Lenovo ThinkSystem SR650 V2 Reference Download Page 209

Page: 209 / 212

Index

collecting service data

203

creating a personalized support web page

201

custom support web page

201

error codes and messages

Lenovo XClarity Controller

LXPM

177

UEFI

135

error messages,

Lenovo XClarity Controller

LXPM

177

UEFI

135

events, Lenovo XClarity Controller

events, LXPM

177

events, UEFI

135

Getting help

201

hardware service and support telephone numbers

203

help

201

Lenovo XClarity Controller error messages

Lenovo XClarity Controller events

LXPM error messages

177

LXPM events

177

security advisories

201

service and support

before you call

hardware

software

service data

software service and support telephone numbers

203

support web page, custom

Tech Tips

telephone numbers

UEFI error messages

UEFI events

205

Summary of Contents for ThinkSystem SR650 V2

Page 1: ...ThinkSystem SR650 V2 Messages and Codes Reference Machine Types 7Z72 and 7Z73 ...

Page 2: ...addition be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server which can be found at http datacentersupport lenovo com warrantylookup Fifth Edition February 2022 Copyright Lenovo 2022 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject ...

Page 3: ...events 135 UEFI events organized by severity 135 List of UEFI events 142 Chapter 4 XClarity Provisioning Manager events 177 LXPM events organized by severity 177 List of XClarity Provisioning Manager events 180 Appendix A Getting help and technical assistance 201 Tech Tips 201 Security advisories 201 Before you call 201 Collecting service data 203 Contacting Support 203 Index 205 Copyright Lenovo ...

Page 4: ...ii ThinkSystem SR650 V2 Messages and Codes Reference ...

Page 5: ...at can be generated by Lenovo XClarity Controller UEFI or the LXPM For each event a user action is available to help you understand what must be done to resolve the issue Important Lenovo XClarity Controller XCC supported version varies by product All versions of Lenovo XClarity Controller are referred to as Lenovo XClarity Controller and XCC in this document unless specified otherwise To see the ...

Page 6: ...2 ThinkSystem SR650 V2 Messages and Codes Reference ...

Page 7: ...ty Controller event log see Viewing Event Logs section in the XCC documentation compatible with your server at https sysmgt lenovofiles com help topic lxcc_ frontend lxcc_overview html For each event code the following fields are displayed Event identifier An identifier that uniquely identifies an event Event description The logged message string that appears for an event When the event string is ...

Page 8: ... more information about enabling Call Home from Lenovo XClarity Administrator see http sysmgt lenovofiles com help topic com lenovo lxca doc admin_setupcallhome html In addition see XCC events that automatically notify Support on page 4 for a consolidated list of all Lenovo XClarity Controller events that are called home to Lenovo Support User Action Indicates what actions you should perform to so...

Page 9: ...er arg1 FQXSPSS4005I Manual Call Home by user arg1 arg2 XCC events organized by severity The following table lists all XCC events organized by severity Information Error and Warning Table 2 Events organized by severity Event ID Message String Severity FQXSPBR4000I Management Controller arg1 Configuration restored from a file by user arg2 Informational FQXSPBR4002I Management Controller arg1 Reset ...

Page 10: ...hanged Informational FQXSPDM4003I TKLM servers set by user arg1 TKLMServer1 arg2 Port arg3 TKLMServer2 arg4 Port arg5 TKLMServer3 arg6 Port arg7 TKLMServer4 arg8 Port arg9 Informational FQXSPDM4004I TKLM servers device group set by user arg1 TKLMServerDeviceGroup arg2 Informational FQXSPDM4005I User arg1 has generated a new encryption key pair and installed a self signed certificate for the TKLM c...

Page 11: ...User arg1 made system arg2 Encapsulation lite Mode Informational FQXSPEM4013I Battery error was detected by RAID controller The battery unit needs replacement arg1 arg2 arg3 arg4 arg5 Informational FQXSPEM4014I The RAID controller has problem with the battery Please contact technical support to resolve this issue arg1 arg2 arg3 arg4 arg5 Informational FQXSPEM4015I The RAID controller detected unre...

Page 12: ...then replace the drive If necessary contact technical support for additional assistance arg1 arg2 arg3 arg4 arg5 Informational FQXSPEM4028I The port arg1 of PCIe device arg2 at arg3 has link arg4 Informational FQXSPEM4029I All PCIe slots on arg1 may not be functional based upon your current CPU population Informational FQXSPEM4030I A scheduled operation on the RAID controller has encountered an is...

Page 13: ...ryElementName on Subsystem MemoryElementName Informational FQXSPMA2005I The System ComputerSystemElementName has detected a POST Error deassertion Informational FQXSPMA2006I Parity Error Recovery for PhysicalMemoryElementName on Subsystem MemoryElementName Informational FQXSPMA2007I Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered Informational FQXSPMA2010I ...

Page 14: ...by user arg1 Informational FQXSPNM4021I IPv6 disabled by user arg1 Informational FQXSPNM4022I IPv6 static IP configuration enabled by user arg1 Informational FQXSPNM4023I IPv6 DHCP enabled by user arg1 Informational FQXSPNM4024I IPv6 stateless auto configuration enabled by user arg1 Informational FQXSPNM4025I IPv6 static IP configuration disabled by user arg1 Informational FQXSPNM4026I IPv6 DHCP d...

Page 15: ...arg3 Informational FQXSPNM4048I PXE boot requested by user arg1 Informational FQXSPNM4049I User arg1 has initiated a TKLM Server Connection Test to check connectivity to server arg2 Informational FQXSPNM4050I User arg1 has initiated an SMTP Server Connection Test Informational FQXSPNM4051I User arg1 has set the SMTP Server reverse path to arg2 Informational FQXSPNM4052I DHCP specified hostname is ...

Page 16: ...wer cap value changed from arg1 watts to arg2 watts Informational FQXSPPP4011I Power capping was activated by user arg1 Informational FQXSPPP4012I Power capping was deactivated by user arg1 Informational FQXSPPP4013I Static Power Savings mode has been turned on by user arg1 Informational FQXSPPP4014I Static Power Savings mode has been turned off by user arg1 Informational FQXSPPP4015I Dynamic Powe...

Page 17: ...icy is set to restore previous power state Informational FQXSPPP4040I The server was powered off via Platform Event Filter Informational FQXSPPP4041I The server was powered off via Real Time Clock scheduled power off Informational FQXSPPP4042I Management Controller arg1 reset was initiated due to Power On Reset Informational FQXSPPP4043I Management Controller arg1 reset was initiated by PRESET Inf...

Page 18: ...sorElementName going low lower critical has deasserted Informational FQXSPPW2047I Numeric sensor NumericSensorElementName going high upper critical has deasserted Informational FQXSPPW2057I Sensor SensorElementName has deasserted the transition from normal to non critical state Informational FQXSPPW2061I Sensor SensorElementName has transitioned to a less severe state from critical Informational F...

Page 19: ...ystem ComputerSystemElementName Informational FQXSPSD2008I Drive arg1 in the enclosure chassis MTM SN arg2 has recovered from a fault Informational FQXSPSD2011I Failure no longer Predicted on drive arg1 in the enclosure chassis MTM S N arg2 Informational FQXSPSD2012I Hot Spare disabled for drive arg1 in the enclosure chassis MTM SN arg2 Informational FQXSPSD2013I Array critical deasserted on drive...

Page 20: ...ed arg2 PasswordExpirationPeriod arg3 MinimumPasswordReuseCycle arg4 MinimumPasswordLength arg5 MinimumPasswordChangeInterval arg6 MaxmumLoginFailures arg7 LockoutAfterMaxFailures arg8 Informational FQXSPSE4017I User arg1 created Informational FQXSPSE4018I User arg1 removed Informational FQXSPSE4019I User arg1 password modified Informational FQXSPSE4020I User arg1 role set to arg2 Informational FQ...

