Lenovo ThinkSystem ST550 Setup Manual Download Page 1

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ThinkSystem ST550
Setup Guide

Machine Types:

7X09 and 7X10

Summary of Contents for ThinkSystem ST550

Page 1: ...ThinkSystem ST550 Setup Guide Machine Types 7X09 and 7X10 ...

Page 2: ...addition be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server which can be found at http datacentersupport lenovo com warrantylookup Tenth Edition May 2020 Copyright Lenovo 2017 2020 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject ...

Page 3: ...ate 79 Install a backplane 80 Install a PCIe adapter 82 Install the serial port module 83 Install the M 2 backplane and M 2 drive 84 Install the hot swap power supply cage 88 Install the power interface board 89 Install a hot swap power supply 90 Install a front fan 95 Install the rear fan 97 Install the PCIe adapter holder 98 Install the PCIe adapter retainer 99 Install the air baffle 100 Install...

Page 4: ...ii ThinkSystem ST550 Setup Guide ...

Page 5: ...nty see https support lenovo com us en solutions ht503310 For details about your specific warranty see http datacentersupport lenovo com warrantylookup Identifying your server When you contact Lenovo for help the machine type and serial number information helps support technicians to identify your server and provide faster service The machine type and serial number are on the ID label on the front...

Page 6: ...uick access to the Lenovo Service web site for this server The Lenovo Service web site provides additional information for parts installation and replacement videos and error codes for server support The following illustration shows the QR code https support lenovo com p servers st550 Figure 3 QR code Server package contents When you receive your server verify that the shipment contains everything...

Page 7: ...ation Server form factor The ThinkSystem ST550 server is designed to support both tower and rack form factors You can change the server from tower form factor to rack form factor by installing the tower to rack conversion kit For instructions on how to install the tower to rack conversion kit refer to the documentation that comes with the conversion kit Chapter 1 Introduction 3 ...

Page 8: ...liant adapters Large system memory capacity The server supports registered DIMMs RDIMMs and load reduced DIMMs LRDIMMs For more information about the specific types and maximum amount of memory see Specifications on page 5 Integrated Trusted Platform Module TPM This integrated security chip performs cryptographic functions and stores private and public secure keys It provides the hardware support ...

Page 9: ...o four non hot swap fans and the fan 4 is the redundant fan The redundant cooling by the fan enables continued operation if one of the fans fails Some server models support one fixed power supply and some server models support a maximum of two hot swap power supplies Specifications The following information is a summary of the features and specifications of the server Depending on the model some f...

Page 10: ...GB Maximum 768 GB Type TruDDR4 2666 single rank dual rank 16 GB 32 GB registered DIMMs RDIMMs TruDDR4 2933 single rank dual rank 8 GB 16 GB 32 GB 64 GB registered DIMMs RDIMMs Slots 12 DIMM slots Note The actual operating speed depends on the processor model and UEFI Operating Mode selection For a list of supported DIMMs see http www lenovo com us en serverproven Supported operating systems Below ...

Page 11: ...erver supports one M 2 backplane which provides an easy way for data storage You can install up to two M 2 drives into the M 2 backplane For more information see Install the M 2 backplane and M 2 drive on page 84 Expansion slots The server has six expansion slots on the system board for installing appropriate Peripheral Component Interconnect Express PCIe adapters For processor 1 PCIe slot 1 PCIe ...

Page 12: ...uble width adapter Graphics adapters Your server supports the following GPUs Full height full length double slot GPUs NVIDIA P6000 Full height full length single slot GPU NVIDIA P4000 NVIDIA RTX4000 Full height 3 4 length single slot GPU NVIDIA P2000 NVIDIA P2200 Low profile half height half length single slot GPUs NVIDIA P600 NVIDIA P620 Thermal Design Power TDP up to 250 watts Notes NVIDIA P4000...

Page 13: ...A P2200 NVIDIA P6000 NVIDIA P600 NVIDIA P620 New chassis SC87A19892 eight 3 5 inch drive bay chassis SC87A19894 sixteen 2 5 inch drive bay chassis NVIDIA P2000 NVIDIA P2200 NVIDIA P4000 NVIDIA RTX4000 and other NVIDIA form factor V3 0 GPUs NVIDIA P6000 NVIDIA P600 NVIDIA P620 Notes The new chassis is the updated version of the original chassis to support NVIDIA form factor V3 0 GPUs such as NVIDIA...

Page 14: ...Platinum 750 watt ac 80 PLUS Titanium 1100 watt ac 80 PLUS Platinum Electrical input ac input 50 Hz to 60 Hz required Input voltage low range Minimum 100 V ac Maximum 127 V ac Input voltage high range Minimum 200 V ac Maximum 240 V ac Note For server models with 750 watt ac 80 PLUS Titanium power supplies the 100 V 127 V ac input voltage is not supported CAUTION 240 V dc input input range 180 300 ...

Page 15: ...5 45 C 41 113 F when the altitude exceeds 900 m 2953 ft the maximum ambient temperature value decreases by 1 C 1 8 F with every 125 m 410 ft of altitude increase Server off 5 45 C 41 113 F Shipping or storage 40 60 C 40 140 F Maximum altitude 3050 m 10 000 ft Relative humidity non condensing Operating ASHRAE class A2 8 80 maximum dew point 21 C 70 F ASHRAE class A3 8 85 maximum dew point 24 C 75 F...

Page 16: ...other system management offerings described in this section are available to help you manage the servers more conveniently and efficiently Overview Offerings Description Lenovo XClarity Controller Baseboard management controller Consolidates the service processor functionality Super I O video controller and remote presence capabilities into a single chip on the server system board Interface CLI ap...

