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T
EMPORARILY
DISCONNECT
OTHER
EQUIPMENT
To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering
machines, computers with modems, or telephone line splitters.
C
HECK
FOR
JAMS
Clear any jams, and then make sure that
Ready
appears.
T
EMPORARILY
DISABLE
C
ALL
W
AITING
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone
company to obtain the keypad sequence for temporarily disabling Call Waiting.
V
OICE
M
AIL
SERVICE
MAY
BE
INTERFERING
WITH
THE
FAX
TRANSMISSION
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail
and the printer to answer calls, you may want to consider adding a second telephone line for the printer.
T
HE
PRINTER
MEMORY
MAY
BE
FULL
1
Dial the fax number.
2
Scan the original document one page at a time.
Can send but not receive faxes
These are possible solutions. Try one or more of the following:
C
HECK
TO
SEE
IF
THE
PAPER
TRAY
IS
EMPTY
Load paper in the tray.
C
HECK
THE
RING
COUNT
DELAY
SETTINGS
The ring count delay sets the number of times the phone line rings before the printer answers. If you have extension
phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep
the Ring Delay setting at 4.
1
Type the printer IP address into the address field of your Web browser.
Note:
If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2
Click
Settings
.
3
Click
Fax Settings
.
4
Click
Analog Fax Setup
.
5
In the Rings to Answer box, enter the number of times you want the phone to ring before answering.
6
Click
Submit
.
Troubleshooting
269
Summary of Contents for X860de
Page 6: ...Edition notice 287 Power consumption 291 Index 304 Contents 6 ...
Page 211: ...3 Place the tray into the printer 4 Remove the cable cover Maintaining the printer 211 ...
Page 242: ...231 paper jam 1 Open Door D 2 Remove the jam D D 3 Close Door D Troubleshooting 242 ...
Page 250: ...282 paper jam 1 Open Door F 2 Remove the jam 3 Close Door F Troubleshooting 250 ...
Page 254: ...28x paper jam 284 paper jam 1 Open Door F 2 Remove the jam 3 Close Door F Troubleshooting 254 ...