the it password 56 7 UPDATING LOADING RE LOADING THE ECHOPLUS NG SOFTWARE 58 7 0 UPDATING LOADING RE LOADING NEW SOFTWARE INTRODUCTI...

Page 8: ...Logicube EchoPlus NG User s Manual IV 11 INDEX 68 TECHNICAL SUPPORT INFORMATION 69 SOFTWARE ATTRIBUTION 69...

Page 9: ...B min The EchoPlus NG supports PCIe SATA USB 3 0 interfaces Master ports include 1 PCIe 1 SATA 1 USB 3 0 Target ports include 1 PCIe 1 SATA 1 USB 3 0 Supports PCIe type drives including AHCI NVMe SATA...

Page 10: ...each task A digital signature is included in the report for authentication purposes Bad sector handling Scan for bad sectors on the source drive abort or skip and log for review Additional features in...

Page 11: ...ended 1 year and 2 year warranties 1 4 Specifications WARNINGS Avoid dropping the Logicube device or subjecting it to sharp jolts When in use place it on a flat surface Keep the unit dry If the Logicu...

Page 12: ......

Page 13: ...0 Overview of the EchoPlus NG Special Icons Throughout this manual there are two icons that can be seen Please pay close attention when any of these two icons are found These icons highlight addition...

Page 14: ...GETTING STARTED Logicube EchoPlus NG User s Manual 6...

Page 15: ...GETTING STARTED Logicube EchoPlus NG User s Manual 7...

Page 16: ...are hot swappable Drives that are not being used in any task image hash wipe etc can be disconnected any time The PCIe port is not hot swappable The PCIe port is not hot swappable Always turn the Ech...

Page 17: ...e EchoPlus NG supports the following M 2 mPCIe and PCIe drives M 2 SATA with the optional PCIe kit part F ADP PCIE T KT M 2 PCIe AHCI with the optional PCIe kit part F ADP PCIE T KT M 2 PCIe NVMe with...

Page 18: ...ce UI has been designed to quickly and easily input commands It is simple and intuitive showing common icons such as tasks modes of operation and scroll icons on the screen The UI is designed to be ea...

Page 19: ...Image Master option and are greyed out un selectable unless the option is purchased and activated The Multi Image Master is an option that allows Drive to Image and Image to Drive modes to function a...

Page 20: ...fication Tap the OK icon to continue 4 Tap Target and select the Target Tap the OK icon to continue Tap Start to start the cloning task 5 A progress bar will appear at the bottom of the screen showing...

Page 21: ...It is highly recommended to make a backup copy of the Master drive by performing a Mirror copy of the drive to make sure there is an exact duplicate backup of the Master drive before changing partiti...

Page 22: ...d SHA 256 are the recommended algorithms Details for every setting can be found in Section 5 2 4 Leave the expected value at zeroes to hash the drive If the drive needs to be verified against a known...

Page 23: ...pass In addition a 7 pass DoD wipe can be set with pre selected pass values Format Instructs the EchoPlus NG to format a drive The EchoPlus NG can format the drive using the NT file system NTFS or EXT...

Page 24: ...an be viewed directly on the EchoPlus NG or from a computer s browser if the EchoPlus NG is connected to a network In addition to viewing the logs can be exported to an external USB location such as a...

Page 25: ...file tap the log file to highlight the log file to be deleted Tap the Delete icon to delete the selected log file To delete all the log files tap the Delete All icon A log file deletion password can...

Page 26: ...two folders html and pdf that contain either the HTML or PDF versions of the log files The XML files can be used with any XML viewer which allows for some customization on how the information can be v...

Page 27: ...et Networks that have a proxy server for internet access will require proxy settings for devices like the EchoPlus NG to connect to the Internet This typically includes a server or IP address a host p...

Page 28: ...Plus NG User s Manual 20 DRIVE POWER Inactive drives connected to the EchoPlus NG can be set to go to standby mode in this tab The default is set to 0 minutes OFF For more detailed screen shots see Se...

Page 29: ...he same number of sectors or Logical Block Addresses LBAs or a larger number of sectors or LBAs than the Master If the Master drive is larger in capacity than any Target drive it is still possible to...

Page 30: ...NG User s Manual 22 Sample original drive 1 TB drive Sample of a properly adjusted drive from a 1 TB drive to fit a 750 GB drive Sample of an adjusted drive that will not work from a 1 TB drive to fit...

Page 31: ...nd restore these images to other drives To purchase this option contact the Logicube Sales Department at sales logicube com Image to Drive Restores EchoPlus NG image files to one Target drive This mod...