Page 21: ...lures from a SFTP client at IP address arg3 Informational FQXSPSE4042I The third party password function arg1 by user arg2 from arg3 at IP address arg4 Informational FQXSPSE4043I Retrieving the third party password arg1 by user arg2 from arg3 at IP address arg4 Informational FQXSPSE4044I User arg1 third party hashed password has been arg2 by user arg3 from arg4 at IP address arg5 Informational FQX...

Page 22: ...functionality tier is changed from arg1 to arg2 Informational FQXSPSS4008I The arg1 setting has been changed to arg2 by user arg3 Informational FQXSPSS4009I System enters LXPM maintenance mode Informational FQXSPSS4010I Test Audit Log generated by user arg1 Informational FQXSPTR4000I Management Controller arg1 clock has been set from NTP server arg2 Informational FQXSPTR4001I Date and Time set by ...

Page 23: ...SPWD0002I Powering off system ComputerSystemElementName initiated by watchdog WatchdogElementName Informational FQXSPWD0003I Power cycle of system ComputerSystemElementName initiated by watchdog WatchdogElementName Informational FQXSPWD0004I Watchdog Timer interrupt occurred for WatchdogElementName Informational FQXSPBR4001I Running the backup Management Controller arg1 main application Warning FQ...

Page 24: ...itioned from normal to non critical state Warning FQXSPBR4003I Platform Watchdog Timer expired for arg1 Error FQXSPBR4007I Management Controller arg1 Configuration restoration from a file by user arg2 failed to complete Error FQXSPBR4008I Management Controller arg1 Configuration restoration from a file by user arg2 failed to start Error FQXSPCA0002M Numeric sensor NumericSensorElementName going lo...

Page 25: ...W0007L PowerSupplyElementName has a Configuration Mismatch Error FQXSPPW0035M Numeric sensor NumericSensorElementName going low lower critical has asserted Error FQXSPPW0047M Numeric sensor NumericSensorElementName going high upper critical has asserted Error FQXSPPW0061M Sensor SensorElementName has transitioned to critical from a less severe state Error FQXSPPW0062M Sensor SensorElementName has ...

Page 26: ... correct firmware The Management Controller is unable to match its firmware to the server Error FQXSPUP4003I arg1 firmware mismatch internal to system arg2 Please attempt to flash the arg3 firmware Error FQXSPUP4004I XCC firmware mismatch between nodes servers arg1 and arg2 Please attempt to flash the XCC firmware to the same level on all nodes servers Error FQXSPUP4005I FPGA firmware mismatch bet...

Page 27: ...to default values Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0032 User Action Information only no action is required FQXSPBR4003I Platform Watchdog Timer expired for arg1 This message is for the use case when an implementation has detected a Platform Watchdog Timer Expired Severity Error Serviceable No Automatically notify Su...

Page 28: ...quired FQXSPBR4006I Management Controller arg1 Configuration restoration from a file by user arg2 completed This message is for the use case where a user restores a Management Controller configuration from a file and it completes Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0136 User Action Information only no action is require...

Page 29: ...sts collect Service Data log 5 Contact Lenovo Support FQXSPBT0007I No bootable media available for system ComputerSystemElementName This message is for the use case when an implementation has detected a System with No Bootable Media Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0286 User Action Complete the following st...

Page 30: ...oling related issues and address them first 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are correctly installed in place and keep clean 3 Make sure that the room temperature meets operating specifications 4 Upgrade all system firmware and chassis firmware if applicable to the latest level 5 If the problem persists collect service data log fr...

Page 31: ...y notify Support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Prefix PLAT CIM ID 0498 User Action Complete the following steps until the problem is solved 1 If the sensor is Ambient Temp a Make sure the data center Temperature environment is within 50 C degree b Make sure there is no hot air in front of the affected system c If the problem persists collect service data log from the XC...

Page 32: ...tegory Critical Temperature SNMP Trap ID 0 CIM Prefix PLAT CIM ID 0522 User Action Complete the following steps until the problem is solved 1 Check the XCC event log for any fan or cooling related issues and address them first 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are correctly installed in place and keep clean 3 Make sure that the roo...

Page 33: ...rity Info Serviceable No Automatically notify Support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Prefix PLAT CIM ID 0481 User Action Information only no action is required FQXSPCA2007I Numeric sensor NumericSensorElementName going high upper non critical has deasserted This message is for the use case when an implementation has detected an Upper Non critical sensor going high has d...

Page 34: ... Critical Temperature SNMP Trap ID 0 CIM Prefix PLAT CIM ID 0523 User Action Information only no action is required FQXSPCA2019I Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state This message is for the use case when an implementation has detected that the Sensor transition to non recoverable from less severe has deasserted Severity Info Serviceable...

Page 35: ... IMM CIM ID 0145 User Action Information only no action is required FQXSPCN4003I Remote Control session started by user arg1 in arg2 mode has been closed Remote Control session closed Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0194 User Action Information only no action is required FQXSPDA2000I The System ComputerS...

Page 36: ...twork event SNMP Trap ID 37 CIM Prefix IMM CIM ID 0139 User Action Information only no action is required FQXSPDM4002I Device arg1 VPD is not valid The VPD for a device is invalid Severity Warning Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0142 User Action Collect Service Data log and contact Lenovo Support FQXSPDM4003I TKLM ser...

Page 37: ... Action Information only no action is required FQXSPDM4006I User arg1 has generated a new encryption key and certificate signing request for the TKLM client User generated a new encryption key and certificate signing request for the TKLM client Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0149 User Action Information only no ac...

Page 38: ...oned to non critical from normal Severity Warning Serviceable Yes Automatically notify Support No Alert Category Warning Other SNMP Trap ID 60 CIM Prefix PLAT CIM ID 0520 User Action Complete the following steps until the problem is solved 1 Use Storcli or LSA to check if there is any warning or critical RAID event 2 Take proper actions by referring to the MegaRAID user guide 3 If the problem pers...

Page 39: ...lementName has transitioned to a less severe state from critical This message is for the use case when an implementation has detected a Sensor transition to less severe from critical Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0523 User Action Information only no action is required FQXSPEM4000I The arg1 on system...

Page 40: ...nged to arg2 by arg3 A user has modified the state of an LED Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0071 User Action Information only no action is required FQXSPEM4004I SNMP arg1 enabled by user arg2 A user enabled SNMPv1 or SNMPv3 or Traps Severity Info Serviceable No Automatically notify Support No Alert Category none S...

Page 41: ...0 at IP address arg11 A user adds or updates an Alert Recipient Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0111 User Action Information only no action is required FQXSPEM4008I SNMP Traps enabled by user arg1 EnabledAlerts arg2 AllowedFilters arg3 A user enabled the SNMP Traps configuration Severity Info Serviceable No Automat...

Page 42: ... User Action Information only no action is required FQXSPEM4012I User arg1 made system arg2 Encapsulation lite Mode Encapsulation lite mode status change Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0201 User Action Information only no action is required FQXSPEM4013I Battery error was detected by RAID controller The ...

Page 43: ... Action Information only no action is required FQXSPEM4016I The RAID controller detected one or more problems Please contact technical support for additional assistance arg1 arg2 arg3 arg4 arg5 The RAID controller detected one or more problems Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0205 User Action Information ...

Page 44: ...ify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0208 User Action Information only no action is required FQXSPEM4020I Fan problem detected with the enclosure chassis Please check the enclosure chassis unit fan for correct operation arg1 arg2 arg3 arg4 arg5 Fan problem detected with the enclosure chassis Severity Info Serviceable No Automatically notify Support No Al...

Page 45: ...hen replace the drive If necessary contact technical support for additional assistance arg1 arg2 arg3 arg4 arg5 The RAID controller detected one or more possible configuration problem within the subsystem Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0212 User Action Information only no action is required FQXSPEM4025I...

Page 46: ...rt arg1 of PCIe device arg2 at arg3 has link arg4 PCI device link Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0220 User Action Information only no action is required FQXSPEM4029I All PCIe slots on arg1 may not be functional based upon your current CPU population PCIe not be functional Severity Info Serviceable No Au...

Page 47: ...s message is for the use case where Acoustic Mode is disengaged Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0260 User Action Information only no action is required FQXSPFC4000I The bare metal connection process has been started Bare Metal Connection process has been started Severity Info Serviceable No Automatically...

