Lenovo ThinkServer TD350 User Manual And Hardware Maintenance Manual Download Page 1

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ThinkServer TD350
User Guide and Hardware Maintenance
Manual

Machine Types:

70DG, 70DH, 70DJ, 70DK, 70DL, 70DM, 70DN,

and 70DQ

Summary of Contents for ThinkServer TD350

Page 1: ...ThinkServer TD350 User Guide and Hardware Maintenance Manual Machine Types 70DG 70DH 70DJ 70DK 70DL 70DM 70DN and 70DQ ...

Page 2: ... Read this first safety information on page iii Appendix A Notices on page 193 Seventh Edition May 2016 Copyright Lenovo 2014 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ... board components 47 System board jumpers 50 Chapter 4 Turning on and turning off the server 55 Turning on the server 55 Turning off the server 55 Chapter 5 Configuring the server 57 Using the Setup Utility program 57 Starting the Setup Utility program 57 Viewing information in the Setup Utility program 57 Setup Utility program interface 57 Setting the system date and time 60 Using passwords 60 Se...

Page 4: ... Reinstalling the server cover and reconnecting cables 180 Updating the server configuration 182 Chapter 7 Troubleshooting and diagnostics 183 Troubleshooting procedure 183 Viewing the status and diagnostic LEDs 183 Viewing the system event log 183 Basic troubleshooting tables 184 Lenovo ThinkServer Deployment Manager program problems 184 Optical drive problems 184 Internal storage drive problems ...

Page 5: ...ä Avant d utiliser le produit veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le disque de documentation fourni avec le produit Πριν να χρησιμοποιήσετε το προϊόν βεβαιωθείτε ότι έχετε διαβάσει και κατανοήσει τις οδηγίες ασφάλειας οι οποίες είναι διαθέσιμες σε διάφορες γλώσσες στο δίσκο τεκμηρίωσης που συνοδεύει το προϊόν Vor Verwendung des Produkts sollten ...

Page 6: ...áciou dodanom s produktom Poskrbite da boste pred uporabo izdelka prebrali in razumeli večjezična varnostna navodila na optičnem disku z dokumentacijo ki ste ga dobili z izdelkom Antes de utilizar el producto asegúrese de leer y comprender las instrucciones de seguridad multilingües del disco de documentación que se proporciona con el producto Var noga med att läsa säkerhetsinstruktionerna på doku...

Page 7: ... instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlets 5 Turn devices ON 1 Turn everythi...

Page 8: ...ss 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb 32 kg 70 5 lb 55 kg 121 2 lb 100 kg 220 5 lb CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switch on the...

Page 9: ...s will not support the weight of the device Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statem...

Page 10: ...ded on the rails Statement 14 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 CAUTION The power control button on the device may put the device in standby mode instead of turning off the device In addition the device might hav...

Page 11: ...nts Use 1 3 mm2 or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds Provide a readily available approved and rated disconnect device in the field wiring Statement 17 CAUTION This product contains a Class 1M laser Do not view directly with optical instruments Statement 18 CAUTION Do not place a...

Page 12: ...her you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged Cathode Ray Tube CRT monitor or a bulging capacitor Mechanical hazards such as loose or missing hardware To determine whether t...

Page 13: ...worn frayed or pinched cables 9 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Grounding requirements Electrical grounding of the server is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Copyright Lenovo 2014 2016 xi ...

Page 14: ...xii ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 15: ... available in more than 30 languages at http www lenovo com warranty llw_02 If you cannot obtain the LLW through the documentation disc or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LLW free of charge For warranty service consult the worldwide Lenovo Support telephone list Telephone numbers are subject to change without notice The most up to dat...

Page 16: ...and services to registered users Server disc This topic provides general descriptions of the various documentation for your server and instructions on how to obtain all the documentation Printed document The following documents are printed out and contained in your server package Read Me First This is a multilingual document you should read first This document provides instructions on how to acces...

Page 17: ... statement Customer Replaceable Units CRUs information and information about how to contact the Lenovo Customer Support Center Lenovo License Agreement This document includes the terms and conditions of the Lenovo License Agreement User Guide and Hardware Maintenance Manual This document provides detailed information to help you get familiar with your server and help you use configure and maintain...

Page 18: ...4 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 19: ...n Instructions are available on some models 4 Connect the Ethernet cable and power cords to the server See Rear view of the server on page 22 to locate the connectors 5 Turn on the server to verify operation See Turning on the server on page 55 6 Review the Unified Extensible Firmware Interface UEFI Basic Input Output System BIOS settings and customize as needed See Using the Setup Utility program...

Page 20: ...6 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 21: ...oard available on some models Material box including power cords available on some models printed documentation and a documentation disc Features This topic provides general information about the server features for various models Depending on your specific model some features might vary or not be available For information about your specific model use the Setup Utility program See Viewing informa...

Page 22: ...att power supplies universal input and compliant with 80 PLUS Platinum One or two hot swap 750 watt power supplies universal input and compliant with 80 PLUS Platinum One or two hot swap 750 watt power supplies universal input and compliant with 80 PLUS Titanium One or two hot swap 1100 watt power supplies universal input and compliant with 80 PLUS Platinum Note If you are using uninterruptible po...

Page 23: ...inch SATA optical drives The server has two optical drive bays The lower optical drive bay is installed with a 5 25 inch SATA optical drive The upper bay is for a secondary optical drive Some server models come with a secondary optical drive installed in the upper bay Up to two SATA slim optical drives The server has two optical drive bays The lower optical drive bay is installed with a SATA slim ...

Page 24: ... device drivers are available for download at http www lenovo com drivers Reliability availability and serviceability Reliability availability and serviceability hereinafter referred to as RAS are three important server design features The RAS features help you to ensure the integrity of the data stored on the server the availability of the server when you need it and the ease with which you can d...

Page 25: ...hot swap system fans With the hot swap feature you can install remove or replace storage drives a failing power supply or a failing system fan without turning off the server Preboot Execution Environment PXE The Intel PXE technology enables you to boot your computers load an operating system or deploy executable images from a remote server by using a network interface The operation can be done ind...

Page 26: ... input Universal input Minimum 90 V ac for 450 watt redundant power supplies compliant with 80 PLUS Gold 90 V ac for 550 watt 750 watt and 1100 watt redundant power supplies compliant with 80 PLUS Platinum 180 V ac for 750 watt redundant power supplies compliant with 80 PLUS Titanium Maximum 264 V ac Input frequency range 47 Hz to 63 Hz Environment Your server complies with ASHRAE class A3 specifi...

Page 27: ...rature for operation becomes a dependent variable A2 The temperature value decreases by 1 C 33 8 F with every 300 m 984 ft of altitude increase A3 The temperature value decreases by 1 C 33 8 F with every 175 m 574 ft of altitude increase A4 The temperature value decreases by 1 C 33 8 F with every 125 m 410 ft of altitude increase Note If your server has a 64 GB 2400 MHz memory module installed ens...

Page 28: ...m information includes the inventory and status of components such as microprocessors memory modules fans and temperature sensors The program enables users to perform tasks such as launching a remote console and accessing the TSM interface The program also provides an easy way to update the firmware and send e mail alerts to related recipients when certain events are detected For detailed informat...

