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Lexmark T620, User Reference Manual

The Lexmark T620 is a powerful monochrome laser printer designed for high-volume printing. With its exceptional speed and reliability, this versatile device is perfect for office environments. Easily access the comprehensive user manual by downloading the free datasheet from manualshive.com, providing detailed instructions and practical insights for optimal usage.

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200 and 201 Paper Jam
Remove Cartridge 

A 

200 Paper Jam

 message indicates the paper is jammed in the area under the print cartridge. This 

requires removing the print cartridge from the printer. A 

201 Paper Jam

 message indicates the jam is 

farther inside the printer. 

Note: To resolve the message, you must clear all paper from the paper path.

1

Push the release latch and open the printer upper and lower front doors. 

CAUTION:

The rear portion of the inside of the printer is hot.

2

While grasping the print cartridge by the hand grip, pull the print cartridge up toward the upper 
front door, and then pull it straight out toward you.

W

ARNING

:

Never touch the photoconductor drum on the underside of the print cartridge. Use 
the handhold on the cartridge to avoid touching this area.

Lay the print cartridge aside.

Note: Do not leave the print cartridge exposed to light for extended periods.

3

Gently push the feed roller release lever toward the back of the printer.

Summary of Contents for T620

Page 1: ...www lexmark com User s Reference January 2001 Lexmark T620 and T622 ...

Page 2: ......

Page 3: ...ter 4 Using the Print and Hold function 15 Printing and deleting held jobs 15 Accessing held jobs from the operator panel 16 Recognizing when format errors occur 16 Repeat Print 17 Reserve Print 17 Verify Print 17 Confidential jobs 17 Chapter 5 Canceling a print job 19 Chapter 6 Printing folio and statement size paper 20 Chapter 7 Choosing print material 21 Paper characteristics 21 Recommended pap...

Page 4: ...40 Trouble free printing 40 Closing the multipurpose feeder 48 Chapter 13 Loading the envelope feeder 49 Chapter 14 Loading the 2000 sheet drawer 53 Chapter 15 Tray linking 54 Chapter 16 Tips for avoiding paper jams 55 Chapter 17 Replacing the print cartridge 56 Chapter 18 Replacing the charge roll 57 Chapter 19 Replacing the transfer roll 58 Chapter 20 Replacing the fuser assembly 59 Chapter 21 R...

Page 5: ... Paper Jam Check Env Feeder 83 27x Paper Jam Check Bin x 85 28x Paper Jam 89 Chapter 27 Clearing staple jams 91 Chapter 28 Solving display problems 94 Chapter 29 Solving print problems 95 Chapter 30 Solving print quality problems 97 Chapter 31 Solving option problems 100 Chapter 32 Solving network printing problems 102 Chapter 33 Resolving other problems and questions 103 Chapter 34 Understanding ...

Page 6: ...er 45 Quality Menu 177 Chapter 46 Serial Menu 179 Chapter 47 Setup Menu 185 Chapter 48 Utilities Menu 191 Chapter 49 USB Menu 195 Chapter 50 Removings options 198 Removing an output option 199 Removing the envelope feeder 201 Removing a paper tray or duplex unit 202 Removing printer or flash memory 203 Removing an option card 204 Chapter 51 Disabling Power Saver 205 Chapter 52 Printer specificatio...

Page 7: ...vii Notices 207 Edition notice 208 Trademarks 208 Safety information 209 Cautions and warnings 209 Electronic emission notices 210 Energy Star 212 Laser notices 212 Index 215 ...

Page 8: ...viii ...

Page 9: ...nfigured model For information on other possible configurations refer to the Setup Guide Tray 2 optional in non network models Standard output bin Operator panel Tray 1 integrated tray Tray 5 2000 sheet drawer 5 bin Mailbox Finisher Envelope feeder Duplex unit Standard network model configuration Fully configured Multipurpose feeder Tray 1 integrated tray Optional Tray 2 250 or 500 sheets Tray 3 2...

Page 10: ...rinter operator panel If you cannot change a setting from your application use the printer operator panel or the remote operator panel available from MarkVision Changing a printer setting from the printer operator panel or from MarkVision makes that setting the user default Understanding the operator panel The printer operator panel has a 2 line by 16 character liquid crystal display LCD five butt...

Page 11: ...function Press Menu When Ready is displayed to take the printer offline out of the Ready state and scroll through the menus When Busy is displayed to take the printer to the Job Menu When the printer is offline press Menu to scroll through the menus Press Menu to go to the previous item in the menus For menu items with numeric values such as Copies press and hold Menu to scroll through the values ...

Page 12: ...n is a menu item the default setting for the menu item appears The current user default setting has an asterisk beside it Each menu item has a list of values for the menu item A value can be A phrase or word to describe a setting A numerical value that can be changed An On or Off setting 4 Press Menu to move to the value you need 5 Press Select to select the value on the second line of the operato...

Page 13: ...r the Factory Defaults menu item in the Utilities Menu See Utilities Menu for more information When you select a new setting from the operator panel the asterisk moves next to the selected setting to identify it as the current user default User defaults are the settings you select for different printer functions and store in printer memory Once stored these settings remain active until new ones ar...

Page 14: ...nter on 3 Release the buttons when you see Performing Self Test Config Menu appears on the first line of the display 4 Press Menu until you see Panel Menus and then press Select Disable appears on the second line of the display 5 Press Select Locking Menus appears briefly 6 Press Menu until you see Exit Config Menus and then press Select The menus are disabled If you press Menu the message Menus D...

Page 15: ...ory you can use the printer operator panel to specify what you want to do with one or more of the jobs You can select either Confidential Job or Held Jobs Repeat Print Reserve Print and Verify Print jobs from the Job Menu If you select Confidential Job you must enter the personal identification number PIN you specified in the driver when you sent the job See Confidential jobs for more information ...

Page 16: ...Select when the correct job is displayed An asterisk appears next to the job name indicating you have chosen to print or delete that job If you are prompted to enter the number of copies you want to print use the Menu button to increase or decrease the number on the display and then press Select 8 Press Go to print or delete specific jobs you have marked The printer briefly shows messages indicati...

Page 17: ...ify Print job the printer prints one copy and holds the remaining copies you requested from the driver in printer memory Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies See Printing and deleting held jobs if you need help printing the additional copies stored in memory Note Once all copies are printed the Verify Print job is deleted from...

Page 18: ... to reenter the PIN or press Stop to exit the Confidential Job menu When you enter a valid PIN you have access to all print jobs matching the user name and PIN you entered The print jobs matching the PIN you entered appear on the display when you enter the Print A Job Delete A Job and Print Copies menu items You can then choose to print or delete jobs matching the PIN you entered See Printing and ...

Page 19: ...isplay and Cancel Job appears on the second line Note Job Menu is the only available menu item when the printer is in the Busy state 2 Press Select Canceling Job briefly appears in the display The printer finishes printing any page already being printed and then stops The printer returns to the Ready state ...

Page 20: ...nd then press Select Tray 1 Sensing appears on the second line of the display 4 Press Menu to select the input option that will hold the folio or statement size paper and then press Select The first line of the display shows the selected input option and the second line shows the current setting 5 Press Menu to change the setting to Off and then press Select SAVED appears briefly on the display an...

Page 21: ... you keep these guidelines in mind when evaluating new paper stock For detailed information refer to the Card Stock Label Guide located on the Lexmark Web site at www lexmark com Weight The printer can automatically feed paper weights from 60 to 176 g m2 16 to 47 lb bond grain long Paper lighter than 60 g m2 16 lb might not be stiff enough to feed properly causing paper jams For best performance u...

Page 22: ... 47 lb bond paper grain long fibers are recommended For papers heavier than 176 g m2 47 lb bond grain short is preferred For the multipurpose feeder 60 to 135 g m2 16 to 36 lb bond paper grain long fibers are recommended For the multipurpose feeder papers heavier than 135 g m2 36 lb bond grain short is preferred Fiber content Most high quality xerographic paper is made from 100 chemically pulped w...

Page 23: ...ers Synthetic papers Thermal papers Less than 60 g m2 16 lb recycled paper Recycled papers containing more than 25 post consumer waste that do not meet DIN 19 309 Choosing preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer Use grain long papers for best results Use only forms and letterhead printed using an offset litho...

Page 24: ... Proper paper loading helps prevent paper jams and ensure trouble free printing To help avoid paper jams or poor print quality Always use new undamaged paper Before loading paper know the recommended print side of the paper you re using This information is usually indicated on the paper package Do not use paper that you have cut or trimmed yourself Do not mix paper sizes weights or types in the sa...