Page 17: ...LXPM_introduction html Lenovo XClarity Integrator Series of applications that can integrate management features of Lenovo XClarity Administrator and your server with software used in a certain deployment infrastructure such as VMware vCenter Microsoft Admin Center or Microsoft System Center Interface GUI application Usage and downloads https sysmgt lenovofiles com help topic lxci lxci_product_page...

Page 18: ...e of vendor tools 2 Firmware updates are limited to Lenovo XClarity Provisioning Manager BMC firmware and UEFI updates only Firmware updates for optional devices such as adapters are not supported 3 The server UEFI settings for option ROM must be set to UEFI to update firmware using Lenovo XClarity Essentials Bootable Media Creator 4 The server UEFI settings for option ROM must be set to UEFI for ...

Page 19: ...ive bays Front view of server models with two optical drive bays and sixteen 2 5 inch drive bays Figure 4 Front view of server models with optical drive bays Table 1 Components on the front of server models with optical drive bays Callout Callout 1 Front panel 2 Optical drive bay 2 3 Optical drive bay 1 4 Drive activity LED green 5 Drive status LED yellow 6 Foot stands 7a 3 5 inch drive bays 0 3 7...

Page 20: ...e RAID adapter is locating the drive 6 Foot stands For tower form factor models your server comes with four foot stands To help the server stand steadily ensure that you install the foot stands correctly as shown See Install the foot stands on page 104 7a 7b 7c 7d Drive bays The drive bays are used to install 3 5 inch or 2 5 inch storage drives When you install drives follow the order of the drive...

Page 21: ...2 5 inch drive bays Figure 5 Front view of server models without optical drive bays Table 2 Components on the front of server models without optical drive bays Callout Callout 1 Front panel 2 Expansion drive cage 3 Drive activity LED green 4 Drive status LED yellow 5 Foot stands 6a 2 5 inch drive bays 8 11 6b 2 5 inch drive bays 16 19 6c 2 5 inch drive bays 8 15 6d 2 5 inch drive bays 0 7 7a 3 5 i...

Page 22: ...erver comes with four foot stands To help the server stand steadily ensure that you install the foot stands correctly as shown See Install the foot stands on page 104 6a 6b 6c 6d 7a 7b Drive bays The drive bays are used to install 3 5 inch or 2 5 inch storage drives The EMI integrity and cooling of the server are protected by having all drive bays occupied The vacant drive bays must be occupied by...

Page 23: ...e server is on and running Slow blinking about one flash per second Green The server is off and is ready to be powered on standby state Fast blinking about four flashes per second Green The server is off but the XClarity Controller is initializing and the server is not ready to be powered on Off None There is no ac power applied to the server 2 Simple swap drive activity LED The simple swap drive ...

Page 24: ...erver Status Color Description Action On Yellow An error has been detected on the server Causes might include one or more of the following errors The temperature of the server reached the non critical temperature threshold The voltage of the server reached the non critical voltage threshold A fan has been detected to be running at low speed A fan has been removed The power supply has a critical er...

Page 25: ...ovides access to several connectors and components Rear view of server models with a fixed power supply Figure 7 Rear view of server models with a fixed power supply Table 4 Components on the rear of server models with a fixed power supply Callout Callout 1 Fixed power supply 2 USB 2 0 connectors 2 3 USB 3 0 connectors 2 4 XClarity Controller network connector 5 USB 2 0 connectors 2 6 Ethernet con...

Page 26: ...ch a VGA compatible video device such as a VGA monitor 8 NMI button Press this button to force a nonmaskable interrupt NMI to the processor By this way you can blue screen the server and take a memory dump You might have to use a pen or the end of a straightened paper clip to press the button 9 Serial port module slot Used to install a serial port module The serial port module is available on some...

Page 27: ...13 PCIe slot 3 14 PCIe slot 4 15 PCIe slot 5 16 PCIe slot 6 1 Power supply 1 2 Power supply 2 available on some models or available as an option The hot swap redundant power supplies help you avoid significant interruption to the operation of the system when a power supply fails You can purchase a power supply option from Lenovo and install the power supply to provide power redundancy without turn...

Page 28: ...is way you can blue screen the server and take a memory dump You might have to use a pen or the end of a straightened paper clip to press the button 10 Serial port module slot Used to install a serial port module The serial port module is available on some models For instructions on how to install the serial port module see Install the serial port module on page 83 11 12 13 14 15 16 PCIe slots You...

Page 29: ...D 5 Power output LED 6 Power supply error LED Each hot swap power supply has three status LEDs LED Description 4 Power input LED Off The power supply is disconnected from the ac power source or a power problem occurs Green The power supply is connected to the ac power source 5 Power output LED Green The server is on and the power supply is working normally Blinking green The power supply is in zer...

Page 30: ...Backplane 2 power connector 7 Backplane 3 power connector 8 System fan 2 connector 9 System fan 3 connector 10 Processor 1 socket 11 CPU 1 power connector 12 System fan 1 connector 13 Power interface board signal connector 14 SAS 4 7 connector 15 SAS 0 3 connector 16 Front panel USB connector 17 Internal USB 3 0 connector 18 Operator information panel connector 19 Optical drive 2 signal connector ...

Page 31: ...ocumentation that comes with any external devices for additional cabling instructions It might be easier for you to route cables before you connect the devices to the server Cable identifiers of some cables are printed on the cables that come with the server and optional devices Use these identifiers to connect the cables to the correct connectors Ensure that the cable is not pinched and does not ...

