Lektri-Co SVIK, User And Installation Manual

Page: 24 / 36

SVIK user and installation manual 24
4.7. TROUBLESHOOTING
If your SVIK charger is malfunctioning, please read the next pointers that
could help you solve the malfunctioning problem.
THE CHARGER IS NOT POWERING UP
If the front LED is not lit, the power supply might be interrupted. Check
that the dedicated circuit breaker from the junction box is on.
ELECTRICAL VEHICLE CHARGING DOES NOT START
There could be multiple reasons for charging not to start:
• check that the connector plug is inserted properly into the electric
vehicle charging port - try to reconnect the connector plug;
• check that the pins of the connector plug are not damaged or full of
debris (e.g. dust, dirt);
CAUTION
Always cut off the power supply of the SVIK charger
from the dedicated MCB before cleaning the pins of
the connector plug.
• check that the remote server authorized the start of the charging
process;
• check that the electric vehicle is not fully charged and that there is
no error on board;
THE ELECTRIC VEHICLE IS NOT FULLY CHARGED
If the charger or the electric vehicle are overheating, the charging power
might be reduced or stopped for safety reasons.
THE CONNECTOR PLUG CANNOT BE DISCONNECTED FROM THE ELECTRIC
VEHICLE
Make sure that the charging process is finished by the electric vehicle.
Check the user guide of the electric vehicle for details about how to stop
the charging process.
GENERAL ERROR – FRONT LED IS LIT SOLID RED
If the front LED is lit solid red, a general error occurred. Disconnect the
electrical car and try restarting the charger. A more detailed description of
the error is available through the charger’s user interface. If the problem