Page 25: ...u can use up to 105 g m2 28 lb bond weight for the multipurpose feeder or 105 g m2 28 lb bond weight for the envelope feeder as long as the cotton content is 25 or less Envelopes with 100 cotton content must not exceed 90 g m2 24 lb bond weight To minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Contain windows holes perforations cutouts...

Page 26: ...fer to the Card Stock Label Guide available on Lexmark Web site at www lexmark com Choosing card stock Card stock is single ply and has a large array of properties The orientation of paper fibers moisture content thickness and texture can all affect printing on card stock See Paper specifications for information on the preferred weight for the grain direction of print materials When printing on ca...

Page 27: ...th laser printers that heat transparencies to 212 C 414 F Use only transparencies that are able to withstand these temperatures without melting discoloring offsetting or releasing hazardous emissions For detailed information refer to the Card Stock Label Guide which is available on the Lexmark Web site at www lexmark com Transparencies can be fed automatically from the multipurpose feeder and all ...

Page 28: ...ronment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of paper on a pallet or shelf rather than directly on the floor If you store individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of the paper packages ...

Page 29: ...eder Duplex unit Standard output bin Output expander 5 bin mailbox High capacity output stacker Finisher A4 210 x 297 mm 8 27 x 11 7 in See separate Finisher output support table A5 148 x 210 mm 5 83 x 8 27 in JIS B5 182 x 257 mm 7 17 x 10 1 in Letter 215 9 x 279 4 mm 8 5 x 11 in Legal 215 9 x 355 6 mm 8 5 x 14 in See separate Finisher output support table Executive 184 2 x 266 7 mm 7 25 x 10 5 in...

Page 30: ...x 9 01 in See separate Finisher output support table B5 Envelope 176 x 250 mm 6 93 x 9 84 in Other Envelope1 98 4 x 162 mm to 176 x 250 mm 3 87 x 6 38 in to 6 93 x 9 84 in Paper size Dimensions T622 T620 250 sheet drawer 250 UAT 500 sheet drawer 400 UAT Multipurpose tray 2000 sheet drawer Envelope feeder Duplex unit Standard output bin Output expander 5 bin mailbox High capacity output stacker Fin...

Page 31: ...l 500 sheet drawer Multipurpose feeder and optional 250 sheet drawer Envelope feeder Paper Xerographic or business paper 60 to 176 g m2 grain long 16 to 47 lb bond 60 to 135 g m2 grain long 16 to 36 lb bond Not recommended Card stock maximum grain long 1 Index Bristol 163 g m2 90 lb 120 g m2 67 lb Not recommended Tag 163 g m2 100 lb 120 g m2 74 lb Not recommended Cover 176 g m2 65 lb 135 g m2 50 l...

Page 32: ...ase grain long 75 to 135 g m2 20 to 36 lb bond 75 to 135 g m2 20 to 36 lb bond Not recommended Envelopes 100 cotton content maximum weight 24 lb Sulfite wood free or up to 100 cotton bonds Not recommended 60 to 105 g m2 16 to 28 lb bond 4 5 60 to 105 g m2 16 to 28 lb bond 4 Print material Type Print material weight Integrated tray and optional 500 sheet drawer Multipurpose feeder and optional 250 ...

Page 33: ... stock maximum grain short Index Bristol Not recommended 199 g m2 110 lb 199 g m2 110 lb Tag Not recommended 203 g m2 125 lb 203 g m2 125 lb Cover Not recommended 216 g m2 80 lb 216 g m2 80 lb Labels maximum Paper Not recommended 180 g m2 48 lb bond 180 g m2 48 lb bond See separate Finisher media weight table Dual web paper Not recommended 180 g m2 48 lb bond 180 g m2 48 lb bond Polyester Not reco...

Page 34: ...79 4 mm 8 5 x 11 in Legal 215 9 x 355 6 mm 8 5 x 14 in Executive 184 2 x 266 7 mm 7 25 x 10 5 in Folio2 216 x 330 mm 8 5 x 13 in Statement2 139 7 x 215 9 mm 5 5 x 8 5 in 1 Paper passes to the output tray without being stapled or offset 2 This size does not appear in the Paper Size menu until Tray Size Sensing is turned off See Printing folio and statement size paper for more information ...

Page 35: ...r Not recommended Not recommended Not recommended Card stock maximum grain short Index Bristol 199 g m2 110 lb bond Not recommended Not recommended Tag 203 g m2 125 lb bond Not recommended Not recommended Cover 176 g m2 65 lb bond Not recommended Not recommended Transparencies Laser printer 138 to 146 g m2 37 to 39 lb bond 138 to 146 g m2 37 to 39 lb bond Not recommended Labels Not recommended Not...

Page 36: ...nd ensure trouble free printing Before loading paper you need to know the recommended print side of the paper you re using This information is usually indicated on the paper package Click below for information on loading a particular option Loading a paper tray Loading the multipurpose feeder Loading the envelope feeder Loading the 2000 sheet drawer ...

Page 37: ...length guide to the correct position for the size paper you are loading 4 Place the paper into the paper tray with the recommended print side face down for single sided printing and face up for double sided printing Do not fill paper above the paper capacity mark 5 Pull the width guide tab and slide the width guide to the left until it lightly rests against the edge of the paper stack Pull here Le...

Page 38: ...r only it has no effect on the operation of the printer 7 Reinstall the tray Loading letterhead Letterhead must be loaded differently depending on what options you have installed on your printer Without a finisher installed For simplex single sided printing on letterhead place the printed side face down as shown ...

Page 39: ...nting See Paper Loading for more information With a finisher installed For simplex single sided printing on letterhead place the printed side face down as shown For duplex printing on letterhead place the printed side face up as shown Note The Paper Loading menu item lets you print simplex single sided jobs on letterhead or other preprinted media that has been loaded specifically for duplex printi...

Page 40: ...imensions Width 69 85 mm 2 75 in to 229 mm 9 01 in Length 127 mm 5 in to 355 6 mm 14 in Trouble free printing Load only one size of paper or envelopes at a time in the multipurpose feeder To achieve the best possible print quality use only high quality print media that is designed for use in laser printers For more guidelines on paper see Choosing print material To prevent paper jams do not add or...

Page 41: ...turn an envelope for printing and how to load letterhead paper for simplex and duplex printing If a finisher is installed it will affect how letterhead documents are loaded for duplexing See Loading letterhead for detailed instructions on loading documents printed on letterhead Note The Paper Loading menu item in the Paper Menu lets you print simplex single sided jobs on letterhead or other prepri...

Page 42: ... Pull the bar out far enough to accommodate the paper you will be using 3 Slide the paper width guide to the far right 4 Prepare the print material for loading Flex paper or fan envelopes back and forth Do not fold or crease the paper Straighten the edges on a level surface ...

Page 43: ...ch or leave fingerprints on the transparencies 5 Use the stack height limiter as a guide for stack height when loading print materials 6 Load one type of print material in the multipurpose feeder Do not mix types Click a topic for loading instructions Loading paper and transparencies Loading envelopes Loading letterhead Stack height limiter ...

Page 44: ...opes flap side down with the stamp area and flap on the left The end of the envelope with the stamp area enters the multipurpose feeder first WARNING Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Note If envelopes jam while printing try reducing the number of envelopes in the multipurpose feeder b Continu...

Page 45: ...hed a Load letterhead paper for single sided printing with the logo face up as shown b Continue with step 7 A duplex unit but no finisher attached a Load letterhead paper for duplex printing with the logo face down as shown Neither a duplex unit nor a finisher attached A duplex unit but no finisher attached A finisher but no duplex unit attached Both a duplex unit and a finisher attached ...

Page 46: ... attached a Load letterhead paper for single sided printing with the logo face up as shown b Continue with step 7 Both a duplex unit and a finisher attached a Load letterhead paper for duplex printing with the logo face down as shown b Continue with step 7 Note The Paper Loading menu item in the Paper Menu lets you print simplex single sided jobs on letterhead or other preprinted media that has be...

Page 47: ...elect the paper source size and type from your software application and select paper size and type from the printer operator panel a Make sure the Paper Size and Paper Type for the multipurpose feeder MP Feeder Size and MP Feeder Type are set to the correct value for the print material you are loading See Paper Size and Paper Type for detailed information about these settings b Press Go to return ...

Page 48: ...the multipurpose feeder 1 Remove print material from the multipurpose feeder 2 Push the metal bar straight back to collapse the multipurpose feeder to its short length position 3 Close the multipurpose feeder door ...