Page 32: ...r the optical drives Cable From To 1 Signal cable Signal connector on the optical drive 1 Optical drive 1 signal connector on the system board 2 Signal cable Signal connector on the optical drive 2 Optical drive 2 signal connector on the system board 3 Power cable Power connector on each optical drive Backplane 3 power connector on the system board 28 ThinkSystem ST550 Setup Guide ...

Page 33: ...are routed through the correct cable clips Figure 12 Cable routing for the SAS tape drive Cable From To 1 Signal cable Signal connector on the tape drive An available connector on the RAID adapter 2 Power cable Power connector on the tape drive Backplane 3 power connector on the system board Chapter 2 Server components 29 ...

Page 34: ... Figure 13 Cable routing for the USB tape drive Cable From To 1 Signal cable Signal connector on the tape drive Internal USB 3 0 connector on the system board 2 Power cable Power connector on the tape drive Backplane 3 power connector on the system board 30 ThinkSystem ST550 Setup Guide ...

Page 35: ... Signal connector on the power interface board Power interface board signal connector on the system board 2 CPU 1 power cable CPU 1 connector on the power interface board CPU 1 power connector on the system board 3 Power cable Main power connector on the power interface board Main power connector on the system board 4 CPU 2 power cable CPU 2 connector on the power interface board CPU 2 power conne...

Page 36: ... through the correct cable clips Figure 15 Cable routing for the graphics adapters Cable From To 1 Power cable Power connector on one graphics adapter GPU 1 connector on the power interface board 2 Power cable Power connector on another graphics adapter GPU 2 connector on the power interface board 32 ThinkSystem ST550 Setup Guide ...

Page 37: ...able clips Figure 16 Cable routing for server models with eight 3 5 inch simple swap drives From To 1 Signal cable on backplate 1 SAS 0 3 connector on the system board 2 Signal cable on backplate 2 SAS 4 7 connector on the system board 3 Power cable on backplate 1 Backplane 1 power connector on the system board 4 Power cable on backplate 2 Backplane 2 power connector on the system board Chapter 2 ...

Page 38: ...ch hot swap drives on page 40 Server models with eight 3 5 inch hot swap drives on page 46 Server models with eight 3 5 inch hot swap drives and four 2 5 inch hot swap drives on page 47 Before you route cables for backplanes observe the following guidelines when select a PCIe slot The NVMe adapter can be installed only in PCIe slot 2 Internal RAID adapters can be installed in either PCIe slot 1 or...

Page 39: ...els with sixteen 2 5 inch SAS SATA drives and two 8i RAID adapters Cable From To 1 SAS signal cable for backplane 1 SAS 0 and SAS 1 connectors on backplane 1 C0 and C1 connectors on one 8i RAID adapter 2 SAS signal cable for backplane 2 SAS 0 and SAS 1 connectors on backplane 2 C0 and C1 connectors on another 8i RAID adapter 3 Power cable for backplane 2 Power connector on backplane 2 Backplane 2 ...

Page 40: ...o 1 SAS signal cable for backplane 1 SAS 0 and SAS 1 connectors on backplane 1 C0 and C1 connectors on the 24i RAID adapter 2 SAS signal cable for backplane 2 SAS 0 and SAS 1 connectors on backplane 2 C2 and C3 connectors on the 24i RAID adapter 3 Power cable for backplane 2 Power connector on backplane 2 Backplane 2 power connector on the system board 4 Power cable for backplane 1 Power connector...

Page 41: ... for backplane 1 SAS 0 and SAS 1 connectors on backplane 1 C0 and C1 connectors on the 16i RAID adapter 2 SAS signal cable for backplane 2 SAS 0 and SAS 1 connectors on backplane 2 C2 and C3 connectors on the 16i RAID adapter 3 NVMe signal cable for backplane 1 NVMe 0 NVMe 1 and NVMe 2 and NVMe 3 connectors on backplane 1 C0 C1 C2 and C3 connectors on the NVMe adapter 4 Power cable for backplane 2...

Page 42: ...e adapter Notes Ensure that all cables are routed through the correct cable clips Broken lines indicate the hidden parts Figure 20 Cable routing for server models with twelve 2 5 inch SAS SATA drives four 2 5 inch SAS SATA NVMe drives one 16i RAID adapter and one NVMe adapter 38 ThinkSystem ST550 Setup Guide ...

Page 43: ...kplane 1 C0 C1 C2 and C3 connectors on the NVMe adapter 3 Power cable for backplane 1 Power connector on backplane 1 Backplane 1 power connector on the system board 4 SAS signal cable for backplane 2 SAS 0 and SAS 1 connectors on backplane 2 C0 and C1 connectors on the 8i RAID adapter 5 Power cable for backplane 2 Power connector on backplane 2 Backplane 2 power connector on the system board Chapt...

Page 44: ...e hidden parts Figure 21 Cable routing for server models with twenty 2 5 inch SAS SATA drives and one 24i RAID adapter Cable From To 1 SAS signal cable for backplane 1 SAS 0 and SAS 1 connectors on backplane 1 C0 and C1 connectors on the 24i RAID adapter 2 Power cable for backplane 1 Power connector on backplane 1 Backplane 1 power connector on the system board 3 SAS signal cable for backplane 2 S...

Page 45: ...connector on the 24i RAID adapter 5 Power cable for backplane 2 Power connector on backplane 2 Backplane 2 power connector on the system board 6 Power cable for backplane 3 Power connector on backplane 3 Backplane 3 power connector on the system board Chapter 2 Server components 41 ...

