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Avoiding jams
You can avoid most paper jams by correctly loading paper and specialty media in the printer.
See the following for loading instructions:
•
Loading 500-sheet trays
•
Loading the 2000-sheet tray
•
Loading the multipurpose feeder
The following hints can help you avoid paper jams:
•
Use only recommended paper. Refer to the Card Stock & Label Guide available on our Lexmark
Web site at
www.lexmark.com
for more information about which paper provides optimum results
for your printing environment.
•
Do not remove paper trays while a job is printing. Wait for a
Load Tray <x>
or
Ready
message
before you remove the tray.
•
If you need detailed information before purchasing large quantities of customized paper, refer to
the Card Stock & Label Guide.
•
Do not load wrinkled, creased, or damp paper.
•
Never mix media types within a tray.
•
Flex, fan, and straighten paper before you load it.
•
Do not overload the trays or the multipurpose feeder. Make sure the stack height does not exceed
the maximum height indicated.
•
Push all trays firmly into the printer after loading them.
•
Make sure the guides in the trays are properly positioned for the size paper you have loaded.
•
Do not send jobs to staple, hole punch, or offset for transparencies, labels, or card stock.
•
We recommend that transparencies, labels, card stock, and envelopes not be sent to the optional
mailbox or optional finisher. These specialty media types should be sent to the standard bin.
•
If an optional finisher or mailbox is attached, make sure the printer and option are correctly
aligned. Refer to the Setup Guide for alignment instructions.
•
Make sure all cables that connect the high capacity feeder or finisher to the printer are correctly
attached. Refer to the Setup Guide for more information.
•
If a jam should occur, clear the entire paper path. See
Clearing the entire paper path
for more
information.