Page 29: ...d the latest Deployment Manager go to http www lenovo com drivers and follow the instructions on the Web page Lenovo ThinkServer Diagnostics The Lenovo ThinkServer Diagnostics program enables you to diagnose server problems perform some diagnostic tests and collect system information Examples of the system information include basic operating system information hardware information SEL RAID log and...

Page 30: ... also helps to plan servers and devices deployment in an efficient way For detailed information about using the Lenovo ThinkServer Power Planner program refer to the help system of the program Lenovo ThinkServer System Manager The Lenovo ThinkServer System Manager TSM is a management solution that provides comprehensive and secure management features These features enable you to manage your server...

Page 31: ...our server and provide faster service The following illustration is an example of the machine type model and serial number label on the server Note Depending on the model type your server might look different from this illustration Figure 1 Machine type model and serial number label Front view of the server The front view of the server varies by model Your server might look different from the illu...

Page 32: ... LED The optical drive status LED is blinking in green when the optical drive is working or in the POST process 2 Optical drive eject close button Press this button to eject or close the optical drive when the server power is on 3 Optical drive manual eject hole Insert a straightened paper clip into the optical drive manual eject hole to eject the disc tray when the eject close button does not wor...

Page 33: ...same server For more information see Installing a 2 5 inch drive into a 3 5 inch drive bay on page 150 Ensure that you follow the numeric bay order when installing storage drives into the bays For server models with thirty two 2 5 inch drive bays install the drives into bay group C0 first supported by Lenovo ThinkServer RAID 720ix AnyRAID Adapter 0 If more drives are available continue installing ...

Page 34: ...m health LED 6 USB 2 0 connectors 2 1 Power button with power status LED Press the power button to turn on the server when you finish setting up the server Hold the power button for several seconds to turn off the server if you cannot turn it off from the operating system See Chapter 4 Turning on and turning off the server on page 55 The power status LED helps you to identify the current power sta...

Page 35: ...n On Green The server is connected to a LAN Off None The server is disconnected from a LAN Blinking Green The LAN is connected and active 5 System health LED The system health LED helps you to identify if there are any system errors Off The server is off or the server is on and working normally Blinking The BMC is initiating Amber The server has potential system errors Check the information in the...

Page 36: ...tible such as a USB keyboard mouse scanner or printer If you have more than six USB devices you can purchase a USB hub which you can use to connect additional USB devices Rear view of the server Note Depending on the model your server might look slightly different from the illustration in this topic Figure 4 Rear view of the server with two hot swap redundant power supplies 1 Hot swap power suppli...

Page 37: ...ogram for server presence detection ID LED Color Description On Blue The server is identified Off None The ID LED is not in use or the server is not identified 3 VGA DB 15 connector Used to attach a VGA compatible video device such as a VGA monitor 4 11 PCIe card slots Your server has seven PCIe card slots on the system board for you to install appropriate PCIe cards For information about the PCIe...

Page 38: ... 1000 Mbps Green On The connection speed is 100 Mbps 1 Left data speed None Off The connection speed is 10 Mbps Green On The server is connected to a LAN None Off The server is disconnected from a LAN 2 Right link and activity Green Blinking The LAN is connected and active 9 Server cover key Used to open or lock the server cover Save the key in a safe place to avoid loss 10 Serial connector Used t...

Page 39: ... model The following illustrations show the three chassis configurations based on the supported backplane or module Server models with one 3 5 inch hot swap drive backplane Server models with one 2 5 inch hot swap drive backplane Server models with one 3 5 inch easy swap drive module Note Depending on the model your server might look different from the illustrations in this topic Chapter 3 Product...

Page 40: ...vailable on some models 3 AnyRAID adapter tray 4 ThinkServer RAID Super Capacitor Modules available on some models 5 3 5 inch hot swap drive backplane 6 System fans 7 PCIe card holder 8 CPU1 DIMMs vary by model 9 CPU2 DIMMs vary by model 10 Heat sinks vary by model 11 Intrusion switch available on some models 12 Coin cell battery 13 CPU1 DIMMs vary by model 14 PCIe card holder 15 Cooling shroud 26...

Page 41: ...kplane 1 AnyRAID adapter available on some models 2 AnyRAID adapter tray 3 2 5 inch hot swap drive backplane 4 System fans 5 PCIe card holder 6 CPU1 DIMMs vary by model 7 CPU2 DIMMs vary by model 8 Heat sinks vary by model 9 Intrusion switch available on some models 10 Coin cell battery 11 CPU1 DIMMs vary by model 12 PCIe card holder 13 Cooling shroud Chapter 3 Product overview 27 ...

Page 42: ...omers are responsible for installing the self service CRUs for this product Customers also can install optional service CRUs which might require some technical skills or tools or request that a technician install the optional service CRU under the terms of the applicable warranty service type for your country or region Non CRUs must be replaced only by trained service technicians The following tab...

Page 43: ...on switch No Yes Memory module Yes No Microprocessor No Yes Optical drive Yes No PCIe card Yes No PCIe solid state drive Yes No Power interface board No No Secure digital SD card Yes No SD module No Yes Slim optical drive Yes No System board No No System fan Yes No ThinkServer RAID 110i upgrade key No Yes ThinkServer RAID 510i upgrade key No Yes ThinkServer RAID 520i upgrade key No Yes Lenovo Thin...

Page 44: ...r is on the status of the drive will be identified as Unconfigured Bad In this case do not replace the drive You can change the drive status into Unconfigured Good using the ThinkServer MegaRAID SAS Software The status of the drive is Offline You can change the drive status into Online using the ThinkServer MegaRAID SAS Software For detailed information about using the ThinkServer MegaRAID SAS Sof...

Page 45: ... status LEDs System fan status LED Color Description Off None The corresponding system fan is operating normally On Amber The corresponding system fan is running at low speed or has been removed Check the BMC for errors and run the diagnostic programs See Lenovo ThinkServer Diagnostics on page 15 Chapter 3 Product overview 31 ...

Page 46: ... supply is working normally No action is needed 3 Fault LED On amber The power supply has failed Replace the power supply See Installing or replacing a hot swap redundant power supply on page 147 RAID adapter Your server supports the following RAID adapters supported type varies by server model Lenovo ThinkServer RAID 110i AnyRAID Adapter also called pass through board Lenovo ThinkServer RAID 510i...

Page 47: ...nkServer RAID 110i AnyRAID Adapter provides SATA software RAID function The following illustration shows the connectors on the adapter Figure 13 Lenovo ThinkServer RAID 110i AnyRAID Adapter 1 SATA connector 0 3 Used to connect to the SATA connector 0 ports 0 3 on the system board See System board components on page 47 2 SATA connector 4 7 Used to connect to the SATA connector 1 ports 4 7 on the sy...

Page 48: ...ws the connectors on the adapter Figure 14 Lenovo ThinkServer RAID 510i AnyRAID Adapter 1 PCI E 0 connector 2 PCI E 1 connector Used to connect to the AnyRAID connectors 1 2 on the system board See System board components on page 47 3 RAID upgrade key connector Used to connect a ThinkServer RAID 510i upgrade key 34 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 49: ...pter Figure 15 Lenovo ThinkServer RAID 720i AnyRAID Adapter 1 ThinkServer RAID Super Capacitor Module connector available on some models Used to connect the ThinkServer RAID Super Capacitor Module See Server components on page 25 2 PCI E 0 connector 3 PCI E 1 connector Used to connect to the AnyRAID connectors 1 2 on the system board See System board components on page 47 Chapter 3 Product overvie...