Page 46: ...dapter Cable From To 1 SAS signal cable for backplane 1 SAS 0 and SAS 1 connectors on backplane 1 C0 and C1 connectors on the 16i RAID adapter 2 SAS signal cable for backplane 2 SAS 0 and SAS 1 connectors on backplane 2 C2 and C3 connectors on the 16i RAID adapter 3 Power cable for backplane 1 Power connector on backplane 1 Backplane 1 power connector on the system board 4 Power cable for backplan...

Page 47: ... cable for backplane 3 SAS connector on backplane 3 C0 connector on the 8i RAID adapter 6 Power cable for backplane 3 Power connector on backplane 3 Backplane 3 power connector on the system board Chapter 2 Server components 43 ...

Page 48: ... drives four 2 5 inch SAS SATA NVMe drives one 24i RAID adapter and one NVMe adapter Cable From To 1 NVMe signal cable for backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on backplane 1 C0 C1 C2 and C3 connectors on the NVMe adapter 2 SAS signal cable for backplane 1 SAS 0 and SAS 1 connectors on backplane 1 C0 and C1 connectors on the 24i RAID adapter 3 Power cable for backplane 1 Power co...

Page 49: ...signal cable for backplane 3 SAS connector on backplane 3 C4 connector on the 24i RAID adapter 6 Power cable for backplane 3 Power connector on backplane 3 Backplane 3 power connector on the system board 7 Power cable for backplane 2 Power connector on backplane 2 Backplane 2 power connector on the system board Chapter 2 Server components 45 ...

Page 50: ...e routing for server models with eight 3 5 inch SAS SATA drives and one 8i RAID adapter Cable From To 1 SAS signal cable for backplane 1 SAS connector on backplane 1 C0 connector on the 8i RAID adapter 2 SAS signal cable for backplane 2 SAS connector on backplane 2 C1 connector on the 8i RAID adapter 3 Power cable for backplane 1 Power connector on backplane 1 Backplane 1 power connector on the sy...

Page 51: ...p SAS SATA drives Server model eight 3 5 inch hot swap SAS SATA drives four 2 5 inch hot swap SAS SATA drives two 8i RAID adapters Notes Ensure that all cables are routed through the correct cable clips Broken lines indicate the hidden parts Figure 25 Cable routing for server models with eight 3 5 inch hot swap SAS SATA drives four 2 5 inch hot swap SAS SATA drives and two 8i RAID adapters Chapter...

Page 52: ...ane 1 Power connector on backplane 1 Backplane 1 power connector on the system board 4 Power cable for backplane 2 Power connector on backplane 2 Backplane 2 power connector on the system board 5 SAS signal cable for backplane 3 SAS connector on backplane 3 C0 connector on another 8i RAID adapter 6 Power cable for backplane 3 Power connector on backplane 3 Backplane 3 power connector on the system...

Page 53: ...ID adapter Notes Ensure that all cables are routed through the correct cable clips Broken lines indicate the hidden parts Figure 26 Cable routing for server models with eight 3 5 inch hot swap SAS SATA drives four 2 5 inch hot swap SAS SATA drives and one 24i RAID adapter Chapter 2 Server components 49 ...

Page 54: ...kplane 1 Power connector on backplane 1 Backplane 1 power connector on the system board 4 Power cable for backplane 2 Power connector on backplane 2 Backplane 2 power connector on the system board 5 SAS signal cable for backplane 3 SAS connector on backplane 3 C2 connector on the 24i RAID adapter 6 Power cable for backplane 3 Power connector on backplane 3 Backplane 3 power connector on the system...

Page 55: ...For more information about ordering the parts shown in Figure 27 Server components on page 52 http datacentersupport lenovo com us en products servers thinksystem st550 7x09 parts Note Depending on the model your server might look slightly different from the illustration Chapter 2 Server components 51 ...

Page 56: ...s a Tier 1 CRU at your request with no service agreement you will be charged for the installation Tier 2 customer replaceable unit You may install a Tier 2 CRU yourself or request Lenovo to install it at no additional charge under the type of warranty service that is designated for your server Field replaceable unit FRU FRUs must be installed only by trained service technicians 52 ThinkSystem ST55...

Page 57: ...7x09 parts 1 Chassis 2 Power interface board 3 Front panel 4 Optical drive tape drive 5 Expansion drive cage 6 Backplane four 3 5 inch hot swap drives 7 Backplate four 3 5 inch simple swap drives 8 Backplane four 2 5 inch hot swap drives 9 Backplane eight 2 5 inch hot swap drives 10 Front bezel 11 Front door 12 Filler 3 5 inch storage drive 13 Storage drive 3 5 inch hot swap 14 Storage drive 3 5 i...

Page 58: ...ts 26 M 2 drive 27 TCM TPM adapter only available in Chinese Mainland 28 M 2 retainer clip 29 Heat sink 30 System board 31 CPU 32 DIMM 33 PCIe adapter 34 Serial port module 35 Front fan 36 Rear fan 37 Hot swap power supply 38 Hot swap power supply cage 39 Fixed power supply 54 ThinkSystem ST550 Setup Guide ...

Page 59: ... Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consist...

Page 60: ...56 ThinkSystem ST550 Setup Guide ...

Page 61: ... the server See Rear view on page 21 to locate the connectors See Cable the server on page 108 for cabling best practices d Power on the server See Power on the server on page 108 Note You can access the management processor interface to configure the system without powering on the server Whenever the server is connected to power the management processor interface is available For details about ac...