Page 48: ...ort No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0197 User Action Information only no action is required FQXSPFC4004I UEFI deployment boot mode is enabled for NextAc UEFI deployment boot mode is enabled for NextAC Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0198 User Action Information only n...

Page 49: ...se case when an implementation has detected that Post Error has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0185 User Action Information only no action is required FQXSPFW2001I The System ComputerSystemElementName has detected a POST Error deassertion This message is for the use case when an implementa...

Page 50: ...teps until the problem is solved 1 Make sure that the reported device is in Lenovo server s SPP list 2 Make sure all the sub system drivers use the latest version to avoid notable issues 3 Make sure all the sub system components use the latest version of firmware to avoid notable issues 4 If the problem persists collect OS memory dump and service data log from the XCC WebGUI and contact Lenovo Sup...

Page 51: ...LAT CIM ID 0244 User Action Complete the following steps until the problem is solved 1 Check Lenovo Support http support lenovo com for an applicable service bulletin or firmware update for the system or adapter that applies to this error 2 Upgrade all system firmware and chassis firmware if applicable to the latest level Note If the device is part of a cluster solution verify that the latest leve...

Page 52: ...rtion This message is for the use case when an implementation has detected that Post Error has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0185 User Action Information only no action is required FQXSPIO2003I System ComputerSystemElementName has recovered from a diagnostic interrupt This message is for ...

Page 53: ...ted that a system has recovered from a Bus Correctable Error Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0239 User Action Information only no action is required FQXSPIO2013I Bus SensorElementName has recovered from a Fatal Bus Error This message is for the use case when an implementation has detected that a system has...

Page 54: ...Status was changed Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0262 User Action Information only no action is required FQXSPMA0006N Parity Error for PhysicalMemoryElementName on Subsystem MemoryElementName This message is for the use case when an implementation has detected a Memory parity error Severity Error Servi...

Page 55: ...est level Note If the device is part of a cluster solution verify that the latest level of code is supported by the cluster solution before the update 5 If the problem persists collect service data log from the XCC WebGUI and contact Lenovo Support FQXSPMA0012M An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName This message is for the us...

Page 56: ...tically notify Support No Alert Category Critical Memory SNMP Trap ID 41 CIM Prefix PLAT CIM ID 0185 User Action Information only no action is required FQXSPMA2006I Parity Error Recovery for PhysicalMemoryElementName on Subsystem MemoryElementName This message is for the use case when an implementation has recovered from a Memory parity error Severity Info Serviceable No Automatically notify Suppo...

Page 57: ...eable No Automatically notify Support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Prefix PLAT CIM ID 0147 User Action Information only no action is required FQXSPMA2013I The System ComputerSystemElementName has detected a POST Error deassertion This message is for the use case when an implementation has detected that Post Error has deasserted Severity Info Serviceable No Automaticall...

Page 58: ... Category none SNMP Trap ID CIM Prefix IMM CIM ID 0004 User Action Information only no action is required FQXSPNM4003I Ethernet MTU setting modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the Ethernet Port MTU setting Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0005 User Action In...

Page 59: ...n is required FQXSPNM4007I IP address of network interface modified from arg1 to arg2 by user arg3 This message is for the use case where user modifies the IP address of a Management Controller Severity Info Serviceable No Automatically notify Support No Alert Category System BMC Network event SNMP Trap ID 37 CIM Prefix IMM CIM ID 0009 User Action Information only no action is required FQXSPNM4008...

Page 60: ...able is connected and the network ports is active 2 Make sure that there is a DHCP server on the network that can assign an IP address to the XCC BMC 3 If problem persists collect Service Data log 4 Contact Lenovo Support FQXSPNM4011I ENET arg1 DHCP HSTN arg2 DN arg3 IP arg4 SN arg5 GW arg6 DNS1 arg7 This message is for the use case where a Management Controller IP address and configuration has be...

Page 61: ... the use case where a Management Controller ethernet interface is now active Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0025 User Action Information only no action is required FQXSPNM4015I DHCP setting changed to arg1 by user arg2 This message is for the use case where a user changes the DHCP setting Severity Info Serviceable...

Page 62: ...cally notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0045 User Action Information only no action is required FQXSPNM4019I DDNS registration successful The domain name is arg1 DDNS registation and values Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0046 User Action Information only no action is required...

Page 63: ...D 0049 User Action Information only no action is required FQXSPNM4023I IPv6 DHCP enabled by user arg1 IPv6 DHCP assignment method is enabled by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0050 User Action Information only no action is required FQXSPNM4024I IPv6 stateless auto configuration enabled by user arg1 IPv6 statle...

Page 64: ...nfiguration disabled by user arg1 IPv6 statless auto assignment method is disabled by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0054 User Action Information only no action is required FQXSPNM4028I ENET arg1 IPv6 LinkLocal HstName arg2 IP arg3 Pref arg4 IPv6 Link Local address is active Severity Info Serviceable No Autom...

Page 65: ...troller Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0058 User Action Information only no action is required FQXSPNM4032I DHCPv6 failure no IP address assigned S DHCP6 server fails to assign an IP address to a Management Controller Severity Warning Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID ...

Page 66: ...n Information only no action is required FQXSPNM4035I Web HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the Web HTTP port number Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0063 User Action Information only no action is required FQXSPNM4036I Web HTTPS port number changed from arg1 to arg2 by user ...

Page 67: ...ber changed from arg1 to arg2 by user arg3 A user has modified the SNMP Agent port number Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0067 User Action Information only no action is required FQXSPNM4040I SNMP Traps port number changed from arg1 to arg2 by user arg3 A user has modified the SNMP Traps port number Severity Info Se...

Page 68: ... Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0086 User Action Information only no action is required FQXSPNM4044I Telnet arg1 by user arg2 A user enables or disables Telnet services Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0087 User Action Information only no action ...

Page 69: ...arding Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0090 User Action Information only no action is required FQXSPNM4048I PXE boot requested by user arg1 PXE boot requested Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0129 User Action Information only no acti...

Page 70: ...Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0163 User Action Information only no action is required FQXSPNM4052I DHCP specified hostname is set to arg1 by user arg2 DHCP specificed hostname is set by user Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0216 User Action Information only n...

Page 71: ...ork event SNMP Trap ID 37 CIM Prefix IMM CIM ID 0245 User Action Information only no action is required FQXSPNM4056I The NTP server address arg1 is invalid Report NTP server invalid Severity Info Serviceable No Automatically notify Support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Prefix IMM CIM ID 0249 User Action Information only no action is required FQXSPNM4057I Security I...

Page 72: ...erating system error a Reconfigure the watchdog timer to a higher value b Make sure that the BMC Ethernet over USB interface is enabled c Reinstall the RNDIS or cdc_ether device driver for the operating system d Disable the watchdog 2 If there was an operating system error check the integrity of the installed operating system FQXSPOS4002I Watchdog arg1 Failed to Capture Screen This message is for ...

Page 73: ...able the watchdog 5 If problem persists collect Service Data log 6 Contact Lenovo Support Check the integrity of the installed operating system FQXSPOS4004I Operating System status has changed to arg1 Operating System status change Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0191 User Action Information only no acti...

Page 74: ...I Host Admin password cleared by user arg1 from arg2 at IP address arg3 This message is for the use case where Host Admin password cleared Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0234 User Action Information only no action is required FQXSPOS4009I OS Crash Video Captured This message is for the use case where OS...

Page 75: ...D 22 CIM Prefix IMM CIM ID 0265 User Action Information only no action is required FQXSPPP4000I Attempting to arg1 server arg2 by user arg3 This message is for the use case where a user is using the Management Controller to perform a power function on the system Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0015 User Action Info...

Page 76: ...004I Server arg1 arg2 cleared by user arg3 A user cleared a Server Power Action Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0084 User Action Information only no action is required FQXSPPP4005I The power cap value changed from arg1 watts to arg2 watts by user arg3 Power Cap values changed by user Severity Info Serviceable No Au...

