Help Hot Line (U.S. only): 1-800-530-9960
9-23
D-620003-0-20 Rev J
CONFIDENTIAL
Troubleshooting
NOTE:
If your equipment is using release 3.1 firmware, the
icon is displayed
instead of
, except for “unable to perform system test on power up”.
[MS14]Port 2 UL fiber interface has high
optical loss
Uplink optical loss is above the recommended minimum. If periodic messages
MF45-MF48 (EH disconnects) occur, the fiber optical loss is near the absolute
minimum.
Excessive uplink optical loss may also result in MW29-MF32 codes.
Clean the fiber cable connectors and ports.
[MS15]Port 3 UL fiber interface has high
optical loss
Uplink optical loss is above the recommended minimum. If periodic messages
MF45-MF48 (EH disconnects) occur, the fiber optical loss is near the absolute
minimum.
Excessive uplink optical loss may also result in MW29-MF32 codes.
Clean the fiber cable connectors and ports.
[MS16]Port 4 UL fiber interface has high
optical loss
Uplink optical loss is above the recommended minimum. If periodic messages
MF45-MF48 (EH disconnects) occur, the fiber optical loss is near the absolute
minimum.
Excessive uplink optical loss may also result in MW29-MF32 codes.
Clean the fiber cable connectors and ports.
[MS17]Failed to perform system test (PLL
unlock)
Unable to perform system end-to-end test, replace the MH when possible.
[MS18]Failed to perform system test (Test
tone too high)
Unable to perform system end-to-end test, replace the MHb when possible.
[MS19]Failed to perform system test (Test
tone too low)
Unable to perform system end-to-end test, replace the MH when possible.
[MS23] Scheduled system test completed
Scheduled system test completed, log entry only.
[MS33] Time Tagged Log Full
Use AdminManager to dump and save the Time-Tagged Log, then erase it.
[MS34] Time of day not initialized
Use AdminManager to initialize the time and date.
[MS36] Maximum auto-recovery limit
Maximum number of fault/warning auto-recovery attempts. Use AdminMan-
ager to “Set In-Service” to allow the MH to attempt additional auto-recovery
attempts.
Table 9-7
Status Messages Reported by the Main Hub (continued)
