Lexmark E360D series, Service Manual

Page: 35 / 166

Diagnostics information
2-9
4513-420, -430
Cartridge error messages
Paper jam error codes (200-series)
Note: The Event log (See “Event log” on page 3-14 ) will list any of these errors that have occurred.
Repeating jams or jam messages can be caused by any of the following:
•
Faulty/contaminated pick solenoids or worn cams of the solenoids.
•
Faulty/contaminated flags or springs.
•
Debris in the paper path.
•
Media not of the specified length.
Error Description
31 Defective cartridge
32 Unsupported print cartridge
33 Invalid refill
Paper jam error codes (200-series)
Error Description
200.00 Paper jam around input sensor.
200.01 Classic input jam. The media is too long over the input sensor. Possible causes include multi-sheet feed, tray
size sensing problem, and media slippage.
200.02 The main input sensor never became uncovered from the sheet ahead.
200.03 The video never started on the page at the input sensor within two inches after hitting the input sensor
200.04 The media at the input sensor before interrupt occurred – not enough time elapsed since the printhead started
to expect the printhead mirror motor lock. Possible causes include bouncy sensor or exceptionally fast pick –
perhaps due to media pre-staged in the source tray.
200.06 Imaged page not expected page (bouncy passthru sensor)
200.08 Media reached the input sensor before the EP was ready
200.09 Transfer servo never started
200.12 Media detected at manual feeder sensor when not expected. Possible causes include user insert of media
when motor is running or pre-staged media in the tray.
200.13 The input sensor is covered when the media is not expected (media in machine during warm-up)
200.14 Trailing edge cleared manual feed, but did not successfully debounce the sensor. Potential causes are a small
gap or a bouncy manual feed sensor.
200.15 UNRECOVERABLE NO GAP JAM. Engine detected no gap at the manual feeder sensor, attempted to open
the gap by stopping the feed rolls, but no trailing edge was ever seen at the input sensor.
200.16 Transport motor error detected
200.17 Took too long to ramp up transport motor
200.18 Manual feeder sensor never became uncovered from the sheet ahead.
200.19 The media never reached the input sensor, but was detected at manual feeder sensor.