Page 50: ...720ix AnyRAID Adapter 1 SATA connector Used to connect the signal cable from the M 2 storage module or the internal tape drive 2 ThinkServer RAID Super Capacitor Module connector Used to connect the ThinkServer RAID Super Capacitor Module See Server components on page 25 3 PCI E 0 connector 4 PCI E 1 connector Used to connect to the AnyRAID connectors 1 2 on the system board or the PCIe connector ...

Page 51: ...gure 17 Lenovo ThinkServer RAID 520i PCIe RAID Adapter 1 Mini SAS connector 0 2 Mini SAS connector 1 Used to connect to the mini SAS connectors 1 2 on the backplane with min SAS connectors See Backplane for up to five 3 5 inch hot swap drives on page 41 and Backplane for up to eight 2 5 inch hot swap drives on page 42 3 J3 connector Used to connect a ThinkServer RAID 520i upgrade key Chapter 3 Pro...

Page 52: ...e RAID Adapter 1 Mini SAS connector 0 2 Mini SAS connector 1 Used to connect to the mini SAS connectors 1 2 on the backplane with min SAS connectors See Backplane for up to five 3 5 inch hot swap drives on page 41 and Backplane for up to eight 2 5 inch hot swap drives on page 42 3 Thunderbolt Flash Module connector Used to connect a Thunderbolt Memory module hereinafter referred to as TMM 38 Think...

Page 53: ...llowing illustration shows the connectors on the PCIe interposer card Figure 19 PCIe interposer card 1 PCIe connector Used to connect to the PCI E 0 and PCI E 1 connectors on the Lenovo ThinkServer RAID 720ix AnyRAID Adapter 2 I2C connector Used to connect to the I2C connector on the system board Hot swap drive backplane Your server comes with one of the following drive bay and backplane configura...

Page 54: ...he server cover on page 72 and Replacing the AnyRAID adapter on page 159 Notes Depending on the model your server might look different from the following illustration The following illustration is based on server models that have fifteen 3 5 inch drive bays with one backplane 1 Figure 20 Backplane location 40 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 55: ...r view 0 4 Slot 0 slot 4 Used to connect 3 5 inch hot swap drives 5 8 pin power connector Used to connect a power cable to provide power to the backplane 6 7 Mini SAS connectors Used to connect to the mini SAS connectors on a PCIe RAID adapter You also can use a SATA to mini SAS signal cable to connect the backplane to the SATA connectors on the system board Chapter 3 Product overview 41 ...

Page 56: ...p drives 15 8 pin power connector Used to connect a power cable to provide power to the backplane 16 AnyRAID adapter slots Used to connect an AnyRAID adapter Backplane for up to eight 2 5 inch hot swap drives Your server supports two types of backplanes for up to eight 2 5 inch hot swap drives Backplane with an AnyRAID adapter slot on the back Backplane with mini SAS connectors on the back 42 Thin...

Page 57: ...with an AnyRAID adapter slot on the back Figure 25 Front view Figure 26 Rear view 0 7 Slot 0 slot 7 Used to connect 2 5 inch hot swap drives 8 10 pin power connector Used to connect a power cable to provide power to the backplane 9 AnyRAID adapter slot Used to connect an AnyRAID adapter Chapter 3 Product overview 43 ...

Page 58: ...i SAS signal cable to connect the backplane to the SATA connectors on the system board Connecting cables This topic provides instructions on how to connect cables Connecting the mini SAS to PCIe signal cable from the system board to the AnyRAID adapter on page 45 Connecting the I2C to I2C signal cable and mini SAS to PCIe signal cables for server models supporting up to thirty two 2 5 inch drives ...

Page 59: ... connectors refer to the related topics in Locations on page 17 Connecting the I2C to I2C signal cable and mini SAS to PCIe signal cables for server models supporting up to thirty two 2 5 inch drives Two Lenovo ThinkServer RAID 720ix AnyRAID Adapters must be installed on server models that support up to thirty two 2 5 inch drives The upper Lenovo ThinkServer RAID 720ix AnyRAID Adapter is adapter 0...

Page 60: ...ble from the system board to the Lenovo ThinkServer RAID 110i AnyRAID Adapter do the following 1 Use one SATA signal cable Connect one end of the SATA signal cable to the SATA connector 0 3 and the SATA connector 4 7 on the Lenovo ThinkServer RAID 110i AnyRAID Adapter 2 Connect the other end of the SATA signal cable to the SATA connector 0 and the SATA connector 1 on the system board To locate the...

Page 61: ...or 14 SATA connector 0 ports 0 3 15 SATA connector 1 ports 4 7 16 Front panel connector 17 Optical drive 2 signal connector 18 RAID upgrade key connector 19 Optical drive 1 signal connector 20 TPM connector 21 TSM Premium connector 22 I2C to I2C connector 23 PCIe card slot 1 for microprocessor 1 24 PCIe card slot 2 for microprocessor 1 25 PCIe card slot 3 for microprocessor 1 26 AnyRAID connector ...

Page 62: ...er connector 2 7 Backplane power connector 1 Used to connect the power cable from the backplanes 8 System fan connector Used to connect the cable of the system fans and system fan status LEDs 9 11 28 30 Memory slots Your server system board provides 16 memory slots to support up to 16 memory modules For more information see Memory module installation rules on page 82 10 Microprocessor socket 1 29 ...

Page 63: ... 1 signal connector Used to connect the signal cable of the optical drive 20 TPM connector Used to connect a ThinkServer Trusted Platform Module TPM which is a security chip to enhance server security See Installing or removing the ThinkServer Trusted Platform Module on page 110 21 TSM Premium connector Used to connect a server option named ThinkServer System Manager Premium TSM Premium module to ...

Page 64: ...oprocessor 2 x16 x8 x4 x2 x1 Full length full height card Note If a ThinkServer host bus adapter HBA is available refer to the user guide for detailed information The user guide is available for download at http www lenovo com UserManuals 26 AnyRAID connector 1 2 Used to connect the signal cable from the system board to an AnyRAID adapter 27 Intrusion switch connector Used to connect the intrusion...

Page 65: ...g illustration shows a jumper in the default setting position pin 1 and pin 2 The default setting position is the correct position for normal operation Figure 31 Default jumper setting Chapter 3 Product overview 51 ...

Page 66: ...tten passwords such as an administrator password and a user password To clear passwords do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet ...

Page 67: ...gs do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation ...

Page 68: ...ge 60 3 BIOS recovery jumper If the power to your server is interrupted while the BIOS is being updated your server might not restart correctly If this happens set the BIOS recovery jumper to recover from the BIOS update failure See Recovering from a BIOS update failure on page 63 54 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 69: ...r supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source The server can be turned off in one of the following ways Turn off the server from the operating system if your operating system supports this feature After an o...

Page 70: ...source the server also can respond to a remote request to turn on the server To remove all power from the server you must disconnect the server from the ac power source For information about your specific operating system refer to the related documentation or help system for the operating system 56 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 71: ... Utility program menu lists various items about the system configuration Select a desired item to view information or change settings When working with the Setup Utility program you must use the keyboard The keys used to perform various tasks are displayed on the right bottom pane of each screen You also can press the F1 key for general help about the keys For most items the corresponding help mes...

