Lexmark MX320 Series, User Manual

Page: 73 / 146

Tray linking does not work
Action Yes No
Step 1
a
Check if the trays contain paper of the same size and paper
type.
b
Check if the paper guides are positioned correctly.
c
Print the document.
Do the trays link correctly?
The problem is
solved. Go to step 2.
Step 2
a
From the control panel, navigate to:
> Settings > > Paper > > Tray Configuration >
b
Set the paper size and paper type to match the paper loaded
in the linked trays.
c
Print the document.
Do the trays link correctly?
The problem is
solved. Contact customer
support .
Paper frequently jams
Action Yes No
Step 1
a
Pull out the tray.
b
Check if the paper is loaded correctly.
Notes:
•
Make sure that the paper guides are positioned correctly.
•
Make sure that the stack height is below the maximum
paper fill indicator.
•
Make sure to print on recommended paper size and type.
c
Insert the tray.
d
Print the document.
Do paper jams still occur frequently?
Go to step 2. The problem is
solved.
Step 2
a
Load paper from a fresh package.
b
Print the document.
Do paper jams still occur frequently?
Contact customer
support .
The problem is
solved.
Troubleshooting 73