Help Hot Line (U.S. only): 1-800-530-9960
9-25
D-620003-0-20 Rev J
CONFIDENTIAL
Troubleshooting
NOTE:
If your equipment is using release 3.1 firmware, the
icon is displayed
instead of
, except for “unit not system tested”.
[ES13]Port 5 UL RF path loss is above the
recommended limit
Uplink RF is below the recommended minimum; the CAT-5 cable may be
longer than the recommended minimum.
Check the CAT-5E/6 cable, especially on new installations. Check the CAT-5
Extender, if present. Use the CAT-5 Extender to improve coverage.
[ES14]Port 6 UL RF path loss is above the
recommended limit
Uplink RF is below the recommended minimum; the CAT-5 cable may be
longer than the recommended minimum.
Check the CAT-5E/6 cable, especially on new installations. Check the CAT-5
Extender, if present. Use the CAT-5 Extender to improve coverage.
[ES15]Port 7 UL RF path loss is above the
recommended limit
Uplink RF is below the recommended minimum; the CAT-5 cable may be
longer than the recommended minimum.
Check the CAT-5E/6 cable, especially on new installations. Check the CAT-5
Extender, if present. Use the CAT-5 Extender to improve coverage.
[ES16]Port 8 UL RF path loss is above the
recommended limit
Uplink RF is below the recommended minimum; the CAT-5 cable may be
longer than the recommended minimum.
Check the CAT-5E/6 cable, especially on new installations. Check the CAT-5
Extender, if present. Use the CAT-5 Extender to improve coverage.
[ES17]Commanded Out-of-Service
Command In-service to restore operation.
[ES18]External fault lockout
Check the MH for faults.
[ES20]Factory special test mode
Cycle the power to clear the test mode.
[ES25]Port 1 DL RF path too low
Try another port. If the status persists, replace the EH. Otherwise, flag the pre-
vious port as unusable and replace the EH when possible.
[ES26]Port 2 DL RF path too low
Try another port. If the status persists, replace the EH. Otherwise, flag the pre-
vious port as unusable and replace the EH when possible.
[ES27]Port 3 DL RF path too low
Try another port. If the status persists, replace the EH. Otherwise, flag the pre-
vious port as unusable and replace the EH when possible.
[ES28]Port 4 DL RF path too low
Try another port. If the status persists, replace the EH. Otherwise, flag the pre-
vious port as unusable and replace the EH when possible.
[ES29]Port 5 DL RF path too low
Try another port. If the status persists, replace the EH. Otherwise, flag the pre-
vious port as unusable and replace the EH when possible.
[ES30]Port 6 DL RF path too low
Try another port. If the status persists, replace the EH. Otherwise, flag the pre-
vious port as unusable and replace the EH when possible.
[ES31]Port 7 DL RF path too low
Try another port. If the status persists, replace the EH. Otherwise, flag the pre-
vious port as unusable and replace the EH when possible.
[ES32]Port 8 DL RF path too low
Try another port. If the status persists, replace the EH. Otherwise, flag the pre-
vious port as unusable and replace the EH when possible.
Table 9-8
Status Messages Reported by the Expansion Hub (continued)
