Parasol Installation Instructions
18-67IN-18 May 2018
Troubleshooting
Problem
The shade is hard to raise or lower, or will not raise or lower.
Solution
Make sure that the shade fabric is not caught between the installation bracket and the headrail.
Check that the headrail and installation brackets are level and aligned. Shim the installation brackets
to level the headrail, if necessary.
If hold-down brackets are used, make sure they have been released before operating the shade.
Problem
The shade raises or lowers unevenly or the bottom rail is uneven when fully raised.
Solution
Check that the headrail and installation brackets are level and aligned. Shim the installation brackets
to level the headrail, if necessary.
Check to see if there is an obstruction in the shade’s path. If a shade hits an obstruction as it is
lowered it may become misaligned. This may cause the shade to be angled or tilted when fully raised.
Try lowering the shade completely, then raising it to allow it to self-correct.
Adjust the shade. See “Level the Bottom Rail (If Necessary)”
Problem
The shade will not fit into the installation brackets.
Solution
Check that the installation brackets are level and aligned. Shim the installation brackets to level the
headrail, if necessary.
Be sure the heads of the screws are flush against the installation bracket.
Check that the headrail is completely inserted into the installation brackets.
See “Install the Shade”