Diagnostic information
2-35
5026
959.00–959.05
Engine Code Error
Invalid engine code
• POR the printer.
• If the error message persists, download the
engine code again.
• POR the printer again.
• If the error message persists, replace the
system board. See
“System board removal”
on page 4-139
.
959.20–959.28
System Failure
System board failure.
• POR the printer.
• If the error message persists, replace the
system board. See
“System board removal”
on page 4-139
.
960.00—960.99
Memory Error
Memory failure.
• POR the printer.
• If the error message persists, RAM soldered on
board is bad. Replace the system board. See
“System board removal” on page 4-139
.
961.00–961.99
Memory Failure
Memory failure.
• POR the printer.
• If the error message persists, replace the
system board. See
“System board removal”
on page 4-139
.
962.00–962.99
Memory Failure
Memory failure.
• POR the printer.
• If the error message persists, replace the
system board. See
“System board removal”
on page 4-139
.
963.00–963.99
Memory Failure
Memory failure.
• POR the printer.
• If the error message persists, replace the
system board. See
“System board removal”
on page 4-139
.
964.00–964,88
Emulation Error
Download emulation CRC error.
• POR the printer.
• If the error message persists, download code a
second time.
975.00–975.99
Network Error
Unrecognized network port.
Contact your next level of support.
976.00–976.99
Network Error
Unrecoverable software error in
network port.
Contact your next level of support.
978.00–978.99
Network Error
Bad checksum while programming
network port
Contact your next level of support.
979.00–979.99
Network Error
Flash parts failed while programming
network port.
Contact your next level of support.
980.00–980.99
<
device
>
Communications Error
Unreliable communications with
specified device.
• POR the printer.
• If the error message persists, replace the
system board. See
“System board removal”
on page 4-139
.
981.00–981.99
<
device
>
Communications Error
Protocol violation by specified device.
• POR the printer.
• If the error persists, replace the system board.
See
“System board removal” on page 4-139
.
982.00–982.12
<
device
>
Communications Error
Communications error by specified
device.
1. Turn the power off.
2. Remove, and reinstall the output option.
3. Turn the main power back on.
4. Check all output option interface connections if
the problem remains.
Error code
Description
Action
Summary of Contents for C734 series
Page 13: ...Notices and safety information xiii 5026 ...
Page 14: ...xiv Service Manual 5026 ...
Page 170: ...2 136 Service Manual 5026 ...
Page 288: ...4 72 Service Manual 5026 12 Remove the seven screws M securing the EP drive ...
Page 339: ...Repair information 4 123 5026 13 Remove the three printhead mounting screws D ...
Page 395: ...Connector locations 5 1 5026 5 Connector locations Locations ...
Page 408: ...7 2 Service Manual 5026 Assembly 1 Covers ...
Page 410: ...7 4 Service Manual 5026 Assembly 2 Front ...
Page 412: ...7 6 Service Manual 5026 Assembly 3 Right 1 2 3 4 5 6 ...
Page 414: ...7 8 Service Manual 5026 Assembly 4 Rear ...
Page 424: ...7 18 Service Manual 5026 Assembly 11 Options and features ...
Page 426: ...7 20 Service Manual 5026 ...
Page 436: ...I 10 Service Manual 5026 ...