Lexmark C52 series, Service Manual

Page: 53 / 314

Diagnostic information
2-21
5022-xxx
37 Insufficient memory,
some held jobs were lost • The printer was unable to restore some or all of the confidential or held jobs on the hard
disk.
• Press until
Continue
appears, and then press to clear the message.
• If this message occurs again, replace the hard drive.
• If this does not fix the problem, replace the system card. See “System card removal” on
page 4-92 .
38 Memory Full
• Press until
Continue
appears, and then press to clear the message and
continue printing.
The job may not print correctly.
• Cancel the current job.
• Install additional printer memory.
• If this does not fix the problem, replace the system card. See “System card removal” on
page 4-92 .
50 PPDS font error
• Press until Continue appears, and then press to clear the message and
continue printing.
The job may not print correctly.
• Cancel the current job.
• If this does not fix the problem, replace the system card. See “System card removal” on
page 4-92 .
51 Defective flash
detected
• Press until Continue appears, and then press to clear the message and
continue printing.
• Install different flash memory before downloading any resources to flash.
• If this does not fix the problem, replace the system card. See “System card removal” on
page 4-92 .
52 Not enough free
space in flash memory
for resources
• Press until
Continue
appears, and then press to clear the message and
continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
• Delete fonts, macros, and other data stored in flash memory.
• Install a larger capacity flash memory card.
• If this does not fix the problem, replace the system card. See “System card removal” on
page 4-92 .
53 Unformatted flash
detected
• Press until
Continue
appears, and then press to clear the message and
continue printing.
• Format the flash memory before storing any resources on it. If the error message
remains, replace the flash memory.
• If this does not fix the problem, replace the system card. See “System card removal” on
page 4-92 .
54 Serial option <x>
error • Make sure the serial link is set up correctly and the appropriate cable is in use.
• Make sure the serial interface parameters (protocol, baud, parity, and data bits) are set
correctly on the printer and host computer.
• Press until Continue appears, and then press to clear the message and
continue printing.
The job may not print correctly.
• POR the printer. If this does not fix the problem, replace the PCI card.
User status and attendance messages (continued)
Error code Action