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Service mode  

 

Crossover 2.0  

 
The machine’s software provides a “Service Mode” (SM) to adjust operating parameters and view 
usage statistics. The service mode also allows a technician to activate individual components of 
the machine, for troubleshooting. The software also provides a “Limited Service Mode” (LSM) that 
allows a technician to activate machine components, via PIN entry, without having access to the 
coin vault service switch. If desired on machine setup, LSM via PIN entry can be disabled or 
allowed to have full SM functionality without requiring access to the coin vault. 

 

To activate Service Mode for machines with coin meters:

 

1.   Remove the coin box. 
2.   Press and release the SERVICE MODE plunger switch at the rear of the coin vault. The 

screen will display “8888”. 

3.   Press the START button. “SE” appears in the display. 
4.   Use the HEAVY SOIL & EXTRA RINSE buttons to navigate to the desired register. 
5.   Press START to access the register or activate the function. 
6.   Use HEAVY SOIL & EXTRA RINSE to change values, as appropriate. Some registers 

require using the COLD, WARM, and HOT, DELICATE buttons to edit settings. 

7.  Press START to save new values, as appropriate. 
8.   Press the SERVICE MODE switch to exit. SM exits automatically after 60 seconds of 

inactivity with all service functions off. 

For Non-Metered machines, the SERVICE MODE plunger switch is located behind the front 
console locking plate. 

 

To activate Limited Service Mode:

 

1.   Press and hold COLD, DELICATE, and START buttons for three seconds. 
2.   Use the program buttons to enter the PIN code (default is “1234”). 
3.   Press START. The display shows “011” (the first register available in LSM). 
4.   Use the HEAVY SOIL & EXTRA RINSE buttons to navigate to the desired register. 
5.   Press START to access the register or activate the function. 
6.   Use HEAVY SOIL & EXTRA RINSE to change values, as appropriate. 
7.  Press START to save new values, as appropriate. 
8.   LSM exits automatically after 60 seconds of inactivity with all service functions off. 

 

Service Mode Register Groups:

 

00-19 Statistics: These are non-resettable auditing counters and log registers for tracking 
machine usage, the four latest errors, and the four latest coinbox opening time stamps. 

 

20-39 Wash Program Parameters: These registers are used to adjust water levels and program 
structure. 

 

40-59 Activate Machine Functions: In this group, the register address appears in the first two 
digits of the display, and the current setting appears in the right digit (“0” = deactivated, “1” = 
activated). Press the START button to toggle the state. 

 

70-79 Real Time Clock, calendar, and time-of-day discount promotion setup: These registers set 
up the internal clock, calendar, and promotion pricing. Note: This group on some models only. 

Summary of Contents for CROSSOVER 2.0 Series

Page 1: ...CROSSOVER2 0 TRAINING MANUAL...

Page 2: ...CROSSOVER 2 0 SERIES W A S H E R S E R V I C E S C H O O L DOC NO 098017 EDITION 25 2018...

Page 3: ...ter Valves Y11 Y13 Y21 2 x Drain Pump M2 2 x Level Sensor B1 2 x Anti siphon tube 2 x Loading door 2 x Door Bellows gasket 2 x Front Panel 2 x Wash Program Description 3 1 Wash Program Tables 3 x Coin...

Page 4: ...45 1050 G factor Weight net kg lbs 306 136 300 Connections Water valves connection DN20 3 4 Garden Hose via included hoses Rec water pressure psi kPa 30 90 200 600 Functioning limits psi for water val...

Page 5: ...Vent for Safety 3 Cold Water 4 Hot Water 5 Drain Outlet 6 Coin Meter coin operated models only 7 Control Panel 8 Detergent Dispenser 9 Door Fig 2 2 NOTES A 1098mm 43 1 4 inch B 584mm 23 inch C 310mm 1...

Page 6: ...shock absorbers and two cast iron counterweights mounted on the front and rear of the outer drum dampen excessive vibration for out of balance load handling The inner drum is belt driven by a motor m...

Page 7: ...POWER IS RESTORED THE MACHINE WILL RESUME AT THE POINT ON THE CYCLE WHERE POWER WAS REMOVED On Crossover 2 the controller has a built in real time clock which is used for activating price reduction ev...