Page 72: ...ngs menu contains various configuration submenus and items On each submenu press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features Notes Enabled means that the function is configured Disabled means that the function is n...

Page 73: ...ormation enter the corresponding submenu and refer to the instructions on the screen TSM Network Settings Set BMC management network configuration parameters User Account Settings Set BMC user account parameters Boot Manager menu The Boot Manager menu in the Setup Utility program lists all the bootable devices installed in your server and the listed items vary depending on your server configuratio...

Page 74: ...cide to set a password read the following topics Setup Utility program password types The following types of passwords are available in the Setup Utility program Administrator password Setting an administrator password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an admini...

Page 75: ...he password you can use the clear password jumper on the system board to erase the password See System board jumpers on page 50 Then set a new password for the server Selecting a startup device If your server does not start up from a desired device such as the disc or storage drive as expected do one of the following to select the startup device you want Note Not all discs storage drives or other ...

Page 76: ... server will restart to enable the TPM function Setting an Ethernet connector for system management There are three RJ 45 Ethernet connectors on the rear of the server Ethernet connector 0 is for system management by default However you also can set Ethernet connector 1 for system management use When used for system management Ethernet connector 1 and Ethernet connector 0 cannot be teamed or set f...

Page 77: ...erver is interrupted while the POST and BIOS are being updated your server might not restart correctly Ensure that you perform the BIOS update procedure in an environment with a steady power supply Besides ensure that your server can restart successfully without encountering hardware problems After updating the BIOS firmware all of your previous BIOS settings will be automatically restored Check a...

Page 78: ...for about 20 minutes for the TSM to recover the BIOS To prevent permanent damage DO NOT TURN OFF THE SERVER during the recovery process When the recovery process is completed the server turns on automatically 3 Check and configure the BIOS settings for your specific needs See Using the Setup Utility program on page 57 64 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 79: ...from the ac power source 11 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 180 12 Connect the server to an ac power source and turn on the server Check and configure the BIOS settings for your specific needs See Using the Setup Utility program on page 57 Note If you cannot recover the BIOS after using the instructions in th...

Page 80: ...small random access RAID 5 distributes parity along with the data and requires all drives but one to be present to operate drive failure requires replacement but the array is not destroyed by a single drive failure Upon drive failure any subsequent read operations can be calculated from the distributed parity so that the drive failure is masked from the end user The array will have data loss in th...

Page 81: ...ent Manager program Deployment Manager simplifies the process of configuring supported RAID The help system for the program can be accessed directly from the program interface Deployment Manager has the following features for RAID configuration For use with all supported RAID controllers Automatically detects hardware and lists all supported RAID configurations Configures one or more disk arrays p...

Page 82: ... that comes with your server This document also is available on the Lenovo Web site at http www lenovo com UserManuals Updating the firmware When you replace a device in the server you might have to either update the server with the latest version of the firmware that is stored in memory on the device or reflash the BIOS the TSM firmware and the FRU SDR To update the firmware do one of the followi...

Page 83: ...nload and apply the most recent firmware updates This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance To download firmware updates for your server go to http www lenovo com drivers and follow the instructions on the Web page See Updating the firmware on page 68 for more information Before you install optional h...

Page 84: ... the same charge Notes Use product specific ESD procedures when they exceed the requirements noted in this topic Ensure that the ESD protective devices you use have been certified ISO 9000 as fully effective When you handle server parts and components take these precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Always ca...

Page 85: ...t damage server components Properly route the cables For some options such as PCI Express cards follow the cabling instructions that come with the options in addition to the instructions in this manual Ensure that you replace a failing fan within 48 hours When replacing a hot swap drive install the new hot swap drive within two minutes of removal If your server has air ducts or air baffles do not ...

Page 86: ...ternal media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the se...

Page 87: ...proper cooling and airflow install the server cover before turning on the server Operating the server for more than 30 minutes with the server cover removed might damage server components Removing and reinstalling the rack handles Attention Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Guidelines on page 69 Before ...

Page 88: ...andle with the corresponding holes in the chassis Install the screws to secure the rack handle on each side of the server Figure 36 Installing the rack handles Removing and reinstalling the cooling shroud The cooling shroud must be removed to allow access to most server components This topic provides instructions on how to remove and reinstall the cooling shroud 74 ThinkServer TD350 User Guide and...

Page 89: ...les that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 72 4 Locate the cooling shroud and lift it out of the server Figure 37 Removing the coo...

Page 90: ...both sides of the cooling shroud with the corresponding gaps in both sides of the chassis Then lower the cooling shroud into the chassis until it snaps into position Figure 38 Reinstalling the cooling shroud 4 Go to Reinstalling the server cover and reconnecting cables on page 180 Removing and reinstalling the front bezel Attention Do not open your server or attempt any repair before reading and u...

Page 91: ...k Installation Instructions that comes with the server 3 Depending on the model do one of the following Remove the rack handles See Removing and reinstalling the rack handles on page 73 Open the front door and then remove the front door by lifting it slightly upward until you can completely remove it Figure 39 Removing the front door 4 Remove the server cover See Removing the server cover on page ...

Page 92: ...bs on the right side first and then release the three plastic tabs on the left side Then pivot the front bezel outward to remove it Figure 40 Removing the front bezel 78 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 93: ...ezel 8 Reinstall all drives dummy trays or protective shields See the related topics in Installing removing or replacing hardware on page 82 9 Reinstall the server cover See Reinstalling the server cover and reconnecting cables on page 180 10 Depending on the model do one of following Reinstall the rack handles See Removing and reinstalling the rack handles on page 73 Chapter 6 Replacing hardware ...

Page 94: ...or reference Note Depending on the model your server might look slightly different from the illustrations in this topic To remove and reinstall the PCIe card holder do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the s...

Page 95: ...er Your server comes with two PCIe card holder and there is a mark on the rear of each holder Install the PCIe card holder marked with A to the bracket marked with A in the chassis Install the PCIe card holder marked with B to the bracket marked with B in the chassis 7 To reinstall the PCIe card holder note the orientation and the type of the PCIe card holder Align the holes in the PCIe card holde...

Page 96: ...re protected by having all drive bays covered or occupied When you install an internal drive save the EMI shield or dummy tray from the drive bay in the event that you later remove the device Attention An unoccupied drive bay without a cover shield dummy tray filler or any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damag...

Page 97: ...y program See Viewing information in the Setup Utility program on page 57 For a list of supported ThinkServer memory module options go to http lenovoquickpick com usa home thinkserver rack and tower server Before installing a memory module ensure that you observe the following guidelines All memory modules to be installed must be the same type RDIMM or LRDIMM When you install memory modules with d...

Page 98: ...icroprocessor CPU1 installed The X mark indicates the memory slots into which the memory modules should be installed in different situations Note Ensure that you observe the installation guidelines at the beginning of this topic Figure 46 CPU1 DIMMs Table 3 Memory module installation rules for servers with one microprocessor CPU1 DIMM A1 A2 B1 B2 C1 C2 D1 D2 1 DIMM X 2 DIMMs X X 4 DIMMs X X X X 8 ...

Page 99: ... explains the memory module installation rules in independent mode mirroring mode sparing mode and lockstep mode Memory module installation order in independent mode In independent mode the RAS features are not available For information about the RAS features refer to the related section in Features on page 7 Note All memory modules to be installed must be the same type LRDIMM or RDIMM It is also ...

