Action
Yes
No
Step 4
a
Remove the paper from the tray, and then turn it over.
b
Resend the print job.
Is the paper still curled?
Go to step 5.
The problem is solved.
Step 5
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Is the paper still curled?
Contact
.
The problem is solved.
Printer is printing blank pages
Action
Yes
No
Step 1
a
Check if there is a packing material left on the photoconductor unit.
1
Remove the photoconductor unit.
2
Check if the packing material is properly removed from the
photoconductor unit.
Warning—Potential Damage:
Do not expose the
photoconductor unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
3
Reinstall the photoconductor unit.
b
Resend the print job.
Is the printer still printing blank pages?
Go to step 2.
The problem is solved.
Step 2
a
Clean the charger and the printhead lens.
b
Resend the print job.
Is the printer still printing blank pages?
Go to step 3.
The problem is solved.
Troubleshooting
306
Summary of Contents for XM9100 Series
Page 1: ...XM9100 Series User s Guide June 2014 www lexmark com Machine type s 7421 Model s 039 239 439...
Page 246: ...Fuser area Below the fuser area Duplex area Above the duplex area Clearing jams 246...
Page 267: ...Area H8 Area H9 Clearing jams 267...
Page 270: ...7 Close the door 8 Close the scanner cover Clearing jams 270...
