Diagnostic information
2-21
5026
202.02
Exit sensor is made when printer tries
to print from an idle state.
Possible causes:
• Damaged paper exit sensor or
paper exit sensor flag
• Damaged fuser autoconnect
• Faulty fuser DC cable connection
• Faulty fuser
• Faulty system board
• Check for anything in the paper path that might
cause the paper to jam.
• The fuser exit sensor may not be functioning
properly. Go to
“Exit sensor service check”
on page 2-123
.
202.12
Exit sensor broke early.
Possible causes:
• Damaged paper exit sensor or
paper exit sensor flag
• Faulty fuser
• Faulty system board
The fuser exit sensor may not be functioning
properly. Go to
“Exit sensor service check” on
page 2-123
.
202.13
Exit sensor never broke.
Possible causes:
• Damaged paper exit sensor or
paper exit sensor flag
• Faulty fuser
• Faulty system board
• Faulty output bin flag
• Check exit sensor flag on fuser for proper
operation. Ensure that paper is not hanging on
the flag.
• The fuser exit sensor may not be functioning
properly. Go to
“Exit sensor service check”
on page 2-123
.
202.17
Exit sensor is made when the printer
powers up or covers are closed.
Possible causes:
• Damaged paper exit sensor or
paper exit sensor flag
• Damaged fuser autoconnect
• Faulty fuser DC cable connection
• Faulty fuser
• Faulty system board
• Check for anything in the paper path that might
cause the paper to jam.
• The fuser exit sensor may not be functioning
properly. Go to
“Exit sensor service check”
on page 2-123
.
202.21
Fuser motor stalled.
Possible causes:
• Faulty cable/connector
• Faulty fuser motor
• Faulty system board
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to
“142.xx, 906.01–906.04—Motor (fuser)
error service check” on page 2-44
.
202.31
Paper jam at exit sensor during warm-
up.
Possible causes:
• Damaged paper exit sensor or
paper exit sensor flag.
• Damaged fuser autoconnect.
• Faulty fuser DC cable connection.
• Faulty fuser.
• Faulty system board.
• Check for anything in the paper path that might
cause the paper to jam.
• The fuser exit sensor may not be functioning
properly. Go to
“Exit sensor service check”
on page 2-123
.
Error code
Description
Action
Summary of Contents for C734 series
Page 13: ...Notices and safety information xiii 5026 ...
Page 14: ...xiv Service Manual 5026 ...
Page 170: ...2 136 Service Manual 5026 ...
Page 288: ...4 72 Service Manual 5026 12 Remove the seven screws M securing the EP drive ...
Page 339: ...Repair information 4 123 5026 13 Remove the three printhead mounting screws D ...
Page 395: ...Connector locations 5 1 5026 5 Connector locations Locations ...
Page 408: ...7 2 Service Manual 5026 Assembly 1 Covers ...
Page 410: ...7 4 Service Manual 5026 Assembly 2 Front ...
Page 412: ...7 6 Service Manual 5026 Assembly 3 Right 1 2 3 4 5 6 ...
Page 414: ...7 8 Service Manual 5026 Assembly 4 Rear ...
Page 424: ...7 18 Service Manual 5026 Assembly 11 Options and features ...
Page 426: ...7 20 Service Manual 5026 ...
Page 436: ...I 10 Service Manual 5026 ...