Page 100: ...ation order 1 5 2 6 3 7 4 8 The following table explains the memory module installation order for servers that have two microprocessors CPU1 and CPU2 installed Table 8 Memory module installation order in mirroring mode for servers with two microprocessors CPU1 DIMM CPU2 DIMM A1 A2 B1 B2 C1 C2 D1 D2 A1 A2 B1 B2 C1 C2 D1 D2 DIMM installation order 1 9 2 10 5 13 6 14 3 11 4 12 7 15 8 16 Memory module...

Page 101: ...DIMM It is also recommended that all memory modules have the same frequency voltage and number of ranks The following table explains the memory module installation order for servers that have only one microprocessor CPU1 installed Table 11 Memory module installation order in lockstep mode for servers with one microprocessor CPU1 DIMM A1 A2 B1 B2 C1 C2 D1 D2 DIMM installation order 1 5 2 6 3 7 4 8 ...

Page 102: ...ons that comes with the server If the server is in tower form factor lay the server on its side for easier operation 3 Remove the server cover See Removing the server cover on page 72 4 Remove the cooling shroud See Removing the cooling shroud on page 75 5 Locate the memory slots on the system board See System board components on page 47 6 Remove any parts and disconnect any cables that might prev...

Page 103: ...page 69 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note To optimize system performance ensure that you follow the memory module installation rules when performing the operation See Memory module installation rules on page 82 To remove a memory module do the following 1 Remove all external media from the drives a...

Page 104: ...PCIe RAID card a PCIe interposer card a PCIe solid state drive or any other supported PCIe cards PCIe cards vary by type but the installation and removal procedures are the same Note The PCIe cards are sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 70 first and carefully perform the operation Installing a PCIe card Attention Do not open your server o...

Page 105: ...server cover on page 72 4 Remove the cooling shroud See Removing the cooling shroud on page 75 5 Locate an appropriate PCIe card slot on the system board for installing the PCIe card For information about the PCIe card slots see System board components on page 47 Note If you are installing the Lenovo ThinkServer 8885e PCIe 12Gb SAS Adapter by PMC ensure that you observe the following guidelines Yo...

Page 106: ...the static protective package that contains the PCIe card to any unpainted surface on the outside of the server Then carefully handle the PCIe card by its edges and take it out of the package 10 Position the new PCIe card over the PCIe card slot Then carefully press the PCIe card straight down until it is securely seated in the slot Figure 53 Installing the PCIe card 92 ThinkServer TD350 User Guid...

Page 107: ...ctions on the screen If you are installing a RAID card do the following 1 Configure RAID for your server See Configuring RAID on page 65 2 Check the version of the new RAID card firmware by pressing Ctrl H when starting the Setup Utility program 3 Go to http www lenovo com drivers and follow the instructions on the Web page to download the latest version of firmware Then install the firmware to yo...

Page 108: ...at comes with the server If the server is in tower form factor lay the server on its side for easier operation 3 Remove the server cover See Removing the server cover on page 72 4 Remove the cooling shroud See Removing the cooling shroud on page 75 5 Locate the PCIe card 6 Depending on the type of the PCIe card you might also need to disconnect all cables from the PCIe card the system board or the...

Page 109: ...ork with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 180 If you are removing a RAID card reconfigure RAID for your server See Configuring RAID on page 65 Installing or removing the SD module This topic contains the following items Installing the SD module on page 95 Removing the SD module on page 96 Instal...

Page 110: ... surface on the outside of the server Then take the SD module out of the package 8 Insert the SD card into the SD card slot The card might stop before it is completely installed into the SD module Ensure that you insert the card firmly until you hear a click 9 Ensure that the two holes in the SD module are aligned with the two plastic pins on the system board Then lower the SD module straight down...

Page 111: ...and grasp the SD module by its edges at the same time Then lift the SD module straight up and off the system board Figure 58 Removing the SD module 8 Push the SD card inward a little until you hear a click Then the SD card ejects Gently slide the card out of the card slot What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Co...

Page 112: ...Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server If the server is in tower form factor lay the server on its side for easi...

Page 113: ...Completing the parts replacement on page 180 Then the onboard SATA software RAID 5 is available for your server if your server has the required number of storage drives installed To configure RAID see Configuring RAID on page 65 Removing the RAID 110i upgrade key Attention Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii ...

Page 114: ...ration change 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instru...

Page 115: ...te the removal procedure go to Completing the parts replacement on page 180 As the onboard SATA software RAID 5 is not available without the RAID 110i upgrade key you might need to reconfigure RAID for your server See Configuring RAID on page 65 Installing or removing the Lenovo ThinkServer RAID 510i 520i upgrade key The following two RAID upgrade keys activate RAID 5 and RAID 50 levels for advanc...

Page 116: ...devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server If the server is in tower form factor lay the serv...

Page 117: ...ID SAS Software User Guide on the documentation disc that comes with your server Removing the RAID upgrade key Attention Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Guidelines on page 69 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for referen...

Page 118: ...structions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 180 Because the hardware RAID 5 and 50 levels are not available without the RAID upgrade key you might need to reconfigure RAID for your server For infor...

Page 119: ...ect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server If the server is in tower form factor lay the server on its side for easier operation 3 Remove the server cover See Removing the server cove...

Page 120: ...g the server cover on page 72 4 Locate the AnyRAID adapter or the RAID 720i PCIe Adapter 5 Pivot the two release tabs 1 outwards and remove the TMM from the AnyRAID adapter or the RAID 720i PCIe Adapter Note If necessary remove the AnyRAID adapter or the RAID 720i PCIe adapter first for easier operation After you remove the TMM reinstall the adapter See Replacing the AnyRAID adapter on page 159 or...

Page 121: ...e model your server might look slightly different from the illustration in this topic To install the TSM Premium module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove t...

Page 122: ...rts replacement on page 180 For information about server remote management refer to the ThinkServer System Manager User Guide which is available for download at http www lenovo com UserManuals Removing the TSM Premium module Attention Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Guidelines on page 69 Before you be...

Page 123: ...ve all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes wi...

Page 124: ...the removal procedure go to Completing the parts replacement on page 180 Installing or removing the ThinkServer Trusted Platform Module ThinkServer Trusted Platform Module hereinafter referred to as the TPM is a security chip designed by the Trusted Computing Group TCG to provide a hardware method of data encryption It stores passwords encryption keys and digital certificates to help provide secur...

Page 125: ...d turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server If the server is in tower ...

Page 126: ...n you can configure the TPM function in the Setup Utility program See Configuring the TPM function on page 62 Removing the TPM Attention Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Guidelines on page 69 Before you begin print all the related instructions or ensure that you can view the PDF version on another comp...

Page 127: ...n off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server If the server is in tower form ...

Page 128: ...he appropriate section To complete the removal procedure go to Completing the parts replacement on page 180 Installing or removing the M 2 storage module This topic applies only to server models that support the M 2 storage module The M 2 storage module provides an easy way for data storage You can install two M 2 storage drives into the M 2 storage module You can purchase the M 2 storage module a...

Page 129: ...m the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server If the server is in tower form factor lay the server on its side for easier operation 3 Remove the server cover See Removing the server cover on page 72 4 Remove the cooling shroud See Removing the cooling shroud on page 75 5 Touch the static protective pa...