Page 77: ...wer Cap value changed Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0116 User Action Information only no action is required FQXSPPP4009I The measured power value exceeded the power cap value Power exceeded cap Severity Warning Serviceable No Automatically notify Support No Alert Category Warning Power SNMP Trap ID 164 CIM Prefix...

Page 78: ...Category none SNMP Trap ID CIM Prefix IMM CIM ID 0120 User Action Information only no action is required FQXSPPP4013I Static Power Savings mode has been turned on by user arg1 Static Power Savings mode turned on by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0121 User Action Information only no action is required FQXSPPP4...

Page 79: ... Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0124 User Action Information only no action is required FQXSPPP4017I Power cap and external throttling occurred Power cap and external throttling occurred Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0125 User Action Information only no action is required FQXSPPP4018I Exte...

Page 80: ...turned below the power cap value Minimum Power Cap exceeds Power Cap recovered Severity Info Serviceable No Automatically notify Support No Alert Category Warning Power SNMP Trap ID 164 CIM Prefix IMM CIM ID 0131 User Action Information only no action is required FQXSPPP4022I The server was restarted for an unknown reason The server was restarted for an unknown reason Severity Info Serviceable No ...

Page 81: ...button Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0169 User Action Information only no action is required FQXSPPP4026I The server was restarted when the watchdog expired Server was restarted when the watchdog expired Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ...

Page 82: ...red on because the power restore policy is set to restore previous power state Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0173 User Action Information only no action is required FQXSPPP4030I The server was reset via Platform Event Filter Server was reset via Platform Event Filter Severity Info Serviceable No Automa...

Page 83: ...rt No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0177 User Action Information only no action is required FQXSPPP4034I The server was powered off for an unknown reason Server was powered off for an unknown reason Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0178 User Action Information only no a...

Page 84: ...FQXSPPP4038I The server stayed powered off because the power restore policy is set to always restore Server stayed powered off because the power restore policy is set to always restore Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0182 User Action Information only no action is required FQXSPPP4039I The server stayed p...

Page 85: ...tion is required FQXSPPP4042I Management Controller arg1 reset was initiated due to Power On Reset Management Controller reset was initiated due to Power On Reset Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0186 User Action Information only no action is required FQXSPPP4043I Management Controller arg1 reset was init...

Page 86: ...s message is for the use case where a Management Controller reset is initiated by a user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0021 User Action Information only no action is required FQXSPPP4048I Attempting to AC power cycle server arg1 by user arg2 AC power cycle server Severity Info Serviceable No Automatically notify ...

Page 87: ... until the problem is solved 1 Reinstall the VGA front panel connector and cable 2 If the problem persists contact Lenovo Support FQXSPPU0001N An Over Temperature Condition has been detected on ProcessorElementName This message is for the use case when an implementation has detected an Over Temperature Condition Detected for Processor Severity Error Serviceable Yes Automatically notify Support No ...

Page 88: ...ns 4 Upgrade all system firmware and chassis firmware if applicable to the latest level Note If the device is part of a cluster solution verify that the latest level of code is supported by the cluster solution before the update 5 If the problem persists collect service data log from the XCC WebGUI and contact Lenovo Support FQXSPPU2001I An Over Temperature Condition has been removed on ProcessorE...

Page 89: ... User Action Information only no action is required FQXSPPW0002L PowerSupplyElementName has Failed This message is for the use case when an implementation has detected a Power Supply has failed Severity Error Serviceable Yes Automatically notify Support Yes Alert Category Critical Power SNMP Trap ID 4 CIM Prefix PLAT CIM ID 0086 User Action Complete the following steps until the problem is solved ...

Page 90: ...as input that has been lost Severity Warning Serviceable No Automatically notify Support No Alert Category Warning Power SNMP Trap ID CIM Prefix PLAT CIM ID 0100 User Action Complete the following steps until the problem is solved 1 Check the PSU LED a If AC LED is not lit check the power cord and input voltage b If DC LED is not lit remove and then reinstall the power supply 2 If the problem pers...

Page 91: ...y Info Serviceable No Automatically notify Support No Alert Category System Power Off SNMP Trap ID 23 CIM Prefix PLAT CIM ID 0106 User Action Information only no action is required FQXSPPW0009I PowerSupplyElementName has been Power Cycled This message is for the use case when an implementation has detected a Power Unit that has been power cycled Severity Info Serviceable No Automatically notify Su...

Page 92: ...he sensor is SysBrd 3 3V 5V 12V a Do virtual AC cycle through the XCC BMC b If problem persists collect service data log c AC cycle the system d If the problem still persists collect service data log and contact Lenovo Support FQXSPPW0047M Numeric sensor NumericSensorElementName going high upper critical has asserted This message is for the use case when an implementation has detected an Upper Cri...

Page 93: ...T CIM ID 0522 User Action Complete the following steps until the problem is solved 1 Check the PSU LED a If AC LED is not lit check the power cord and input voltage b If DC LED is not lit remove and then reinstall the power supply 2 If the problem persists collect service data log from the XCC WebGUI and contact Lenovo Support FQXSPPW0062M Sensor SensorElementName has transitioned to critical from...

Page 94: ...f so reinstall it 2 Check the maximum power supply rate and power capping policy If any power supply does not meet the requirements change the power supply or modify the power capping mechanism 3 Upgrade all system firmware and chassis firmware if applicable to the latest level Note If the device is part of a cluster solution verify that the latest level of code is supported by the cluster solutio...

Page 95: ...g mechanism 3 Upgrade all system firmware and chassis firmware if applicable to the latest level Note If the device is part of a cluster solution verify that the latest level of code is supported by the cluster solution before the update 4 Collect service data log from the XCC WebGUI and contact Lenovo Support FQXSPPW2001I PowerSupplyElementName has been removed from container PhysicalPackageEleme...

Page 96: ...pport No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0099 User Action Information only no action is required FQXSPPW2006I PowerSupplyElementName has returned to a Normal Input State This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal Severity Info Serviceable No Automatically notify Support No Alert Cate...

Page 97: ...ert Category Warning Voltage SNMP Trap ID 13 CIM Prefix PLAT CIM ID 0477 User Action Information only no action is required FQXSPPW2035I Numeric sensor NumericSensorElementName going low lower critical has deasserted This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted Severity Info Serviceable No Automatically notify Support No Aler...

Page 98: ...n to less severe from critical Severity Info Serviceable No Automatically notify Support No Alert Category Critical Power SNMP Trap ID 4 CIM Prefix PLAT CIM ID 0523 User Action Information only no action is required FQXSPPW2062I Sensor SensorElementName has transitioned to a less severe state from critical This message is for the use case when an implementation has detected a Sensor transition to ...

Page 99: ...serted Severity Info Serviceable No Automatically notify Support No Alert Category Warning Redundant Power Supply SNMP Trap ID 10 CIM Prefix PLAT CIM ID 0805 User Action Information only no action is required FQXSPPW2104I Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElementName has deasserted This message is for the use case when a Redundancy Set ...

Page 100: ...tation has detected that Post Error has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0185 User Action Information only no action is required FQXSPSD0000I The StorageVolumeElementName has been added This message is for the use case when an implementation has detected a Drive has been Added Severity Info ...

Page 101: ...novo Support FQXSPSD0002G Failure Predicted on StorageVolumeElementName for array ComputerSystemElementName This message is for the use case when an implementation has detected an Array Failure is Predicted Severity Warning Serviceable Yes Automatically notify Support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Prefix PLAT CIM ID 0168 User Action Complete the following steps un...

Page 102: ...UI and contact Lenovo Support FQXSPSD0003I Hot Spare enabled for ComputerSystemElementName This message is for the use case when an implementation has detected a Hot Spare has been Enabled Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0170 User Action Information only no action is required FQXSPSD0005I Hot Spare enabled...

Page 103: ...detected that an Array Rebuild is in Progress Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0178 User Action Information only no action is required FQXSPSD0007L Array critical asserted on drive arg1 in the enclosure chassis MTM S N arg2 This message is for the use case when an implementation has detected that an Array i...

Page 104: ...alPackageElementName This message is for the use case when an implementation has detected a Drive has been Removed Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix PLAT CIM ID 0163 User Action Complete the following steps until the problem is solved 1 If the drive was intentionally removed make sure that there is a filler in the dr...