Page 49: ...ard the printer for short envelopes Extended to the middle position for medium length envelopes Fully open extended to its full length for long envelopes WARNING Do not place objects on the envelope feeder Avoid pressing down on it or applying excessive force 2 Lift the envelope weight back toward the printer It stays in place ...

Page 50: ...on a level surface Press down the corners to flatten them Fan the envelopes This prevents the edges of the envelopes from sticking together and helps them feed properly Note When you load envelopes do not exceed the maximum stack height of 64 7 mm 2 55 in The envelope feeder holds a maximum of 85 envelopes 75 g m2 20 lb bond ...

Page 51: ...the top of the stack WARNING Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer See Choosing envelopes for more information Note Do not try to load more envelopes by forcing them under the envelope feeder weight This results in jams 6 Slide the envelope edge guide to the left until it lightly touches the stack...

Page 52: ...perator panel a Make sure the Paper Size for the envelope feeder Env Feeder Size is set to the correct envelope size you are loading See Paper Size for detailed information about this setting b Press Go to return to Ready Note Software settings may override operator panel settings If envelopes jam see Clearing paper jams ...

Page 53: ...3 14 Loading the 2000 sheet drawer For information on loading the optional 2000 sheet drawer refer to the 2000 Sheet Drawer User s Guide on the Lexmark PRODUCT Publications CD that came with your printer ...

Page 54: ...et to the same paper type When one tray becomes empty the printer automatically selects print material from the other tray since the printer sees the trays as linked If you use different print material in the trays each source with a different print material must have the Paper Type set to a unique value to disable the automatic linking feature If all the trays do not have the same paper type when...

Page 55: ...apacity mark on the inside of the paper tray Do not remove paper trays while print jobs are in process Flex fan and straighten the paper before loading it Fan stacks of labels or transparencies before loading them into trays or the multipurpose feeder If jams do occur using the multipurpose feeder try feeding one sheet at a time Do not load wrinkled creased damp or curled paper Do not mix paper ty...

Page 56: ...rn the printer off and unplug the printer power cord 2 Open the front doors and remove the used print cartridge WARNING Never touch the photoconductor drum on the underside of the print cartridge Use the handhold on the cartridge to avoid touching this area 3 Clean the printer 4 Install the new print cartridge and close the front door 5 Replace the fuser cleaner if you are printing special label a...

Page 57: ...e roll Refer to the documentation that comes with the charge roll for detailed installation information 1 Turn the printer off and unplug the printer power cord 2 Open the front doors and remove the print cartridge 3 Remove the old charge roll 4 Install the new charge roll 5 Reinstall the print cartridge and close the front doors 6 Plug the printer power cord into a properly grounded electrical ou...

Page 58: ...ansfer roll Refer to the documentation that comes with the transfer roll for detailed installation information 1 Turn the printer off and unplug the printer power cord 2 Open the front doors and remove the print cartridge 3 Remove the old transfer roll 4 Install the new transfer roll 5 Reinstall the print cartridge and close the front doors 6 Plug the printer power cord into a properly grounded el...

Page 59: ...stalled output options If a duplex unit is installed remove it 3 Remove the fuser cover 4 Lift up and remove the fuser cleaner 5 Open the rear access door and remove the redrive 6 Remove the old fuser assembly Note For best results use Lexmark supplies with the printer If you are in the U S or Canada call 1 800 438 2468 for information about Lexmark Authorized Supplies Dealers in your area In othe...

Page 60: ... printing If Staple Alarm is set to Continuous the printer displays the Load Staples message and continues printing 1 Open the stapler access door and remove the staple cartridge holder by pulling on the colored tab Note A partial sheet of staples will remain in the staple cartridge holder when this message appears Do not remove this sheet Install a new staple cartridge to properly feed the partia...

Page 61: ...and then Config Menu appears on the first line of the display 3 Press Menu until you see Reset Maint Cnt and then press Select Reset appears on the second line of the display 4 Press Select Resetting Maint Cnt Value appears briefly on the display and then is replaced by Config Menu on the top line and Reset Maint Cnt on the second line 5 Press Menu until you see Exit Config Menu and then press Sel...

Page 62: ...62 ...

Page 63: ...Maintenance first appears on the display The maintenance kit contains all the items necessary to replace the fuser assembly the charge roll and the transfer roll See the following table for the maintenance kit part number for your specific printer For finisher maintenance information refer to the StapleSmart Reference that came with your finisher Print cartridges Order a new print cartridge when T...

Page 64: ...ll Order part number 99A1017 Transfer roll Order part number 99A1015 Staples Staple cartridges hold 3 000 staples Use part number 11K3188 to order a pack of three staple cartridges Prebate print cartridge part number1 Average yield Print coverage approximate 12A6860 10 000 pages 5 12A6865 30 000 pages 12A6869 Label Cartridge shipped with a Label Fuser Cleaner2 30 000 pages 1 Sold at a special pric...

Page 65: ...play See the following table for the fuser assembly part number for your specific printer Description Part number Fuser assembly for T622 n 115 V 875 W 99A2405 Fuser assembly for T622 n 220 V 875 W 99A2404 Fuser assembly for T620 n 115 V 875 W 99A2402 Fuser assembly for T620 n 220 V 875 W 99A2401 ...

Page 66: ...ady to install them Do not store supplies in Temperatures greater than 43 C 110 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long period of time An environment where corrosive gases are present An environment with salty air ...

Page 67: ...e printer power switch is on The electrical outlet is not turned off by any switch or breaker Other electrical equipment plugged into the outlet is working You try turning the printer off then wait for about 10 seconds and turn the printer on This often fixes the problem Your printer driver settings are correct Note If an error message appears see Understanding printer messages ...

Page 68: ...he paper source and output bin 24x Paper Jam 27x Paper Jam 28x Paper Jam 202 Paper Jam 230 Paper Jam 201 Paper Jam 200 Paper Jam 260 Paper Jam 230 Paper Jam 250 Paper Jam Note 28x Paper Jam occurs in the finisher option only Note If a jam occurs in the multipurpose feeder you receive a 250 Paper Jam message The 260 Paper Jam is shown here for a jam in the optional envelope feeder Both types of jam...

Page 69: ...le paper jam areas 5 bin mailbox rear door Output expander rear door High capacity output stacker and finisher not shown Printer rear door Optional duplex unit rear door Upper front door Lower front door down when envelope feeder is installed Integrated tray Optional duplex unit front access cover Envelope feeder Note All illustrations in this section show the printer in its standard configuration...

Page 70: ...e printer upper and lower front doors CAUTION The rear portion of the inside of the printer is hot 2 While grasping the print cartridge by the hand grip pull the print cartridge up toward the upper front door and then pull it straight out toward you WARNING Never touch the photoconductor drum on the underside of the print cartridge Use the handhold on the cartridge to avoid touching this area Lay ...

Page 71: ...lope feeder and the printer for more information 5 Reinstall the print cartridge 6 Close the upper and lower front doors 202 Paper Jam Open Rear Door Jams that cause a 202 Paper Jam message require opening the printer rear door Note To resolve the message you must clear all paper from the paper path For instructions on clearing the jam click the area where the jam occurred Before reaching the stan...

Page 72: ...isible grasp it on both sides and gently pull it straight out If paper is still in the fuser area open the upper front door and remove the paper If the end of the paper is visible pull the paper straight out If the paper does not move immediately when you pull stop pulling Remove the print cartridge and then pull the paper out 3 Close the rear door ...

Page 73: ...73 While exiting to the standard output bin Pull the paper straight out If the paper does not move immediately when you pull stop pulling Open the upper front door and pull the paper out ...

Page 74: ...how the paper is jammed If a short piece is visible inside the duplex unit next to the inner wall grasp it and pull it out If you cannot grasp it see step 6 If only a short piece of paper is visible toward the rear of the printer do not pull it out it may be easier to access from inside the printer See 200 and 201 Paper Jam Remove Cartridge for instructions If most of the paper is visible continue...

Page 75: ... if the paper is in this position 5 Close the duplex rear door Make sure it snaps into place 6 Locate the recessed areas on each side of the duplex front access cover 7 Slowly pull the duplex front access cover straight out ...

Page 76: ... 9 Otherwise close the duplex front access cover 9 Slide out the integrated tray 10 Remove any sheets of paper lying in the duplex front access cover 11 Slide the duplex front access cover back into the duplex unit Make sure it snaps into place 12 Slide the integrated tray back into the printer Interior view of duplex unit ...