Page 130: ...irst safety information on page iii and Guidelines on page 69 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the M 2 storage module and follow those instructions in addition to the instructions in this topic To remove the M 2 storage module do the following 1 Remove all ext...

Page 131: ...e module by its edges Figure 71 Removing the M 2 storage module 8 Remove the screw that secures the M 2 storage drive Then remove the M 2 storage drive Figure 72 Removing the M 2 storage drive 9 If you are instructed to return the old M 2 storage module follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece...

Page 132: ...d turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover ...

Page 133: ...remove the intrusion switch do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface S...

Page 134: ...h as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure...

Page 135: ...nnected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See System board components on page 47 4 Locate the optical drive bays See Front view of the server on page 17 Read the optical drive instal...

Page 136: ...tely slide it out of the chassis Figure 76 Removing the optical drive 6 Touch the static protective package that contains the new optical drive to any unpainted surface on the outside of the server Then take the new optical drive and the signal cable out of the package 7 Lift the release button 1 in the direction as shown and slide the new optical drive into the drive bay from the front until it s...

Page 137: ...lation or replacement go to Completing the parts replacement on page 180 Installing or replacing a slim optical drive in the flex module Your flex module might look different from the illustrations in this topic To install or replace a slim optical drive in the flex module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect ...

Page 138: ... protective shield of the optical drive bay If you are replacing an old slim optical drive do the following a Disconnect the signal cable and the power cable from the rear of the flex module Lift the release button 1 in the direction as shown and push the flex module from the rear until it is projected from the front of the chassis Then hold the flex module from the front and completely slide it o...

Page 139: ...he two screws that secure the clip to remove the plastic clip from the rear of the slim optical drive Figure 82 Removing the plastic clip from the slim optical drive 6 Install the two screws to secure the plastic clip on the rear of the new slim optical drive Figure 83 Installing the plastic clip to the slim optical drive Chapter 6 Replacing hardware 125 ...

Page 140: ... Installing the slim optical drive into the flex module 8 Lift the release button 1 in the direction as shown and slide the flex module with the slim optical drive installed into the drive bay from the front until it snaps into position Figure 85 Installing the flex module 126 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 141: ...t open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Guidelines on page 69 This topic applies only to server models that have hot swap storage drives installed such as hard disk drives or solid state drives See Features on page 7 for more information about the supported hot swap storage drives For a list of ThinkServer storage...

Page 142: ...nding on the model your server might look different from the illustrations in this topic Use any documentation that comes with the hot swap storage drive and follow those instructions in addition to the instructions in this topic To install or replace a hot swap storage drive do the following 1 Read the following storage drive installation rules Follow the order of the storage drive bays when inst...

Page 143: ...Press the release button 1 to open the handle of the hot swap storage drive or the dummy tray Figure 87 Opening the handle of the hot swap storage drive or the dummy tray Chapter 6 Replacing hardware 129 ...

Page 144: ...torage drive or the dummy tray 6 Touch the static protective package that contains the new hot swap storage drive to any unpainted surface on the outside of the server Then take the new hot swap storage drive out of the package Note Do not touch the circuit board on the storage drive 130 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 145: ...y in the event that you later remove the hot swap storage drive and need a dummy tray to cover the drive bay If you are replacing a hot swap storage drive and are instructed to return the old hot swap storage drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate sect...

Page 146: ... related instructions or ensure that you can view the PDF version on another computer for reference Notes Depending on the model your server might look slightly different from the illustrations in this topic Use any documentation that comes with the easy swap drive and follow those instructions in addition to the instructions in this topic To install or replace an easy swap drive do the following ...

Page 147: ... Use a screwdriver to turn the handle lock 1 to the unlocked position The handle opens automatically Figure 90 Opening the handle of the easy swap drive or the dummy tray Chapter 6 Replacing hardware 133 ...

Page 148: ...e remove the four screws to remove the failing drive from the drive tray Figure 92 Removing the drive from the drive tray If you are installing an easy swap drive go to the next step 8 Touch the static protective package that contains the new easy swap drive to any unpainted surface on the outside of the server Then take the new easy swap drive out of the package 134 ThinkServer TD350 User Guide a...

Page 149: ...lose the handle Figure 94 Installing the easy swap drive 11 Close the front door if available 12 Do one of the following If you are installing an easy swap drive save the removed dummy tray in case that you later remove the easy swap drive and need a dummy tray to cover the drive bay If you are replacing an easy swap drive and are instructed to return the old easy swap drive follow all packaging i...

Page 150: ...ape drive do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Instal...

Page 151: ...d completely slide it out of the chassis Figure 96 Removing the tape drive 5 Touch the static protective package that contains the new tape drive to any unpainted surface on the outside of the server Then take the new tape drive and the cable out of the package 6 Lift the release button 1 in the direction as shown and slide the new tape drive into the lower optical drive bay from the front until i...

Page 152: ...g or replacing the microprocessor This topic contains the following items Installing the second microprocessor on page 138 Replacing the microprocessor on page 142 Installing the second microprocessor Attention Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Guidelines on page 69 Depending on the model your server mi...

Page 153: ...he server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server If the server is in tower form factor lay the server on its side for easier operation 3 Remove the server cover See Removing the server cover on page 72 4 Remove the cooling shro...

Page 154: ...processor retainer 8 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package 9 Remove the protective cover that protects the gold contacts on the bottom of the new microprocessor Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new ...

Page 155: ...t orientation when this indicator faces the beveled corner 4 of the microprocessor socket Figure 102 Installing the microprocessor 11 Remove the plastic microprocessor socket cover Store the microprocessor socket cover in the event that you later remove the microprocessor and need the socket cover to protect the pins on the socket Note Do not remove the socket cover until you install a microproces...

Page 156: ...page 169 What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 180 Replacing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Guidelines on page 69 CAUTION The heat sink and the micro...

Page 157: ...emove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server If the server is in tower form factor lay the server on its side for easier operation 3 Remove the server cover See Removing the server cover on page 72 4 Remove the cooling shroud See Removing the cooling shroud on page 75 5 Remove the...

Page 158: ... old microprocessor on a static protective surface Notes Do not touch the gold contacts on the bottom of the microprocessor Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 107 Removing the microprocessor 9 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside ...

Page 159: ...essor Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket Then carefully lower the new microprocessor straight down into the microprocessor socket Note The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces ...

Page 160: ...is removed 14 Use one of the following methods to apply appropriate amount of thermal grease to the top of the newly installed microprocessor in the shape of a cross or a circle as shown Using too much or too little thermal grease can cause a thermal problem due to imperfect contact with the components Notes Do not touch the thermal grease Keep the thermal grease off the system board Figure 111 Ap...

Page 161: ...ver when a power supply fails You can replace the failing hot swap redundant power supply without turning off the server Some server models come with only one power supply You can purchase a hot swap redundant power supply from the Lenovo Web site at http lenovoquickpick com usa home thinkserver rack and tower server CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Nev...

Page 162: ... the following If you are installing a hot swap redundant power supply locate the bay for the power supply in the rear of your server Insert two fingers into the two holes in the protective shield that covers the bay and then pull the shield out of the chassis Store the shield in case that you later remove the power supply and need the shield to cover the bay Figure 112 Removing the protective shi...