Page 105: ...o Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0171 User Action Information only no action is required FQXSPSD2005I Critical Array ComputerSystemElementName has deasserted This message is for the use case when an implementation has detected that an Critiacal Array has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Hard Disk drive ...

Page 106: ...drive SNMP Trap ID 5 CIM Prefix PLAT CIM ID 0167 User Action Information only no action is required FQXSPSD2011I Failure no longer Predicted on drive arg1 in the enclosure chassis MTM S N arg2 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted Severity Info Serviceable No Automatically notify Support No Alert Category System Predicted Failu...

Page 107: ... Automatically notify Support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Prefix PLAT CIM ID 0177 User Action Information only no action is required FQXSPSD2015I Array rebuild completed on drive arg1 in the enclosure chassis MTM S N arg2 This message is for the use case when an implementation has detected that an Array Rebuild has Completed Severity Info Serviceable No Automatica...

Page 108: ... SNMP Trap ID 22 CIM Prefix IMM CIM ID 0002 User Action Complete the following steps until the problem is solved 1 Make sure that the certificate that you are importing is correct and properly generated 2 If problem persists collect Service Data log 3 Contact Lenovo Support FQXSPSE4001I Remote Login Successful Login ID arg1 using arg2 from arg3 at IP address arg4 This message is for the use case w...

Page 109: ...sword are being used 2 Have the system administrator reset the login ID or password FQXSPSE4004I Remote access attempt failed Invalid userid or password received Userid is arg1 from WEB browser at IP address arg2 This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session Severity Info Serviceable No Automatically notify Support ...

Page 110: ...d arg3 login failures from an SSH client at IP address arg4 This message is for the use case where a user has failed to log in to a Management Controller from SSH Severity Info Serviceable No Automatically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0041 User Action Complete the following steps until the problem is solved 1 Make sure that the correct ...

Page 111: ... IMM CIM ID 0077 User Action Information only no action is required FQXSPSE4011I Secure Web services HTTPS arg1 by user arg2 A user enables or disables Secure web services Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0091 User Action Information only no action is required FQXSPSE4012I Secure CIM XML HTTPS arg1 by user arg2 A us...

Page 112: ...tings Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0098 User Action Information only no action is required FQXSPSE4016I Global Login Account Security set by user arg1 PasswordRequired arg2 PasswordExpirationPeriod arg3 MinimumPasswordReuseCycle arg4 MinimumPasswordLength arg5 MinimumPasswordChangeInterval arg6 MaxmumLoginFailur...

Page 113: ...account was changed Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0102 User Action Information only no action is required FQXSPSE4020I User arg1 role set to arg2 A user account role assigned Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0103 User Action Inform...

Page 114: ... arg3 at IP address arg4 User locally defined an SSH Client key Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0106 User Action Information only no action is required FQXSPSE4024I SSH Client key imported for user arg1 from arg2 by user arg3 from arg4 at IP address arg5 User imported an SSH Client key Severity Info Serviceable No ...

Page 115: ...e where a remote user has failed to establish a remote control session from CIM Severity Info Serviceable No Automatically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0141 User Action Information only no action is required FQXSPSE4028I Security Userid arg1 had arg2 login failures from IPMI client at IP address arg3 This message is for the use case whe...

Page 116: ... is for the use case where a user successfully logs in to a Management Controller Severity Info Serviceable No Automatically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0156 User Action Information only no action is required FQXSPSE4032I Login ID arg1 from arg2 at IP address arg3 has logged off This message is for the use case where a user has logged ...

Page 117: ...erity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0165 User Action Information only no action is required FQXSPSE4036I The arg1 certificate is expired and has been removed Expired certificate has been removed Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix I...

Page 118: ...NMP Trap ID 22 CIM Prefix IMM CIM ID 0228 User Action Information only no action is required FQXSPSE4040I Temporary user account arg1 expires Temporary user account expire Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0229 User Action The user account you input has expired FQXSPSE4041I Security Userid arg1 had arg2 lo...

Page 119: ... Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0239 User Action Information only no action is required FQXSPSE4044I User arg1 third party hashed password has been arg2 by user arg3 from arg4 at IP address arg5 This message is for the use case where a user successfully manage the third party hashed password Severity Info Serviceable No Automatically notify Support No Alert Categ...

Page 120: ...8 arg9 arg10 arg11 by user arg12 Role create modify and assign Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID 22 CIM Prefix IMM CIM ID 0246 User Action Information only no action is required FQXSPSE4048I Role arg1 is removed by user arg2 Role is removed Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID 22 CI...

Page 121: ...efix IMM CIM ID 0254 User Action Information only no action is required FQXSPSE4058I User arg1 removed by user arg2 from arg3 at IP address arg4 A user account was deleted by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0255 User Action Information only no action is required FQXSPSE4059I User arg1 password modified by user...

Page 122: ...XSPSE4062I The system guard snapshot is captured by user arg1 from arg2 at IP address arg3 The system guard snapshot is captured by user Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0263 User Action Information only no action is required FQXSPSE4063I The system guard configuration is updated status arg1 hardware inve...

Page 123: ...CIM ID 0040 User Action Information only no action is required FQXSPSS4001I Server General Settings set by user arg1 Name arg2 Contact arg3 Location arg4 Room arg5 RackID arg6 Rack U position arg7 Address arg8 A user configured the Location setting Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0080 User Action Information only n...

Page 124: ...005I Manual Call Home by user arg1 arg2 Manual Call Home by user Severity Info Serviceable No Automatically notify Support Yes Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0135 User Action Information only no action is required FQXSPSS4006I Call Home to arg1 failed to complete arg2 Call Home failed to complete Severity Info Serviceable No Automatically notify Support No Alert Category Sy...

Page 125: ...ically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0226 User Action Information only no action is required FQXSPSS4010I Test Audit Log generated by user arg1 This message is for the use case where OS Crash Video Capture Failed Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID 22 CIM Prefix IMM CIM ID 0237 User Acti...

Page 126: ...2 arg4 arg5 NTPServerHost3 arg6 arg7 NTPServerHost4 arg8 arg9 NTPUpdateFrequency arg10 A user configured the Date and Time synchronize settings Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0085 User Action Information only no action is required FQXSPTR4003I Synchronize time setting by user arg1 Mode Sync with server clock A use...

Page 127: ... is required FQXSPUN0017I Sensor SensorElementName has transitioned to normal state This message is for the use case when an implementation has detected a Sensor transition to the normal state Severity Info Serviceable No Automatically notify Support No Alert Category Warning Other SNMP Trap ID 60 CIM Prefix PLAT CIM ID 0518 User Action Information only no action is required FQXSPUN0018J Sensor Se...

Page 128: ...Prefix PLAT CIM ID 0522 User Action Complete the following steps until the problem is solved 1 If the sensor is PFR PCH a DC cycle the system b If the problem persists collect service data log right after this event triggered c Contact Lenovo Support 2 If the sensor is CPU 1 UPILinkErr or CPU 2 UPILinkErr a Make sure the heat sink is with sufficient torque on affected CPU location b If the problem...

Page 129: ...e use case when an implementation has detected a Sensor transitioned to non recoverable from less severe Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0524 User Action Complete the following steps until the problem is solved 1 If the sensor is in ME Status a Reboot XCC and see if the issue is still observed b Upg...

Page 130: ...on has detected a Sensor transitioned to critical from less severe Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0522 User Action Complete the following steps until the problem is solved 1 Check if the configured drives are present and they are properly connected 2 Go to system setup and check if the devices are ...

Page 131: ...ntact Lenovo Support FQXSPUN0055M The RAID controller in PCI slot arg1 is in critical state Battery is in non optimal state This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0522 User Action Complet...

Page 132: ...ategory System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0509 User Action Information only no action is required FQXSPUN2018I Sensor SensorElementName has deasserted the transition from normal to non critical state This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non critical from normal Severity Info Serviceable No Automatically not...