Page 77: ... using legal size paper in the trays or if you have an optional 250 sheet drawer installed with other optional drawers Between a tray the duplex unit and the integrated tray Between the envelope feeder and the printer In the 2000 sheet drawer On the incline surface of a tray or between two trays 1 Pull the paper tray halfway out of the support unit 2 Remove the paper based on how it is jammed If t...

Page 78: ...he support unit If only a short piece of the paper is visible do not pull down to remove the paper 2 Gently slide the paper tray back into the support unit 3 Pull the paper tray out of the support unit that is above the tray you just closed 4 Pull the paper either up or down If it does not pull easily one way try the other way 5 Slide the paper tray back into the support unit Note With this type o...

Page 79: ...it and the integrated tray 1 Pull the paper tray out of the support unit If only a short piece of the paper is visible do not pull down to remove the paper 2 Slowly pull the duplex front access cover straight out from the duplex unit ...

Page 80: ... of the paper in the integrated tray a Push the tray back into the printer b Open the printer upper and lower front doors c Remove the print cartridge WARNING Never touch the photoconductor drum on the underside of the print cartridge Use the handhold on the cartridge to avoid touching this area You should see the leading edge of the paper now Note The paper may be covered with unfused toner which...

Page 81: ...n the print cartridge with the slots on the print cartridge cradle Use the colored arrows inside the printer for placement Guide the print cartridge down as it snaps into place g Close the printer upper and lower front doors h Slide the paper tray all the way into the printer ...

Page 82: ... the stack of paper is neat and aligned otherwise another paper jam may occur 5 Close the door 6 Allow a few seconds for the elevator to reach the top 7 Press Go to resume printing 250 Paper Jam Check MP Feeder Slowly pull the jammed print material straight out of the multipurpose feeder Note To resolve the message you must clear all paper from the paper path Elevator down button ...

Page 83: ...e feeder feeds envelopes from the bottom of the stack the envelope on the bottom is jammed 1 Lift the envelope weight 2 Flip the envelope weight back toward the printer 3 Remove the stack of envelopes from the envelope feeder 4 Slowly pull the jammed envelope straight out toward you 5 Replace the stack of envelopes in the envelope feeder 6 Adjust the envelope edge guide 7 Lower the envelope weight...

Page 84: ... Flip the envelope weight back toward the printer 3 Remove the stack of envelopes from the envelope feeder 4 Push the envelope support to the closed position 5 Open the printer upper front door 6 Pull the envelope feeder up slightly and straight out of the printer Set it aside ...

Page 85: ... guide 12 Lower the envelope weight to the stack 27x Paper Jam Check Bin x Jams in two areas result in a 27x Paper Jam message where x represents the bin number where the jam has occurred Note To resolve the message you must clear all paper from the paper path Paper jams in output options output expander high capacity output stacker or 5 bin mailbox may be In an output option bin Between output op...

Page 86: ...t If the paper does not give immediately when you pull stop pulling Continue with the next step 2 Push the output option rear door latches in toward the center The rear door opens and drops down Note Open both rear doors if the jam occurs in a high capacity output stacker ...

Page 87: ...ble Try to pull the paper from the front of the bin If you are not successful complete the following steps 1 Push the output option rear door latches in toward the center The rear door opens and drops down 2 Repeat for the output option installed above the option where the jammed has occurred Note Open both rear doors if the jam occurs in a high capacity output stacker ...

Page 88: ... are closed Between output options 1 Push the output option rear door latches in toward the center The rear door opens and drops down 2 Repeat for the output option installed above the option where the jam has occurred Note If the jam occurs in a high capacity output stacker it may be necessary to open both of its rear doors ...

Page 89: ...Jam message where x represents specific jam areas The second line of the operator panel indicates the jam area Possible 28x Paper Jam messages include 280 Paper Jam Check Finisher 281 Paper Jam Check Finisher Note See Clearing staple jams for information about 28x Staple Jam messages 280 Paper Jam Check Finisher 1 Push the finisher rear door latches in toward the center The rear door opens and dro...

Page 90: ...sher 3 Close the rear door Make sure the latches are closed 281 Paper Jam Check Finisher 1 Lift the front edge of the finisher output bin cover until it locks into vertical position 2 Remove the stack of paper 3 Close the finisher output bin cover ...

Page 91: ...perator panel indicates the jam area Possible 28x Staple Jam messages include 282 Staple Jam Check Stapler 283 Staple Jam Check Stapler Note See Clearing paper jams for information about 28x Paper Jam messages 282 Staple Jam Check Stapler 1 Lift the front edge of the finisher output bin cover until it locks into vertical position 2 Remove the stack of paper ...

Page 92: ...am Check Stapler 1 Press the latch to open the stapler access door 2 Firmly pull the colored tab to remove the staple cartridge holder from the stapler 3 Turn the cartridge holder as shown in the illustration in step 4 staple cartridge holder stapler ...

Page 93: ...idge holder to make sure no staples are jammed in the entry throat 7 Press down on the staple guard until it snaps securely into place 8 Push the cartridge holder firmly into the stapler until the cartridge holder clicks into place 9 Close the stapler access door Priming Stapler appears on the operator panel display Priming occurs automatically to ensure the stapler is functioning properly 10 Clos...

Page 94: ... messages do not appear turn the printer off and call the Lexmark Customer Support Center Menu settings changed from the operator panel have no effect Settings in the software application the printer driver or the printer utilities are overriding the settings made from the operator panel Change the menu settings from the printer driver the printer utilities or the software application instead of t...

Page 95: ...e software application Make sure PCL SmartSwitch and PS SmartSwitch are set to On Job did not print or incorrect characters printed continued If you are using a print spooler verify that the spooler is not stalled If you print across a network or on a Macintosh computer see Network printing problems Check the printer interface from the Setup Menu Determine which host interface you are using Print ...

Page 96: ... the print material Load a paper source only when it is empty Envelope misfeeds or multiple feeds occur Remove the stack of envelopes from the envelope feeder Load one envelope feed it through the printer and then reload the stack of envelopes in the envelope feeder Page breaks in unexpected places Check the Print Timeout setting in the Setup Menu Increase the setting Job prints from the wrong pap...

Page 97: ...ture settings in the Paper Menu See Paper Type Verify that the correct print material is being used Toner smears or print comes off the page If you are printing on an uneven print surface change the Paper Weight and Paper Texture settings in the Paper Menu See Paper Type Verify that the print material is within the printer specifications See Print material specifications for more details If the pr...

Page 98: ... the handles with both hands With the cartridge arrows pointing downward shake the print cartridge back and forth Reinstall the cartridge and then press Go Streaks appear on the page The toner may be low To utilize the remaining toner remove the cartridge by gripping the handles with both hands With the cartridge arrows pointing downward shake the print cartridge back and forth Reinstall the cartr...

Page 99: ...inter the host computer and the software application Part or all of the page is printed in black Check the print cartridge to see if it is installed correctly If the charge roll has been replaced verify that it is installed correctly The job prints but the top and side margins are incorrect Make sure the Paper Size setting in the Paper Menu is correct Make sure the margins are set correctly in you...

Page 100: ...0 sheet drawer 500 sheet drawer or 2000 sheet drawer or the connection between a drawer and a duplex unit or the printer is secure Make sure the print material is loaded correctly See Loading print material for more details Duplex unit Make sure the connection between the duplex unit and the printer is secure If the duplex unit is listed on the menu settings page but print material jams when it en...

Page 101: ...rint server also called an internal network adapter or INA is securely connected to the printer system board Make sure you are using the correct cable that it is securely connected and that the network software is correctly set up Refer to the drivers CD for more details Output expander Make sure the connection between each output expander or the connection between the output expander and the prin...

Page 102: ...nd the network cable is connected Note Refer to the drivers CD for more details For Novell users Make sure the netware drv file is dated October 24 1994 or later Make sure the NT no tabs flag is included in the capture statement For Macintosh users The printer may need an optional internal print server to allow Macintosh connection Verify that the printer is set up correctly in Chooser ...

Page 103: ... utilities Visit the Lexmark Web site www lexmark com for the most current printer drivers or utilities I need to attach a serial cable to the printer If your printer is configured with a serial port or you have installed an optional interface card refer to the Setup Guide I can t find the printer escape codes Refer to the Technical Reference available on the Lexmark Web site at www lexmark com ...

Page 104: ...s possible printer problems you must resolve This topic provides a list of all printer messages explains what they mean and tells you how to clear the messages Click a letter or number at the bottom of the page to locate information about a message beginning with that character Enter PIN ___ LCD Light 1 Menu 2 Select 3 Return 4 Go 5 Stop 6 ...

