Lexmark XC4150, Service Manual

Page: 250 / 575

Actions Yes No
Step 3
Connect the telephone cable to a working wall jack.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Check if the telephone line is analog.
Is the telephone line analog?
Go to step 7. Go to step 5.
Step 5
Check if the telephone line is a VOIP line.
Is the line VOIP?
Go to step 6. Go to step 7.
Step 6
Ask the system administrator to verify if the VOIP server is
configured to receive faxes.
Is the server configured to receive faxes?
Go to step 7. Contact the next
level of support.
Step 7
Check if the printer is on a PABX.
Is the printer on a PABX?
Go to step 9. Go to step 8.
Step 8
a
From the home screen, navigate to:
Settings > Fax > Analog Fax Setup > Fax Send Settings >
Behind a PABX
b
Touch Yes .
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
a
From the home screen, navigate to:
Settings > Fax > Analog Fax Setup > Fax Send Settings >
Behind a PABX
b
Touch No .
c
Check if access to an outside line needs a dial prefix.
Does access need a dial prefix?
Go to step 10. Go to step 11.
Step 10
Send a fax using a dial prefix.
Does the problem remain?
Go to step 11. The problem is
solved.
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Diagnostic information
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