Page 62: ...that does not shake or tilt Do not attempt to lift an object that might be too heavy for you If you have to lift a heavy object read the following precautions carefully Make sure that you can stand steadily without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you lift a heavy object To avoid straining the muscles ...

Page 63: ...placed within two minutes after removal Every air baffle that comes with the server must be installed when the server starts some servers might come with more than one air baffle Operating the server with a missing air baffle might damage the processor All processor sockets must contain either a socket cover or a processor with heat sink When more than one processor is installed fan population rul...

Page 64: ...n page 58 Power off the server for this task on page 109 ATTENTION Static Sensitive Device Ground package before opening on page 59 S033 CAUTION Hazardous energy present Voltages with hazardous energy might cause heating when shorted with metal which might result in spattered metal burns or both S014 CAUTION Hazardous voltage current and energy levels might be present Only a qualified service tech...

Page 65: ...low install the server cover before turning on the server Operating the server with the server cover removed might damage server components Remove the air baffle If you intend to install hardware options in the server you must first remove the air baffle from the server Read the installation Guidelines on page 58 Power off the server for this task on page 109 S033 CAUTION Hazardous energy present ...

Page 66: ...end of the air baffle until the rear end of the air baffle is disengaged from the chassis Then remove the air baffle out of the chassis Figure 29 Air baffle removal Attention For proper cooling and airflow install the air baffle before you turn on the server Operating the server with the air baffle removed might damage server components Remove the PCIe adapter retainer Use this information to remo...

Page 67: ...pter holder Use this information to remove the PCIe adapter holder Read the installation Guidelines on page 58 Power off the server for this task on page 109 Before removing the PCIe adapter holder if a full length PCIe adapter is held by the PCIe adapter holder remove the full length PCIe adapter first To remove the PCIe adapter holder complete the following steps Figure 31 PCIe adapter holder re...

Page 68: ...Step 2 Remove the PCIe adapter holder in the direction as shown 64 ThinkSystem ST550 Setup Guide ...

Page 69: ...h as electrical connectors in the processor socket Do not remove the grease cover from a heat sink until you are instructed to do so To ensure the best performance check the manufacturing date on the new heat sink and make sure it does not exceed 2 years Otherwise wipe off the existing thermal grease and apply the new grease onto it for optimal thermal performance Notes PHMs are keyed for the sock...

Page 70: ...d the processor by the long edges to prevent touching the contacts or the thermal grease if it is applied With the processor contact side up flex the ends of the retainer down and away from the processor to release the retaining clips then remove the processor from the retainer Discard the old retainer 66 ThinkSystem ST550 Setup Guide ...

Page 71: ...e processor contact side up and hold the processor retainer assembly by the sides of the retainer c If there is any old thermal grease on the processor gently clean the top of the processor using an alcohol cleaning pad To install a PHM complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs Acsjj4tU7...

Page 72: ...wn on the heat sink label Tighten the screws until they stop then visually inspect to make sure that there is no gap between the screw shoulder beneath the heat sink and the microprocessor socket For reference the torque required for the nuts to fully tighten is 1 4 1 6 newton meters 12 14 inch pounds After installing the PHM 1 If you are installing the second PHM remove the fan filler and install...

Page 73: ...e Never touch the gold DIMM connector contacts or allow these contacts to touch the outside of the DIMM connector housing Handle DIMMs with care never bend twist or drop a DIMM Before installing a DIMM 1 Touch the static protective package that contains the new DIMM to any unpainted surface on the outside of the server Then take the new DIMM out of the package and place it on a static protective s...

Page 74: ...ot been correctly inserted open the retaining clips remove the DIMM and then reinsert it DIMM installation rules DIMMs must be installed in a specific order based on the memory configuration that you implement on your server Your server has 12 DIMM slots It supports up to 6 DIMMs when one processor is installed and up to 12 DIMMs when two processors are installed It has the following features For ...

Page 75: ... all DIMMs to be installed must be the same type Your server supports the following types of DIMMs DDR4 RDIMM with ECC technology DDR4 LRDIMM not supported for Intel Xeon SP Gen 2 processors with ECC technology The following illustration helps you to locate the DIMM slots on the system board Figure 36 DIMM slots on the system board The following memory modes are available Independent mode on page ...

Page 76: ...population sequence for independent mode when two processors CPU1 and CPU2 are installed Notes If there are three identical DIMMs to be installed for CPU1 and the three DIMMs have the same Lenovo part number install the three DIMMs in slots 1 2 and 3 If there are three identical DIMMs to be installed for CPU2 and the three DIMMs have the same Lenovo part numbers install the three DIMMs in slots 10...

Page 77: ...and CPU2 are installed Table 12 Mirroring mode with two processors Total Processor 1 Processor 2 Total DIMMs 1 2 3 4 5 6 7 8 9 10 11 12 DIMMs 4 2 3 10 11 4 5 1 2 3 10 11 5 6 1 2 3 10 11 12 6 8 2 3 4 5 8 9 10 11 8 9 1 2 3 4 5 6 10 11 12 9 10 1 2 3 4 5 6 8 9 10 11 10 12 1 2 3 4 5 6 7 8 9 10 11 12 12 Rank sparing mode In rank sparing mode one rank of a DIMM works as the spare rank for the other ranks...