Page 105: ...e bin to clear the message If you assigned the bin a name the bin name is displayed instead of the bin number Busy What this message means The printer is busy receiving processing or printing data What you can do Wait for the message to clear Press Menu to open the Job Menu and cancel the current job See also Cancel Job Canceling Job What this message means The printer is processing a request to c...

Page 106: ... specified device is either not fully connected to the printer or is experiencing a hardware failure What you can do Reestablish communication by removing the specified device and reattaching it to the printer Press Go to clear the message and continue printing If a hardware failure occurs turn the printer off and back on If the error recurs turn the printer off remove the specified device and cal...

Page 107: ...t door Install the print cartridge Defragmenting What this message means The printer is defragmenting the flash memory to reclaim storage space occupied by deleted resources What you can do Wait for the message to clear No button actions are possible while this message is displayed WARNING Do not turn the printer off while this message is displayed Delete All Jobs Go Stop What this message means T...

Page 108: ...sabled you cannot change the printer settings from the operator panel See also Disabling operator panel menus Disk Corrupted Reformat What this message means The printer has attempted a disk recovery process and cannot repair the disk The disk cannot be used unless it is reformatted What you can do Press Go All disk data will be lost when the disk is reformatted Press Stop to clear the message wit...

Page 109: ... Ready is displayed on the operator panel Enabling Menus What this message means The printer is responding to a request to make the menus available to all users What you can do Wait for the message to clear and then press Menu to view the menus from the operator panel See also Disabling operator panel menus Energy Conserve SAVED What this message means Someone has changed the Energy Conserve setti...

Page 110: ...is message means The printer is flushing corrupted print data and discarding the current print job What you can do Wait for the message to clear Formatting Disk yyy What this message means The printer is formatting the hard disk Since formatting the disk may take longer in some cases the second line may show the percent complete What you can do Wait for the message to clear WARNING Do not turn the...

Page 111: ...r memory Install more printer memory Note The messages 37 Insufficient Memory and Held Jobs may be lost alternate on the display Infrared x What this message means An infrared interface is the active communication link Insert Staple Cartridge What this message means The stapler is either not installed or not installed correctly What you can do Correctly install the staple cartridge holder to clear...

Page 112: ...evice and restart the printer Press Menu to open the Job Menu and cancel the current job See also Setup Guide What this message means The code in an internal print server is not valid The printer cannot receive and process jobs until valid code is programmed into the internal print server What you can do Download valid code to the printer internal print server No button actions are possible while ...

Page 113: ... feed slot What you can do Load a sheet of the paper specified on the second line of the display in the multipurpose feeder Press Select or Go to ignore the manual feed request and print on paper already installed in one of the input sources If the printer finds a tray that has paper of the correct type and size it feeds paper from that tray If the printer cannot find a tray with the correct paper...

Page 114: ...ally clears the message and continues printing the job Press Menu to open the Job Menu and cancel the current job LocalTalk x What this message means A LocalTalk interface is the active communication link Maintenance What this message means The printer requires replacement of routine maintenance items to maintain top performance and to avoid print quality and paper feed problems What you can do Re...

Page 115: ...ng reset What you can do Wait for the message to clear Network x What this message means A network interface is the active communication link Network x y What this message means A network interface is the active communication link where x represents the active communication link and y represents the channel No Jobs Found Retry What this message means The four digit personal identification number P...

Page 116: ...means A parallel interface is the active communication link Performing Self Test What this message means The printer is running the series of start up tests it performs after it is turned on What you can do Wait for the message to clear Power Saver What this message means The printer is ready to receive and process data It is reducing its electricity consumption while idle If the printer remains i...

Page 117: ... again Make sure staples are loaded and there is no jam in the stapler Make sure paper is loaded in the tray specified in the Staple Prime Source menu item Press Return or Stop to cancel priming Priming Stapler What this message means The printer is preparing the stapler to staple print jobs The printer tests the stapler several times before returning to the Ready state What you can do Wait for th...

Page 118: ...e to clear Printing Font List What this message means The printer is processing or printing a list of all available fonts for the specified printer language What you can do Wait for the message to clear Printing Job Accounting Stat What this message means The printer is processing or printing all job accounting statistics stored on the hard disk What you can do Wait for the message to clear Printi...

Page 119: ...ter is programming new system code What you can do Wait for the message to clear and the printer to reset WARNING Do not turn the printer off while this message is displayed Program Flash What this message means The printer is storing resources such as fonts or macros in flash memory What you can do Wait for the message to clear WARNING Do not turn the printer off while this message is displayed P...

Page 120: ...t this message means The printer is sending one or more held jobs to print What you can do Wait for the message to clear Ready What this message means The printer is ready to receive and process print jobs What you can do Send a job to print Ready Hex What this message means The printer is in Hex Trace mode and is ready to receive and process print jobs What you can do Send a job to print All data...

Page 121: ...f a hardware failure occurs turn the printer off and back on If the error recurs turn the printer off remove the specified device and call for service Remove Paper specified bin What this message means The specified output bin or bins is full What you can do Remove the stack of paper from the specified bin s to clear the message Res Reduced What this message means The printer is reducing the resol...

Page 122: ...to clear Resetting Maint Cnt Value What this message means The printer is resetting the counter that tracks wear on the fuser What you can do Wait for the message to clear Restore Held Jobs Go Stop What this message means The printer detects Print and Hold jobs stored on the hard disk during a power on cycle or a printer reset What you can do Press Go All Print and Hold jobs on the hard disk are r...

Page 123: ...o clear Restoring Held Jobs What this message means The printer is restoring held jobs from the hard disk What you can do Wait for the message to clear No button actions are possible while this message is displayed Serial x What this message means A serial interface is the active communication link Staples Empty What this message means The stapler is out of staples or the stapler is not installed ...

Page 124: ... also Replacing the staple cartridge Std Bin Full What this message means The standard output bin is full What you can do Remove the stack of paper in the bin to clear the message Toner Low What this message means The print cartridge is low on toner What you can do To utilize the remaining toner remove the cartridge by gripping the handles with both hands With the cartridge arrows pointing downwar...

Page 125: ...paper to the tray to clear the message Tray x Missing What this message means The specified tray is either missing or not fully inserted into the printer What you can do Insert the tray completely into the printer USB x What this message means The printer is processing data through the specified USB port Waiting What this message means The printer has received a page of data to print but is waitin...

Page 126: ...u must clear paper from the entire paper path What you can do Clear the paper path See also Clearing paper jams 31 Defective Print Cartridge What this message means A defective print cartridge is installed What you can do Remove the print cartridge and install a new one 32 Unsupported Print Cartridge What this message means An unsupported print cartridge is installed What you can do Remove the pri...

Page 127: ...pen the Job Menu and cancel the current job 35 Res Save Off Deficient Memory What this message means The printer lacks the memory needed to enable Resource Save This message usually indicates too much memory is allocated for one or more of the printer link buffers What you can do Press Go to disable Resource Save and continue printing To enable Resource Save after you get this message Make sure th...

Page 128: ... and continue the current print job The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job To avoid this error in the future Delete fonts macros and other data in printer memory Install additional printer memory Note The messages 37 Insufficient Memory and Held Jobs may be lost alternate on the display 38 Me...

Page 129: ...cs on the page and deleting unnecessary downloaded fonts or macros Set Page Protect to On in the Setup Menu Install additional printer memory 51 Defective Flash What this message means The printer detects defective flash memory What you can do Press Go to clear the message and continue printing You must install different flash memory before you can download any resources to flash 52 Flash Full Wha...

Page 130: ... you are using the appropriate cable Press Go to clear the message and continue printing The job may not print correctly Press Menu to open the Job Menu and reset the printer What these messages mean The printer cannot establish communications with an installed network port What you can do Press Go to clear the message and continue printing The job may not print correctly Program new firmware for ...

Page 131: ...g the printer and the computer is securely attached and that the cable is not defective Reset the printer 55 Insufficient Fax Buffer What this message means The buffer used to process data is too full to receive an incoming fax This has broken the connection between the printer and the sending fax machine The printer will not accept additional fax data until sufficient fax buffer space is made ava...

Page 132: ... Parallel Menu is not set to Disabled 58 Too Many Bins Attached What this message means Too many output bins are installed on the printer An unsupported configuration of output bins is installed on the printer What you can do Turn off and unplug the printer Remove or reconfigure the output bins Plug in the printer and turn it on 58 Too Many Disks Installed What this message means Too many hard dis...

