Lexmark C792 Family, Service Manual

Page: 81 / 705

Diagnostic information
2-41
5062
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Print is too dark
Try one or more of the following:
•
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you
use it.
•
AVOID TEXTURED PAPER WITH ROUGH FINISHES
•
CHECK THE TONER DARKNESS
Press
to enter the Administrative menus and navigate to:
Settings > Print Settings > Toner Darkness
•
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1.
From the operator panel Paper menu, check the Paper Type setting.
2.
Before sending the job to print, specify the correct type setting from the computer:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
•
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
Print is too light
Try one or more of the following:
•
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you
use it.
•
AVOID TEXTURED PAPER WITH ROUGH FINISHES