Page 163: ...upply to any unpainted surface on the outside of the server Then remove the new hot swap redundant power supply from the package 3 Note the orientation of the new hot swap redundant power supply and then slide it into the chassis until it snaps into position Figure 114 Installing a hot swap redundant power supply 4 Connect the power cord to the power cord connector on the new power supply Then che...

Page 164: ...hat you can view the PDF version on another computer for reference Notes Ensure that you have a 3 5 inch to 2 5 inch drive adapter and a 3 5 inch drive bracket available before the installation Only on server models with fifteen 3 5 inch drive bays can you install both 2 5 inch drives and 3 5 inch drives into the same server To install a 2 5 inch drive into a 3 5 inch drive bay do the following 1 ...

Page 165: ...e front of the chassis Figure 116 Removing the dummy tray 4 Touch the static protective package that contains the 2 5 inch drive to any unpainted surface on the outside of the server Then take the 2 5 inch drive out of the package Chapter 6 Replacing hardware 151 ...

Page 166: ...ive into the drive adapter 6 Align the two screw holes in the 2 5 inch drive with the corresponding holes in the drive adapter Then install the two screws to secure the 2 5 inch drive to the drive adapter Figure 118 Installing the screws to secure the 2 5 inch drive to the drive adapter 152 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 167: ...drive to the bracket 8 Slide the 2 5 inch drive into the drive bay from the front until it snaps into position and then completely close the handle Figure 120 Installing the 2 5 inch drive 9 Check the hot swap drive status LEDs to ensure that the 2 5 inch drive is operating correctly You might have to restart the server for the newly installed 2 5 inch drive to be recognized See Hot swap drive LED...

Page 168: ...ge 70 first and carefully perform the operation To replace the front panel board do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and pla...

Page 169: ...ime Then remove the front panel board out of the chassis Figure 121 Removing the front panel board 9 Touch the static protective package that contains the new front panel board to any unpainted surface on the outside of the server Then take the new front panel board out of the package Chapter 6 Replacing hardware 155 ...

Page 170: ...ard If necessary secure the signal cable with cable clips or ties in the chassis 13 Reinstall the front bezel See Removing and reinstalling the front bezel on page 76 14 If you are instructed to return the old front panel board follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the app...

Page 171: ...nstructions in addition to the instructions in this topic To replace the ThinkServer RAID Super Capacitor Module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the serv...

Page 172: ...tor Module to any unpainted surface on the outside of the server Then take the new ThinkServer RAID Super Capacitor Module out of the package 7 Note the orientation of the new ThinkServer RAID Super Capacitor Module Then gently press the tab 1 on the bracket and install the new ThinkServer RAID Super Capacitor Module into the bracket at the same time Figure 125 Installing the ThinkServer RAID Supe...

Page 173: ... page iii and Guidelines on page 69 This topic applies only to server models that have an AnyRAID adapter installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes Depending on the model your server or the AnyRAID adapter might look different from the illustrations in this topic Use any documentation that comes...

Page 174: ...Locate the AnyRAID adapter See Server components on page 25 6 Disconnect all cables from the AnyRAID adapter 7 Do one of the following For the AnyRAID adapter without an air duct go to step 8 For 3 5 inch drive server models that have an AnyRAID adapter installed with an air duct Open the small handle 1 by gently pressing down the handle slightly and pulling the handle outward to release it from t...

Page 175: ...t for server models with 2 5 inch drives 8 Loosen the two screws that secure the AnyRAID adapter Then grasp the AnyRAID adapter by its edges and carefully pull it out of the AnyRAID adapter slots on the backplane Notes The AnyRAID adapter fits tightly into the AnyRAID adapter slots If necessary alternatively move each side of the AnyRAID adapter a small and equal amount until it is removed from th...

Page 176: ...tray and carefully pull it out of the chassis Figure 130 Removing the AnyRAID adapter tray To reinstall the AnyRAID adapter tray locate the mounting area on one side of the chassis Insert the tab into the hole 1 and align the two pins on the tray with the two gaps 2 in the mounting area Then pivot the AnyRAID adapter tray downward until it snaps into position Figure 131 Installing the AnyRAID adap...

Page 177: ...epair before reading and understanding Read this first safety information on page iii and Guidelines on page 69 This topic applies only to server models that have hot swap internal storage drives installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes The hot swap drive backplane is sensitive to ESD Ensure th...

Page 178: ...ve backplane on page 39 5 Remove the AnyRAID adapter See Replacing the AnyRAID adapter on page 159 6 Remove all the installed hot swap storage drives and dummy trays if any from the storage drive bays See Installing or replacing a hot swap internal storage drive on page 127 7 Record the cable connections on the backplane and then disconnect all the cables from the backplane 8 Depending on the serv...

Page 179: ...stall the AnyRAID adapter See Replacing the AnyRAID adapter on page 159 13 Refer to your note to reconnect the cables to the backplane 14 If you are instructed to return the old backplane follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replace...

Page 180: ...module slightly upward so that it is released from the hooks on the chassis Then move the easy swap drive module to the rear of the chassis to remove the module Figure 135 Removing the easy swap drive module 8 Touch the static protective package that contains the new module to any unpainted surface on the outside of the server Then remove the new module from the package Note Carefully handle the m...

Page 181: ...em fan status LEDs on page 30 CAUTION Hazardous moving parts Keep fingers and other body parts away Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace a system fan do the following 1 If the server is ins...

Page 182: ...of the chassis Figure 136 Removing the system fan 4 Touch the static protective package that contains the new system fan to any unpainted surface on the outside of the server Then remove the new system fan from the package 168 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 183: ...r piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 180 Replacing the heat sink Attention Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Guidelines on page 69 CAUTION The heat sink might be very hot Turn off the server and wait several minutes ...

Page 184: ...r on its side for easier operation 3 Remove the server cover See Removing the server cover on page 72 4 Remove the cooling shroud See Removing the cooling shroud on page 75 5 Remove the four screws that secure the heat sink to the system board It is recommended that you carefully remove the four screws using the following method to avoid any possible damage to the system board a Partially remove s...

Page 185: ...that the arrow on the new heat sink points to the rear of the server See Server components on page 25 9 Install the four screws to secure the new heat sink on the system board It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board a Partially tighten screw 1 then firmly tighten screw 3 and then return to screw 1 and ...

Page 186: ...es to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference ...

Page 187: ...replacement on page 180 After you replace the coin cell battery you must reset passwords reset system date and time and reconfigure the server See Chapter 5 Configuring the server on page 57 Connecting an external tape drive Attention Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Guidelines on page 69 Before you be...

Page 188: ...ardous moving parts Keep fingers and other body parts away CAUTION The heat sinks and microprocessors might be very hot Turn off the server and wait several minutes to let the server cool before removing the server cover Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might loo...

Page 189: ... the SD module if one is installed See Installing or removing the SD module on page 95 11 Remove the coin cell battery See Replacing the coin cell battery on page 172 12 Remove the heat sinks See Replacing the heat sink on page 169 13 Remove the PCIe card holders See Removing and reinstalling the PCIe card holder on page 80 14 Remove any installed system fan that impedes your access to cables and ...

Page 190: ...ermal grease is removed 20 Use one of the following methods to apply appropriate amount of thermal grease to the top of the microprocessors in the shape of a cross or a circle as shown Using too much or too little thermal grease can cause a thermal problem due to imperfect contact with the components Notes Do not touch the thermal grease Keep the thermal grease off the system board Figure 145 Appl...