Page 133: ...nstalled on the printer What you can do Turn off and unplug the printer Remove the additional drawers Plug in the printer and turn it on 59 Incompatible device What this message means The printer detects that an incompatible device is installed What you can do Remove the specified device 61 Defective Disk What this message means The printer detects a defective hard disk What you can do Press Go to...

Page 134: ...inting Format the disk before performing any disk operations To format the disk select Format Disk from the Utilities Menu If the error message remains the hard disk may be defective and require replacing Install a new hard disk and format it 70 79 message What these messages mean Messages labeled 70 79 identify problems related to the internal print server What you can do Refer to the drivers CD ...

Page 135: ...the cartridge by gripping the handles with both hands With the cartridge arrows pointing downward shake the print cartridge back and forth Reinstall the cartridge and then press Go Press Go to clear the message and continue printing You may notice reduced print quality Replace the print cartridge See also Replacing the print cartridge 900 999 Service message What these messages mean Messages label...

Page 136: ...up Print Fonts Print Directory Factory Defaults Format Flash Defragment Flash Format Disk Job Acct Stat Hex Trace Setup Menu Printer Language Power Saver Resource Save Download Target Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Display Language Alarm Control Toner Alarm Staple Alarm Job Accounting PCL Emul Menu Font Source Font Name Point Size Pitch Symbol Set Orientation Li...

Page 137: ...ify whether to include application generated blank pages as part of your printed output Values Blank Pages Multipage Print Collation Multipage View Copies Offset Pages Duplex Separator Sheets Duplex Bind Separator Source Multipage Border Staple Job Multipage Order Staple Prime Src Do Not Print Does not print application generated blank pages as part of your job Print Prints application generated b...

Page 138: ... set duplexing as the default for all print jobs Select Duplex from the printer driver to duplex only specific jobs Values See also Duplex Bind Off Prints each page of a job the number of times specified by the Copies menu item For example if you set Copies to 2 and send three pages to print the printer prints page 1 page 1 page 2 page 2 page 3 page 3 On Prints entire job the number of times speci...

Page 139: ...ositioning of multiple page images when using Multipage Print The positioning depends on the number of images and whether the images are portrait or landscape in orientation Values Long Edge Assumes binding along the long end of the page left edge for portrait orientation and top edge for landscape orientation Short Edge Assumes binding along the short edge of the page top edge for portrait orient...

Page 140: ... of a print job making it easier to separate the documents stacked in the output bin Off Prints 1 page image per side 6 Up Prints 6 page images per side 2 Up Prints 2 page images per side 9 Up Prints 9 page images per side 3 Up Prints 3 page images per side 12 Up Prints 12 page images per side 4 Up Prints 4 page images per side 16 Up Prints 16 page images per side Auto Lets the printer choose betw...

Page 141: ...es not insert separator sheets Between Copies Inserts a blank sheet between each copy of a job If Collation is Off a blank page is inserted between each set of printed pages all page 1 s all page 2 s and so on If Collation is On a blank page is inserted between each collated copy of the job Between Jobs Inserts a blank sheet between jobs Between Pages Inserts a blank sheet between each page of a j...

Page 142: ...the paper source you want the printer to use when the Prime Stapler is selected from the Job Menu Values Note Staple Prime Source is displayed only when a finisher is installed See also Prime Stapler Off Does not staple print jobs On Staples each multi page print job sent to the printer Tray x Tray 1 Selects paper from the specified tray MP Feeder Selects paper from the multipurpose feeder Manual ...

Page 143: ...d Port PS SmartSwitch Job Buffering Transmit Delay Max Baud Rate Window Size NPA Mode Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the Infrared Buffer size recommended setting 5K to maximum size allowed User specifies the Infrared Buffer size The maximum size setting depends...

Page 144: ...er is automatically set during a power on reset However if your printer is situated in a bright or highly reflective environment you may experience intermittent communication problems If you do select a lower baud for the infrared connection Disabled Disables the infrared port and all other menu items in the Infrared Menu IR Option x Activates the specified infrared port Off Does not buffer print ...

Page 145: ...On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately On Printer examines the data on the infrared interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the ...

Page 146: ...rinter sets the Transmit Delay value during a power on reset to maximize link performance recommended None No delay is imposed by the printer However not all host computers can communicate without some transmission delays 1 15 User selects a Transmit Delay value between 1 and 15 seconds If you have trouble printing using the infrared port selecting a high Transmit Delay value such as 15 may resolv...

Page 147: ...the printer is in Hex Trace mode Press Menu to open the Job Menu Select a menu item for more details Cancel Job Purpose To cancel the current print job Note Cancel Job is only displayed if the printer is processing a job or has a job in printer memory Cancel Job Prime Stapler Confidential Job Reset Active Bin Held Jobs Reset Printer Print Buffer ...

Page 148: ...your user name and PIN Delete A Job Deletes the specified confidential job Press Menu to scroll through the list of confidential jobs associated with your user name and PIN Press Select to delete a specific job Copies Determines the number of copies printed for each confidential job Press Menu to scroll through the list of confidential jobs associated with your user name and PIN Press Select to sp...

Page 149: ...red Priming Stapler is displayed and the printer tests the stapler several times before returning to the Ready state Note Prime Stapler is only displayed if a finisher is installed Reset Active Bin Purpose To define the active bin as the start bin the first bin to receive printed output in a set of linked bins Reset Printer Purpose To reset the printer to the user default value for each menu item ...

Page 150: ...Changing the Job Buffering menu item automatically resets the printer LocalTalk Addr Purpose To identify the LocalTalk Node number assigned to the printer This menu item cannot be modified through the operator panel Job Buffering LocalTalk Zone LocalTalk Addr NPA Hosts LocalTalk Buffer NPA Mode LocalTalk Name PCL SmartSwitch LocalTalk Port PS SmartSwitch Off Does not buffer the print job to the ha...

Page 151: ...through the operator panel Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates LocalTalk Buffer size recommended 6K to maximum size allowed User specifies the LocalTalk Buffer size The maximum size depends on the amount of memory in your printer the size of the other link buffers a...

Page 152: ...hen a print job received through the LocalTalk port requires it regardless of the default printer language Values See also PS SmartSwitch Printer Language 1 10 2 On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately On Printer e...

Page 153: ...age Values See also PCL SmartSwitch Printer Language On Printer examines data on the LocalTalk interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwi...

Page 154: ...fault settings Job Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer Job Buffering MAC Binary PS Network Buffer Network x Setup NPA Mode PCL SmartSwitch PS SmartSwitch Off Does not buffer jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs only if th...

Page 155: ...ter processes raw binary PostScript print jobs from computers using the Macintosh operating system Note This setting often causes Windows print jobs to fail Off Printer filters PostScript print jobs using standard protocol Auto Printer processes print jobs from computers using either Windows or Macintosh operating systems Auto Printer automatically calculates the Network Buffer size recommended se...

Page 156: ...rinter performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately On Printer examines data on the network interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming ...

Page 157: ...157 See also PCL SmartSwitch Printer Language ...

Page 158: ...r defined name is available it is displayed instead of Custom x Bin The name is truncated to 14 characters If two or more bins share the same name the name only appears once in the Assign Type Bin value list Assign Type Bin Paper Loading Configure Bins Paper Size Configure MP Paper Source Custom Types Paper Texture Envelope Enhance Paper Type Output Bin Paper Weight Overflow Bin Substitute Size Un...

Page 159: ...bin designated for that user until it is full and then sends jobs to the designated overflow bin Link Optional Links all optional output bins as though they were one large bin while leaving the standard bin individually addressable Type Assignment Sends each job to the output bin specified for that paper type Cassette Printer treats the multipurpose feeder like any other paper tray If a print job ...

Page 160: ...nvelopes If the quality of print is acceptable leave Envelope Enhance set to Off If envelopes crease or wrinkle select On Output Bin Purpose To specify the default bin for printed material Values Note If a user defined name is available it is displayed instead of Bin x The name is truncated to 14 characters If two or more bins share the same name the name only appears once in the Output Bin value ...

Page 161: ...is displayed instead of Custom x Loading The name is truncated to 14 characters See also Loading print material Standard Bin Bin x Card Stock Load Colored Loading Ltrhead Loading Bond Loading Labels Loading Custom x Loading Preprint Loading Duplex Notifies the printer that the specified paper type is loaded properly for duplex printing If the printer receives a single sided job using that paper ty...