Page 78: ... DIMMs 1 2 3 4 5 6 7 8 9 10 11 12 DIMMs 2 3 10 2 3 3 4 10 3 4 3 4 9 10 4 5 2 3 4 9 10 5 6 2 3 4 9 10 11 6 7 2 3 4 5 9 10 11 7 8 2 3 4 5 8 9 10 11 8 9 1 2 3 4 5 8 9 10 11 9 10 1 2 3 4 5 8 9 10 11 12 10 11 1 2 3 4 5 6 8 9 10 11 12 11 12 1 2 3 4 5 6 7 8 9 10 11 12 12 Install an optical drive or a tape drive Use this information to install an optical drive or a tape drive Read the installation Guideli...

Page 79: ...ical instruments S008 DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Note The following illustrations are based on the scenario that you install an optical drive The procedure is similar for installing a tape dr...

Page 80: ...gure 38 Drive bay filler removal 2 Touch the static protective package that contains the new optical drive or tape drive to any unpainted surface on the outside of the server Then take the new optical drive or tape drive out of the package and place it on a static protective surface To install an optical drive or a tape drive complete the following steps 76 ThinkSystem ST550 Setup Guide ...

Page 81: ... Step 3 Hold the optical drive or tape drive in correct orientation and then slide it into the drive bay until it snaps into position Figure 41 Optical drive installation Step 4 Connect the power cable and the signal cable to the rear of the new optical drive or tape drive For more information about the cable routing see Optical drive on page 28 and Tape drive on page 29 Chapter 3 Server hardware ...

Page 82: ... expansion drive cage Note The front fan option name is ThinkSystem ST550 Front Mid Fan Module for 4x2 5 ODD Conversion 2 If there is a filler installed in the bay remove it Keep the filler in a safe place for future use 3 Touch the static protective package that contains the new expansion drive cage to any unpainted surface on the outside of the server Then take the new expansion drive cage out o...

Page 83: ...s on page 58 Power off the server for this task on page 109 ATTENTION Static Sensitive Device Ground package before opening on page 59 Before installing the simple swap drive backplate touch the static protective package that contains the new backplate to any unpainted surface on the outside of the server Then take the new backplate out of the package and place it on a static protective surface To...

Page 84: ...ne for eight 2 5 inch hot swap drives Use this information to install the backplane for eight 2 5 inch hot swap drives Read the installation Guidelines on page 58 Power off the server for this task on page 109 ATTENTION Static Sensitive Device Ground package before opening on page 59 Before installing the backplane for eight 2 5 inch hot swap drives touch the static protective package that contain...

Page 85: ...e 58 Power off the server for this task on page 109 ATTENTION Static Sensitive Device Ground package before opening on page 59 Before installing the backplane for four 3 5 inch hot swap drives touch the static protective package that contains the new backplane to any unpainted surface on the outside of the server Then take the new backplane out of the package and place it on a static protective su...

Page 86: ...elect a PCIe slot For server models that support NVMe drives the NVMe adapter can be installed only in PCIe slot 2 For RAID adapters or host bus adapters you can install them in either PCIe slot 1 or PCIe slot 2 For server models with one processor you can install a double width graphics adapter only in PCIe slot 3 For server models with two processors you can install up to two double width graphi...

Page 87: ...u http list youku com albumlist show id_50483452 Step 1 Locate the appropriate PCIe slot For information about the PCIe slot see Specifications on page 5 Step 2 Position the new PCIe adapter over the PCIe slot Then carefully press the PCIe adapter straight down until it is securely seated in the slot Figure 47 PCIe adapter installation Step 3 Depending on the type of the PCIe adapter you might nee...

Page 88: ...e connector on the system board For the location of the serial port module connector see System board components on page 26 After installing the serial port module do one of the following to enable it according to the installed operating system For Linux operating system Open the ipmitool and enter the following command to disable the Serial over LAN SOL feature I lanplus H IP U USERID P PASSW0RD ...

Page 89: ...ticular size of the M 2 drive you wish to install See Adjust the retainer on the M 2 backplane on page 87 3 Locate the connector on each side of the M 2 backplane Notes Some M 2 backplanes support two identical M 2 drives When two M 2 drives are installed align and support both M 2 drives when sliding the retainer forward to secure the M 2 drives Install the M 2 drive in slot 0 first Figure 49 M 2...

Page 90: ...ate the M 2 drive down until the notch 1 catches on the lip of the retainer 2 Step 3 Slide the retainer forward toward the connector to secure the M 2 drive into place Attention When sliding the retainer forward ensure that the two nubs 3 on the retainer enter the small holes 4 on the M 2 backplane Once they enter the holes you will hear a soft click sound Figure 51 Instruction for sliding the ret...

Page 91: ...ion to adjust the retainer on the M 2 backplane Read the installation Guidelines on page 58 Power off the server for this task on page 109 ATTENTION Static Sensitive Device Ground package before opening on page 59 Before adjusting the retainer on the M 2 backplane locate the correct keyhole that the retainer should be installed into to accommodate the particular size of the M 2 drive you wish to i...

Page 92: ...his information to install the hot swap power supply cage Read the installation Guidelines on page 58 Power off the server for this task on page 109 ATTENTION Static Sensitive Device Ground package before opening on page 59 Before installing the hot swap power supply cage touch the static protective package that contains the new hot swap power supply cage to any unpainted surface on the outside of...

Page 93: ...evice Ground package before opening on page 59 Before installing the power interface board touch the static protective package that contains the new power interface board to any unpainted surface on the outside of the server Then take the new power interface board out of the package and place it on a static protective surface To install the power interface board complete the following steps Watch ...

