10-24
Troubleshooting > Troubleshooting
C
Message
Checkpoints
Corrective Actions
Reference
Page
Calibrating...
―
The machine is under the
adjustment to maintain its quality.
Please wait.
―
Cannot connect to
Authentication Server.
*
—
Set machine time to match the
server's time.
page 2-23
—
Check the domain name.
page 9-2
—
Check the domain name.
page 9-2
—
Check the connection status with
the server.
—
Cannot connect to
Server.
—
Check the connection status with
the server.
—
Cannot duplex print on
this paper.
*
Did you select a paper size/type
that cannot be duplex printed?
If the selected paper is not changed
and [Continue] is pressed, duplex is
released.
Select the available paper. Press
[Continue] to print.
page 6-38
Cannot find the
destination computer.
Check the computer.
Is the machine and the PC to which
the scanned image is to be sent
connected to the network?
Check the network and SMB
settings.
•
The network cable is connected.
•
The hub is not operating
properly.
•
The server is not operating
properly.
•
Host name and IP address
•
Port number
page 2-6
Is the account information (user ID,
password) used to access the
shared folder to which the scanned
image is to be sent incorrect?
Check the following settings of the
PC to which the scanned image is
to be sent.
•
Host name
•
Path
•
Login user name
NOTE
If the sender is a domain user,
specify the domain name.
[Login User ID]@[Domain Name]
Example: sa720XXXX@km
•
Login password
•
Folder share permissions of the
recipient
—
Cannot fold this paper.
Did you select a paper size/type
that cannot be folded?
If the selected paper is not changed
and [Continue] is pressed, fold is
released.
Select the available paper. Press
[Continue] to print.
page 6-16
Summary of Contents for TASKalfa 3501i
Page 1: ...OPERATION GUIDE 3501i 4501i 5501i ...
Page 42: ...xli Menu Map ...
Page 60: ...1 18 Legal and Safety Information Notice ...
Page 106: ...2 46 Installing and Setting up the Machine Transferring data from our other products ...
Page 162: ...3 56 Preparation before Use Registering Destinations in the Address Book ...
Page 180: ...4 18 Printing from PC Printing Data Saved on the Printer ...
Page 440: ...9 42 User Authentication and Accounting User Login Job Accounting Unknown ID Job ...
Page 447: ...10 7 Troubleshooting Regular Maintenance 3 4 5 6 CLICK ...
Page 450: ...10 10 Troubleshooting Regular Maintenance 4 5 6 7 1 2 CLICK CLICK ...
Page 485: ...10 45 Troubleshooting Troubleshooting Large Capacity Feeder 1 500 sheet x 2 1 2 3 4 2 1 B1 B2 ...
Page 486: ...10 46 Troubleshooting Troubleshooting Multi Purpose Tray 1 2 3 4 ...
Page 488: ...10 48 Troubleshooting Troubleshooting Duplex unit 1 2 ...
Page 489: ...10 49 Troubleshooting Troubleshooting Duplex Unit and Cassette 1 1 2 3 CLICK ...
Page 491: ...10 51 Troubleshooting Troubleshooting Fixing unit 1 2 3 A1 ...
Page 493: ...10 53 Troubleshooting Troubleshooting Optional Job Separator Inner Job Separator 1 2 3 A1 ...
Page 494: ...10 54 Troubleshooting Troubleshooting Right Job Separator 1 2 3 Bridge Unit Option A1 1 2 ...
Page 495: ...10 55 Troubleshooting Troubleshooting 1 000 Sheet Finisher Option 1 2 3 D1 D2 2 1 D3 ...
Page 498: ...10 58 Troubleshooting Troubleshooting Tray B 1 2 3 Tray C 1 D2 D3 ...
Page 499: ...10 59 Troubleshooting Troubleshooting Conveyor 1 2 Mailbox Option 1 D2 D3 1 2 ...
Page 502: ...10 62 Troubleshooting Troubleshooting 5 Cassette 5 Option 1 2 2 1 ...
Page 505: ...10 65 Troubleshooting Troubleshooting Staple cartridge holder B C 1 2 3 4 2 1 CLICK ...
Page 506: ...10 66 Troubleshooting Troubleshooting ...
Page 551: ......
Page 554: ...Rev 1 2013 6 2N9KDEN101 ...