Page 162: ...ype menu items are correctly set the trays are automatically linked When one paper source is empty paper automatically feeds from the next linked source Tray x Size Manual Pap Size Env Feeder Size MP Feeder Size Manual Env Size Letter A3 B4 10 Envelope Folio Legal A4 B5 DL Envelope Statement Executive A5 11x17 C5 Envelope 7 3 4 Envelope Universal Select Universal when you load paper that doesn t m...

Page 163: ... Weight menu items You may need to change those menu items to optimize print quality for your specific paper See also Paper Type Paper Weight Paper Type Purpose To identify the type of paper installed in each paper source Values First select a paper source Then select a value Plain Texture Preprint Texture Labels Texture Ltrhead Texture Card Stock Text Colored Texture Bond Texture Trnsprncy Text C...

Page 164: ...aper are automatically linked by the printer if you have set the Paper Size and the Paper Type to the correct values See also Custom Types Paper Weight Purpose To identify the relative weight of the paper loaded in a specific source and ensure that the toner adheres properly to the printed page Values First select a paper type Then select a value Note If a user defined name is available it is disp...

Page 165: ...er prompts the user to load the requested paper size Letter A4 Prints A4 size jobs on letter size paper if only letter size paper is loaded and prints letter size jobs on A4 size paper if only A4 size paper is loaded Statement A5 Prints A5 size jobs on statement size paper if only statement size paper is loaded and prints statement size jobs on A5 paper if only A5 paper is loaded All Listed Substi...

Page 166: ... the factory default settings A4 Width Purpose To select the width of the logical page for A4 size paper Values A4 Width Orientation Auto CR after LF Pitch Auto LF after CR Point Size Font Name Symbol Set Font Source Tray Renumber Lines per Page 198 mm Makes the logical page compatible with the Hewlett Packard LaserJet 5 Printer 203 mm Makes the logical page wide enough to print eighty 10 pitch ch...

Page 167: ...cified font source Values The font name and font ID for all fonts in the selected font source are displayed The font source abbreviation is R for resident F for flash K for disk and D for download See also Font Source Off Printer does not perform a carriage return after a line feed control command On Printer performs a carriage return after a line feed control command Off Printer does not perform ...

Page 168: ...e Paper Size and Orientation menu items Select the correct Paper Size and Orientation before changing Lines per Page See also Orientation Paper Size Resident Displays all fonts resident in printer RAM when the printer ships from the factory Download Displays all fonts downloaded to printer RAM Flash Displays all fonts stored in flash memory Disk Displays all fonts stored on the printer hard disk A...

Page 169: ... changed Note Pitch is only displayed for fixed or monospaced fonts Point Size Purpose To change the point size for scalable typographic fonts Values Point size refers to the height of the characters in the font One point equals approximately 1 72 of an inch You can select point sizes from 1 to 1008 in increments of 0 25 points Note Point Size is only displayed for typographic fonts Portrait Print...

Page 170: ...r applications that use different source assignments for the paper trays First select a paper source Then select a value Note Refer to the Technical Reference for more information about assigning source numbers 10U PC 8 country specific 12U PC 850 country specific Assign Tray x Assign Env Feeder Assign Man Env Assign MP Feeder Assign Man Paper Off Printer uses factory default paper source assignme...

Page 171: ...te Values marked by an asterisk are the factory default settings Advanced Status Purpose To enable bidirectional communication through the parallel port Values Advanced Status Parallel Mode 1 Honor Init Parallel Mode 2 Job Buffering PCL SmartSwitch NPA Mode PS SmartSwitch Parallel Buffer Protocol Off Disables parallel port negotiation On Enables bidirectional communication through the parallel int...

Page 172: ...rocessing required for bidirectional communication following the conventions defined in the Network Printing Alliance NPA Protocol Values Note Changing this menu item automatically resets the printer Off Printer does not honor hardware initialization requests from the computer On Printer honors hardware initialization requests from the computer Off Does not buffer print jobs to the hard disk On Bu...

Page 173: ...led Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the Parallel Buffer size recommended setting 3K to maximum size allowed User specifies the Parallel Buffer size The maximum size depends on the amount of memory in your printer the size of the other link buffers and whether Resource Sa...

Page 174: ...face and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off On Printer examines data on the parallel interface and selects PostScript emulation if the ...

Page 175: ...175 See also Technical Reference ...

Page 176: ...isk is installed is neither defective nor Read Write or Write protected and Job Buffer Size is not set to 100 Print PS Error Purpose To print a page defining the PostScript emulation error when an error occurs Values Font Priority Print PS Error Resident Printer searches printer memory for the requested font before searching flash memory or hard disk Flash Disk Printer searches the hard disk and f...

Page 177: ...ting at 300 and 600 dots per inch dpi in PostScript emulation Values PQET Purpose To improve the quality of text and make characters appear smoother when Print Resolution is set to 300 dots per inch dpi Values PictureGrade Print Resolution PQET Toner Darkness On Uses modified screening parameters to improve print quality of graphics Off Uses standard screening parameters Off Does not alter quality...

Page 178: ...r grayscale images Select 10 for very bold text Select a value less than 8 to conserve toner On the operator panel display a vertical bar indicates the factory default value An arrow symbol V indicates a user default value 300 dpi Offers a lower resolution printing option when memory is at a premium 600 dpi Produces high quality output for print jobs that are mostly text 1200 Image Q Uses line scr...

Page 179: ... marked with an asterisk are the factory default settings Baud Purpose To specify the rate at which data can be received through the serial port Values See also Technical Reference Baud PS SmartSwitch Data Bits Robust XON Honor DSR RS 232 RS 422 Job Buffering RS 422 Polarity NPA Mode Serial Buffer Parity Serial Protocol PCL SmartSwitch 1200 57600 2400 115200 4800 138200 9600 172800 19200 230400 38...

Page 180: ...oise can cause stray characters to print Select On to prevent stray characters from printing Note Honor DSR can be used only by ports configured for RS 232 Job Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer 7 8 Off All data received by the serial port is treated as valid data On ...

Page 181: ...ob received through the serial port requires it regardless of the default printer language Values On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately Even Odd None Ignore On Printer examines data on the serial interface and se...

Page 182: ... 232 RS 422 Purpose To specify the type of serial communication Values Note Selecting RS 422 automatically sets Serial Protocol to XON XOFF On Printer examines data on the serial interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is...

Page 183: ...e connection to a host computer negative terminal without changing the physical cable Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the Serial Buffer size recommended setting 3K to maximum size allowed User specifies the Serial Buffer size The maximum size depends on the amou...

Page 184: ...aking values for the serial interface Values See also Technical Reference DTR Hardware handshaking DTR DSR Hardware handshaking XON XOFF Software handshaking XON XOFF DTR Combined hardware and software handshaking XON XOFF DTRDSR Combined hardware and software handshaking ...

Page 185: ...whether the printer sounds an alarm when the printer requires operator intervention Values Alarm Control Power Saver Auto Continue Print Timeout Display Language Printer Language Download Target Resource Save Jam Recovery Staple Alarm Job Accounting Toner Alarm Page Protect Wait Timeout Off Printer does not sound an alarm Single Printer sounds three quick beeps Continuous Printer repeats three bee...

Page 186: ...lash memory or on the hard disk even when the printer is turned off Use MarkVision to download resources to the printer Disabled Printer does not resume printing until someone clears the error message 5 255 Printer waits the specified amount of time and then automatically resumes printing This timeout value also applies if the menus are displayed and the printer is offline for the specified period...

Page 187: ... successfully print a page that may otherwise generate Complex Page errors Values If after selecting On you still cannot print the page you may also have to reduce the size and number of fonts on the page or increase the installed printer memory For most print jobs you do not need to select On When On is selected printing may be slower On Printer reprints jammed pages Off Printer does not reprint ...

Page 188: ...0 minutes if you want a balance between energy consumption and a shorter warm up period If the Disabled value is not available from the Power Saver menu item see Disabling Power Saver for more information Print Timeout Purpose To specify the amount of time in seconds the printer waits before printing the last page of a print job that does not end with a command to print the page The print timeout ...

Page 189: ...aples Values PCL Emulation PCL emulation compatible with Hewlett Packard printers PS Emulation PostScript emulation compatible with Adobe PostScript language Off Printer retains downloaded resources only until memory is needed It then deletes those resources associated with the inactive printer language On Printer retains all downloaded resources for all printer languages during language changes a...