Page 94: ...efore opening on page 59 The following tips describe the type of power supply that the server supports and other information that you must consider when you install a power supply The standard shipping has only one power supply installed in the server For redundancy and hot swap support you must install an additional hot swap power supply Certain customized models might be shipped with two power s...

Page 95: ...igure 56 Hot swap power supply label S035 CAUTION Never remove the cover on a power supply or any part that has this label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Chapter 3 Server hardware set...

Page 96: ... attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 Attach all cables to devices...

Page 97: ...er supply or any part that has this label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician S019 CAUTION The power control button on the device does not turn off the electrical current supplied to the d...

Page 98: ...h power cords to the product For ac systems use appliance inlets For dc systems ensure correct polarity of 48 V dc connections RTN is and 48 V dc is Earth ground should use a two hole lug for safety 4 Attach signal cables to other devices 5 Connect power cords to their sources 6 Turn ON all the power sources 1 Turn OFF all power sources and equipment that is to be attached to this product For ac s...

Page 99: ...other has a power supply filler installed Figure 57 Hot swap power supply filler removal Step 2 Slide the new hot swap power supply into the bay until it snaps into position Figure 58 Hot swap power supply installation Install a front fan Use this information to install a front fan Read the installation Guidelines on page 58 Power off the server for this task on page 109 ATTENTION Static Sensitive...

Page 100: ...ve more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source To install a front fan complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs Acsjj4tU79GzKnWG316BYn Youku http list youku com albumlist show id_50483452 Ste...

Page 101: ...page 26 Install the rear fan Use this information to install the rear fan Read the installation Guidelines on page 58 Power off the server for this task on page 109 ATTENTION Static Sensitive Device Ground package before opening on page 59 S033 CAUTION Hazardous energy present Voltages with hazardous energy might cause heating when shorted with metal which might result in spattered metal burns or ...

Page 102: ...ouch the static protective package that contains the new rear fan to any unpainted surface on the outside of the server Then take the new rear fan out of the package and place it on a static protective surface Step 2 Align the pins on the rear fan with the corresponding holes in the chassis Then pivot the rear fan toward the rear of the chassis until it snaps into place Figure 60 Rear fan installa...

Page 103: ...der tab with the corresponding hole in the chassis Install the PCIe adapter retainer Use this information to install the PCIe adapter retainer Read the installation Guidelines on page 58 Power off the server for this task on page 109 To install the PCIe adapter retainer complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com p...

Page 104: ...sis Install the air baffle Use this information to install the air baffle Read the installation Guidelines on page 58 Power off the server for this task on page 109 S033 CAUTION Hazardous energy present Voltages with hazardous energy might cause heating when shorted with metal which might result in spattered metal burns or both S017 CAUTION Hazardous moving fan blades nearby Before installing the ...

Page 105: ... super capacitor module to a RAID adapter with the extension cable that comes with the RAID super capacitor module Install the RAID super capacitor module Use this information to install the RAID super capacitor module Read the installation Guidelines on page 58 Power off the server for this task on page 109 ATTENTION Static Sensitive Device Ground package before opening on page 59 To install a RA...

Page 106: ...acitor module until it snaps in place Figure 64 RAID super capacitor module installation Step 3 Connect the RAID super capacitor module to the extension cable Install the server cover Use this information to install the server cover Read the installation Guidelines on page 58 Power off the server for this task on page 109 ATTENTION Static Sensitive Device Ground package before opening on page 59 S...

Page 107: ... available Youtube https www youtube com playlist list PLYV5R7hVcs Acsjj4tU79GzKnWG316BYn Youku http list youku com albumlist show id_50483452 Figure 65 Server cover installation Step 1 Lower the server cover onto the chassis until all tabs on both sides of the server cover engage the chassis Then slide the server cover toward the front of the chassis until the server cover stops and the front edg...

Page 108: ... installation Important To help the server stand steadily ensure that the foot stands are installed outward as shown in Front view on page 15 Install a simple swap drive Use this information to install a simple swap drive Read the installation Guidelines on page 58 Power off the server for this task on page 109 ATTENTION Static Sensitive Device Ground package before opening on page 59 The followin...

Page 109: ...ller installed remove it Keep the drive filler in a safe place for future use Figure 67 3 5 inch drive filler removal 2 Touch the static protective package that contains the new simple drive to any unpainted surface on the outside of the server Then take the new simple swap drive out of the package and place it on a static protective surface To install a simple swap drive complete the following st...

Page 110: ...fore opening on page 59 The following notes describe the type of drives that your server supports and other information that you must consider when you install a drive Depending on your server models your server supports the following drive types NVMe SSD SAS SATA SSD SAS SATA HDD For a complete list of supported optional devices for the server see http www lenovo com us en serverproven The drive ...

Page 111: ...f the drive bay has a drive filler installed remove it Keep the drive filler in a safe place for future use Figure 70 Drive filler removal 2 Touch the static protective package that contains the new hot swap drive to any unpainted surface on the outside of the server Then take the new hot swap drive out of the package and place it on a static protective surface To install a hot swap drive complete...

Page 112: ...power Connect to the network Connect the server to the network Connect to storage Connect the server to any storage devices Power on the server After the server performs a short self test power status LED flashes quickly when connected to input power it enters a standby state power status LED flashes once per second The server can be turned on power LED on in any of the following ways You can pres...

Page 113: ...once per second Note The Lenovo XClarity Controller can place the server in a standby state as an automatic response to a critical system failure Start an orderly shutdown using the operating system if supported by your operating system Press the power on button to start an orderly shutdown if supported by your operating system Press and hold the power button for more than 4 seconds to force a shu...