Page 191: ...all triangle 1 on the socket cover faces the small triangle 2 on the microprocessor retainer Then carefully press the socket cover straight down into the socket until it snaps into position Figure 147 Installing the microprocessor socket cover 23 Install all parts that you have removed and connect all cables to the new system board Refer to the information that you have recorded and the related to...

Page 192: ...elated instructions or ensure that you can view the PDF version on another computer for reference To replace the power interface board do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack c...

Page 193: ...power interface board into the chassis Align the two holes in the new power interface board with the corresponding mounting stubs on the chassis Then move the power interface board towards the front of the server until the power interface board snaps into position Figure 149 Installing the power interface board 11 Install all parts that you have removed and reconnect all cables Refer to the inform...

Page 194: ...or proper cooling and airflow reinstall the server cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the server cover removed might damage server components Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look s...

Page 195: ...ver cover on the chassis so that the tabs on the server cover are aligned with the corresponding gaps in the chassis Pivot the server cover to close it Figure 150 Closing the server cover Chapter 6 Replacing hardware 181 ...

Page 196: ...nfiguration Some optional devices have device drivers that you must install For information about installing device drivers use the documentation that comes with each optional device To obtain the supported device drivers for your server from the Lenovo Support Web site go to http www lenovo com support Then follow the instructions on the Web page to find and download the device drivers you need R...

Page 197: ...problems See Viewing the system event log on page 183 7 Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages 8 Refer to Basic troubleshooting tables on page 184 and follow the instructions for the type of problem you are experiencing If the basic troubleshooting information does not help you resolve a problem continue with the next step 9 Try using a ...

Page 198: ...oops Make more space available on the hard disk drive The Lenovo ThinkServer Deployment Manager program cannot start the operating system medium Ensure that the operating system medium is supported by the Lenovo ThinkServer Deployment Manager program version your are using For a list of the supported operating systems refer to the user guide and compatibility notes for the Lenovo ThinkServer Deplo...

Page 199: ...eed to purchase a disc with coding for the region where you are using the product 4 Restart the disc player program 5 Restart the server 6 Run any optical drive diagnostic programs if you have 7 Reinstall the optical drive and reconnect cables 8 Replace the signal cable for the optical drive 9 Replace the optical drive Internal storage drive problems Follow the suggested actions for the correspond...

Page 200: ...o test the storage drive 5 Ensure that the backplane is correctly seated When it is correctly seated the drive assemblies correctly connect to the backplane without bowing or causing movement of the backplane 6 Ensure that the cable connection is correct See Connecting cables on page 44 7 Reconnect the backplane power cable and repeat step 1 through step 4 8 Reconnect the signal cable and repeat s...

Page 201: ...er See Features on page 7 You follow the memory module installation rules See Memory module installation rules on page 82 All memory modules are seated correctly and securely The system firmware is up to date 2 If you have any diagnostic programs run the diagnostic programs to test the memory modules 3 Reinstall the memory modules 4 Replace the suspect memory modules 5 Trained service technician o...

Page 202: ...USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 57 2 Restart the server 3 Replace the mouse or pointing device A USB device does not work 1 Ensure that The USB cable is securely connected to the server If the USB device is connected to a USB hub disconnect the device from the hub and connect it directly to the server The device drivers are install...

Page 203: ...n or device drivers and updates To access the Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server disc on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software program ThinkServer Web site The ThinkServer Web site provides up to...

Page 204: ...ing information available Machine type and model Serial numbers of your Lenovo hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period...

Page 205: ... will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to ...

Page 206: ...192 ThinkServer TD350 User Guide and Hardware Maintenance Manual ...

Page 207: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 208: ... stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum storage drive capacities assume the replacement of any standard storage drives and population of all storage drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory m...

Page 209: ...lied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the...

Page 210: ...s à pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais devidamente certificadas pelos orgãos ambientais de acordo com a legislação local A Lenovo possui um canal específico para auxiliá lo no descarte desses produtos Caso você possua um produto Lenovo em situação de descarte ligue para o ...

Page 211: ...al conditions for process measurement and control systems Airborne contaminants Instrument Society of America Research Triangle Park North Carolina U S A Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example the European WEEE Directive India E Waste Management Handling Rules 2011 Appliances are labeled in accordance with l...

Page 212: ...is Lenovo product with included parts cables cords and so on meets the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf Turkish RoHS The Lenovo produ...

Page 213: ...China RoHS Appendix A Notices 199 ...

Page 214: ... exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condi on 1 1 P P U UF F L LO O E E J JD D B B U UF F T T U UI I B B U U U UI I F F S S F F S S D D F F O O U UB B H H F F F F P P O O U UF F O O U U P P G G U UI I F F S S F F T T U US S L LD D U UF F E E T T V V C C T T U UB B O O D D F F E E P P F F T T O O P P U...

Page 215: ...eet FCC emission limits Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the...

Page 216: ...Gesetz über die elektromagnetische Verträglichkeit von Geräten Dies ist die Umsetzung der EU Richtlinie 2014 30 EU früher 2004 108 EC in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EU Richtlinie ...

Page 217: ...büchern angegeben zu installieren und zu betreiben Korea Class A compliance statement Taiwan Class A compliance statement Lenovo product service information for Taiwan Eurasian compliance mark Japan VCCI Class A compliance statement ENERGY STAR model information Appendix A Notices 203 ...

Page 218: ...ttp www lenovo com By using ENERGY STAR compliant products and taking advantage of the power management features of your server you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages y...

Page 219: ...ng shroud reinstalling 75 removing 75 CRU completing the replacement 180 CRU identification 28 D devices handling static sensitive 70 DIMM installation rules 82 installing 87 removing 89 documentation using 189 E easy swap drive installing 131 replacing 131 easy swap drive module replacing 165 Ethernet connectivity features 10 Ethernet connector Setup Utility program 62 Ethernet status LED 24 exit...

Page 220: ... TPM 111 TSM Premium module 107 interface Setup Utility program 57 internal drives features 8 internal tape drive install 136 replace 136 intrusion switch installing 118 removing 119 L LED Ethernet status 24 front panel 20 hot swap power supply status 23 hot swap drive 30 ID button 21 network status 21 power status 20 power supply status 32 storage drive activity 21 system health 21 system fan sta...

Page 221: ...reliability availability and serviceability features 10 removing cooling shroud 75 DIMM 89 front bezel 76 intrusion switch 118 119 M 2 storage module 116 memory module 89 PCIe card 93 PCIe card holder 80 rack handles 73 RAID 110i upgrade key 99 RAID 520i upgrade key 103 SD module 96 server cover 72 TMM 106 TPM 112 TSM Premium module 108 replace internal tape drive 136 replacing AnyRAID adapter 159...

Page 222: ...rity menu Setup Utility program 59 system time setting 60 system fan LEDs locations 30 system fan status LED 30 T Taiwan BSMI RoHS declaration 200 the BIOS flashing 63 recovering 63 updating 63 updating or recovering 63 ThinkServer RAID Super Capacitor Module replacing 156 ThinkServer Web address 1 TMM removing 106 TPM installing 111 removing 112 Setup Utility program 62 troubleshooting and diagno...

Page 223: ...W Web site compatible options 83 working inside the server with the power on guidelines 71 Copyright Lenovo 2014 2016 209 ...

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