Page 190: ... no effect on PCL emulation print jobs Off An error message is displayed until someone replaces the print cartridge If an Auto Continue value is selected from the Setup Menu the printer resumes printing after the specified timeout value Single Printer stops printing displays an error message and sounds three quick beeps Continuous Printer stops printing displays an error message and repeats three ...

Page 191: ...n resources are deleted from flash memory Values WARNING Do not turn off the printer while the flash is defragmenting Defragment Flash Job Acct Stat Factory Defaults Print Directory Format Disk Print Fonts Format Flash Print Menus Hex Trace Print Net x Setup Yes Printer transfers all resources stored in flash memory to printer memory and then reformats the flash memory option When the format opera...

Page 192: ...el Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu and USB Menu All downloaded resources fonts macros and symbol sets in printer memory RAM are deleted Resources residing in flash memory or on the hard disk are unaffected Do Not Restore User defined settings remain Yes Deletes any data stored on the hard disk and prepares the device to receive new resources No Cancels the request to for...

Page 193: ...ory Purpose To print a list of all the resources stored in flash memory or on the hard disk Note Print Directory is available only when either a nondefective flash or disk is installed and formatted and Job Buffer Size is not set to 100 See also Technical Reference Print Fonts Purpose To print a sample of all the fonts available for the selected printer language Values Print Prints all statistics ...

Page 194: ...stalled options the amount of installed printer memory and the status of printer supplies Print Net x Setup Purpose To print information relating to the internal print server and the network settings defined by the Network x Setup menu item in the Network Menu See also Network x Setup ...

Page 195: ...bs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer MAC Binary PS Purpose To configure the printer to process Macintosh binary PostScript print jobs Job Buffering MAC Binary PS NPA Mode PCL SmartSwitch PS SmartSwitch USB Buffer Off Does not buffer print jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffer...

Page 196: ...perating system Note This setting often causes Windows print jobs to fail Off Printer filters PostScript print jobs using standard protocol Auto Printer accepts print jobs from computers using either Windows or Macintosh operating systems On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the ...

Page 197: ...f Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off Disabled Job buffering is disabled Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the USB Buffer s...

Page 198: ...erial from any option before removing it from the printer To remove any input option you must first remove the printer and any options installed above it Remove all options individually never attempt to remove two or more options at once For more information click a topic Removing an output option Removing the envelope feeder Removing a paper tray or duplex unit Removing printer or flash memory Re...

Page 199: ...e removing a finisher skip to step 4 You must attach the top cover to the printer or topmost output option when you finish removing output options In addition it may be necessary to remove the paper bail from the top cover depending on the type of output option to which it is attached Refer to the Setup Guide for more information 2 Detach the output expander tray If you are removing a 5 bin mailbo...

Page 200: ...plastic bracket on the bottom of the output option Refer to the Setup Guide when you are ready to reattach the paper bail to an output option 4 Carefully lift the option straight up until it is completely disconnected from the option below it or from the printer Set it aside WARNING The edges of the mounting brackets could damage tabletops or fabrics 5 Refer to the Setup Guide when you are ready t...

Page 201: ...ope feeder 1 Remove envelopes from the envelope feeder 2 Push the envelope support to the closed position 3 Open the printer upper front door 4 ull the envelope feeder up slightly and straight out of the printer Set it aside ...

Page 202: ...up Guide when you are ready to reattach options Removing a paper tray or duplex unit 1 Ask someone to help you lift the printer by the handholds and set it aside CAUTION Make sure your fingers are not under the printer when you set it down Handhold ...

Page 203: ...ions Removing printer or flash memory If necessary refer to the Setup Guide for instructions on accessing the printer system board 1 Locate the memory option you want to remove WARNING Electronic components are easily damaged by static electricity Touch something metal on the printer before you touch the memory option 2 Push out on the latches at each end of the connector Latch ...

Page 204: ...nstructions on accessing the printer system board WARNING Electronic components are easily damaged by static electricity Touch something metal on the printer before you touch the card 1 Locate the option you want to remove 2 Loosen and remove the two screws over and under the slot Gently pull the card out of the connector on the system board 3 Place the option card in its original packaging If you...

Page 205: ... Config Menu is displayed 4 Press Menu until you see Energy Conserve and then press Select 5 Press Menu until you see Off and then press Select Energy Conserve SAVED briefly appears and then Config Menu is displayed 6 Press Menu until you see Exit Config Menu and then press Select Activating Menu Changes briefly appears followed by Performing Self Test The printer then displays the Ready message N...

Page 206: ... 418 mm 16 5 in Depth 513 mm 20 2 in Weight2 with drawer3 20 4 kg 45 lb 23 6 kg 52 lb 3 1 Includes printer and optional 500 sheet drawer 2 Includes print cartridge 3 Includes printer and optional 500 sheet drawer Maximum duty cycle T620 and T622 T622 n T620 and T622 T620 n Up to 200 000 pages per month Up to 130 000 pages per month ...

Page 207: ...207 Notices Edition notice Trademarks Safety information Cautions and warnings Electronic emission notices Energy Star Laser notices ...

Page 208: ...available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products pro...

Page 209: ...professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts Your product uses a laser exercise CAUTION Use of controls or adjustments or performance of procedures other than thos...

Page 210: ...hority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Industry Canada Compliance Statement This Class A digital apparatus meet...

Page 211: ...ice representative for additional suggestions The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interfe...

Page 212: ...ating in this program introduce personal computers printers monitors or fax machines that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is proud to be a participant in this program As an Energy Star Partner Lexmark International Inc has determined that this product meets the Energy Star guidelines for energy efficiency Laser notices Laser...

Page 213: ...b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition ...

Page 214: ...214 ...

Page 215: ...g operator panel menus 14 disk See hard disk Display Language Setup Menu 186 Download Target Setup Menu 186 downloaded resources printing 193 Resource Save 189 storing 186 duplex binding 139 enabling 138 Duplex Finishing Menu 138 Duplex Bind Finishing Menu 139 E Envelope Enhance Paper Menu 160 envelope feeder setting paper source size type 52 envelopes choosing 25 clearing jams 83 loading envelope...

Page 216: ...147 Confidential Job 148 Held Jobs 148 Prime Stapler 149 Print Buffer 149 Reset Active Bin 149 Reset Printer 149 L label fuser cleaner 64 labels guidelines 25 printer maintenance 26 laser notices 212 letterhead 23 choosing 23 loading multipurpose feeder 45 paper tray 38 Lines per Page PCL Emul Menu 168 linking trays 54 loading print material card stock 37 envelopes envelope feeder 49 multipurpose ...

Page 217: ...Insert Tray x 112 Install device or Cancel Job 112 Insufficient Fax Buffer 131 Invalid Network x Code 112 Invalid Standard Network Code 112 Leave Job in Finisher 113 Load Manual 113 Load Staples 113 Load Tray x 114 LocalTalk x 114 Maintenance 114 Menus Disabled 114 Network x 115 Network x y 115 Network Card Busy 115 No Jobs Found Retry 115 Not Ready 116 Overflow Bin Full 116 Parallel x 116 Perform...

Page 218: ...Paper Type 163 Paper Weight 164 Substitute Size 165 Universal Setup 165 Paper Size Paper Menu 162 paper size window 38 Paper Source Paper Menu 162 Paper Texture Paper Menu 163 paper tray length guide 37 width guide 37 Paper Type Paper Menu 163 Paper Weight Paper Menu 164 paper width guide 37 paper specifying custom type 159 if requested size not loaded 165 preprinted forms 161 size 162 source 162 ...

Page 219: ...dware statistics 194 printing folio 20 statement 20 problem solving paper jams 68 printer settings 10 unresponsive printer 67 Protocol Parallel Menu 174 PS emulation See PostScript emulation PS SmartSwitch Infrared Menu 145 LocalTalk Menu 153 Network Menu 156 Parallel Menu 174 Serial Menu 182 USB Menu 197 PS SmartSwitch setting See also printer language 189 infrared port 145 LocalTalk port 153 net...

Page 220: ...nsfer roll 64 Symbol Set PCL Emul Menu 170 T test printing Hex Trace mode 193 menus page 194 timeout print 188 wait 190 Toner Alarm Setup Menu 190 Toner Darkness Quality Menu 178 transfer roll ordering 64 replacing 58 Transmit Delay Infrared Menu 146 transparencies loading multipurpose feeder 44 paper tray 37 tray linking 54 Tray Renumber PCL Emul Menu 170 troubleshooting paper jams 68 printer set...

Page 221: ...exmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2001 Lexmark International Inc 740 West New Circle Road Lexington Kentucky 40550 ...

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