2-32
Service Manual
5026
920.16
POST Error
Bad printhead NVRAM data.
• POR the printer.
• If the error message persists, go to
“920.16—
POST (power-on self test)—Bad printhead
NVRAM data error service check” on
page 2-105
.
920.17
POST Error
Output bin cable not connected.
• POR the printer.
• If the error message persists, go to
“920.17—
POST (power-on self test)—Output bin cable
not connected error service check” on
page 2-106
.
920.18
POST Error
Cartridge motor 3 (bottom) is not
connected.
• POR the printer.
• If the error message persists, go to
“920.18—
POST (power-on self test)—Cartridge motor
3 not connected error service check” on
page 2-107
.
920.19
POST Error
Stepper motor not connected.
• POR the printer.
• If the error message persists, go to
“920.19—
POST (power-on self test)—Transfer module
stepper motor not connected error service
check” on page 2-108
.
920.20
POST Error
Incompatible transfer module.
• POR the printer.
• If the error message persists, go to
“920.15,
920.20—POST (power-on self test)—Bad
transfer module NVRAM data error service
check” on page 2-104
.
920.21
POST Error
+24 V power supply failure.
• POR the printer.
• If the error message persists, replace the low-
voltage power supply. See
“Low-voltage
power supply (LVPS) removal” on page 4-98
.
920.22
POST Error
Fuser bubble sensor is not connected.
If the error message persists, go to
“Bubble
sensor service check” on page 2-120
.
920.23
POST Error
Duplex motor is not connected.
• POR the printer.
• If the error message persists, go to
“920.23—
POST (power-on self test)—Duplex motor
not connected error service check” on
page 2-111
.
920.25
POST Error
Bad temperature and humidity sensor.
• POR the printer.
• If the problem persists, go to
“920.03, 920.25—
Transfer Module Missing error service
check” on page 2-92
.
920.27
POST Error
Option board ID unknown.
If the error message persists, go to
“920.27,
920.28, 920.29—POST (power on self test)
service check” on page 2-112
.
920.28
POST Error
Option type unknown.
If the error message persists, go to
“920.27,
920.28, 920.29—POST (power on self test)
service check” on page 2-112
.
920.29
POST Error
Option product ID unknown.
If the error message persists, go to
“920.27,
920.28, 920.29—POST (power on self test)
service check” on page 2-112
.
Error code
Description
Action
Summary of Contents for C734 series
Page 13: ...Notices and safety information xiii 5026 ...
Page 14: ...xiv Service Manual 5026 ...
Page 170: ...2 136 Service Manual 5026 ...
Page 288: ...4 72 Service Manual 5026 12 Remove the seven screws M securing the EP drive ...
Page 339: ...Repair information 4 123 5026 13 Remove the three printhead mounting screws D ...
Page 395: ...Connector locations 5 1 5026 5 Connector locations Locations ...
Page 408: ...7 2 Service Manual 5026 Assembly 1 Covers ...
Page 410: ...7 4 Service Manual 5026 Assembly 2 Front ...
Page 412: ...7 6 Service Manual 5026 Assembly 3 Right 1 2 3 4 5 6 ...
Page 414: ...7 8 Service Manual 5026 Assembly 4 Rear ...
Page 424: ...7 18 Service Manual 5026 Assembly 11 Options and features ...
Page 426: ...7 20 Service Manual 5026 ...
Page 436: ...I 10 Service Manual 5026 ...