Page 32: ...age to Drive or Drive to Image different screens will appear Job Info Available in all 3 modes HPA DCO Available in Drive to Drive and Drive to Image modes Error Handling Available in all 3 modes Clon...

Page 33: ...g a Job File Name For example if a clone operation is performed and the Job File Name is set to TestJob the log name and file name will be called TestJob Subsequent Job File Names that are the same wi...

Page 34: ...e found on the Master drive When bad sectors are encountered and error handling is set to Skip EchoPlus NG will write a zero on the corresponding sector or position in the Target drive or image file E...

Page 35: ...n the top right of the Settings screen Tap Clone Method Settings and the following screen will appear The Settings screen changes depending on which of the three Modes Drive to Drive Image to Drive or...

Page 36: ...ethod above was chosen If Clever was chosen the following screen will appear showing a list of partitions seen on the Master drive Tap Settings to bring up the Clever Clone Partition Resize window Thi...

Page 37: ...ne MASTER START Sets the percentage or number of blocks from the start of the Master TARGET START Sets the percentage or number of blocks from the start of the Target s To enter an LBA number number o...

Page 38: ...mage to Drive Non selectable The EchoPlus NG will use SHA 1 if the Image File was created using SHA 1 o Drive to Image SHA 256 Uses the SHA 256 algorithm to hash the Master This is available in the fo...

Page 39: ...s It will display all available drives that are connected If a drive has been selected for a different task it will be greyed out and cannot be selected You can also tap the MORE INFO icon to see more...

Page 40: ...NG User s Manual 32 When finished the status will show COMPLETED At this point it is recommended to tap Reset Task to reset the task so the drive ports properly reset and not show as being used or as...

Page 41: ...Disk Drives or Solid State Drives Drives can be cloned using Mirror bit for bit copy or Clever Drive to Drive Clones a drive to one or more Target drives Image to Drive Restores an image created by th...

Page 42: ...information on the Network Interface 6 SYSTEM SETTINGS This mode allows changes to the system settings on the EchoPlus NG which include the following Profiles Allows the user to create save apply or d...

Page 43: ...three selections when performing a Hash or Verify Target Settings and Job Info When the EchoPlus NG finishes hashing the drive the COMPLETED screen will appear showing the task completed Tap the Info...

Page 44: ...drive using the SHA 1 algorithm SHA 256 Select this to hash the drive using the SHA 256 algorithm MD5 Select this to hash the drive using the MD5 algorithm 5 2 2 1 2 Hash Values By default this value...

Page 45: ...this is set to 0 the first LBA of the drive 5 2 3 Job Info Job Info allows users to enter information about the job This is optional and is not required to start an operation Information entered here...

Page 46: ...p the drive to be erased wiped and or formatted then tap OK 5 3 2 Settings Tap this icon set the wipe settings The Wipe Settings screen will appear There are three sections in the Settings screen Secu...

Page 47: ...Secure Erase For Secure Erase specifications what happens when the drive receives the Secure Erase command contact the drive manufacturer Secure Erase is not supported over the USB port 5 3 2 2 Wipe...

Page 48: ...which will wipe all Logical Block Addresses LBAs and will wipe the entire drive 100 5 3 2 2 4 Passes This Wipe Setting will change depending on the Wipe Pattern Mode selected If None was selected this...

Page 49: ...the specified hex value to be written for the pass The values can range anywhere from 00 to FF 5 3 2 3 Format The EchoPlus NG can format a drive This can be used to format a drive to prepare it to be...

Page 50: ...rted to an external USB location such as a USB flash drive Logs are exported in PDF HTML and XML format From the on screen display log files can also be deleted one at a time or all at once The log fi...

Page 51: ...work Interface Stats 5 5 1 About This screen will show information about the EchoPlus NG 5 5 2 Adv Drive Statistics This shows S M A R T Self Monitoring Analysis and Reporting Technology information t...

Page 52: ...led To purchase an option please contact Logicube Sales sales logicube com If an option has already been purchased but is not installed please contact Logicube Support techsupport logicube com 5 5 4 N...

Page 53: ...s screen New Allows the user to create a new profile name Save Saves the selected profile Load Loads the selected profile The EchoPlus NG will boot with the profile that has an asterisk next to the na...

Page 54: ...loaded it will immediately load the saved settings on that profile or configuration To delete a profile tap the delete icon A confirmation screen will appear Tap the Yes icon to delete the selected pr...

Page 55: ...rough 9 and A through F 5 6 2 1 Additional information for Config Lock Tap the Auto Lock icon to set the time to automatically lock the configuration and require a password By default this is set to 1...

