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206-4310
Reference: Restoring Factory Defaults on the STB(s)
This section describes how to restore all factory defaults or just the Installer Menu factory defaults either
on a single STB that is currently in Pass-through or FTG Mode or on multiple STBs that are currently in
FTG Mode.
Restore All Factory Defaults
This section describes how to restore a single STB, regardless of its current mode, to a factory default
condition. The following procedure requires that you contact LG technical support to obtain a predefined
value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory
“IN-STOP” process, which restores all factory defaults on the STB. This procedure will also reactivate the
EZ-Manager Wizard.
1. Use the Installer Remote to access the STB’s Installer Menu.
2. Navigate to Installer Menu item 117 FACT DEFAULT, and key in the value provided by technical support.
Then, press
OK
.
3.
At the prompt for confirmation, key in the password provided by technical support. This will initiate the
IN-STOP that restores the factory defaults on the STB.
Installer Menu Item 117 FACT DEFAULT
If the STB is currently in Pass-through Mode, you can set Installer Menu item 117 FACT DEFAULT to 1
to restore the Installer Menu factory defaults and clear the PTC Channel Map, including any assigned
channel icons and custom text labels. Note, however, that if a complete restoration of the STB’s factory
defaults is required, see “Restore All Factory Defaults” above.
Additional FTG Mode Options
There are two additional options for restoring Pass-through Mode/Installer Menu factory defaults on STBs
that are in FTG Mode. The first enables you to restore a single STB to Pass-through Mode, while the
second enables you to restore multiple STBs to Pass-through Mode at one time. However, both options
require that you create a “Zero Mapped Channels” FTG Configuration (.tlx) file, i.e., an FTG Configuration
file with no data. Refer to the
Free-To-Guest (FTG) File Manager User Guide
for further information.
•
Using a USB memory device, import a “Zero Mapped Channels” FTG Configuration (.tlx) file to the STB.
Refer to “Importing a Clone File” on pages 47 to 51 for further information on the import procedure.
• If your system uses a Pro:Centric server for remote management, use the Pro:Centric server Admin
Client to load a “Zero Mapped Channels” FTG Configuration (.tlx) file on the Pro:Centric server. Refer to
the
Pro:Centric Server Admin Client User Guide
for further information.
