Action
Yes
No
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a
Open the Printing Preferences dialog.
b
From the Print and Hold tab, click
Use Print and Hold
, and then
click
Keep duplicate documents
.
c
Enter a PIN, and then save the changes.
d
Send the print job.
For Macintosh users
a
Save and name each job differently.
b
Send the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a
Delete some held jobs to free up printer memory.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
a
Add printer memory.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Contact
Job prints from the wrong tray or on the wrong paper
Action
Yes
No
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Go to step 2.
Load the correct
paper size and paper
type.
Troubleshoot a problem
193
Summary of Contents for C4342
Page 46: ...4 Install the ISP into its housing Set up install and configure 46 ...
Page 47: ...5 Attach the housing to the controller board shield Set up install and configure 47 ...
Page 52: ...Set up install and configure 52 ...
Page 55: ...Set up install and configure 55 ...
Page 56: ...3 Install the wireless module into its housing Set up install and configure 56 ...
Page 57: ...4 Attach the wireless module to the controller board shield Set up install and configure 57 ...
Page 123: ...2 Remove the used toner cartridge 3 Unpack the new toner cartridge Maintain the printer 123 ...
Page 124: ...4 Insert the new toner cartridge 5 Close door B Maintain the printer 124 ...
Page 125: ...Replacing the black imaging unit 1 Open door B Maintain the printer 125 ...
Page 127: ...3 Remove the toner cartridges Maintain the printer 127 ...
Page 128: ...4 Disconnect the imaging kit cable Maintain the printer 128 ...
Page 132: ...9 Insert the imaging kit Maintain the printer 132 ...
Page 134: ...Replacing the color imaging kit 1 Open door B Maintain the printer 134 ...
Page 136: ...3 Remove the toner cartridges Maintain the printer 136 ...
Page 137: ...4 Disconnect the imaging kit cable Maintain the printer 137 ...
Page 138: ...5 Remove the used imaging kit Maintain the printer 138 ...
Page 141: ...8 Insert the black imaging unit into the new imaging kit Maintain the printer 141 ...
Page 142: ...9 Insert the new imaging kit Maintain the printer 142 ...
Page 144: ...Replacing the waste toner bottle 1 Open door B Maintain the printer 144 ...