Page 114: ...110 ThinkSystem ST550 Setup Guide ...

Page 115: ...he Lenovo XClarity Administrator Mobile app 1 Connect the USB cable of your mobile device to the Lenovo XClarity Administrator USB connector on the front panel 2 On your mobile device enable USB tethering 3 On your mobile device launch the Lenovo XClarity Administrator mobile app 4 If automatic discovery is disabled click Discovery on the USB Discovery page to connect to the Lenovo XClarity Contro...

Page 116: ...ave no dependency on an operating system executing on the core CPU However most out of band operations do require the server to be in the S0 Working power state On Target update The installation or update is initiated from an Operating System executing on the server s operating system Off Target update The installation or update is initiated from a computing device interacting directly with the se...

Page 117: ...d installed operating system driver updates Lenovo XClarity Essentials Bootable Media Creator Supports core system firmware and I O firmware updates You can update the Microsoft Windows operating system but device drivers are not included on the bootable image Lenovo XClarity Administrator Supports core system firmware and I O firmware updates The latest firmware can be found at the following site...

Page 118: ...rmware html Lenovo XClarity Essentials OneCLI Lenovo XClarity Essentials OneCLI is a collection of command line applications that can be used to manage Lenovo servers Its update application can be used to update firmware and device drivers for your servers The update can be performed within the host operating system of the server in band or remotely through the BMC of the server out of band Specif...

Page 119: ...nds to view the current system configuration settings and make changes to Lenovo XClarity Controller and UEFI The saved configuration information can be used to replicate or restore other systems For information about configuring the server using Lenovo XClarity Essentials OneCLI see http sysmgt lenovofiles com help topic toolsctr_cli_lenovo onecli_c_settings_info_commands html Lenovo XClarity Adm...

Page 120: ... known as RAID drive group is a group of multiple physical drives that uses a certain common method to distribute data across the drives A virtual drive also known as virtual disk or logical drive is a partition in the drive group that is made up of contiguous data segments on the drives Virtual drive is presented up to the host operating system as a physical disk that can be partitioned to create...

Page 121: ...setting up the server or making changes to the configuration it is a good practice to make a complete backup of the server configuration Make sure that you create backups for the following server components Management processor You can back up the management processor configuration through the Lenovo XClarity Controller interface For details about backing up the management processor configuration ...

Page 122: ...118 ThinkSystem ST550 Setup Guide ...

Page 123: ...lays the POST Event Viewer when it is turned on Complete the following steps until the problem is solved 1 Correct any errors that are indicated by the light path diagnostics LEDs 2 Make sure that the server supports all the processors and that the processors match in speed and cache size You can view processor details from system setup To determine if the processor is supported for the server see...

Page 124: ...rity Provisioning Manager interface is displayed by default You can perform hard drive diagnostics from this interface From the Diagnostic page click Run Diagnostic HDD test If the green activity LED is flashing and the yellow status LED is flashing slowly the drive is recognized by the controller and is rebuilding If neither LED is lit or flashing check the hard disk drive backplane If the green ...

Page 125: ...You can perform memory diagnostics from this interface From the Diagnostic page click Run Diagnostic Memory test 4 Check the POST error log If a DIMM was disabled by a systems management interrupt SMI replace the DIMM If a DIMM was disabled by the user or by POST reseat the DIMM then run the Setup utility and enable the DIMM 5 Reseat the DIMM 6 Restart the server A Lenovo optional device that was ...

Page 126: ... of the items that you removed one at a time restarting the system each time until the error occurs Replace the item for which the error occurs If the system does not restart suspect the system board 122 ThinkSystem ST550 Setup Guide ...

Page 127: ...m products at the following location http thinksystem lenovofiles com help index jsp You can take these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Check for updated software firmware and operating system device drivers for your Lenovo product The Lenovo...

Page 128: ...llecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support you might need collect service data that can be used for further analysis Service data includes information such as event logs and hardware inventory Service data can be collected through the following tools Lenovo XClarity Provisioning Manager Use the Collect Service Data function of Len...

Page 129: ...re service data To obtain service data you can run the g ge et tiin nf fo or r command For more information about running the g ge et tiin nf fo or r see http sysmgt lenovofiles com help topic toolsctr_cli_lenovo onecli_r_getinfor_command html Contacting Support You can contact Support to obtain help for your issue You can receive hardware service through a Lenovo Authorized Service Provider To lo...

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Page 131: ...emarks of Intel Corporation in the United States other countries or both Microsoft and Windows are trademarks of the Microsoft group of companies Linux is a registered trademark of Linus Torvalds All other trademarks are the property of their respective owners 2020 Lenovo Copyright Lenovo 2017 2020 127 ...

Page 132: ...128 ThinkSystem ST550 Setup Guide ...

Page 133: ...lling 95 front panel 15 18 front view 15 G Getting help 123 guidelines options installation 58 system reliability 59 H handling static sensitive devices 59 hardware options installing 60 hardware service and support telephone numbers 125 help 123 hot swap drive installing 106 hot swap drive backplane installing 80 hot swap power supply installing 90 hot swap power supply cage installing 88 I ID la...

Page 134: ...odule installing 101 rear fan installing 97 rear view 21 rear view LED 24 removing air baffle 61 PCIe adapter holder 63 PCIe adapter retainer 62 server cover 60 retainer on M 2 backplane adjusting 87 S serial port module installing 83 server components 15 server cover installing 102 removing 60 server setup 57 server setup checklist 57 service and support before you call 123 hardware 125 software ...

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