Page 133: ...n an implementation has detected that the Sensor transition to non recoverable has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0531 User Action Information only no action is required FQXSPUN2050I The RAID controller in PCI slot arg1 is no longer in critical status This message is for the use case when ...

Page 134: ... has detected an Invalid Unsupported Firmware Software Version Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0446 User Action Complete the following steps until the problem is solved 1 Flash XCC firmware to the latest level and reboot the system 2 If the problem persists collect service data log from the XCC WebG...

Page 135: ...Trap ID CIM Prefix IMM CIM ID 0035 User Action Information only no action is required FQXSPUP4002I Flash of arg1 from arg2 failed for user arg3 This message is for the use case where a user has not flashed the firmware component from the interface and IP address due to a failure Severity Info Serviceable No Automatically notify Support No Alert Category System other SNMP Trap ID 22 CIM Prefix IMM ...

Page 136: ...e is supported for the cluster solution before you update the code 2 If problem persists collect Service Data log 3 Contact Lenovo Support FQXSPUP4005I FPGA firmware mismatch between nodes servers arg1 and arg2 Please attempt to flash the FPGA firmware to the same level on all nodes servers A mismatch of FPGA firmware has been detected between nodes servers Severity Error Serviceable No Automatica...

Page 137: ... message is for the use case when an implementation has detected a Reboot by a Watchdog occurred Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0370 User Action Information only no action is required FQXSPWD0002I Powering off system ComputerSystemElementName initiated by watchdog WatchdogElementName This message is for t...

Page 138: ...nformation only no action is required FQXSPWD0004I Watchdog Timer interrupt occurred for WatchdogElementName This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0376 User Action Information only no action is required 134 T...

Page 139: ...re or critical condition that impairs service or an expected function User Action Indicates what actions you should perform to solve the event Perform the steps listed in this section in the order shown until the problem is solved If you cannot solve the problem after performing all steps contact Lenovo Support UEFI events organized by severity The following table lists all UEFI events organized b...

Page 140: ...Informational FQXSFMA0029I The PFA of DIMM arg1 has been deasserted after applying PPR for this DIMM arg2 Informational FQXSFMA0046I DIMM arg1 is disabled because it is Intel Optane PMEM that is not supported on current platform Informational FQXSFPU0020I The UEFI firmware image capsule signature is invalid Informational FQXSFPU0021I The TPM physical presence state has been cleared Informational F...

Page 141: ...d Health Status Driver Warning FQXSFDD0007G Security Key Lifecycle Manager SKLM IPMI Error Warning FQXSFIO0008M An intra board UPI dynamic link width reduction has been detected on the link between processor arg1 port arg2 and processor arg3 port arg4 Warning FQXSFIO0009M An inter board UPI dynamic link width reduction has been detected on the link between processor arg1 port arg2 and processor ar...

Page 142: ...e PMEM persistent memory interleave set should be moved to DIMM slot arg3 in sequence Warning FQXSFMA0035M Intel Optane PMEM interleave set should have arg1 PMEMs but arg2 PMEMs are missing Warning FQXSFMA0036M DIMM arg1 UID arg2 of Intel Optane PMEM persistent memory interleave set is missing Warning FQXSFMA0037G Intel Optane PMEM interleave set DIMM arg1 is migrated from another system Platform ...

Page 143: ...occurred Warning FQXSFSR0001M arg1 GPT corruption detected DiskGUID arg2 Warning FQXSFSR0003G The number of boot attempts has been exceeded No bootable device found Warning FQXSFTR0001L An invalid date and time have been detected Warning FQXSFDD0004M DRIVER HEALTH PROTOCOL Reports System Shutdown Required Controller Error FQXSFDD0012K SATA Hard Drive Error arg1 Error FQXSFIO0005M An intra board UP...

Page 144: ... Memory is present within the system but could not be configured Please verify that the memory configuration is valid arg1 Error FQXSFMA0008M DIMM arg1 has failed the POST memory test arg2 Error FQXSFMA0009K Invalid memory configuration for Mirror Mode Please correct memory configuration arg1 Error FQXSFMA0010K Invalid memory configuration for Sparing Mode Please correct memory configuration arg1 ...

Page 145: ...ne or more processors Error FQXSFPU0013K A processor model mismatch has been detected for one or more processors Error FQXSFPU0014N A processor family mismatch has been detected for one or more processors Error FQXSFPU0015K A processor stepping mismatch has been detected for one or more processors Error FQXSFPU0016N A processor within the system has failed the BIST Error FQXSFPU0017G A processor m...

Page 146: ...d change settings appropriately 3 Save settings and restart the system 4 If the problem persists collect Service Data logs 5 Contact Lenovo Support FQXSFDD0002M DRIVER HEALTH PROTOCOL Reports Failed Status Controller Severity Warning User Action Complete the following steps 1 Reboot the system 2 Reflash the adapter firmware 3 If the problem persists collect Service Data logs 4 Contact Lenovo Suppo...

Page 147: ... Complete the following steps 1 Reboot the system 2 Reflash the adapter firmware 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFDD0007G Security Key Lifecycle Manager SKLM IPMI Error Severity Warning User Action Complete the following steps 1 Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error 2 A C cycl...

Page 148: ...s 1 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFIO0006I An inter board UPI has been disabled on the link between processor arg1 port arg2 and processor arg3 port arg4 because of UPI topology downgrade Severity Info User Action Complete the following steps...

Page 149: ...lem persists collect Service Data logs 3 Contact Lenovo Support FQXSFIO0009M An inter board UPI dynamic link width reduction has been detected on the link between processor arg1 port arg2 and processor arg3 port arg4 Severity Warning User Action Complete the following steps 1 Reboot the system 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFIO0010M An Uncorrectabl...

Page 150: ...and I O Ports PCIe Gen1 Gen2 Gen3 Speed Selection or the OneCLI utility d If a PCIe error has also been reported on a second slot within the same node please ensure steps a b and c above are also performed for that adapter before proceeding 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFIO0012M A PCIe system error has occurred on Bus arg1 Device arg2 Function arg...

Page 151: ...ID is arg5 The physical slot number is arg6 Severity Error User Action Complete the following steps 1 If thisPCIe device and or any attached cables were recently installed moved serviced or upgraded Reseat adapter and any attached cables 2 Move adapter to a different system slot if available 3 Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that app...

Page 152: ... configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded Gen1 Gen2 settings can be configured via F1 Setup System Settings Devices and I O Ports PCIe Gen1 Gen2 Gen3 Speed Selection or the OneCLI utility 4 If the problem persists collect Service Data logs FQXSFIO0020J PCIe Isolation has occurred in PCIe slot arg1 The adapter may not operate correctly Sever...

Page 153: ...ystem spec to make sure that the PCIe device or NVME disk is installed in the compatible PCIe slot or bay and a compatible cable is used If not performance of this device might be impacted 4 If the problem persists collect Service Data logs 5 Contact Lenovo Support FQXSFIO0023J PCIe Link Speed has degraded from arg1 to arg2 in physical arg3 number arg4 Severity Warning User Action Complete the fol...

Page 154: ... bay number is arg6 Severity Warning User Action Complete the following steps 1 Reboot the system 2 Reflash the NVME disk firmware 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFIO0033J PCIe Link Width has degraded from arg1 to arg2 in physical bay number arg3 Severity Warning User Action Complete the following steps 1 Check the log for a separate error related t...

Page 155: ... Reboot the system 3 Update UEFI firmware to the latest version 4 If the problem persists collect Service Data logs 5 Contact Lenovo Support FQXSFMA0002I The uncorrectable memory error state has been cleared Severity Info User Action Information only no action is required FQXSFMA0002M An uncorrectable memory error has been detected on DIMM arg1 at address arg2 arg3 Severity Error User Action Compl...

Page 156: ...005N Memory is present within the system but could not be configured Please verify that the memory configuration is valid arg1 Severity Error User Action Complete the following steps 1 Ensure one or more DIMMs are installed in the server 2 Resolve existing memory errors if they are present 3 If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit verify that all DIMM co...

