24
TROUBLE
CAUSE
REMEDY
Excessive foaming.
1. No ice in bin.
2. Incoming water or syrup temperature too high.
3. CO
2
pressure too high.
4.
Water flow rate too high.
5.
Nozzle and diffuser not clean.
6. Air in BIB lines.
1. Fill bin with ice and allow coldplate to
re-stabilize.
2. Correct prior to dispenser.
3. Adjust CO
2
pressure downward, but not less
than 25 psi (0.172 MPa).
4. Re-adjust and reset ratio.
5. Remove and clean.
6. Bleed air from BIB lines.
Low or no carbonation.
1. Low or no CO
2
.
2. Low water pressure.
3. Worn or defective carbonator pump.
4.
Backflow preventer not allowing water to flow.
5. Probe malfunctioning.
6. PCB malfunctioning.
1. Check CO
2
supply. Adjust CO
2
pressure to 70
psi (0.483 MPa).
2. Need water booster kit.
3. Replace carbonator pump.
4.
Replace backflow preventer, noting the flow
direction arrow from pump to coldplate.
5. Replace probe.
6. Replace PCB.
TROUBLE
CAUSE
REMEDY
Push ice chute; no
response.
1. Dispenser not connected to power source.
2. Wiring harness not plugged in.
3. PC board defective.
4. Malfunctioning power supply.
1. Connect dispenser to power source.
2. Plug in wiring harness.
3. Replace PC board.
4. Check voltage to power supply. Check fuses.
Push chute, ice door
opens but motor does
not run.
1. Wiring harness not plugged in.
2. PC board defective.
3. Motor defective.
1. Plug in wiring harness.
2. Replace PC board.
3. Replace motor.
Push chute, motor runs
but ice door does not
open.
1. Solenoid not connected to PC board.
2. Solenoid defective.
3. PC board defective.
1. Connect solenoid to PC board.
2. Replace solenoid.
3. Replace PC board.
Push chute, ice door
opens, motor runs, but
ice does not dispense,
or ice is of poor quality.
1. Dispenser is out of ice.
2. Agitator pin is missing or damaged.
3. Poor ice quality.
4. Key not installed on agitation shaft.
1. Fill dispenser with ice.
2. Replace agitator pin.
3. Service ice machine.
4. Install key on agitation shaft.
Noisy/cavitating
carbonator pump.
1.
Insufficient incoming water supply pressure.
1.
Verify incoming supply water pressure to
carbonator pump is min. of 25 psi (0.172 MPa),
max. of 50 psi (0.345 MPa).
Ice Bin/Ice Chute/Carbonator Pump Troubleshooting
