Action
Yes
No
Step 3
Replace the photoconductor unit, and then resend the print job.
Is the printer still printing blank pages?
Contact
.
The problem is solved.
Printer is printing solid black pages
Action
Yes
No
Step 1
a
Reinstall the photoconductor unit.
Warning—Potential Damage:
Do not expose the photoconductor
unit to direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
b
Resend the print job.
Is the printer printing solid black pages?
Go to step 2.
The problem is solved.
Step 2
a
Clean the charger and the printhead lens.
b
Resend the print job.
Is the printer printing solid black pages?
Go to step 3.
The problem is solved.
Step 3
Replace the photoconductor unit, and then resend the print job.
Is the printer printing solid black pages?
Contact
.
The problem is solved.
Print irregularities
)
)
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Troubleshooting
307
Summary of Contents for XM9100 Series
Page 1: ...XM9100 Series User s Guide June 2014 www lexmark com Machine type s 7421 Model s 039 239 439...
Page 246: ...Fuser area Below the fuser area Duplex area Above the duplex area Clearing jams 246...
Page 267: ...Area H8 Area H9 Clearing jams 267...
Page 270: ...7 Close the door 8 Close the scanner cover Clearing jams 270...