Page 8: ...um 18 Pump M2 6 Motor M1 19 Shock Absorbers x4 7 Compression spring x2 20 EMI filter 8 Level Sensor B1 21 Security bolt Service key required 9 Door Unlock Delay Unit A31 22 Service Lock 10 Pump M2 har...

Page 9: ...k Delay Unit A111 Door Lock B1 Water Level Sensor F1 Motor Overheat Switch M1 Drum Motor M2 Drain Pump U1 Power Module Inverter S2 Service Switch S3 Door Closed Switch S4 Door Locked Switch Y11 Cold D...

Page 10: ...MODE The display control panel displays the vend price and allows the selection of the main wash programs As desired options can be selected to modify the wash programs to adjust for load type and soi...

Page 11: ...the optional external price discount switch S1 Coin1 Coin2 pulse and serial connections input from the level sensor and power from and two way communication with the power board Inverter U1 All connec...

Page 12: ...promotion events The A1 board can be reset to factory default register settings by pressing and holding the reset button on the rear of the control board accessible through a hole in the rear module...

Page 13: ...ac when activated CN7 Pump M2 120 vac when activated CN13 Door closed switch S3 and lock and unlock coil all located on doorlock A11 CN22 12vdc power and communications with CPU Display Board A1 CN17...

Page 14: ...Dislodging this connector during machine installation can lead to motor related fault codes The motor drives the washer s inner a drum via a belt and pulley The center of the drum and motor shafts are...

Page 15: ...s the switch plunger and closes the switch contact 2 S4 Door Locked switch Normally open 2 pole contact Locking the loading door closes the switch contact and energizes the Interlock signal at U1 CN2...

Page 16: ...xtract to come to a stop the onboard relay discharges the capacitor to the unlock coil on the Doorlock A111 allowing the door to be opened Care should be used when opening the door after disconnecting...

Page 17: ...kit The straight end marked supply is standard in Garden Hose thread The right angle end marked machine is DN20mm must be threaded onto the machines connections The cold water inlet feeds cold water v...

Page 18: ...and pump motor winding resistance can be conveniently measured there Level Sensor B1 The level sensor is mounted to the right side of the machine and monitors the water level by measuring the air pres...

Page 19: ...r screws and lifting the door up and forward to clear the mounting hooks The door can be disassembled to correct mis alignment caused by wear and tear or excessive force applied to the door Fig 2 21 L...

Page 20: ...the outer drum with a wire ring tightened by a 7mm hex head screw The outer front part of the bellows is secured to the front panel with a clamp spring An outer boot clamp tool is available to assist...

Page 21: ...e loading door inset Disconnect the doorlock harness connecters before fully removing the panel On other models the Soap tray housing control panel payment system must be demounted Then then remove th...

Page 22: ...raction is six minutes long The final rinse flushes the softener compartment of the dispenser by activating both valves Y11 and Y13 at the same time The water streams from these two valves intersect r...

Page 23: ...ption adds one additional cold water rinse to any wash program except the Delicate cycle The extra rinse repeats the second to last rinse Program End The display will show donE when the program ends T...

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Page 28: ...Crossover 2 of the coin vault to enter service mode 2 The display will go blank 3 Press the HEAVY SOIL and EXTRA RINSE buttons simultaneously This display shows 0 Crossover 2 or 0 00 Crossover 1 if th...

Page 29: ...e four digits in the price display Each button increments a corresponding digit left to right in the price Each digit rolls over from 9 to 0 without affecting the other digits The left most digit cann...

Page 30: ...ty with all service functions off For Non Metered machines the SERVICE MODE plunger switch is located behind the front console locking plate To activate Limited Service Mode 1 Press and hold COLD DELI...

Page 31: ...ted When in no decimal mode token 009 010 shows the number of coins collected When both program options have been selected for a program register 007 is incremented but not registers 005 and 006 Error...

Page 32: ...031 WARM cycle maximum final extract speed RPM 0700 or 1000 default 032 HOT cycle maximum final extract speed RPM 0700 or 1000 default 033 Coin value 1 0000 9999 default 0025 034 Coin value 2 0000 99...