Page 56: ...be accessed without the unlock key Power Off This entire section cannot be accessed without the unlock key The Passwords can be saved into a profile and loaded each time the EchoPlus NG is turned on S...

Page 57: ...ated in the back of the device and close the Telnet SSH application 8 Wait for the EchoPlus NG to completely turn off then turn it back on When the EchoPlus NG boots up it will load the default config...

Page 58: ...cated Tap the OK icon to set the time zone 5 7 Network Settings The Network settings screen allows certain services to be enabled or disabled in the Services tab There is also an Interfaces tab to set...

Page 59: ...tion controlled by those services For example if HTTP is disabled users will not be able to see the EchoPlus NG through a web browser over the network Please contact your Network or Systems Administra...

Page 60: ...name and port of the proxy server 5 7 3 2 Username Password If the proxy server requires a username and password for authentication tap the Username Password icon to set this information 5 8 Software...

Page 61: ...oading the EchoPlus NG Software 5 9 Power Off There are two tabs in the Power Off screen POWER OFF The EchoPlus NG can be remotely restarted by going to this tab Additionally the Graphical User Interf...

Page 62: ...onnect a USB keyboard to one of the two USB ports in front of the EchoPlus NG then use the following key combinations Alt 2 then Alt Shift Enter 2 Once logicube prompt appears type the following comma...

Page 63: ...en press the Enter key The following prompt will appear Enter new UNIX password 14 Type the new password again then press the Enter key The following response should appear passwd password updated suc...

Page 64: ...UNIX password 5 Type a new password then press the Enter key The following prompt will appear Retype new UNIX password 6 Type the new password again then press the Enter key The following response sho...

Page 65: ...ter key The following prompt will appear Enter new UNIX password 5 Type the new password again then press the Enter key The following response should appear passwd password updated successfully 6 Next...

Page 66: ...ernet speeds and Internet traffic 7 1 1 From Network Via the web 1 Connect the EchoPlus NG to a network with Internet access Set the proxy settings IP settings if necessary Attach a network cable to t...

Page 67: ...lease review Section 7 1 2 1 before proceeding 3 From the main screen tap the Software Updates icon 4 Select From USB Drive The EchoPlus NG will prompt for the USB drive to be connected to USB_M 5 Con...

Page 68: ...will be an option to Open with WinZip A computer without WinZip installed will have an option to Open when the file is highlighted If WinZip is installed highlight the downloaded zip file then click t...

Page 69: ...Tap the Update icon A message will appear FIRMWARE UPDATE COULD TAKE UP TO A FEW MINUTES TO COMPLETE PLEASE DO NOT INTERRUPT POWER DURING THIS TIME ON COMPLETION THE UNIT WILL AUTO RESTART AND CONFIRM...

Page 70: ...t can be accessed one of two ways i Telnet via a network connection ii SSH Secure Shell via a network connection BROWSER COMPATIBILITY Google Chrome and Mozilla Firefox are recommended Other browsers...

Page 71: ...us NG via SSH Secure Shell is similar to connecting via Telnet Since Windows does not have a built in SSH client a third party SSH client will need to be downloaded and installed to connect via SSH Fo...

Page 72: ...erial number of the EchoPlus NG then press Enter The EchoPlus NG login screen should appear Note On some Operating Systems the EchoPlus NG will need to be accessed by opening EchoPlus NG XXXXXX local...

Page 73: ...e types of operation on the left side 2 Select the Interfaces tab 3 Tap ETH0 or ETH1 to highlight a network port to be configured 4 Tap Edit Configuration to edit the entry The Edit Network Interface...

Page 74: ...p the IP SETTINGS box to manually set the IP address NetMask Gateway and DNS Server When finished tap the OK icon To save the settings so that the EchoPlus NG boots up with the static IP address see S...

Page 75: ...the log file Q What operating system does EchoPlus NG use A EchoPlus NG uses a Linux based operating system A Linux based operating system provides increased stability and security over Windows based...

Page 76: ...tings 27 mPCIe 9 network connection 61 Network Services 50 Network Settings 19 50 NVMe 9 Options 2 44 Overview 5 Passwords 46 Default 53 PCIe 9 Profiles 45 Proxy Settings 51 Quick Start 11 Remote Oper...

Page 77: ...001 818 700 8488 7am 5pm PST M F excluding US legal holidays or by email to techsupport logicube com Software Attribution Ubuntu 12 04 LTS http www ubuntu com Linux Kernel 3 2 48 GPL v2 http www kern...

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