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Service Manual
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Media damage
Additional checks—media damage
Step
Questions / actions
Yes
No
1
1. Check printer installation placement.
2. Check the installation surface for irregularities.
3. Check for missing printer foot.
Is the setup surface normal?
Go to step 2.
Correct the
installation
placement.
2
1. Check the media feed.
2. Remove the media tray assembly.
3. Properly load media in the media tray assembly.
4. Properly install the media tray assembly in the
printer.
5. Re-print the defective image.
Does the error continue?
Go to step 3.
Problem solved.
3
1. Check the media condition.
2. Load new, dry, recommended media.
3. Re-print the defective image.
Does the error continue?
Go to step 4.
Problem solved.
4
Check the transfer roll assembly for contamination and
wear.
Is the above component free of excess wear and
contamination?
Go to step 5.
Replace the ITU
assembly.
Go to
“ITU
assembly
removal” on
page 4-77
.
5
Check the alignment assembly for proper adjustment.
Go to
“Aligning the staging paper path reference
edge” on page 4-147
.
Does the problem remain?
Inspect the
machine for
obstructions in
the media path.
Replace the
alignment
assembly.
Leading edge
Trailing edge
Summary of Contents for C792 Family
Page 14: ...xiv Service Manual 5062 Go Back Previous Next ...
Page 19: ...Notices and safety information xix 5062 Go Back Previous Next ...
Page 20: ...xx Service Manual 5062 Go Back Previous Next ...
Page 40: ...1 14 Service Manual 5062 Go Back Previous Next ...
Page 212: ...2 172 Service Manual 5062 Go Back Previous Next ...
Page 468: ...4 214 Service Manual 5062 Go Back Previous Next 7 Remove the motor from the bracket ...
Page 490: ...4 236 Service Manual 5062 Go Back Previous Next 4 Flex the sides to remove the roller frame ...
Page 592: ...4 338 Service Manual 5062 Go Back Previous Next ...
Page 594: ...5 2 Service Manual 5062 Go Back Previous Next Connectors System board ...
Page 610: ...5 18 Service Manual 5062 Go Back Previous Next 5 bin mailbox system card ...
Page 612: ...5 20 Service Manual 5062 Go Back Previous Next Finisher Stacker system card HTU system card ...
Page 616: ...6 4 Service Manual 5062 Go Back Previous Next ...
Page 622: ...7 6 Service Manual 5062 Go Back Previous Next Assembly 3 Front 1 2 4 5 6 7 8 3 3 3 3 ...
Page 624: ...7 8 Service Manual 5062 Go Back Previous Next Assembly 3 1 Front continued 1 2 4 5 1 1 1 3 ...
Page 626: ...7 10 Service Manual 5062 Go Back Previous Next Assembly 4 Left 1 2 4 5 6 8 7 3 ...
Page 628: ...7 12 Service Manual 5062 Go Back Previous Next Assembly 4 1 Left continued 1 2 3 4 ...
Page 630: ...7 14 Service Manual 5062 Go Back Previous Next Assembly 5 Rear 1 2 3 6 11 8 9 12 4 7 5 13 10 ...
Page 632: ...7 16 Service Manual 5062 Go Back Previous Next Assembly 6 Optional 550 sheet tray 2 3 1 ...
Page 644: ...7 28 Service Manual 5062 Go Back Previous Next Assembly 11 Finisher stapler assembly 1 2 ...
Page 648: ...7 32 Service Manual 5062 Go Back Previous Next Assembly 13 5 bin mailbox assembly complete 1 ...
Page 654: ...7 38 Service Manual 5062 Go Back Previous Next Assembly 16 HTU complete 1 ...
Page 662: ...7 46 Service Manual 5062 Go Back Previous Next Assembly 20 HTU with hole punch complete 1 ...
Page 682: ...A 2 Service Manual 5062 Go Back Previous Next Print Quality Pages Page 1 total of five ...
Page 684: ...A 4 Service Manual 5062 Go Back Previous Next Print Quality Pages Page 3 total of five ...
Page 704: ...I 14 Service Manual 5062 Go Back Previous Next ...