Page 33: ...promotion 3 START 075 D hh mm 075 076 RTC promotion 3 END 076 hh mm 076 077 RTC promotion 4 START 077 D hh mm 077 078 RTC promotion 4 END 078 hh mm 078 079 Promotion for discount input signal range 00...

Page 34: ...o Decimal in price Reg 26 00 or 01 PROMOTION PRICING VIA THE REAL TIME CLOCK RTC The RTC and Promotion pricing times are set and displayed in 24hr format e g 1 15 PM 13 15 The promotion days of the we...

Page 35: ...ing register pairs 073 074 Promotion 2 075 076 Promotion 3 and 077 078 Promotion 4 Each promotion can have a different percent reduction They must not overlap with each other 16 Exit Service Mode PROM...

Page 36: ...scard Crossover 2 does not store identical consecutive registers On Crossover 2 if the real time clock has been set then the errors will be time and date stamped INDICTATORS In service mode the Cold W...

Page 37: ...error Water is not emptied in 10 minutes Err5 Water level not reached within 8 minutes Er7b No Tachometer signals Motor harness disconnected Err8 Water Level above parameter set for safety during a wa...

Page 38: ...U1 Power Module sends a brief 12VDC lock pulse to the A111 doorlock on the CN13 6 12VDC and CN13 4 COM The doorlock mechanically snaps to the locked position locking the loading door and closing the 2...

Page 39: ...oltage interlock signal from U1 CN2 to confirm that the door has unlocked Fig 7 5 Fig 7 5 Note that the wires that carry the UNLOCK pulse pass through normally closed contacts inside the A31 door unlo...

Page 40: ...storage capacitor sending a 12VDC unlock signal to the doorlock This allows garments to be removed from the machine approximately three minutes after a power failure has occurred Fig 7 6 Fig 7 6...

Page 41: ...DOOR SWITCH AND DOORLOCK DIAGNOSTIC PROCEDURE Error Codes 1 1a 1b 1c and 1d Fig 7 7...

Page 42: ...chart to determine cause Error code Er1A Door lock fail on program start Models WHLFP715M MI NM DC WHLFP817M MI NM DC Error Trigger Condition INTERLOCK voltage not present at U1 CN1 after doorlock pul...

Page 43: ...k diagnostic flowchart to determine if fault exists If OK then run cycle with no load If OK then 3 Confirm that machine is not being overloaded or that people are not pulling on doors during operation...

Page 44: ...es Models WHWF09810M NM WHLFP715M MI NM DC WHLFP817M MI NM DC Trigger Condition Level Sensor B2 does not indicate drum is empty after 10 minutes of pump operation Recommended actions Use Error 2 diagn...

Page 45: ...nutes Models WHWF09810M NM WHLFP715M MI NM DC WHLFP817M MI NM DC Trigger Condition Level Sensor B2 indicates water is below the programmed level after 8 minutes of filling Recommended actions Use Erro...

Page 46: ...r code Err7a No Motor Rotation Models WHLFP715M MI NM DC WHLFP817M MI NM DC Trigger Conditions 1 Motor thermal protector circuit F1 is open 2 No signal from motor tachometer with or without motor rota...

Page 47: ...Err8 Water level too high Models WHWF09810M NM WHLFP715M MI NM DC WHLFP817M MI NM Trigger Condition Level Sensor indicates water level is too high Recommended actions Use Error 8 diagnostic flowchart...

Page 48: ...vel sensor harness leads for continuity A1 CN1 5 6 2 Replace level sensor B1 3 Replace A1 circuit board Error code EuAr U1 A1 communication error Models WHWF09810M NM WHLFP715M MI NM DC WHLFP817M MI N...

Page 49: ...displayed Upon opening the loading door the display will count down from 2 minutes If the operator redistributes the load closes the door and presses START a new final extract cycle will commence disp...

Page 50: ...Fig 7 13 WHLFP715 WHLFP817 Wiring Diagram...

Page 51: ...LW CHROMATE 1 572 ID 2 780 OD 0 25 THICK 2 098020 1x WASHER SS 1 125 ID 3 75 OD 0 250 THICK 3 432172201 1x WASHER 4 098023 1x TOOL RETAINING RING 19 60 MM INTERNAL 5 432171901 1x TOOL DRIFT FOR LARGE...