Page 157: ...onal event is not logged again FQXSFMA0008I DIMM arg1 POST memory test failure has been recovered arg2 Severity Info User Action Information only no action is required FQXSFMA0008M DIMM arg1 has failed the POST memory test arg2 Severity Error User Action Complete the following steps 1 If the DIMM configuration was changed prior to this failure verify that the DIMMs are installed in the correct pop...

Page 158: ...d for sparing mode according to the service information for this product 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFMA0011I Memory population change detected arg1 Severity Info User Action Complete the following steps 1 If you have added or removed DIMMs to the system and no additional errors were detected then please ignore this message 2 Check system event ...

Page 159: ...r Action Complete the following steps 1 Boot to uEFI F1 screen and make sure that all DIMMs are enabled Reboot the system 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFMA0023M Error has occurred in NVDIMM flash NVDIMM backup restore may not operate correctly arg1 Severity Error User Action Complete the following steps 1 Reseat the affected NDIMM and the DIMM in ...

Page 160: ...te that applies to this memory error 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFMA0026G Multi bit CE occurred on DIMM arg1 need to restart the system for DIMM Self healing to attempt post package repair PPR Severity Warning User Action Complete the following steps 1 Restart the system to allow for DIMM Self healing to attempt hard post package repair PPR and ...

Page 161: ...on 4 If the problem persists collect Service Data logs 5 Contact Lenovo Support FQXSFMA0028K Memory Capacity exceeds CPU limit arg1 Severity Error User Action Complete the following steps 1 Remove AC power from the system 2 Modify memory configuration to ensure the memory capacity does not exceed the processor part number limit 3 If the problem persists collect Service Data logs 4 Contact Lenovo S...

Page 162: ... meets the warranty terms contact Lenovo Support for PMEM replacement b If the PMEM does not meet the warranty terms order a new comparable PMEM through an authorized Lenovo reseller 4 Collect Service log and contact Lenovo support to schedule PMEM replacement Note Unless otherwise specified in other agreements or contract terms parts beyond their warranty terms and or parts that have reached thei...

Page 163: ... set should be moved to DIMM slot arg3 in sequence Severity Warning User Action Complete the following steps 1 Collect XCC Service Data 2 Power off system 3 Details included in this error message will provide the correct location for that PMEM 4 Move the PMEM to the correct location 5 If the problem persists collect Service Data logs 6 Contact Lenovo Support FQXSFMA0035M Intel Optane PMEM interlea...

Page 164: ...ice Data logs 4 Contact Lenovo Support FQXSFMA0038K All Intel Optane PMEMs could not be auto unlocked because of no passphrase Severity Warning User Action Complete the following steps 1 Provision the passphrase for Intel Optane PMEM auto unlock or unlock PMEMs in OS with Intel PMEM tools 2 Methods to provision the passphrase a Option 1 enable security on all Intel Optane PMEMs found through Syste...

Page 165: ...problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFMA0041K Near Memory Far Memory ratio 1 arg1 arg2 for Intel Optane PMEM configuration is not in recommended range 1 arg3 1 arg4 Severity Warning User Action Complete the following steps 1 Validate system s memory configuration by using the memory configuration tool below https dcsc lenovo com memory_configuration 2 Resolve DIM...

Page 166: ...pport site for a firmware update required for this processor and install that update if applicable 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU0002N An invalid processor type has been detected Severity Error User Action Complete the following steps 1 Verify that the Processor is a valid option that is listed as a Server Proven device for this system If a non...

Page 167: ... bulletin that applies to this Processor error 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU0005K A mismatch between the maximum allowed UPI link speed has been detected for one or more processors Severity Error User Action Complete the following steps 1 If this is a newly installed option ensure that matching Processors are installed in the correct Processor...

Page 168: ...essor is a valid option that is listed as a Server Proven device for this system If not remove the Processor and install one listed on the Server Proven website 2 Verify that matching processors are installed in the correct processor sockets Correct any mismatch found 3 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error 4 If the pro...

Page 169: ...cessor model mismatch has been detected for one or more processors Severity Error User Action Complete the following steps 1 Verify that matching processors are installed in the correct processor sockets Correct any mismatch found 2 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error 3 If the problem persists collect Service Data...

Page 170: ...Severity Error User Action Complete the following steps 1 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this Processor error 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU0018N CATERR IERR has asserted on processor arg1 Severity Error User Action Complete the following steps 1 Check Lenovo support site for an a...

Page 171: ... or OS please remove that bootable device 2 If customer does want to boot this unauthorized UEFI image or OS there re two ways to allow system boot from this unauthorized image the first is to disable Secure Boot the second is to enroll the unauthorized image into DB Authorized Signature Database a Disable Secure Boot assert Physical Presence and then change Secure Boot Setting to Disable in F1 Se...

Page 172: ...port FQXSFPU0031N The number of POST attempts has reached the value configured in F1 setup The system has booted with default UEFI settings User specified settings have been preserved and will be used on subsequent boots unless modified before rebooting Severity Error User Action Complete the following steps 1 Original UEFI settings are still present If customer desires to continue using the origi...

Page 173: ...service bulletin or UEFI firmware update that applies to this error 2 Reboot the system 3 Check and reverse any recent changes to system settings or the Operating System 4 If the problem persists collect Service Data logs 5 Contact Lenovo Support FQXSFPU0062F System uncorrectable error happened in Processor arg1 Core arg2 MC bank arg3 with MC Status arg4 MC Address arg5 and MC Misc arg6 Severity W...

Page 174: ...everity Warning User Action Complete the following steps 1 Reboot the system 2 If the error recurs TPM related features will not work 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU4041I TPM Firmware update is in progress Please DO NOT power off or reset system Severity Info User Action Information only no action is required FQXSFPU4042I TPM Firmware update is ...

Page 175: ...SFPU4050G Failed to update TPM Firmware Severity Warning User Action Information only no action is required FQXSFPU4051G Undefined TPM_POLICY found Severity Warning User Action Complete the following steps 1 Reboot the system 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU4052G TPM_POLICY is not locked Severity Warning User Action Complete the following steps 1...

Page 176: ...ystem 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU4057I Secure boot variable is being accessed with an unauthorized password reset the system immediately to recover Severity Warning User Action Information only no action is required FQXSFPU4058I Secure Boot Setting is changed from enabled to disabled Severity Warning User Action Information only no action is...

Page 177: ...n Information only no action is required FQXSFPU4083I Host Admin password has been cleared Severity Info User Action Information only no action is required FQXSFPU4084I Host boot order has been changed Severity Info User Action Information only no action is required FQXSFPU4085I Host WOL boot order has been changed Severity Info User Action Information only no action is required FQXSFPW0001L CMOS ...

Page 178: ...ngs in the XCC GUI 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFSM0004M An XCC communication failure has occurred Severity Warning User Action Complete the following steps 1 AC cycle the system 2 Make sure XCC and UEFI FW are operating with same compatible level 3 Check Lenovo support site for an applicable service bulletin or firmware update that applies to th...

Page 179: ...ery and set to Automatic 5 Save settings and restart the system 6 Boot to F1 setup system automatically tries to recover the GPT during the POST 7 Restart the system 8 Re format the LUN or disk and re install the OS 9 If the problem persists collect Service Data logs 10 Contact Lenovo Support FQXSFSR0002I arg1 GPT corruption recovered DiskGUID arg2 Severity Info User Action Information only no act...

Page 180: ...ent should immediately precede an FQXSFPW0001L error Resolve that event or any other battery related errors 2 Use F1 Setup to reset date and time 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support 176 ThinkSystem SR650 V2 Messages and Codes Reference ...

Page 181: ...rror The event is a failure or critical condition that impairs service or an expected function User Action Indicates what actions you should perform to solve the event Perform the steps listed in this section in the order shown until the problem is solved If you cannot solve the problem after performing all steps contact Lenovo Support LXPM events organized by severity The following table lists al...

Page 182: ...ational FQXPMUP0102I Start to update window driver Informational FQXPMUP0103I Start to update linux driver Informational FQXPMUP0104I Start to update UEFI Informational FQXPMUP0105I Start to update BMC Informational FQXPMUP0106I Successfully updated the firmware Informational FQXPMVD0003I Update VPD data successfully Informational FQXPMCL0001K Bootx64 efi is not found Failed to Boot OS Warning FQX...

