Replacing the microprocessor . . . . . . .
77
Replacing the keyboard or mouse . . . . .
79
Completing the parts replacement . . . . .
80
Chapter 6. Recovery information . . .
83
Recovery information for the Windows 7 operating
system . . . . . . . . . . . . . . . . . .
83
Creating and using recovery media . . . . .
83
Performing backup and recovery operations .
84
Using the Rescue and Recovery workspace .
85
Creating and using a rescue medium . . . .
86
Reinstalling preinstalled applications and
device drivers . . . . . . . . . . . . .
87
Reinstalling software programs . . . . . .
88
Reinstalling device drivers . . . . . . . .
88
Solving recovery problems . . . . . . . .
88
Recovery information for the Windows 8 or
Windows 8.1 operating system . . . . . . . .
89
Refreshing your computer . . . . . . . .
89
Resetting your computer to the factory default
settings. . . . . . . . . . . . . . . .
89
Using the advanced startup options . . . .
89
Recovering your operating system if Windows
8 or Windows 8.1 fails to start . . . . . . .
90
Recovery information for the Windows 10 operating
system . . . . . . . . . . . . . . . . . .
90
Chapter 7. Using the Setup Utility
program . . . . . . . . . . . . . . . .
93
Starting the Setup Utility program . . . . . . .
93
Viewing and changing settings . . . . . . . .
93
Using BIOS passwords . . . . . . . . . . .
93
Password considerations . . . . . . . . .
94
Power-On Password
. . . . . . . . . .
94
Administrator Password . . . . . . . . .
94
Hard Disk Password. . . . . . . . . . .
94
Setting, changing, and deleting a password .
94
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . . .
95
Enabling or disabling a device
. . . . . . . .
95
Selecting a startup device . . . . . . . . . .
96
Selecting a temporary startup device . . . .
96
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . .
96
Enabling ErP LPS compliance mode . . . . . .
96
ICE performance mode . . . . . . . . . . .
97
ICE thermal alert . . . . . . . . . . . . . .
97
Exiting the Setup Utility program
. . . . . . .
98
Chapter 8. Updating system
programs . . . . . . . . . . . . . . .
99
Using system programs . . . . . . . . . . .
99
Updating the BIOS . . . . . . . . . . . . .
99
Recovering from a POST/BIOS update failure . .
99
Chapter 9. Preventing problems . .
101
Keeping your computer current . . . . . . . .
101
Getting the latest device drivers for your
computer . . . . . . . . . . . . . . .
101
Getting the latest system updates . . . . .
101
Cleaning and maintenance . . . . . . . . . .
102
Basics . . . . . . . . . . . . . . . .
102
Cleaning your computer . . . . . . . . .
102
Good maintenance practices . . . . . . .
103
Moving your computer
. . . . . . . . . . .
104
Chapter 10. Troubleshooting and
diagnostics . . . . . . . . . . . . .
107
Basic troubleshooting . . . . . . . . . . . .
107
Troubleshooting procedure . . . . . . . . . .
108
Troubleshooting . . . . . . . . . . . . . .
109
Audio problems . . . . . . . . . . . .
109
CD problems . . . . . . . . . . . . .
110
DVD problems . . . . . . . . . . . . .
111
Intermittent problems . . . . . . . . . .
113
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . .
113
Monitor problems. . . . . . . . . . . .
115
Networking problems . . . . . . . . . .
116
Option problems . . . . . . . . . . . .
119
Performance and lockup problems . . . . .
120
Printer problems . . . . . . . . . . . .
121
Serial connector problems . . . . . . . .
122
Software problems . . . . . . . . . . .
122
USB problems . . . . . . . . . . . . .
123
Lenovo Solution Center . . . . . . . . . . .
124
Chapter 11. Getting information, help,
and service . . . . . . . . . . . . .
125
Information resources . . . . . . . . . . . .
125
Windows help system . . . . . . . . . .
125
Safety and Warranty. . . . . . . . . . .
125
Lenovo Web site . . . . . . . . . . . .
125
Lenovo Support Web site. . . . . . . . .
126
Help and service . . . . . . . . . . . . . .
126
Using the documentation and diagnostic
program . . . . . . . . . . . . . . .
126
Calling for service. . . . . . . . . . . .
126
Using other services
. . . . . . . . . .
127
Purchasing additional services
. . . . . .
127
Appendix A. Notices . . . . . . . . .
129
Trademarks . . . . . . . . . . . . . . . .
130
ii
ThinkCentre M73 User Guide
Summary of Contents for ThinkCentre M73
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