Page 52: ...y Torx bit to remove the top cover Pinch bar or crowbar Flexible 1 4 inch socket driver with an 8mm socket Required to demount coin meter housing Crossover 1 General hand tools and metric socket set i...

Page 53: ...e top of the machine Note there are two one is spot wielded and must be left in place Figure 1 Machine with top components removed Remove the outer boot clamp leaving the inner clamp in place Fold the...

Page 54: ...unterweights may be left attached Support the rear half of the outer drum by its outer rim so that the front lip of the inner drum is several inches off the floor Position the provided washer Item 3 o...

Page 55: ...ilm of Amblygon grease provided with the bearing kit to the outer and inner walls of the larger of the two supplied bearings Center the bearing on the water side of the bearing housing ensuring that i...

Page 56: ...of the two other seals Figure 4 With the seal edge facing the water side of the machine place a dab of RTV adhesive on the seal s tab key and carefully feed the seal s tab into the mating slot in the...

Page 57: ...Seat the seal in the bearing housing noting the orientation Figure 4 Center the 3 75 dia washer item 2 over the seal figure 6 Place washer Item 3 over washer and gently tap the seal into place The sea...

Page 58: ...gon grease to the Seal Face Bushing SFB at the base of the shaft and the shaft bearing contact areas Step 7 Seat the rear drum assembly onto the shaft mantel assembly With the inner drum shaft resting...

Page 59: ...embly may not fit into place easily by gravity alone In this case position the supplied pipe Item 6 over the inner raceway See figure 9 Cover with Washer item 3 and gently tap the shaft assembly into...

Page 60: ...talling the Pulley Wheel 1 Confirm that the pulley bolt and the threads of the shaft do not have any oil residue Clean as required 2 Apply a light bead of medium strength thread locker Loctite 242 or...

Page 61: ...ting manual to properly install and operate the machines When stacked units are installed it is advised to tether the top machine to the wall behind the units to avoid tipping over A tethering kit is...

Page 62: ...F Demount the top panel of the Top Control Dryer 1 Demount the control panel by using the provided service key Disconnect the cables between the control module and the machine and set the control modu...

Page 63: ...Remove 2 screws from the front of the top panel 4 Remove the 2 top panel screws from the tabs in the back of the machine 5 Slide the top panel rearward and lift to remove the top panel from the machin...

Page 64: ...the TOP panels 8 Adjust the feet on the Top Control machine to level it according to the intended installation position and remove the drum contents from the bottom control dryer 9 Flatten a machine...

Page 65: ...12 Loosen slightly but do not remove the 4 shouldered screws that are already attached to the base panel of the top dryer circled in the photo Remove rectangular knockout...

Page 66: ...13 Remove the screw circled in the photo from the raised part of the right front stacking bracket on the bottom dryer and retain it for later use Step 15...

Page 67: ......

Page 68: ...y force to the top machine from the rear until the fronts of the top and bottom machines are aligned Note Gently tapping the lower part of the back of the top mounted dryer with a hammer and block of...

Page 69: ...to machine 19 Route the extended wiring harness from the CN 9 connections through the hole in the base panel of the bottom control machine see step 9 and connect the coin meter connector Red White and...

Page 70: ...brackets 1 Remove the stacking brackets from the top panel of the bottom control dryer DLHS 2 Mount the stacking brackets on the new washer top panel Part Number 0020809423F 3 Then remove the already...

Page 71: ...as indicated in the picture using a hammer and screw driver 7 Also remove the four leveling legs from the base panel of the machine 8 Loosen slightly but do not remove the 4 shouldered screws that are...

Page 72: ...on the top panel of the bottom machine Apply force to the top machine from the rear until the fronts of the top and bottom machines are aligned Note Gently tapping the lower part of the back of the to...

Page 73: ...n the base of the top dryer 26 Re assemble the control console of the top machine and re connect the CN8 and CN3 connectors of the control board back to machine 27 Route the extended wiring harness fr...

Page 74: ...Machines 28 Once the connections are properly made mount back the control panel frame and the cross frame 29 Before remounting the control panel reconnect the harness connections 30 Lock the controlle...

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