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Physician’s Manual — VNS Therapy Programming Software (8.1)
7. Verify that the handheld has adequate charge and unplug the handheld
computer from the A/C outlet prior to resuming use with the programming
system.
If you are still not able to restore the database or reinstall the application
software, contact LivaNova at 1 (866) 882-8804 (U.S. and Canada) or +1
(281) 228-7330 (Worldwide).
10.2.
Hardware Issues
10.2.1.
Restore and reinstall software
The VNS Programming Software is contained on the FlashCard inside the
handheld computer. When the battery in your handheld computer becomes
depleted, the handheld computer will perform a hard reset once power is
restored and the Programming Software will automatically be restored
from the FlashCard. For this reason the FlashCard should always reside in
the handheld. If a hard reset occurs while the FlashCard is not inserted into
the handheld, the computer will display the default Windows Startup
screen after the hard reset. If this occurs, simply reinsert the FlashCard to
automatically re-install the VNS Therapy Programming Software.
In order to keep the handheld from performing hard resets, it is important
to keep the handheld charged even when the handheld is not in use. A
database of VNS Therapy transactions performed on your handheld
computer is stored both in the memory resident on the handheld computer
and the FlashCard.
10.2.2.
Handheld screen alignment
If the handheld screen is not properly aligned, the VNS Programming
Software may not be responsive to tapping commands with the stylus.
10.2.2.1. Screen alignment for the Dell Axim X5 handheld
computer
If using a Dell Axim X5 handheld computer, perform the following steps
to realign the screen. See Figure 37 on page 63.
1. Plug in the handheld computer into the A/C outlet.
2. Verify that the FlashCard is fully inserted in the handheld computer.
3. Press the power button and then press in the scroll dial button (located
on the side of the handheld) simultaneously.
4. When prompted, follow the on-screen instructions to tap cross-hair
targets to realign the screen.
5. As soon as this process is completed, the MAIN Menu screen will
appear.