Page 183: ...ges are not compatible Warning FQXPMUP0003K Unable to obtain the minimum level of UEFI Warning FQXPMUP0004K Unable to obtain the installed version of UEFI Warning FQXPMUP0005K Unable to obtain the installed version of BMC Warning FQXPMUP0006K Unable to obtain the installed version of LXPM Warning FQXPMUP0007K Unable to obtain the installed version of linux driver Warning FQXPMUP0008K Unable to obt...

Page 184: ...ive Error FQXPMSD0011M The hard drive is not supported by uEFI while LXPM send command to test hard drive Error FQXPMUP0201M BMC communication failed EMMC2USB mount failure Failed to update the firmware Error FQXPMUP0202M Transfer the update package error Failed to update the firmware Error FQXPMUP0203M BMC communication failed EMMC2USB unmount failure Failed to update the firmware Error FQXPMUP02...

Page 185: ...t technical support FQXPMCL0003K BMC communication failed DRIVER Mount Failure Severity Warning User Action 1 Ensure proper operation of the virtual USB connection 2 Restart BMC via supported method and reboot the system 3 Reflash BMC firmware 4 Clone the image over and retry the operation 5 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds...

Page 186: ... 3 Ensure the state of the RAID adapter and disk drives are normal 4 Verify proper physical connection of the disk drive SAS expander if applicable and RAID adapter 5 Reboot the machine and retry the export of the RAID configuration 6 If the problem persists please contact technical support FQXPMCL0007I Import raid config successfully Severity Info User Action Information only no action is require...

Page 187: ...09K Failed to import uefi settings Severity Warning User Action 1 Ensure proper connection to USB network drive and retry the uEFI setting import 2 Ensure that same system model type to import the uEFI setting and UEFI version should be the same 3 Reboot and try to import a new clone of the UEFI settings 4 Reflash UEFI firmware 5 If the problem persists please contact technical support FQXPMCL0010...

Page 188: ...If the problem persists please contact technical support FQXPMEM0001M Unable to locate LXPM firmware image Severity Error User Action 1 Restart BMC via supported method and reboot the system 2 Reflash the LXPM 3 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 4 If t...

Page 189: ...on Settings Select Console Redirection Change the setting to Disable and save Next reboot the system 2 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 3 If the problem persists please contact technical support FQXPMEM0008M Diagnostic image cannot be launched as the ...

Page 190: ...start the system and retry the operation again 5 If the problem persists contact technical support FQXPMER0004I Internal storage drives erased successfully Severity Info User Action Information only no action is required FQXPMER0004M Failed to clear system logs Severity Error User Action 1 Restart BMC via supported method and reboot the system 2 Retry this operation again 3 If the problem persists...

Page 191: ... successfully Severity Info User Action Information only no action is required FQXPMNM0001G Failed to set new BMC network parameters Severity Warning User Action 1 Ensure input parameters are valid 2 Wait for one minute and retry the setting 3 Restart BMC via supported method and reboot the system 4 Retry the setting change 5 Use UEFI setup to change parameters optional FQXPMNM0002I Set BMC networ...

Page 192: ... Action 1 Ensure proper operation of the virtual USB connection 2 Restart BMC via supported method and reboot the system 3 Reflash BMC firmware 4 Retry OS deployment 5 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 6 If the problem persists please contact technical...

Page 193: ... problem persists please contact technical support FQXPMOS0007K Failed to read License RTF file Severity Warning User Action 1 Restart BMC via supported method and reboot the system 2 If the problem persists reflash BMC firmware 3 Use another OS media USB DVD or USB key 4 Retry OS deployment 5 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several secon...

Page 194: ...known test error occurred while the device was executing its self test Severity Error User Action 1 Remove A C from the server and reseat all drives backplanes RAID adapters expanders if any and cables 2 Ensure device firmware is at the latest level 3 Retry the test 4 If the problem persists please contact technical support FQXPMSD0003M self test completed having a test element that failed and the...

Page 195: ...es 2 Ensure device firmware is at the latest level 3 Retry the test 4 If the problem persists please contact technical support FQXPMSD0007M Hard Drive s not found Severity Error User Action 1 Remove A C from the server and reseat all drives backplanes RAID adapters expanders if any and cables 2 Ensure device firmware is at the latest level 3 Verify that the same Error is present in BMC or OneCLI i...

Page 196: ...elf test feature 2 If the problem persists please contact technical support FQXPMSR0001K Found unsupported RAID adapter Severity Warning User Action 1 Check the following Lenovo support site for information on supported RAID adapters http www lenovo com us en serverproven index shtml 2 Ensure RAID adapter LXPM and UEFI firmware are at the latest levels 3 If the problem persists please contact tech...

Page 197: ...arning User Action 1 Ensure LXPM and RAID adapter firmware are at the latest levels 2 Ensure the state of RAID adapter and disk drives are both healty 3 Verify proper physical connection of the disk drive SAS expander if applicable and RAID adapter 4 Reboot the machine and retry to remove the existing virtual disk 5 If the problem persists please contact technical support FQXPMSR0032I Removed exis...

Page 198: ...power is restored power on the host system 4 If the problem persists please contact technical support FQXPMUP0005K Unable to obtain the installed version of BMC Severity Warning User Action 1 Restart BMC via supported method and reboot the system 2 Reflash BMC firmware 3 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on A...

Page 199: ...rmware 3 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 4 If the problem persists please contact technical support FQXPMUP0101I Start to update LXPM Severity Info User Action Information only no action is required FQXPMUP0102I Start to update window driver Severity...

Page 200: ...led to update the firmware Severity Error User Action 1 Ensure the update package is not corrupt undamaged and then retry the update 2 Ensure proper connection to USB network drive and retry the update 3 Restart BMC via supported method and BMC setting via uEFI setup or Restart Management Controller in BMC web UI Then reboot the system 4 If the problem persists reflash the BMC firmware 5 If the pr...

Page 201: ...ate the firmware Severity Error User Action 1 Restart BMC via supported method and reboot the system 2 Reflash BMC firmware 3 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 4 If the problem persists try a different Lenovo tool to perform the update eg XClarity Admi...

Page 202: ...C via supported method and reboot the system 2 Reflash BMC firmware 3 If the problem persists perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 4 If the problem persists please contact technical support FQXPMVD0001H Failed to get VPD data Severity Warning User Action ...

Page 203: ... AC reset or virtual reseat if step 1 failed Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 3 If the problem persists please contact technical support FQXPMVD0012K Failed to set the TPM TPM card TCM policy Severity Warning User Action 1 Press Apply button on VPD update page 2 Reboot the system if st...

Page 204: ...200 ThinkSystem SR650 V2 Messages and Codes Reference ...

Page 205: ...urity advisories Lenovo is committed to developing products and services that adhere to the highest security standards in order to protect our customers and their data When potential vulnerabilities are reported it is the responsibility of the Lenovo Product Security Incident Response Team PSIRT to investigate and provide information to our customers so they may put mitigation plans in place as we...

Page 206: ...documentation also describes the diagnostic tests that you can perform The documentation for most systems operating systems and programs contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operating system or program Gathering information needed to call Support If you require warranty service for you...

Page 207: ...enovo XClarity Administrator and the managed endpoints You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP You can also manually collect diagnostic files open a problem record and send diagnostic files to the Lenovo Support Center You can find more information about setting up automatic problem notification within the Lenovo XClarity ...

Page 208: ...204 ThinkSystem SR650 V2 Messages and Codes Reference ...

Page 209: ...UEFI 135 G Getting help 201 H hardware service and support telephone numbers 203 help 201 L Lenovo XClarity Controller error messages 3 Lenovo XClarity Controller events 3 LXPM error messages 177 LXPM events 177 S security advisories 201 service and support before you call 201 hardware 203 software 203 service data 203 software service and support telephone numbers 203 support web page custom 201 ...

Page 210: ...206 ThinkSystem SR650 V2 Messages and Codes Reference ...

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